2014 Ford Fusion Energi Problems

The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this.

TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER, AND SEVERAL ELECTRICAL FUNCTIONS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPA FORD (570 SOSCOL AVE, NAPA, CA 94559, (707) 255-2580) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

The contact owns a 2014 Ford Fusion Energi. The contact stated that the rear passenger’s and driver’s side seat belts failed to latch securely. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN for the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.

A SAFETY RECALL (16S42) WAS ISSUED FOR "SEATBELT PRETENSIONER CABLES MAY SEPARATE DURING DEPLOYMENT AND MAY NOT RESTRAIN THE OCCUPANTS IN A CRASH". ALL THE FORD DEALERSHIPS AROUND ME (ZIP 95008) SAY THEY CANNOT DO THE RECALL UNTIL JANUARY 2018. THIS SEEMS LIKE A SERIOUS PROBLEM THAT SHOULD BE ADDRESSED MUCH MORE QUICKLY. FORD SHOULD PROVIDE MORE PARTS IN A TIMELY MANNER AND ALLOW DEALERSHIPS TO DO THE REPAIRS. I WAS TOLD THAT BY A DEALERSHIP THAT THEY ARE ALLOWED TO ONLY DO SO MANY OF THESE REPAIRS PER WEEK AND THAT IS WHY THEIR APPOINTMENTS ARE SO FAR OUT. I DO NOT FEEL COMFORTABLE DRIVING MYSELF AND MY KIDS AROUND UNTIL JANUARY OF NEXT YEAR IN A CAR WHERE THE SEATBELTS MIGHT NOT WORK.

The contact owns a 2014 Ford Fusion Energi. The contact stated that after parking and turning off the vehicle, the vehicle started rolling backward. The contact could hear an abnormal metal grinding sound. The vehicle then stopped independently. Upon starting the vehicle and attempting to drive, the vehicle failed to move. The vehicle was towed to the local dealer where the battery was replaced. The vehicle was then towed to a second dealer, Lance Cunningham Ford (4101 Clinton Hwy, Knoxville, TN 37912), where it was diagnosed that the transmission needed to be replaced. The dealer advised the contact that he had to pay out of pocket for the repair. The vehicle had been at the dealer since February. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. WHILE PARKING THE VEHICLE, IT FAILED TO STOP AND PROCEEDED FORWARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE FAILED TO START AND WAS TOWED TO BOB ALLEN FORD (LOCATED AT 9239 METCALF AVE, OVERLAND PARK, KS 66212, (913) 381-3000) WHERE IT WAS DIAGNOSED THAT THE BUSHING CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,710.

The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this.

I HAPPENED TO BE DRIVING AT THE TIME OF THE INCIDENT, WHEN MY CAR BEGAN TO RUN HOT. I SAW THERE WAS A RECALL ON THE PART THAT WAS CAUSING THE CAR TO RUN HOT BUT WHEN I BROUGHT IT TO THE DEALER ATTENTION THEY DIDN'T HAVE RECALL INFORMATION FOR MY VEHICLE BUT FOR OTHERS VEHICLES, ALSO SINCE THEY CLAIM TO NOT HAVE RECALL ON JUST MINES THEY ALSO DIDN'T HAVE MEANS TO PROVIDING A PART FOR ME TO PURCHASE BUT TOLD ME TO LOOK IN JUNKYARD. I RECENTLY WAS AT THE DEALERSHIP TWO MONTHS BEFORE THE INCIDENT FOR ALMOST A TOTAL OF EIGHT RECALLS THAT NEEDED TO BE DONE THEY FIXED THEM AND I WAS HAPPY BUT THE NEXT DAY COMES AROUND AND THE INFORMATION LIGHT COMES ON SAYING SEE DEALER SO I WENT BACK AND THEY WANTED TO CHARGE ME FOR SOMETHING THEY JUST EXAMINED. I JUST WANT TO BE SAFE IN MY CAR AGAIN OR JUST TAKE CAR OFF MARKET PLEASE TO MUCH GOING ON AS FAR AS RECALLS FOR THIS MODEL FORD FUSION TITANIUM 14 ENERGI

The contact owns a 2014 Ford Fusion Energi. The contact stated that while her husband was driving approximately 30 MPH, the vehicle lost power steering functionality. The contact’s husband stated that the steering wheel was not responding and required added force to turn the steering wheel. Additionally, the vehicle lunged forward in the direction he was steering. The contact stated that the steering warning light was illuminated. The contact was able to drive the vehicle to his residence. The contact had the vehicle towed to an independent mechanic who diagnosed that the steering module needed to be replaced and programmed. The vehicle had been repaired. The contact's husband stated that the steering failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.

DRIVING AT A HIGH RATE OF SPEED ON THE HIGHWAY AND "CHECK ADVANCTRACK" AND "POWER HILL ASSIST NOT AVAILABLE" LIGHT ILLUMINATED. CAR BECAME VERY HARD TO STEER. LOST CONTROL AND SKID TO THE SIDE OF ROAD. INTERNAL STEERING GEAR FAILURE WAS CAUSE OF ISSUE.

MY CAR STARTED STALLING AFTER EVERY GAS UP, FOUND IT TO BE THIS PART FORD OEM EMISSION SYSTEM-HOSE ASSEMBLY DG9Z9D289D* I HAVE TRIED TO GET THIS PART BUT I AM TOLD IT IS ON BACK ORDER FROM FORD AND THEY WON'T START SENDING THESE OUT UNTIL MARCH OF 2018 - THIS ISSUE CAUSES PRESSURE IN MY GAS TANK SO MUCH THAT THE PRESSURE MAKES A LOUD NOISE COMING FROM THE TANK AND IF YOU PRESS OPEN THE CAP LESS GAS INPUT IT RELEASES PRESSURE LOUDLY - SECONDLY WHEN THIS HAPPENS THE CAR WILL NOT IDLE AND STALLS OUT WHEN YOU LET OFF THE GAS - ON THE HIGHWAY AND EVERYWHERE WHEN YOU LET OF THE GAS!!!AND WON'T RE-START UNTIL AFTER 4 OR MORE TRIES. THIS IS DANGEROUS!!!! IS MY GAS TANK GOING TO EXPLODE!!! OR WILL I DIE AFTER SOMEONE HITS ME WHEN IT STALLS OUT? *TT THE CONSUMER STATED THAT SHE REPLACED EVAPORATIVE PURGE VALVE AND IT CORRECTED. *TR

VEHICLE IS EMITTING A STRONG ODOR OF GASOLINE. THE INSIDE SMELLS AND THE GARAGE SMELLS OF GASOLINE. THERE IS NO GASOLINE DRIPPING ON THE GROUND.

The contact owns a 2014 Ford Fusion Energi. The contact stated while placing items in the vehicle, she noticed that the brake lights were not illuminated on the instrument. The vehicle was towed to an unknown dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,792.

WHILE TRAVELING SLIGHTLY DOWNHILL ON A FREEWAY, IN 10-15MPH STOP AND GO TRAFFIC......THE BRAKES FAILED ON MY ENERGI. I WAS APPLYING THE BRAKES A LITTLE, GETTING BACK SOME EV CHARGE; WHEN THE CAR IN FRONT STOPPED AND WHEN I PUSHED HARDER ON THE PEDAL IT WENT TO THE FLOOR AND THE BRAKES FAILED......CAUSING AN ACCIDENT. *JS

WIPERS ARE NOT ABLE TO KEEP WINDSHIELD CLEAR THE FASTER YOU GO THE WORST IT GETS AT 60 MPH IT A BIG BLUR AND AT NIGHT ITS REALLY BAD ALMOST HAD TWO ACCIDENTS. WIPERS WORK THE OPPOSITE OF MOST CARS THEY WIPE FROM THE CENTER OUT TO THE EDGE OF WINDSHIELD AND BACK TO CENTER LEAVING ALLOT OF WATER TO ACCUMULATE ON THE WINDSHIELD MOST CARS HAVE WIPERS THAT FOLLOW EACH OTHER GIVING YOU TWICE THE WIPE. THE AERODYNAMIC OF THE HOOD PICK UP WATER ON HOOD AND SPRAY THE WINDSHIELD THE FASTER YOU GO THE WORST IT GETS AND EVENTUALLY NOT BEING ABLE TO SEE OUT THE WINDSHIELD. VERY SCARY SITUATION DRIVING IN RAIN. *TR

THE VEHICLE IS EQUIPPED W/ FORD'S DRIVER ASSIST PACKAGE WHICH INCLUDES BLIS (BLIND SPOT INFORMATION SYSTEM). BLIS ONLY WORKS AS DESCRIBED 50% AT BEST AND EVEN THEN IS WHOLLY INADEQUATE AND NO BETTER THAN NOT HAVING. WHEN BLIS DOES WORK, BY THE TIME THE INDICATOR TRIGGERS THE VEHICLE TRIGGERING IT WAS ALREADY IN THE BLIND SPOT. BLIS TYPICALLY DOES NOT INDICATE WHEN A VEHICLE IS IN THE BLIND SPOT AND TENDS TO BE TRIGGERED EVEN WHEN NO VEHICLE IS PRESENT. IF THE VEHICLE IN/APPROACHING THE BLIND SPOT IS MOVING FAST ENOUGH (35+ MPH), BY THE TIME THE INDICATOR COMES ON THE VEHICLE HAD ALREADY COME AND GONE; THAT'S IF THE INDICATOR WAS TRIGGERED AT ALL. THE INDICATOR IS ALSO ON THE FAR END OF THE MIRROR AND ONLY A SMALL LITTLE LIGHT WHICH DISTRACTS THE DRIVER DUE TO HAVING TO TURN EYES/HEAD FAR ENOUGH TO THE SIDE TO SEE THE INDICATOR. THE MAIN REASON FOR THE COMPLAINT IS THAT NON-DRIVER ASSIST PACKAGE FORD FUSION MODELS COME STANDARD WITH BLIND SPOT MIRRORS WHICH ALLOWS THE DRIVER TO SEE THE BLIND SPOTS WITHOUT HAVING TO TURN THE HEAD (TURNING THE HEAD WHILE DRIVING IN TRAFFIC SIGNIFICANTLY INCREASES THE LIKELIHOOD OF AN ACCIDENT) BUT THE DRIVER ASSIST PACKAGE MODELS ONLY HAVE BLIS AND BECAUSE OF THE LOCATION OF THE INDICATOR THE DRIVER CANNOT ADD A THIRD PARTY BLIND SPOT MIRROR TO AUGMENT THE INEFFECTIVE BLIS. BLIS SHOULD BE IN ADDITION TO THE BLIND SPOT MIRRORS, NOT REPLACE THEM WHEN THEY DO NOT MEET THE SAME FUNCTIONS AND DOES NOT WORK AS DESCRIBED (EVEN WHEN TAKING INTO ACCOUNT THE TIMES WHEN FORD SAYS BLIS DOES NOT WORK). THIS ISSUE HAS BEEN BROUGHT TO FORD'S ATTENTION TO NO AVAIL. THERE HAVE ALREADY BEEN SEVERAL TIMES WHEN DRIVING THAT I'VE PERSONALLY ALMOST HIT SOMEONE BECAUSE THE INDICATOR WAS NOT TRIGGERED OR WHEN HAVING TO TURN MY HEAD TO DOUBLE CHECK WHILE DRIVING IN TRAFFIC, BOTH OF WHICH WERE NOT AN ISSUE WITH MY PREVIOUS NON-DRIVER ASSIST PACKAGE MODEL. *TR

VEHICLE WAS PARKED IN MY DRIVEWAY. I DROPPED AN INK PEN BETWEEN DRIVER SEAT AND CENTER CONSOLE. WHEN REACHING FOR THE PEN WITH MY LEFT HAND, I SUFFERED A LACERATION ON THE OUTSIDE OF FIRST KNUCKLE OF MY THUMB. THERE IS A VERY SHARP, EXPOSED METAL EDGE ON THE FRAMEWORK OF THE DRIVERS SEAT.

EARLY ON IN OWNERSHIP AND UNDER HEAVY ACCELERATION FROM A DEAD STOP, THE FRONT TIRES (GOODYEAR EAGLE 235/45R18 98Y) WOULD LOCK, HOP, SKIP UNTIL ACCELERATION REDUCE. AS OF MID-DECEMBER, UNDER EVEN LIGHT ACCELERATION FROM A DEAD STOP GOING UP HILL, THE FRONT TIRES WOULD LOCK, HOP, SKIP. THE DEALERSHIP CONFIRMED THE EXISTENCE OF THE PROBLEM 11/24/2014. THE DEALERSHIP TESTED THE ISSUE PER FORD MOTOR COMPANY AND FOUND THAT FUSIONS WITH THE SAME TIRES PRODUCED THE SAME UNWANTED RESULTS. THOUGH FORD MOTOR COMPANY IS AWARE OF THE PROBLEM, IT WILL NOT AUTHORIZED TIRE REPLACEMENT TO FORD FUSIONS WITH THE ECO-BOOST, 2.L ENGINES VEHICLES. FORD'S POSITION, ACCORDING TO THE DEALERSHIP, IS THAT THE MOUNTED GOODYEAR TIRES ARE SOLD AS "SPORT" TIRES AND AS "SUMMER" TIRES. VIRGINIA HAS FOUR SEASONS AND FORD SHOULD HAVE KNOWN THAT THE MOUNTED TIRES WERE NOT APPROPRIATE FOR THE ANNUAL CLIMATE CHANGES IN THIS STATE. *JS

AIRBAG LIGHT HAS BEEN CONSTANTLY ILLUMINATED SINCE ONE WEEK AGO SUNDAY. THERE SEEMS TO BE AN ELECTRICAL PROBLEM WITH THE CAR. IN THE PAST YEAR, THE 12 VOLT BATTERY HAS DIED TWICE REQUIRING REPLACEMENT. THE FIRST TIME IT HAPPENED ALL THE LIGHTS WENT ON THE DASH AND IT DID NOT HAVE AS MUCH POWER. (CAR STILL STARTED) POWER STEERING SEEMED INHIBITED. THE 2ND TIME IT WOULDN'T START AT ALL. THE AIRBAG LIGHT IS ON AND IT SEEMS THAT THERE IS SOMETHING WRONG WITH THE SYNC SYSTEM. I DON'T KNOW IF THE CAR HAS A SHORT OR WHAT. FORD DEALERS ARE INUNDATED WITH WORK AND DON'T HAVE TIME TO LOOK AT THE CAR.