Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Apr 13, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,227 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Ford Freestar submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
AirbagsBrakesElectrical
Filed Apr 13, 2018
ALPR SYSTEM ON TELEPHONE POLES AND POLICE CARS ARE ATTACKING MY VEHICLE. ALREADY DESTROYED MY ABS BRAKE SYSTEM MODULE AND NOW WORKING ON MY STARTER MOTOR, BLOWER MOTOR, SPEED CONTROL AND ETC. SOME ATTACKS CAUSE LOUD BASE DRUM LIKE THUMPING ON MY DASHBOARD. OTHER ATTACKS LOCK MY GEARSHIFT LEVER IN PARK, UNLOCK MY DOORS. STOP MY SPEED CONTROL FROM WORKING, AND ETC. THESE ATTACKS HAVE BEEN ONGOING FOR ABOUT 4 YEARS. ALONG WITH THESE ATTACKS, POLICE CARS FREQUENTLY THREATEN ME WITH HEAD-ON COLLISIONS. THE THUMPING SCARES ME WHEN IT OCCURS IN HEAVY TRAFFIC AND COULD CAUSE AN ACCIDENT. THESE ATTACKS OCCUR IN ALL MODES OF VEHICLE OPERATION AND WHEN PASSING ALPR TELEPHONE POLES AND POLICE CARS.
NHTSA ID
11084941
Incident
Jan 1, 2012
Mileage
65,000 mi
Airbags
Filed Jan 29, 2012
WHEN I TURN STEERING WHEEL I HEAR A NOISE LIKE SOMETHING IS LOOSE AND ROLLING AROUND IN THE AIR BAG HOUSING. IS THERE A DANGER OF SOMETHING LOOSE IN THERE ACTING AS A PROJECTILE SHOULD THE AIR BAG DEPLOY? I DON'T WANT TO MESS WITH THIS MYSELF, WHAT SHOULD I DO? *TT
NHTSA ID
10445736
Incident
Jan 1, 2012
Mileage
156,000 mi
AirbagsDriver assistanceTransmission
Filed Nov 28, 2009
EXPERIENCED A SUDDEN LOSS OF MOTIVE POWER TO THE ENGINE ON 2004 FREESTAR WHILE DRIVING IN BAD WEATHER AND HEAVY TRAFFIC. AIR BAG LIGHT CAME ON AS WELL. TOWED TO DEALER. TOLD TRANSMISSION AND AIR BAG MODULE NEEDED TO BE REPLACED. COST $4000. FREESTAR HAS 48,589 MILES. EXTENDED WARRANTY EXPIRED IN AUGUST. HAD CAR IN TO DEALER 4 TIMES DURING THE SUMMER FOR TRACTION CONTROL ISSUES AND FAILURE OF BACKUP SENSORS. 2006 HAD TO BE TOWED TO DEALER DUE TO ENGINE STOPPED RUNNING 3 TIMES IN LESS THAN 2 MILES. TRADE IN VALUE $5700(MINUS $4000 IN TRANSMISSION AND AIRBAG MODULE REPLACEMENT) *TR
NHTSA ID
10293755
Incident
Nov 23, 2009
Mileage
48,500 mi
AirbagsBrakes
Filed Mar 6, 2006
Crash reported1 injury reported
DT*: THE CONTACT STATED IN APRIL 2005, THE ABS AND AIRBAG LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE CODES WERE RESET AND THE LIGHTS WENT OFF. THEN, WHILE DRIVING 40 MPH ON DRY ROADS, A VEHICLE PULLED OUT IN FRONT OF THE CONTACT. THE BRAKE PEDAL WAS DEPRESSED, BUT THE ABS DID NOT ACTIVATE. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DEEMED A TOTAL LOSS. THE CONTACT WAS WEARING A SEAT BELT, BUT SUSTAINED A BROKEN ANKLE AND HAND, A DISLOCATED SHOULDER, AND A CONCUSSION. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE PROBLEM WITH THE AIRBAGS OR ANTILOCK BRAKES.
NHTSA ID
10152032
Incident
Feb 25, 2006
Mileage
38,500 mi
Airbags
Filed Sep 8, 2005
PASSENGER SIDE AIR BAG LIGHT INTERMITTENTLY TURNS ON AND OFF WHEN A PERSON ABOVE THE WEIGHT REQUIREMENTS IS SEATED IN THE PASSENGER SEAT. THIS CAN OCCUR EITHER WHEN A PERSON IS SHIFTING IN THE SEAT OR WHEN THEY ARE STATIONARY. THIS HAS OCCURRED MULTIPLE TIMES WITH VARIOUS PASSENGERS. THERE APPEARS TO BE NO RHYME OR REASON AS TO WHEN IT OCCURS. THIS IS A SERIOUS CONCERN OF MINE BECAUSE IF AN ACCIDENT OCCURRED WHILE THE LIGHT IS ON, TURNING THE AIRBAG OFF, THE RESULT COULD BE SERIOUS. SEPTEMBER 5, 2005 WAS THE MOST RECENT OCCURRENCE. *JB
NHTSA ID
10135803
Incident
Sep 5, 2005
Airbags
Filed May 20, 2005
2004 FORD FREESTAR AIR BAG WARNING LIGHT ILLUMINATES ON AND OFF WHILE DRIVING. *MR THE DEALER SUGGESTED THAT THE SYSTEM WAS OPERATING IN ACCORDANCE WITH THE DESIGN INTENT. THE CONSUMER REQUESTED FROM NHTSA A SOLUTION THAT CAN BE IMPLEMENTED PROMPTLY. *SC THE LIGHT ILLUMINATED WHEN THE CONSUMERS WIFE SAT IN THE FRONT PASSENGER SEAT. *JB
NHTSA ID
10122663
Incident
May 1, 2005
AirbagsBrakesEngine
Filed Dec 5, 2004
BRAKES SQUEALING,AIR BAG LIGHT COMES ON,ENGINE HSA ALOT OF PINGING HIOWAY SPEED 60 AND UP. *AK
NHTSA ID
10102180
Incident
Dec 4, 2004
Mileage
25 mi
Airbags
Filed Nov 5, 2004
AIR BAG LIGHT COMES ON INTERMITTENTLY. DEALER CANNOT DUPLICATE THE PROBLEM. ALSO, DOORS WILL OPEN SUDDENLY. MANUFACTURER STATED THE VEHICLE'S DEFECTS DO NOT WARRANTY A NEW VEHICLE.*AK
NHTSA ID
10099523
Incident
May 10, 2004
Mileage
8 mi
Airbags
Filed May 11, 2004
AIR BAG LIGHT WARNING INDICATOR ILLUMINATED AND WILL NOT TURN OFF. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE PARTS TO FIX THE FRONT AIR BAGS WERE ON BACK ORDER. THE DEALER INDICATED THAT THE FRONT AIR BAGS MAY NOT DEPLOY SINCE THE WARNING INDICATOR WAS ON. *AK THE PART CAME IN AND THE DEALER REPLACED IT YET THIS DID NOT CORRECT THE PROBLEM. *NM
NHTSA ID
10065260
Mileage
126 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own