Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2008 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2008 Ford Fusion. The contact stated that the trunk latch was inoperable. The failure nearly caused the trunk to slam on her hand. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.
The contact owns a 2008 Ford Fusion. The contact stated that while the car was parked outside in the sun, the passenger’s side dashboard nearby the air bag became deformed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 87,150.
The contact owns a 2008 Ford Fusion. The contact stated that after the dealer performed the passenger’s side airbag recall repair, the passenger’s side dashboard and airbag compartment was separating. The dealer and manufacturer were not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 161,000.
TL* THE CONTACT'S GRAND-MOTHER OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS UNABLE TO BE OPENED FROM THE INSIDE OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
2008 FORD FUSION BRAKES ARE SINKING ALL THE WAY DOWN TO THE FLOOR AT 93K WHILE IN MOTION. I SEE A LOT OF COMPLAINTS FROM OTHERS ONLINE, BUT NO CONFIRMATION THAT FORD WILL TAKE CARE OF THE MATTER OR IT BEING LISTED AS A RECALL. ALSO THE DRIVER SEAT WARMER DOES NOT WORK.
PASSENGER DOOR LATCH/LOCK BROKE, UNABLE TO OPEN DOOR FROM THE INSIDE. I HAVE OWN THIS FUSION SINCE 2008 THIS IS THE THIRD TIME A DOOR LATCH/LOCK HAS BROKEN. THE PREVIOUS TWO TIMES HAVE BEEN ON THE DRIVER SIDE, FIRST TIME MILEAGE WAS AROUND 40,000 SECOND TIME WAS AROUND 80,000. BELIEVE THIS CAN BE A SAFETY ISSUE IS THE CAR IS INTO A CAR ACCIDENT OR IS FORCE INTO THE WATER THE DRIVER OR PASSENGER WOULD BE UNABLE TO ESCAPE THE CAR. *TR
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHEN ATTEMPTING TO EXIT THE PASSENGER SIDE DOOR, THE DOOR LATCH BECAME INOPERABLE. THE CONTACT HAD TO ROLL DOWN THE WINDOW AND USE THE EXTERIOR DOOR HANDLE IN ORDER TO OPEN THE DOOR. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
DRIVER'S DOOR ON LEFT SIDE OF VEHICLE, DOOR LOCK AND UNLOCK LATCH BROKE, RENDERING DOOR INOPERATIVE, CAN ONLY ENTER AND EXIT VEHICLE BY USING OUTSIDE DOOR LATCH (ROLL DOWN WINDOW, REACH YOUR ARM OUT, PULL LATCH TO OPEN, ROLL WINDOW BACK UP AND EXIT VEHICLE, BUT WILL NOT LOCK) AND DOOR WILL NO LONGER LOCK, REMAINS UNLOCKED AT ALL TIMES, PART NUMBER 6E5Z5422601A IS THE FAULTY PART PLASTIC BREAKS JAMMING THE UNLOCK LATCH FROM MOVING. THE CHROME PLASTIC OF THE HANDLE IS NICE, BUT CLEARLY A METAL COMPOSITION SHOULD HAVE BEEN USED IN THE DESIGN INSTEAD OF PLASTIC, AFTER RESEARCHING ON THE WEB APPEARS TO BE SEVERAL CONSUMERS WITH THE SAME ISSUE. PART PRICES RANGE FROM $70.00 - $192.00 DEPENDING ON THE SELLER / BUSINESS, SUCH AND ISSUE THAT EVEN THE CHINESE ARE MAKING MONEY BY MANUFACTURING THE PART. SAFETY CONCERNS ARE EXITING THE VEHICLE IN AN ACCIDENT, THE DRIVER IS TRAPPED, HAVE NOT SEEN ANYTHING ON WEB OF ACCIDENT DEATHS DUE TO FAULT, BUT I'M SURE IT'S COMING. *TR
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER LOCKS FAILED. IN ADDITION, THE REAR DRIVERS AND PASSENGERS SIDE POWER LOCKS FAILED. THE CONTACT ALSO MENTIONED THAT THE WINDOW HAD TO BE OPENED MANUALLY AND THE DOORS WOULD HAVE TO BE OPENED FROM THE OUTSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. . THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE HOOD WOULD UNLATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE 74,000. THE VIN NUMBER WAS UNAVAILABLE.
THE YOUTUBE VIDEO FORD FUSION DOOR LATCH PROBLEM BY OLDFREDSSHED 3:22 MINUTES DESCRIBES THE PROBLEM EXACTLY I'M HAVING WITH MY INNER DOORS LATCHES ON MY 2008 FORD FUSION. THE DOORS HANDLES ARE BREAKING AND I THINK THIS IS A DESIGN FLAW. I GOOGLED THE PROBLEM I'M HAVING WITH MY DOOR HANDLES AND MANY PEOPLE ARE HAVING THIS SAME PROBLEM. I HAVE CONTACTED THE FORD MOTOR COMPANY AND THEY SAY THIS IS NOT A RECALL OR WARRANTY PROBLEM. CITRUS FORD WANTS ME TO PAY $265 JUST TO REPLACE ONE HANDLE AND I THINK THIS SHOULD HAVE BEEN A RECALL ITEM. THIS IS A SAFETY ISSUE. IN AN EMERGENCY AND YOU CAN'T OPEN THE DOOR AND WITH POWER WINDOWS AND NO POWER THIS COULD BE A MATTER OF LIFE AND DEATH. *TR
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE HEATED SEAT LIGHT ILLUMINATED CONTINUOUSLY AND THE DRIVER'S SEAT STARTED TO OVERHEAT AND MELT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO HAVE IT INSPECTED AND THE DEALER DID NOT HAVE AN EXPLANATION OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 26,000. THE VIN WAS UNAVAILABLE. UPDATED 5/21/12 *BF
THE INSIDE DRIVER DOOR HANDLE BROKE ON THE INSIDE OF THE DOOR AND I WAS UNABLE TO OPEN IT FROM THE INSIDE OR LOCK MY DRIVER DOOR. *KB
USED INTERIOR HANDLE ON A FORD FUSION 2008 IN A NORMAL MANNER, AND IT SNAPPED OFF. THE CAR CAN NO LONGER BE OPENED FROM THE DRIVERS SIDE. AFTER A SEARCH ONLINE, IT APPEARS THIS HAS HAPPENED TO NUMEROUS PEOPLE. *TR
WE OWN A 2008 FORD FUSION 6 CYL. AWD. SHORTLY AFTER WE BOUGHT IT WE STARTED HAVING TROUBLE WITH THE REAR PASSENGER DOOR. THE DOOR HANDLE ON THE OUTSIDE WILL NOT GO BACK INTO PLACE AND THE DOOR WILL NOT SHUT. THE DRIVERS DOOR HANDLE ON THE INSIDE BROKE AND CRACKED AND DOOR WILL NOT LOCK. HERE LATELY WHEN WE ARE DRIVING ALL OF A SUDDEN THE CAR WILL SOUND LIKE A SLEDGE HAMMER IS BEING BANGED UNDERNEATH THE CAR MAKING THE CAR SHAKE. WE WERE TOLD THAT IT IS EITHER THE TRANSFERRING CASE OR SOME OTHER CAR. IT WILL COST $950 OR $1500 FOR THE PART NOT COUNTING LABOR FEES. THE DEALERSHIP DID NOT GIVE US THE WARRANTY THAT THEY SAID IT CAME WITH. WE WERE TOLD BY THE MECHANIC THAT THIS PROBLEM IS COMMON WITH THE FORD FUSION AND THE FORD ESCAPE. FOR SOME REASON THE AWD WANTS TO KICK IN WHEN YOU REACH 25 MPH. IF THIS IS A COMMON PROBLEM THEN THESE VEHICLES NEED TO BE RECALLED BEFORE SOMEONE GETS HURT. EVERYONE THAT RIDES IN OUR CAR AND IT STARTS ACTING UP, WANTS TO JUMP OUT OF THE CAR. *TR
TL*THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING WITH THE AUTOMATIC DOOR LOCK ENGAGED THE FORCE WAS SO HARD THAT IT BROKE THE DRIVER SIDE DOOR HANDLE. THE CONTACT ALSO EXPERIENCED THE DOOR HANDLE FAILURE WITH HER 2007 FORD FUSION. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 37,363. UPDATED 01/04/11*LJ THE DOOR LOCK WAS REPLACED UNDER WARRANTY. UPDATED 01/10/11*JB
TL*THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 60 MPH THE CONTACT NOTICED THAT THE HOOD SUDDENLY OPENED WITHOUT WARNING BREAKING THE FRONT WINDSHIELD DURING THE PROCESS. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED REGARDING THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 116000.
TL*THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DOOR LOCKS WERE NOT FUNCTIONING PROPERLY. AT TIMES, WHEN TRYING TO GET IN THE VEHICLE OR ONCE IN THE VEHICLE, THE DOORS WOULD NOT UNLOCK; THE FAILURE WOULD OCCUR FROM THE INSIDE EVEN IF THE CONTACT USED THE DOOR HANDLES TO OPEN. THE DEALER AND THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS UNDER WARRANTY AND THE CONTACT FELT THAT IT SHOULD BE REPAIRED. THE FAILURE MILEAGE WAS 13,499. THE CURRENT MILEAGE WAS 13,701.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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