2012 Ford Fusion Hybrid Airbags Problems

Takata recall. The contact owns a 2012 Ford Fusion Hybrid. The contact checked her VIN online and discovered that her vehicle was included in NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11465881

Incident

May 8, 2022

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED HALL FORD NEWPORT NEWS AT 877-398-2216 (LOCATED AT 12896 JEFFERSON AVENUE, NEWPORT NEWS, VA 23608) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11231026

Incident

Jan 28, 2019

TAKATA RECALL - EVERY FORD DEALER SERVICE DEPARTMENT THAT I CALL SAYS THAT THEY DO NOT HAVE THE REPLACEMENT AIRBAG PARTS AND ARE NOT SURE WHEN THEY ARE COMING IN. THEY SEEM TO BE STALLING TO DO THE REPAIR OR THERE IS A REAL ISSUE WITH SUPPLY.

NHTSA ID

11192843

Incident

Apr 1, 2019

Mileage

72,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LYNCH FORD (410 US 30, MT VERNON, IA 52314) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11191829

Incident

Feb 25, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME. THE CONTACT HAD BEEN WAITING TO SCHEDULE AN APPOINTMENT WITH LORENZO FORD (30725 S FEDERAL HWY, HOMESTEAD, FL 33030, 1-(305) 307-8039) FOR OVER TWO YEARS. A LOANER VEHICLE OPTION WAS NOT OFFERED. THE VEHICLE WAS ALSO INCLUDED IN FIELD SERVICE ACTION NUMBER: 15N01 (EPAS STEERING EFFORTS), BUT THE CONTACT HAD NOT RECEIVED A NOTIFICATION VIA MAIL. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY AND THE MANUFACTURER FIELD SERVICE CAMPAIGN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11182293

Incident

Mar 2, 2017

2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR

NHTSA ID

11175475

Incident

Nov 6, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED SERRAMONTE FORD AT 650-763-2400 (LOCATED AT 999 SERRAMONTE BLVD, COLMA, CA 94014) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11161136

Incident

Jan 10, 2017

WERE NOTIFIED BY MAIL REGARDING PASSENGER AIRBAG RECALL. FOUND OUT ABOUT STEERING WHEEL ISSUE. UNABLE TO DRIVE CAR. BEEN AT LEAST 2 YEARS

NHTSA ID

11152659

Incident

Jan 1, 2016

HAVE FOUND ONLINE THAT THERE ARE TWO RECALLS IN PROCESS ON MY VEHICLE THAT THE DEALERSHIP DID NOT NOTIFY ME OF. ALSO, THERE IS A PROBLEM WITH THE CAR SURGING FORWARD WHEN ACCELERATING FROM A STATIONARY POSITION. THIS POSES A HAZARD OF ME ACCIDENTALLY HITTING ANYTHING IN FRONT OF ME WHEN TAKING OFF.THIS HAS BEEN HAPPENING EVER SINCE I LEASED THE CAR IN MAY OF 2018. I DO NOT REMEMBER HOW MANY MILES WERE ON THE CAR AT THE TIME.

NHTSA ID

11152332

Incident

May 20, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD FAIRFIELD AT (707) 716-2144 (LOCATED AT 3050 AUTO MALL CT, FAIRFIELD, CA 94534) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE LIMITED PARTS AVAILABLE AND TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED ON 1/2/19 DEALERSHIP COMPLETED AIRBAG RECALL. *JB

NHTSA ID

11149784

Incident

Jan 9, 2018

AIRBAG RECALL, FORD GAVE ME A RENTAL ABOUT THREE MONTHS AGO.. I WANT TO TALK TO SOMEBODY. MOST FORMS WILL NOT TAKE THE VIN # ON MY CAR. I AM HANDICAPPED , 84 YEARS OF AGE. [XXX] PLEASE CALL HELP INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11149760

Incident

Oct 10, 2014

RECEIVED SAFETY WARNINGS FROM FORD FOR TWO YEARS CAN NOT DRIVE MY GRANDCHILDREN IN MY CAR DMV CA NOTIFIED ME THE REPLACEMENT SHOULD BE FREE. NOW I AM GETTING CLASS ACTION NOTICES. I JUST WANT SAFE AIR BAGS. WHAT DO I HAVE TO DO? SERRAMONTE FORD, COLMA IGNORED ANY REQUESTS.

NHTSA ID

11149753

Incident

Nov 6, 2018

Mileage

120,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LOGANVILLE FORD (3460 US-78, LOGANVILLE, GA 30052, (770) 554-9994)CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11144696

Incident

Mar 10, 2018

IT'S BEEN ALMOST TWO YEARS SINCE THE RECALL WAS ISSUED, AND STILL NO WORD ON WHEN MY DANGEROUS TAKATA AIRBAGS WILL BE REPLACED.

NHTSA ID

11144295

Incident

Jan 17, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD UNION CITY (4355 JONESBORO ROAD, UNION CITY, GEORGIA 30291, (770) 674-6075) AND ALLAN VIGIL FORD OF FAYETTEVILLE, INC. (275 GLYNN STREET NORTH, FAYETTEVILLE, GEORGIA 30214, (770) 461-1151) WERE MADE AWARE OF THE RECALL IN 2012 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11144119

Incident

Aug 1, 2012

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED THE NICK NICHOLAS FORD INC (352-726-1231, 2901 FL-44, INVERNESS, FL 34453) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11143831

Incident

Jan 10, 2017

TAKATA RECALL - WE RECEIVED A RECALL NOTICE FROM FORD AND CONTACTED THE FORD DEALERSHIP IN JUNE 2018. WE WERE TOLD THAT THE DEALERSHIP WOULD HAVE THE PART TO FIX THE AIRBAG IN SEPTEMBER 2018, AND WE WERE GIVEN A RENTAL CAR IN THE MEANTIME. IT IS NOW 8/30/2018, WE CALLED THE DEALERSHIP TO FIND OUT WHEN WE CAN HAVE THE CAR FIXED AND WERE TOLD IT HAS BEEN PUSHED TO THE 4TH QUARTER, SO NOW SOMETIME IN OCTOBER - DECEMBER 2018. THE CAR IS SITTING IN OUR DRIVEWAY, NOW WITH A DEAD BATTERY, AND WE PLANNED TO GIVE IT TO OUR NEWLY LICENSED 16-YEAR-OLD. THIS HAS BEEN AN UNREASONABLE AMOUNT OF TIME AND IS CAUSING MY FAMILY HARDSHIP.

NHTSA ID

11123445

Incident

Jun 1, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLY HOWELL FORD LINCOLN (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 887-2311) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING) AND 17V024000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS15441933. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING).

NHTSA ID

11118400

Incident

Aug 5, 2018

Mileage

122,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COLLEGE STATION FORD, 1351 EARL RUDDER FWY. S, COLLEGE STATION, TX 77845, (979) 431-3382) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11098464

Incident

May 9, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (THE FORD STORE MORGAN HILL, 17045 CONDIT RD, MORGAN HILL, CA 95037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11093219

Incident

Mar 2, 2017

TAKATA RECALL

NHTSA ID

11072517

Incident

Jan 2, 2017

Mileage

43,000 mi

LAST YEAR I RECEIVED NOTICE AND CONTACTED WRAY FORD THEY SAID NOT TO WORRY, ITS A SECOND CAR NOT USED OFTEN , BUT HAVE NOT HEARD ANYTHING IN OVER A YEAR CALLED AGAIN AND THEY HAVE NO PARTS AND I FOUND THIS CARD WITH MORE INFO HOPEFULLY YOU CAN RESOLVE THIS ISSUE THANKS BOB

NHTSA ID

11071922

Incident

Feb 3, 2017

TAKATA RECALL: UPON MAKING A SPECIFIC IN-PERSON INQUIRY REGARDING REMEDY FOR THIS SAFETY RECALL, MY DEALER SPECIFICALLY ADVISED ME THAT THEY WERE UNABLE TO REPLACE MY AIRBAG AND THAT I SHOULD INSTEAD WAIT TO BE ADVISED VIA POSTAL MAIL THAT A REPLACEMENT AIRBAG WAS NOW AVAILABLE.

NHTSA ID

11060993

Incident

Jul 8, 2017

Mileage

45,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 174V024000(AIR BAGS) EXCEEDED A REASONAABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT RECEIVED A RECALL NOTIFICATION. THE DEALER (MIDWAY FORD, 8155 WEST FLAGER STREET, MIAMI, FL 33144) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVALIABLE ON A SPECIFIC DATE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVALIABLE.

NHTSA ID

11054474

Incident

Dec 12, 2017

TAKATA RECALL - I HAVE A RECALL FOR MY CAR'S AIRBAG, BUT FORD IS UNABLE TO SUPPLY THE PART. THERE IS NO ETA.

NHTSA ID

11053550

Incident

Dec 8, 2017