RoadVitals

2004 Ford Freestar Brakes Problems

Owner-reported complaints naming the brake system, filed with NHTSA

Data refreshed

Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
59
Latest Aug 8, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 1,227 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2004 Ford Freestar submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 59 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming brake

The 25 most recent of 59, in the owner's own words

BrakesDriver assistancePowertrain (other)
Filed Aug 8, 2020

DRIVING DOWN RD N IT FELT AS IF SOMEONE WAS PUSHING BREAK WHILE I WAS SMASHING GAS PEDAL . LOST ALL FIRE TO CAR WOULDN'T GO NO WHERE. I WAS ON A COUNTRY RD GOING UPHILL. IT SPOTS N SPUTTER N JERKS REAL HARD GOING UP HILL LIKE MY TRANSMISSION GOING BAD BUT MOTOR SOUNDS GOOD SO I HAVE NO CLUE..

NHTSA ID
11344013
Incident
Aug 7, 2020
Mileage
230,000 mi
AirbagsBrakesElectrical
Filed Apr 13, 2018

ALPR SYSTEM ON TELEPHONE POLES AND POLICE CARS ARE ATTACKING MY VEHICLE. ALREADY DESTROYED MY ABS BRAKE SYSTEM MODULE AND NOW WORKING ON MY STARTER MOTOR, BLOWER MOTOR, SPEED CONTROL AND ETC. SOME ATTACKS CAUSE LOUD BASE DRUM LIKE THUMPING ON MY DASHBOARD. OTHER ATTACKS LOCK MY GEARSHIFT LEVER IN PARK, UNLOCK MY DOORS. STOP MY SPEED CONTROL FROM WORKING, AND ETC. THESE ATTACKS HAVE BEEN ONGOING FOR ABOUT 4 YEARS. ALONG WITH THESE ATTACKS, POLICE CARS FREQUENTLY THREATEN ME WITH HEAD-ON COLLISIONS. THE THUMPING SCARES ME WHEN IT OCCURS IN HEAVY TRAFFIC AND COULD CAUSE AN ACCIDENT. THESE ATTACKS OCCUR IN ALL MODES OF VEHICLE OPERATION AND WHEN PASSING ALPR TELEPHONE POLES AND POLICE CARS.

NHTSA ID
11084941
Incident
Jan 1, 2012
Mileage
65,000 mi
BrakesElectricalEngine
Filed Mar 26, 2018

THE INDIANA ALPR TRACKING SYSTEM CAUSES ELECTRICAL MALFUNCTIONS INCLUDING THE ABS BRAKE SYSTEM AND VARIOUS OTHER UNKNOWN MALFUNCTIONS. THE ABS MODULE HAS FAILED ON THE SUBJECT VEHICLE AND THE ALPR ATTACKS CONTINUE. THESE ALPR ATTACKS ARE INITIATED BY ELECTRICAL APPARATUS ON TOP OF TELEPHNE POLES AND ON POLICE CARS. THESE ATTACKS CAN BE HEARD BY SUDDEN UNEXPECTED LOUD THUMPING ON MY DASHBOARD WHICH COULD CAUSE AN ACCIDENT IN ADDITION TO THE ABS BRAKE SYSTEM FAILURE. THESE ATTACKS OCCUR BOTH IN MOTION AND WHEN STATIONARY. THE THUMPING IS EXPECIALLY SURPRISING IN TRAFFIC AND COULD EASILY CAUSE AN ACCIDENT. PLUS, I DO NOT HAVE ABS PROTECTION ON SLICK ROADS

NHTSA ID
11081313
Incident
Mar 24, 2018
Mileage
100,000 mi
BrakesElectricalEngine
Filed Mar 15, 2016

THE 2004 FREESTAR IS SHORTING OUT ALL THE SENSORS ARE SHORTING OUT U TOOK IT TO BE PUT ON MACHINE AND IT CANE BACK WITH 17 SENSORS MALFUNCTION GOING ON AND IT'S THE ONLY VECHELE I OWN AND I'VE GOOGLED THE PROBLEM AND I SEE 100000 OTHER PEOPLE ARE HAVING THE SAME PROBLEM WHAT SHOULD I DO I MIGHT BE DRIVING DOWN THE ROAD AND THE VRAJE SENSOR IS GOING AND I CAN'T STOP I'M NOT RICH I CANTVGO BUY ANOTHER VAN PLEASE HELP ME

NHTSA ID
10849857
Incident
Mar 8, 2016
Mileage
260,000 mi
BrakesElectrical
Filed Jul 29, 2014

I WAS TRAVELING ON A BUSY ROAD LAST SUNDAY. MY VAN COMPLETELY SHUT DOWN WITH NO WARNING. I HAD NO POWER STEERING OR POWER BRAKES AND WAS ALMOST REAR-ENDED. THANK GOD I MANAGED TO GET TO THE SIDE OF THE ROAD. I STARTED IT AGAIN AND IT HAPPENED AGAIN THREE MORE TIMES. I HAD IT TOWED TO JIM'S AUTO SERVICE AND THEY THINK IT COULD BE RELATED TO WATER LEAKAGE ONTO THE COMPUTER. I CALLED FORD TO ASK ABOUT THIS AND THEY SAID THAT THEY KNEW NOTHING ABOUT THIS BUT I FOUND INFORMATION ABOUT THIS PROBLEM ALL OVER THE INTERNET. I ASKED THEM HOW COULD MY MECHANIC KNOW ABOUT THIS AND THEY DIDN'T?! THEY TOLD ME TO TAKE IT TO A FORD DEALERSHIP. I AM 60 YEARS OLD AND BABYSIT MY GRANDCHILDREN FULL TIME AND I AM AFRAID TO DRIVE THEM IN THIS VEHICLE! I ALSO DO NOT HAVE THE MONEY FOR MAJOR REPAIRS. I HUNG UP WITH FORD FEELING FRUSTRATED SINCE THIS COULD HAVE BEEN A FATAL SITUATION IF I HAD BEEN ON THE HIGHWAY WITH MY GRANDDAUGHTER. *JS

NHTSA ID
10617160
Incident
Jul 27, 2014
Mileage
78,000 mi
Brakes
Filed Oct 16, 2013

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WHEELS WOULD EXHIBIT A LOUD, ABNORMAL NOISE. THE NOISE WAS MOST PROMINENT WHEN THE CONTACT WAS ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ROTORS AND HUB ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 90,000.

NHTSA ID
10548156
Incident
Sep 25, 2010
Mileage
75,000 mi
BrakesEngineSteering
Filed Jul 24, 2013

WAS DRIVING ABOUT 35 MILES AND HOUR WHEN I TURNED AND WENT UP A SLIGHT INCLINE...ENGINE SPUTTERED A BIT THEN I TURNED INTO PARKING LOT, HEARD A LOUD NOISE LIKE ENGINE REVVING UP AND THEN IT JUST DIED. LOST ALL CONTROL OF VEHICLE AND LUCKILY COASTED TO A SPOT WHERE NO CARS WERE. I LET IT SIT FOR A MOMENT, STARTED BACK UP AND IT WAS REVVING UP AGAIN AND RPM'S WERE GOING UP DRASTICALLY. TRIED TO PUT IN REVERSE AND IT WOULD NOT GO, SHIFTED TO PARK AGAIN AND IT REVVED BACK UP. TURNED OFF LET SIT AGAIN...THEN STARTED, WAS ABLE TO REVERSE BUT WITH LOUD NOISE AND REVVING OF RPM'S. DRIVE A SMALL AMOUNT AND IT DIED AGAIN AND WOULD NOT START BACK. HAD PCM REPLACED ABOUT ONE YEAR AGO. NOT SURE OF PROBLEM. STILL WAITING TO GET IT TOWED. *TR

NHTSA ID
10531673
Incident
Jul 24, 2013
Mileage
125,600 mi
BrakesElectricalSteering
Filed May 23, 2013
Crash reported

HI I AM [XXX] WAS OUT FRIDAY AT ABOUT 5.30 WHEN MY 2004 FREE STAR VAN STARTED ACTING UP IT CUT OFF 3 TIME RIGHT AT A LIGHT THIS IS [XXX] JUST GOT THE VAN 6 MOS AGO FOR 9,300 AT A FORD DEALER IN LEXINGTON NC .MAYBE GOING TO QUIT BUYING FORD ECT CAR VAN WHAT EVER HAD TO CALL MY DAD TO COME HELP ME THE VAN WOULD NOT RUN OR START BECAUSE OF THE PCM BOX HAD WATER ON IN IT .NOW FORD DON'T WANT TO DO A [XXX] THING BUT MAKE ME PAY MORE MONEY JUST GOT THE VAN FOR 9,300 NOW GOT TO PAY 1,2600 AT A FORD DEALER IN WHITEVILLE NC I DON'T HAVE THE MONEY BUT MY DAD AND BOTHER IS GOING TO PAY FOR IT TO GET FIX THIS TIME MAYBE SALE THE [XXX] 2004 FREE STAR VAN SOON I DON'T WANT TO BUT IF I DON'T SALE IT MAY HAPPEN AGAIN TO ME .FORD NEED TO RECALL THIS [XXX]NOW BEFORE SOMEONE GET KILLED I WHEN DOWN THE ROAD AND COULD NOT CONTROL MY VAN AND NOW I HAVE BRAKES WENT OUT TO ?????LOOK FORD SEND ME MY MONEY BACK 1,12200 TO ME IN WHITEVILLE NC 2872 TO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10513211
Incident
May 17, 2013
Mileage
62,000 mi
BrakesDriver assistance
Filed Apr 15, 2013

IN 2010 FOR NO REASON THE TRACTION CONTROL LIGHT WAS COMING ON. AFTER 2 VISITS TO THE DEALER THEY REPLACED THE ABS MODULE AND SWITCH ON THE MASTER CYLINDER. THE PROBLEM SEEMED TO BE RESOLVED BUT ONCE IN A WHILE THE LIGHT WOULD COME ON. NOW IT IS HAPPENING MORE FREQUENTLY AND THE ABS ACTIVATES FOR NO APPARENT REASON (DRY ROAD AND NORMAL BRAKING) WHICH I CONSIDER A SAFETY HAZARD. *TR

NHTSA ID
10508342
Incident
May 25, 2010
Mileage
61,000 mi
BrakesDriver assistanceOther / unspecified+1 more
Filed Mar 27, 2013

CHECK TIRES & TRACTION CONTROL OFF LIGHT COMES ON DAILY. *TR

NHTSA ID
10504772
Incident
Mar 1, 2010
Mileage
50,000 mi
BrakesElectricalPowertrain (other)
Filed Sep 4, 2012

THE ELECTRICAL HAS BEEN WIGGY EVER SINCE --JUST AFTER THE FACTORY WARRANTY RAN OUT. THIS INCLUDES: BACK-UP SAFETY SENSORS STOPPED WORKING, HEATED DRIVERS SEAT STOPPED WORKING(PASSENGER STILL WORKS), THE STEREO SYSTEM DOESN'T HAVE ALL OF IT'S FUNCTIONS, PASSENGER AIRBAG LIGHT IS ON, VAN VERY NOISY WHEN BACKING UP--WE CALL IT THE MOOSE. HAD TO REPLACE TRANSMISSION AND THEN WE GET RE-CALL NOTICE! AND, IT STILL DOESN'T FEEL 100% STILL WAITING FOR A REFUND(?) BRAKES ARE SQUISHY--EVEN AFTER REPLACEMENT OF FRONT END EVERYTHING! SIDE ELECTRIC DOORS WILL SOMETIMES OPEN AND CLOSE SEVERAL TIMES UNTIL WE JUST HAVE TO MANUALLY FORCE THEM TO STAY CLOSED. *TR

NHTSA ID
10473772
Incident
Sep 2, 2008
BrakesElectrical
Filed Apr 27, 2012

ABS WARNING LIGHT COMES ON AND THEN SOMETIMES IT GOES OUT. IS ABS SYSTEM NOT WORKING PROPERLY OR ELECTRICAL? *TR

NHTSA ID
10456730
Incident
Feb 1, 2012
Mileage
115,000 mi
Brakes
Filed Apr 13, 2012

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 35-60 MPH, THE BRAKES WERE APPLIED BUT THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE TRACTION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE 77,566 WAS AND THE CURRENT MILEAGE WAS 81,000.

NHTSA ID
10455129
Incident
Sep 14, 2011
Mileage
77,566 mi
Brakes
Filed Feb 9, 2012

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE ABS LIGHT REMAINED ILLUMINATED. THE CONTACT HAD NOT EXPERIENCED A FAILURE WHILE BRAKING, BUT THE LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE MECHANIC STATED THAT THE ABS SENSOR FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE COULD NOT BE CORRECTED BECAUSE THAT SENSOR WAS NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 81,401.

NHTSA ID
10447248
Incident
Jan 31, 2012
Mileage
81,401 mi
BrakesElectrical
Filed Jan 13, 2012

THIS HAS BEEN ON AN ON GOING PROBLEM FOR SEVERAL YEARS NOW (THIS IS THE 4TH TIME FORD SERVICED THE VEHICLE). AFTER A RAIN STORM MY FREESTAR DOES NOT START OR WILL START & STALL. TODAY, AFTER RAINING ALL NIGHT, I WAS DRIVING MY 3 KIDS TO SCHOOL APX 0800HRS, AS I WAS TURNING ONTO ROCHELLE AVE FROM CHESTNUT ST IN ROCHELLE PARK, NJ THE VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION WITH LOSS OF ALL POWER INCLUDING THE BRAKES WHICH CAUSED ME TO ROLL INTO ON COMING TRAFFIC. LUCKILY THE GARBAGE TRUCK WAS ABLE TO STOP BEFORE HITTING MY VEHICLE. I HAVE FOUND THAT YOU HAD AN OPEN CASE UNDER ID NUMBER PE10033 THE PCM HAS BEEN CHANGED 3 TIMES AND REPAIRED ONCE, ON THE FOLLOWING DATES AT THE FOLLOWING LOCATIONS: 5/13/2010 ALL AMERICAN FORD, 520 RIVER STREET, HACKENSACK, NJ 3/19/2011, 12/13/2011 & 1/13/2012 ALL AMERICAN FORD, 375 RT 17 SOUTH, PARAMUS, NJ ON ALL THESE OCCASIONS IT WAS WATER FROM RAIN THAT EFFECTED THE PCM.

NHTSA ID
10444214
Incident
May 13, 2010
Mileage
61,000 mi
BrakesDriver assistanceSteering
Filed Oct 25, 2011

DRIVING AND THE CAR SHUT DOWN: NO POWER STEERING, NO POWER BRAKES, NOTHING WORKED. THERE WERE NO WARNING LIGHTS OR OTHER INDICATION OF FAILURE. WAS ABLE TO STEER TO THE SIDE OF THE ROAD AND STOP VEHICLE USING EMERGENCY BRAKES. *TT

NHTSA ID
10432754
Incident
Oct 20, 2011
Mileage
123,000 mi
Brakes
Filed Mar 23, 2011

MY MINI VAN IS MAKING A WEIRD NOISE AND WHEN I DRIVE IT ON THE HIGHWAY THE STEERING WEAL SHAKES A LOT . *TR

NHTSA ID
10392557
Incident
Mar 10, 2011
BrakesEngineFuel system+2 more
Filed Mar 25, 2010

BOUGHT VAN IN JUNE 2007 NOTHING BUT PROBLEMS SINCE. REPLACED BATTERY WITHIN 2 MONTHS OF PURCHASE. REPLACE O2 SENSORS 3 TIMES AND NEED DONE AGAIN. REPLACED TRANSMISSION, RADIATOR, EGR VALVE, BRAKES 4 TIMES, TIE ROD 2 TIMES, CALIBERS 2 TIMES, ROTORS 3 TIMES, FUEL LINE, YOU NAME IT, WE HAVE HAD TO FIX IT. NOTHING BUT PROBLEMS. WE HAVE SPENT CLOSE TO 8K SINCE FEB 2008 ON THIS VEHICLE AND WE CAN NOT GET FORD TO HELP US AT ALL. NOW THE AXLES NEED REPLACED AS WELL AS SENSORS AGAIN. THE DVD PLAYER QUIT WORKING AFTER 4 MONTHS, DRIVER SIDE HEATED SEATS QUIT WORKING AFTER 4 MONTHS. BACK PASSENGER DOOR SOMETIMES WON'T OPEN OR UNLOCK AND SOMETIMES IT WON'T CLOSE WHEN YOU TRY TO CLOSE IT. THIS VEHICLE HAS PUT MY FAMILY IN SERIOUS HARM AND WE ALMOST GOT INTO MAJOR ACCIDENT DO TO MOST OF THE ISSUES IE TRANSMISSION STALLED ON INTERSTATE AND HAD NO WARNING AT ALL. WORST VEHICLE OF ALL TIMES. I CAN NOT TRADE IN BECASUE I OWE OVER 11K ON THIS PIECE OF CRAP. FORD NEEDS TO REFUND ME ALL OF MY MONEY AND SUFFERING AS WELL. I HAVE THOUGHT ABOUT SUING THEM FOR DAMAGES AND SELLING THIS CRAP TO US ESPECIALLY WITH 3 SMALL CHILDREN AND HAVING TO TRAVEL TO SEE FAMILY DUE TO HUSBAND BEING A MARINE AND ALWAYS BEING DEPLOYED. ALMOST MISSED SEEING MY GRANDPA FOR THE LAST TIME BEFORE HE DID BACK IN SEPT BECAUSE OF THE TRANSMISSION. THIS VEHICLE NEEDS TO BE OFF OF THE ROADS FOREVER. ALL OF THEM. EVERYONE THAT WE KNOW THAT HAS THESE VEHICLES HAVE THE SAME PROBLEMS AS US.

NHTSA ID
10322154
Incident
Feb 26, 2008
Mileage
102,000 mi
Brakes
Filed Feb 19, 2010

THE BRAKE PROPORTIONING SYSTEM (FRONT/REAR) DOES NOT FUNCTION PROPERLY CAUSING PREMATURE FAILURE OF THE REAR BRAKES. THIS ALLOWS THE CALIPERS TO OVEREXTEND AND FREEZE CAUSING REAR BRAKE FAILURE AND HYDRAULIC FLUID LOSS. THIS REQUIRES THE REPLACEMENT OF THE REAR CALIPERS EVERY 15K MILES THIS HAS OCCURRED SEVERAL TIMES AT APPROXIMATELY 15K INTERVALS. THIS IS THE REVERSE OF MOST VEHICLES THAT DO THE MAJORITY OF THEIR STOPPING WITH THE FRONT BRAKES. *TR

NHTSA ID
10311978
Incident
Jan 14, 2010
Mileage
15,000 mi
BrakesElectricalTransmission
Filed Jan 31, 2010

FOR THE FIRST 16 MONTHS OF OWNERSHIP MY FORD 2004 FREESTAR SEL WAS IN THE SHOP 15 TIMES FOR ELECTRICAL FAILURES. EVEN THE DEALERSHIP TRIED TO GET THE VAN RETURNED UNDER THE LEMON LAW AND FORD REFUSED. I HAD ALSO COMPLAINED ABOUT VIBRATION AT HIGHWAY SPEEDS, AND TOLD ALL WAS NORMAL UNTIL I DEMANDED THEY CHECK THE FRONT BRAKE AND THEN WAS TOLD THEY WERE BAD. AT ABOUT 65,000 MILES MY TRANSMISSION SUDDENLY AND WITHOUT ANY WARNING WENT OUT. I WAS JUST LEAVING THE INTERSECTION AND FORTUNATELY I WAS NOT REAR ENDED. NOW JUST LAST MONTH, DECEMBER 2009 IT WAS DISCOVERED MY RIGHT REAR BRAKE CALIBER HAS BEEN DRAGGING FOR SOME TIME AS THE INSIDE BRAKE PAD WAS WORN DOWN TO THE METAL. LEFT SIDE WAS FINE. *TR

NHTSA ID
10303445
Incident
Jun 10, 2005
Mileage
100 mi
BrakesOther / unspecifiedSeat belts+1 more
Filed Jul 21, 2009

TWO TRANSMISSION FAILURES WITHOUT WARNINGS IN OUR 2004 FORD FREESTAR. NO ACCIDENTS JUST EXHAUSTION AND SUNBURNS DUE TO 112*F IN THE MOJAVE DESERT FOR 6 HOURS OF WAITING FOR TOW TRUCK TO TOW 5 FAMILY MEMBERS TO CLOSEST TRANSMISSION REPAIR PLACE. *TR

NHTSA ID
10277615
Incident
Jul 4, 2009
Mileage
84,000 mi
Brakes
Filed Mar 10, 2009

I PURCHASED A 2004 FORD FREESTAR. WITHIN 1 YEAR AFTER PURCHASE, I HEARD GRINDING NOISES FROM THE REAR BRAKES. THE BRAKES WOULD ALSO "SQUEAL" WHILE I WAS DRIVING DOWN THE ROAD. IN 2007, I HAD THE REAR ROTORS REPLACED BY A DEALSHIP BECAUSE OF GOUGING AND PITTING THAT THEY FELT WAS NOT NORMAL WEAR AND TEAR. I HAD 29,600 MILES ON THE VEHICLE AT THE TIME. NOW, FROM THE DAY I DROVE IT HOME FROM BEING REPAIRED, I WOULD HAVE THE SAME SQUEALING AND GRINDING NOISES. I TOOK THE VAN IN TO HAVE THE BRAKES INSPECTED AGAIN AND WAS TOLD THAT THE ROTORS OR EXTREMELY GROUND DOWN DUE TO EXCESSIVE PITTING AND GOUGING. I NOW HAVE 50,000 MILES ON THE VEHICLE AND ONLY 20,000 MILES ON THESE ROTORS. THE DEALERSHIP WOULD NOT REPLACE THEM AT NO CHARGE BECAUSE THEY ARE NOT UNDER WARRANTY AND SAID THAT THIS IS DUE TO NORMAL WEAR AND TEAR. I SHOULD NOT HAVE TO REPLACE THE REAR BRAKES EVERY 20,000 MILES OR SO. I HAVE FOLLOWED UP WITH FORD CORPORATE AND THEY REFUSE TO ACKNOWLEDGE THAT THIS IS A PROBLEM OR TO DO ANYTHING ABOUT IT. *TR

NHTSA ID
10261456
Incident
Mar 10, 2009
BrakesElectricalEngine+2 more
Filed Jan 14, 2009

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STARTED THE IGNITION AND PLACED THE GEAR SHIFTER INTO DRIVE. THE ENGINE BEGAN TO REV AND THE TRANSMISSION IMMEDIATELY LOCKED UP. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE WOULD OPERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPAIRED THE VEHICLE. IN ADDITION, THE REAR BRAKE ASSEMBLY FAILED, WHICH WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE VEHICLE ALSO EXPERIENCED ELECTRICAL FAILURES RELATING TO THE EXTERIOR LIGHTING. THE TECHNICIAN RECOMMENDED THAT THE TRANSMISSION BE REBUILT OR REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 250 AND CURRENT MILEAGE WAS 52,000.

NHTSA ID
10255070
Incident
Aug 5, 2005
Mileage
250 mi
BrakesDriver assistanceElectrical+1 more
Filed Dec 19, 2008

WE OWN A 2004 FREESTAR THAT HAS HAD THE TRANSMISSION REPLACED IN FEB 2008 WITH LESS THAN 43,000 MILES ON IT. IN JULY 2008 WE SPEND $450 ON REPAIRING PART OF THE BREAKING SYSTEM, AND THIS WEEK THE VAN WOULD NOT GO INTO REVERSE AND DID NOT HAVE ANY PULL TO IT WHEN IT FINALLY DID AFTER SEVERAL ATTEMPTS. ONCE I GOT OUT OF THE PARKING SPACE, I GOT AN ESTIMATE OF A BLOCK AND ONTO A BUSY HIGHWAY, ONLY TO HAVE THE VAN STALL ON ME, ALMOST CAUSING A WRECK. THE DEALERSHIP AND FORD PAID FOR THE TRANSMISSION TO BE REPLACED, WE PAID FOR THE CALIPER, DRUM, ROTOR, AND BREAK PAD TO BE REPLACED ON THE FRONT DRIVER SIDE BRAKE. WHEN HAVING THE VAN CHECKED OUT THIS WEEK, WE WERE TOLD YESTERDAY THAT THEY DID DIAGNOSTICS ON IT, AND THE ONLY THING THAT CAME BACK WAS A CAM SENSOR AND THAT THERE WAS PROBABLY MOISTURE INVOLVED THAT WOULD CAUSE THE STALLING. NOTHING WAS REPAIRED, AND THIS COULD HAPPEN AGAIN, ESP DURING THE WINTER MONTHS, WHEN WINTER DRIVING IS ALREADY DANGEROUS. THERE IS ALSO AN ISSUE WITH THE TRACK CONTROL. IT WORKS MOST OF THE TIME BUT NOT ALL OF THE TIME. THE LIGHT COMES ON AT LEAST 2 TIME PER MONTH. THE REASON CAN'T BE FOUND FOR IT. FORD NEEDS TO BE MADE TO DO RECALLS ON THESE VANS FOR THE SAFETY OF THE OWNERS. *TR

NHTSA ID
10252316
Incident
Jan 18, 2008
Mileage
44,000 mi
BrakesEngineTransmission
Filed Dec 18, 2008

DOES ANYONE READ THESE? MY DAUGHTER POSTED A COMPLAINT OVER A YEAR AGO. I JUST READ THROUGH A NUMBER OF COMPLAINTS ABOUT THE 2004 FORD FREESTAR'S TRANSMISSION PROBLEMS. MY SON-IN-LAW PURCHASED THIS VAN FOR MY DAUGHTER FOR MOTHER'S DAY OF 2006 BECAUSE THEY WERE EXPECTING ANOTHER SON AND OUTGROWING THEIR JEEP GRAND CHEROKEE. IN THE WINTER OF 2006 IT STARTED ACTING UP. WE HAD TO GO GET THEM ON CHRISTMAS EVE AS THEY WERE BROKE DOWN ON THE SIDE OF A COUNTRY ROAD ON THEIR WAY TO OUR HOUSE FOR CHRISTMAS. IT WAS DIAGNOSED A CRANK SHAFT SENSOR. AFTER COMING UP WITH THE MONEY TO REPLACE THAT, IT WORKED FINE FOR A WHILE. STARTED AGAIN. THEY WERE TOLD THEY MOST HAVE GOT A FAULTY CRANK SHAFT SENSOR AND REPLACED IT AGAIN. SOME TIME LATER, IT STARTED AGAIN. THEY TOOK IT TO A TRANSMISSION SPECIALIST THAT REPLACED SOME MORE SENSORS. IT RAN FINE ALL SUMMER. WINTER OF 2007 STARTED AGAIN. REPLACING MORE SENSORS. AGAIN THIS WINTER, IT IS DOING THE SAME THING. THIS TIME IT WAS DIAGNOSED AS THE ABS BOX ON THE UNDERCARRIAGE OF THE VAN. $400 FOR THE PART ALONE. MY DAUGHTER WAS SO EXCITED BECAUSE IT RAN BETTER THAN IT EVER HAD AND THEY THOUGHT THEY FIGURED OUT THE PROBLEM. NOW IT IS DOING IT AGAIN. IT SOMETIMES WILL NOT GO IN REVERSE. ACTS LIKE IT IS TAKING OFF IN 3RD GEAR. STALLS OUT. THIS IS THEIR ONLY VEHICLE. HE IS LAID OFF. SHE IS ON THE VERGE OF LOSING HER JOB DUE TO ATTENDANCE AS A RESULT OF TRANSPORTATION ISSUES. THEY ARE STRUGGLING LIKE THE REST OF US TO KEEP THEIR HOME OUR FORECLOSURE AND THEIR UTILITIES ON. THE SAD THING, THEY ARE STILL PAYING PAYMENTS ON THIS VAN! SOMEONE HAVE A HEART HERE! DO SOMETHING! IT IS THE FIRST FORD THEY HAVE EVER OWNED. MY SON-IN-LAW SAYS HE WILL BUY FOREIGN FROM NOW ON. I OWN A FORD ALSO, I WILL NEVER OWN ANOTHER ONE EITHER. THEY HAVE CONTACTED THE FORD DEALERSHIP AS WELL AS THE MANUFACTURER AND GOT NO RESPONSE. THIS IS HOW THEY TREAT THEIR CUSTOMERS. I GUESS THEY DESERVE TO GO IN BANKRUPT IN THIS ECONOMY! *TR

NHTSA ID
10252159
Incident
Dec 24, 2006

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