Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
33
Latest Mar 10, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 886 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
7
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2005 Ford Freestar submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 33 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
The 25 most recent of 33, in the owner's own words
The rear wheel well has rusted on both sides and completely rusted out a large hole (approx. 1 ft diameter area visibly effected) in the the body of the van. The rusted out section is where the back seat is anchored to the frame, so the rust has cause the seat to no longer be securely anchored to the car. The hole has also caused electrical wires to get wet when water gets into the van and intermittently and unpredictably causing failure of electrical features, including headlights and blinkers, while driving.
NHTSA ID
11511200
Incident
Mar 10, 2023
Body & structureInterior & seatsPowertrain (other)
Filed May 13, 2020
I WROTE ON THIS YESTERDAY BUT DID SOME MORE RESEARCH ON THIS VEHICLE. THERE HAVE BEEN NUMEROUS RECALLS ON THESE TYPE OF VEHICLES. RECALL #12V006000 ON THE TORQUE CONVERTER OUTPUT SHAFT. RECALL BEGAN AUGUST 9 2012. THIS IS A SERIOUS MATTER I JUST RECENTLY PURCHASED THIS VEHICLE TO TAKE MY 8 GRANDCHILDREN AROUND. NOW I WON'T EVEN PUT THEM IN IT. I ALSO FOUND OUT THERE WAS A RECALL ON THE BACK SEAT. RECALL # 13V081000. THIS IS ALSO A PROBLEM WHEN YOUR HAULING AROUND CHILDREN. THE UNDERCARRIAGE OF THE VEHICLE IS REALLY RUSTY. I WISH I WOULD OF NEVER BOUGHT THIS VEHICLE. IT SURE IS GOING TO BE A MONEY PIT FOR SURE. IT ONLY HAS 141000 MILES ON IT. VERY SAD THAT FORD COULD MAKE SUCH A UNSAFE VEHICLE. I BOUGHT THE VEHICLE AND IT SEEMED FINE. 5 DAYS INTO OWNERSHIP THE TORQUE CONVERTER LIGHT CAME ON WHILE I WAS DRIVING IT. DROVE IT BACK HOME AND STARTED READING ABOUT HOW FORD HAS A RECALL ON THIS SITUATION AND NOW I'M AFRAID TO DRIVE IT ANYMORE. THIS SITUATION ON THESE TRANSMISSION HAS GONE TO COURT AND FORD LOST. *TR
NHTSA ID
11324406
Incident
May 7, 2020
Mileage
141,000 mi
Body & structurePowertrain (other)
Filed May 12, 2020
WHILE YOU ARE DRIVING THE VEHICLE. THE VEHICLE HAS SOMETHING WRONG WITH THE TRANSMISSION. I LOOKED UP FORD RECALLS AND IT STATES THAT THIS TYPE OF VEHICLE HAS BEEN RECALLED FOR TRANSMISSION PROBLEMS. TORQUE SOMETHING THING. THE VAN HAS ONLY 141000 MILES AND IS RUSTED SEVERELY UNDERNEATH IT. VERY SAD. *TR
NHTSA ID
11324345
Incident
May 7, 2020
Mileage
140,987 mi
Body & structure
Filed Feb 7, 2018
1 injury reported
REAR HATCH DOOR WHEN OPENED IMMEDIATELY CLOSES, WIFE WAS TRAPPED IN THE DOOR AND HAD TO BE HELPED TO REOPEN THE DOOR BY A PASSING MAN. STATIONARY IN A PARKING LOT
NHTSA ID
11071613
Incident
Jan 29, 2018
Mileage
108,000 mi
Body & structure
Filed Aug 17, 2017
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT BOTH REAR SLIDING DOORS DID NOT WORK AND FAILED TO OPEN MANUALLY. THE FAILURE MADE IT A SAFETY HAZARD FOR REAR PASSENGERS IN THE EVENT OF AN EMERGENCY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 199,000.
NHTSA ID
11015957
Incident
Jun 15, 2017
Mileage
199,000 mi
Body & structure
Filed Jul 25, 2017
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHEN STOPPED AT A GROCERY STORE, THE REAR PASSENGER SIDE DOOR WAS LOCKED AND FAILED TO UNLOCK BOTH FROM THE INTERIOR AND FROM EXTERIOR. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER SHERWOOD OF SALISBURY LOCATED AT 1902 N SALISBURY BLVD, SALISBURY, MD 21801; 866-341-4841 WAS CONTACTED AND CONFIRMED THAT THEY WERE UNAWARE OF THE FAILURE AND NEEDED TO BE INSPECTED. THE DEALER ALSO STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE TWO RECALLS BUT NO RECALL FOR THE FAILURE. A CASE NUMBER WAS PROVIDED: CAS-12779247-C5Y2K4. THE FAILURE MILEAGE WAS 140,000.
NHTSA ID
11010472
Incident
Jul 21, 2017
Mileage
140,000 mi
Body & structureInterior & seats
Filed May 5, 2017
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE ATTEMPTING TO MOVE THE THIRD ROW SEAT BACK INTO AN UPRIGHT POSITION, THE SEAT FAILED TO LATCH. THE CONTACT FOUND THAT THE METAL AROUND THE SEAT LATCH WAS RUSTED. THE CONTACT THEN NOTED THAT THE REAR WHEEL WELLS ALSO SHOWED SEVERE RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE TO A DEALER WHO STATED THAT THEY WERE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 162,015.
NHTSA ID
10983716
Incident
May 1, 2017
Mileage
162,015 mi
Body & structure
Filed Feb 1, 2017
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE REAR PASSENGER SIDE OF THE VEHICLE. UPON PARKING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR WHEEL WELL WAS RUBBING AGAINST THE REAR WHEEL. THE CONTACT REMOVED THE METAL PART OF THE SEAT BRACKET FROM THE WHEEL WELL AND CONTINUED DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RECENTLY, THE REAR DRIVER SIDE EXPERIENCED THE SAME ISSUE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 180,000.
NHTSA ID
10948945
Incident
Oct 15, 2015
Mileage
180,000 mi
Body & structureBrakesOther / unspecified
Filed Jul 17, 2015
Fire reported1 injury reported
I HAD RECEIVED A LETTER OF RECALL OF MY BACK ROW SEAT LATCH DO TO CORROSION. I HAD TAKEN MY VAN IN TO BE REPAIRED THEY INFORMED ME THAT THEY WOULD HAVE TO ORDER THE PARTS WHICH TOOK 2 WEEKS UPON RETURNING THEY INFORMED ME THEY NEED ANOTHER PART THEY FORGOT TO ORDER SO I WAITED FOR MY CALL BACK AGAIN.. WITHIN 2 MONTHS TIME I RETURNED TO HAVE IT WORKED ON THAT IS WHEN THEY HAD TOLD ME IT HAD BEGUN TO CORRODE N THAT THEY COULDN'T INSTALL THE PARTS I ASKED THEM ABOUT THE SITUATION FURTHER & IF IT WAS SAFE TO DRIVE THEY HAD SAID YES & HANDED ME MY KEYS SO UPON LEAVING THE DEALERSHIP I HAD STOPPED FOR FOOD ON MY WAY HOME I SMELT BURNT RUBBER THEN A THUDDING NOISE I HAD PULLED OVER TO CHECK IT OUT LUCKILY I WAS TO CLOSE TO A FAMILY MEMBERS HOUSE A PIECE HAD FALLEN OFF N WAS RUBBING ON MY TIRE MY TIRES HAD ALMOST CAUGHT FIRE WHEN LUCKILY I HAD GOTTEN THE BABY OUT BEFORE ANYTHING HAD HAPPENED THE NEXT DAY A MECHANIC HAD INFORMED ME A HOLE WAS BURNT THREW THE FLOOR WHERE THE WHEEL WELLS WERE N THE TIRES ALMOST CAUGHT FIRE HE SAID HE COULD WELD THE PARTS SO FRENCHIES FORD COULD FIX WHAT THEY HAD TO FIX .. THE NEXT DAY HE INFORMED ME HE HAD LOOKED UP THE PARTS N CAME ACROSS THIS WEBSITE STATING IT HAD BEEN RECALLED I HAD TOLD HIM WHAT HAPPENED & INFORMED ME TO TAKE LEGAL MATTERS DUE TO FAULTY PARTS . PLEASE DON'T ALLOW THIS TO HAPPEN TO ANYONE ELTS THE THOUGHT OF MY BABY BEING IN THE BACK SEAT WHILE IT COULD HAVE CAUGHT FIRE IS TERRIFYING I WOULDN'T WANT TO HEAR OF IT HAPPENING TO ANOTHER UNDER THE SAME CIRCUMSTANCES ESPECIALLY A CHILD . & NOW THAT THERE'S A HOLE IN THE FLOOR I'M UNCERTAIN WHAT TO DO I HAVEN'T DROVE IT SINCE & QUITE HONESTLY I'M AFRAID TO .. P.S IS THIS COVERED? WHOSE @ FAULT? WHAT CAN BE DONE?
NHTSA ID
10734670
Incident
Jul 10, 2015
Body & structure
Filed Sep 12, 2014
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, AN INDEPENDENT MECHANIC DISCOVERED THAT THE FRAME OF THE VEHICLE WAS RUSTED AND CORRODED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
NHTSA ID
10632792
Incident
Sep 12, 2014
Mileage
75,000 mi
Body & structure
Filed Jul 26, 2014
1 injury reported
WHEN GOING TO PUT ITEMS IN THE BACK OF THE VAN, THE HATCH DOOR SUDDENLY CAME DOWN AND HIT ME IN THE BACK/SHOULDER LEAVING A BRUISE AND SOME SWELLING. WHEN TRYING TO GET OUT FROM UNDER THE DOOR I BUMPED MY HEAD A LITTLE AS IT WAS VERY HEAVY! SO, WE WERE PROPPING THE HATCH WITH A TWO-BY-FOUR WHILE WE TRY TO FIGURE OUT HOW TO FIX IT. THEN ONLY A FEW DAYS LATER, THE HANDLE TO THE HATCH JUST CAME OFF INTO MY HAND WHEN TRYING TO OPEN UP THE HATCH! THERE HAD BEEN NO PRIOR WARNING TO EITHER INCIDENT. TOOK IT TO A FORD DEALER TODAY AND IT COST $53.99 JUST TO LOOK AT IT TO SEE WHAT THE PROBLEM WAS AND THEY SAID IT WILL BE ANOTHER $440 + TAX TO REPAIR!!!!! THIS IS ONLY TO REPAIR THE HANDLE BACK ONTO THE HATCH JUST SO THAT WE CAN ACTUALLY OPEN IT AGAIN AND START USING IT AGAIN!!!!! WE HAVEN'T EVEN TALKED ABOUT THE COST OF REPAIRING THE SHOCKS TO THE HATCH, OR WHATEVER THAT ISSUE IS!!! THE FORD DEALER SAYS THE ROD AND CABLE HAS FAILED AND NEEDS REPLACED, BUT CAN'T EXPLAIN TO ME HOW THIS CAN HAPPEN WITH NO PRIOR WARNING, OR WHY EITHER INCIDENT HAPPENED AT ALL. WHEN LOOKING ONLINE, THIS SEEMS TO BE A COMMON COMPLAINT WITH THE FREESTAR, SO WHY ISN'T THERE A RECALL ON IT???? AT THE VERY LEAST, WHY IS IT SO EXPENSIVE JUST TO REPLACE A HANDLE????? FORD SHOULD FIX THIS PROBLEM WITH A RECALL, OR OFFER TO RE-PAY CUSTOMERS!!!!!! I HAD A WINDSTAR ('99) THAT WE WERE CONSTANTLY PUTTING MONEY INTO, INCLUDING A COMPLETELY RUSTED AND ALMOST CRACKED IN HALF REAR AXLE, BUT I WAS RAISED BY A FORD FAMILY, SO I BOUGHT THIS FREESTAR (2005), HOPING FOR BETTER RESULTS! WHAT A JOKE!!!!! FROM THE BAD BRAKES THAT NEED REPLACED EVERY 1 1/2 - 2 YEARS, TO THE HORRIBLE RUSTING OUT OF THE BODY CAUSING MY 3RD ROW SEATS TO DETACH, ETC. ETC.ETC....NEVER AGAIN!!!!! FORD, PLEASE MAKE IT RIGHT!!!!!! I DON'T HAVE OVER $500 SITTING AROUND TO REPLACE A DOOR HANDLE THAT DEFINITELY SHOULD LAST THE LIFE OF THE VEHICLE!! *TR
NHTSA ID
10616552
Incident
Jul 19, 2014
Mileage
130,000 mi
Body & structureElectrical
Filed Jul 13, 2014
HEAVY RAIN ALL DAY AND THE WATER WAS LEAKING ON THE MAIN COMPUTER BOARD. CAUSING THE VAN TO STALL OUT AND RESULTING IN A 100.00 TOW BILL. THE SHOP TOLD ME IT IS LEAKING AND NEEDS TO BE REPLACED AND SEALED. *TR
NHTSA ID
10610215
Incident
Jun 17, 2014
Mileage
99,000 mi
Body & structureElectrical
Filed Apr 6, 2014
DRIVING AT APPROXIMATELY 35MPH THE VEHICLE STARTED STALLING OUT AND WOULD NOT SHIFT PROPERLY. FORTUNATELY WAS ABLE TO SAFELY COAST TO SIDE OF ROAD. HAD VEHICLE TOWED TO CONWAY FORD IN CONWAY, SC. NEEDED NEW POWER CONTROL MODULAR (PCM) DUE TO WATER LEAKING THROUGH WINDSHIELD COWLING AND SHORTING OUT CONNECTIONS TO PCM. CREATED A POTENTIALLY DANGEROUS SITUATION WITH VEHICLE STALLING OUT WHILE IN MOTION. RESEARCH HAS REVEALED THIS TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE THAT IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED BY FORD MOTOR COMPANY WITH A RECALL. *TR
NHTSA ID
10577745
Incident
Mar 22, 2014
Mileage
55,439 mi
Body & structure
Filed Sep 4, 2013
I OPENED THE POWER LIFTGATE WITH KEY FOB AND AS I WAS UNLOADING GROCERIES THE DOOR STARTED COMING DOWN ON ME AND WOULD NOT STOP, HITTING ME HARD IN THE HEAD AS I TRY TO GET OUT FROM UNDER IT.*JB
NHTSA ID
10541843
Incident
May 16, 2012
Mileage
102,000 mi
Body & structureDriver assistanceEngine+1 more
Filed Jul 9, 2013
WHILE MERGING ONTO ROUTE 50 OFF 628 THE CAR DIED. I DRIFTED ONTO SIDE OF ROAD, BUT IN PARK AND RESTARTED IT. TOOK EXIT OFF 50 AT 450 AND CAR STOPPED AGAIN. PUT IN PARK AT RED LIGHT, STARTED UP AGAIN AND DROVE DOWN RIVA ROAD. CAR STOPPED 4 MORE TIMES BEFORE GETTING TO MY RESIDENCE, EACH TIME ENGINE STOPPING, NO POWER STEERING AND NO BRAKES. CALLED KOONS FORD ANNAPOLIS AND HAD THE CAR TOWED THERE THE NEXT DAY (SINCE THE INCIDENT OCCURRED ON A SUNDAY). THEY KEPT THE CAR FOR 1 WEEK AND COULD NOT CONFIRM OR DUPLICATE ANY OF THE CONDITIONS. POSSIBLY PCM BUT NOT SURE.THEY FOUND ONE ERROR WHILE DRIVING IT , BUT THE COMPUTER COULD NOT FIND IT. PAID FOR DIAGNOSTIC TEST. CAR HAS BEEN RUNNING FINE UNTIL 7/6/13 WHEN EXACTLY THE SAME THING HAPPENED. TOOK BACK TO FORD AND 2 DAYS LATER WAS TOLD IT WAS THE PCM. COULD NOT SAY HOW LONG IT WOULD TAKE TO GET A NEW ONE AS FORD DOES NOT HAVE THEM IT STOCK, BUT FOR $1300.00 COULD PLACE THE ORDER. FOUND A FORD TECH BLOG THAT DESCRIBES EXACTLY WHAT EVERY ONE IS GOING THROUGH AND HOW TO FIX IT. WATER IS LEAKING UNDER THE COWL AND SHORTING OUT THE PCM. THERE NEEDS TO BE A RECALL ON THIS BEFORE SOME ONE DIES. *TR
NHTSA ID
10523996
Incident
Apr 12, 2013
Mileage
82,049 mi
Body & structureElectricalEngine+1 more
Filed Jan 2, 2013
THIS INFORMATION IS A COLLECTION OF INCIDENTS THAT ULTIMATELY FIT TOGETHER. I HAVE NOTICE THAT THE FLOOR BOARD OF MY VAN WAS WET. SINCE I HAVE 3 KIDS I JUST SHRUGGED IT OFF. THIS PAST WEEK I NOTICE THE FLOOR MATS WEREN'T WET ONLY THE CARPET BENEATH IT WAS SOAKED. MY KIDS DON'T SPILL JUST UNDER THE MATS. THE WATER MUST BE ENTERING FROM THE OUTSIDE IN. THE VAN WAS ACTING WEIRD ON AND OFF -NO CHECK ENGINE LIGHT UNTIL IT STARTED HAPPEN MORE FREQUENTLY. JUNE 2012, I GOT THE P1340 CODE THAT THE CAMSHAFT POSITION SENSOR HAD GONE BAD, I REPLACED IT, WENT OUT AGAIN, I WAS TOLD IT COULD HAVE BEEN A FAULTY PART, CHANGED IT AGAIN, WENT OUT AGAIN, DECIDED THIS IS BEYOND ME. I TOOK IT TO THE DEALERSHIP AND THEY "FIXED" THE CAMSHAFT POSITION SENSOR AND ANOTHER PART THAT WAS CAUSING THE CAMSHAFT POSITION SENSOR NOT TO WORK. ($900) IT BROKE AGAIN BECAUSE THE PART THEY PUT IN WAS DEFECTIVE. THEY REPLACED THE DEFECTIVE PART AND THE CHECK ENGINE LIGHT CAME BACK ON AGAIN. AFTER THEY HAD THE CAR FOR 2 WEEKS THEY FOUND ANOTHER SMALL PROBLEM. ($130) I INSISTED AT THE TIME THAT THEY DIDN'T MAKE THE PROPER REPAIRS. THEY ASSURED ME THAT IT ALL STILL NEEDED TO BE DONE. (CAUGHT SOME DOUBLE TALK) I EXPERIENCED A FEW MORE ISSUES WITH THE VAN LOSING POWER. (JULY,SEPTEMBER, OCTOBER -CHECK ENGINE LIGHT DID NOT TURN ON.) I:N DECEMBER THE CAR TURNED OFF AND I WAS ONLY ABLE TO GET ABOUT 25FT PER RESTART AND THE LIGHT CAME ON. I'VE NOTICED OTHER FEATURES NOT WORKING PROPERLY OR WORKING INTERMITTENTLY. (POWER LOCKS, POWER WINDOWS, RADIO, POWER DOORS, KEY REMOTE ...) I HAVE LEARNED THAT OTHER 2005 FREESTAR OWNERS HAVE EXPERIENCED SIMILAR INCIDENTS CAUSED BY WATER LEAKING INTO THE CAR THROUGH THE WINDSHIELD WIPER BLADES AND RUNNING DOWN THE WIRE HARNESS CAUSING MULTIPLE PARTS TO SHORT OUT FROM TIME TO TIME. PLEASE LOOK INTO THIS. I HAVE 3 CHILDREN AND NO MORE MONEY FOR "LET'S TRY THIS REPAIRS". *TR
NHTSA ID
10490673
Incident
Jun 4, 2012
Mileage
68,000 mi
Body & structureEngine
Filed Nov 2, 2012
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WATER PENETRATED THROUGH THE WINDSHIELD AND THE ENGINE COVERING. THE ENGINE COVERING CLIPS FAILED TO SUSTAIN AND THE WATER PENETRATE THE POWER CONTROL MODULE, CAUSING THE ENGINE TO STALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
NHTSA ID
10482954
Incident
Oct 22, 2012
Mileage
40,000 mi
Body & structureElectrical
Filed Oct 30, 2012
HAVING A SIMILAR PROBLEM TO OTHERS WITH MY 2005 FORD FREESTAR. WATER GETTING INTO PCM AND CAUSING PROBLEMS. TOOK VEHICLE TO DEALERSHIP FOR TORQUE CONVERTER RECALL AND THEY NOTICED WATER IN THE PCM. THEY DRIED IT OUT AND VEHICLE RAN FINE FOR TWO WEEKS. HAD SIGNIFICANT RAIN LAST NIGHT AND PROBLEM HAPPENED AGAIN. THIS IS AN OBVIOUS FLAW IN THIS VEHICLE AND NEEDS TO BE FIXED. *TR
NHTSA ID
10482637
Incident
Oct 13, 2012
Mileage
114,351 mi
Body & structure
Filed Sep 24, 2012
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE VEHICLE THROUGH THE RIGHT SIDE DOOR, THE DOOR FAILED TO STOP WHEN CONTACT WAS IN THE MIDDLE OF DOORWAY. THE VEHICLE HAD POWER SLIDING DOORS WHICH ARE SUPPOSED TO STOP IF PERSON WAS ON THE WAY. ALSO, THE CONTACT MENTIONED THAT THE LEFT SIDE DOOR FAILED TOO. THE VEHICLE WAS TAKEN TO DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND SUGGESTED THAT THE AUTOMATIC DOORS SHOULD BE DISCONNECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 108,900 AND THE CURRENT MILEAGE WAS 109,500.
NHTSA ID
10476822
Incident
Sep 20, 2012
Mileage
108,900 mi
Body & structure
Filed Jun 29, 2012
THE ANCHOR PLATE THAT HOUSES THE LATCH FOR THE THIRD ROW SEATS RUSTED OUT AND COMPLETELY DETACHED FROM THE VEHICLE. THE PLATE IS HOUSED IN THE REAR LEFT TIRE HUB. THERE IS SUBSEQUENTLY NO WAY TO USE THE THIRD ROW SEATS AND A LARGE HOLE IN THE WALL OF THE VEHICLE THAT IS OPEN TO THE OUTSIDE. IT IS EXACTLY THE ISSUE DESCRIBED IN THIS NEW YORK TIMES ARTICLE: HTTP://WHEELS.BLOGS.NYTIMES.COM/2012/04/27/AGENCY-UPGRADES-INVESTIGATION-OF-63000-FORD-FREESTAR-MINIVANS-FOR-RUST-CONDITION/ *TR
NHTSA ID
10463600
Incident
Jun 29, 2012
Body & structureInterior & seats
Filed Jun 8, 2012
THE DRIVER SIDE WHEEL WELL IS RUSTING OUT AND THE FRONT MOUNT OF THE THIRD ROW SEAT IS DETACHING FROM THE BODY. *JS
NHTSA ID
10461074
Incident
Jun 8, 2012
Body & structure
Filed Apr 8, 2011
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT BOTH THE LEFT AND RIGHT SLIDING DOORS WHEN CLOSING DO NOT STOP OR OPEN WHEN AN OBJECT WAS BLOCKING IT. IF SOMEONE WAS IN THE PATH OF THE DOOR WHILE IT WAS CLOSING IT CONTINUED TO CLOSE, THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE DOORS AFTER THE MECHANIC INSPECTED THE SENSORS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,491.
NHTSA ID
10395257
Incident
Apr 1, 2011
Mileage
52,491 mi
Body & structure
Filed Dec 2, 2010
WATER LEAKING IN FROM THE WINDSHIELD MESSING UP THE PCM. *TR
NHTSA ID
10368634
Incident
Dec 1, 2010
Mileage
97,000 mi
Body & structure
Filed Sep 21, 2010
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE VEHICLE WAS PARKED THE CONTACT WAS GETTING SOMETHING OUT OF THE TRUNK AND THE LIFT GATE WOULD NOT CLOSE. THE CONTACT STATED THAT THE LIFT GATE WOULD NOT CLOSE WITH THE KEY. THE LIFT GATE COULD ONLY BE CLOSED MANUALLY. TWO DAYS LATER THE LIFT GATE POWERED UP AND STARTED CLOSING WITH THE CONTACT IN BETWEEN IT. THE CONTACT STOPPED THE LIFT GATE WITH HIS SHOULDER AND HEAD. THE FAILURE OCCURRED FOUR TIMES. THE LIFGATE NOW HAS TO BE HELD SO THAT IT WILL NOT FALL ON THE CONTACT AND INJURE HIM. HE REFERENCED RECALL 06V069000, STRUCTURE BODY HATCHBACK/LIFTGATE AND STATED THAT THE DEALER PERFORMED THE RECALL WORK IN AUGUST 2007. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE HAD NOT BEEN REPAIRED SINCE THE DEALER HAD TO ORDER THE PARTS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 74,000.
NHTSA ID
10356821
Incident
Sep 2, 2010
Mileage
74,000 mi
Body & structure
Filed Sep 10, 2010
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE REAR LIFT GATE WOULD NOT OPEN FROM THE INSIDE AND THE OUTSIDE OF THE VEHICLE DUE TO THE OUTSIDE HANDLE COMING OFF. THE DEALER WAS CONTACTED AND STATED THAT THEY DID NOT KNOW HOW TO OPEN THE LIFT GATE AND COULD NOT ASSIST HIM WITH THIS ISSUE. THERE HAVE BEEN NO REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 115000. UPDATED 12/21/10*BF UPDATED 12/29/10
NHTSA ID
10354828
Incident
Sep 9, 2010
Mileage
115,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own