Owner-reported complaints naming the exterior lighting system, filed with NHTSA
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Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2015 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The back up camera has been showing a black screen while the vehicle is in reverse. This has been happening with my vehicle for a few months. Safety of others put at risk because this happens while vehicle s in motion Have not taken vehicle to dealership to have it inspected. My vehicle falls outside of scope of recall currently published No warning messages displayed
The contact owns a 2015 Ford Fusion. The contact stated that the taillights failed to turn off as designed. The contact had to disconnect the battery for the taillights to be turned off. Additionally, the Hill Assist warning light was illuminated after reconnecting the battery. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that there was no recall coverage on the vehicle and referred the contact to the NHTSA hotline. The failure mileage was approximately 114,352.
One night my car was completely off. The key wasn’t in the ignition and I woke up in the middle of the night and my back brick lights were on. And the next day I couldn’t start my car. I’m not sure if it drained my battery and I had to buy a new battery.
Headlights do not work. I have replaced the low beams bulbs 3 times since purchasing my car over three years ago and each time the lights only work for a brief period of time them seem to short out unexpectedly, for no reason whatsoever. The high beams have been replaced multiple times as well. I purchased the fluorescent bulbs for better night vision. The lights were bright for a short period them dimmed and are only as bright as they should be if they were on low beam. This is some sort of an electrical issue or something to do with a manufacturer’s defect. Since I purchased my vehicle almost 4 years ago, there has been an ongoing issue with the transmission or alternator. The car “jumps out of gear” when putting the vehicle into park or when shifting the vehicle into drive from park. There is also a constant loud “humming/vibration” sound that clicks on and off continuously once the car is initially crunk up. The passenger door is coming off due to the loosening of bolts I assume but I’m not certain. Nothing has happened to cause this issue. The power outlets in the vehicle get extremely hot at times and cause phone cords to heat up. This has caused my phone to be destroyed! The rear view camera is now blurry with lines going through it. This is only happening when the car is put into reverse and rear view camera is in use. The Bluetooth and media in the vehicle gets stuck on “Sync Line In” & at times will not change to any other setting. This seems to be an electronic issue as well. There have been MANY recalls on my vehicle and I have taken it to the Ford dealership for repair each time however, none of these issue have been resolved . I am a single mother who work’s full time and is a full time student. This is my only form of transportation. I should not have to worry rather or not my car is safe for my children and I.
Electrical system failure on multiple components. Upon start entertainment system (radio, nav, etc.) is inoperable, A/C does not function, windows will not roll down. Has happened on multiple occasions.
In August 2019 I reported to Ford that the brake lights were staying on all the time even when the car was shut off. I was still able to drive my car (Ford Fusion Hybrid 2015) to the Ford Dealer Ship in Sarasota. I was told they have to keep the car because it's a danger and not legal to drive with that kind of defect of my brake lights. I had to pay $ 1115.24 for the repair of the car . Ford had to replace the brake pedal assembly. My car was in the shop for a month. They also replaced the steering wheel bolt which was a recall 18S08. In my opinion I paid for a repair that is now a recall. Will I be able to get my money back and a compensation for not having a car for 1 month provided we are talking here about the same issue?
I FOUND LITTLE LIGHT YELLOW PLASTIC UNDER MY RUG AFTER NOT KNOWING WHAT WAS WRONG WITH MY CAR THE BACK LIGHT BRAKE LIGHT WON'T TURN OFF IT'S A LITTLE BUTTON THAT CONTROL THE BRAKES NOW MY BACK LIGHT WON'T TURN OFFF I HAVE TO TAKE THE FUSE OUT AND MY CAR WON'T GO PAST 45-50 MPH BEFORE IT STARTS STALLING. THE YELLOW PLASTIC I CANNOT FIND ANY WHERE. WHAT KEEPS POPPING UP IS HILL START NOT AVAILABLE AS WELL
2015 FORD FUSION SE. THE PASSENGER SIDE DAYTIME RUNNING LIGHT BULB WAS OUT AROUND 1 NOVEMBER, 2019. THE FORD DEALER REPLACED IT ON 11/14/2019 AND OFFERED TO REPLACE THE DRIVER SIDE LIGHT AT THE SAME TIME, BECAUSE IT IS EXPENSIVE TO TAKE THE FRONT BUMPER OFF TO DO THE JOB ($210 LABOR PLUS $35 FOR THE LIGHT AND $29 FOR ADD'L SHOP SUPPLIES.). HE INDICATED THAT THE DRIVER SIDE BULB WOULD PROBABLY BURN OUT SOON. I DENIED THE CHANGE; I THOUGHT IT WAS A RIPOFF. TURNS OUT HE WAS RIGHT BUT WHY DOES THE LIGHT BURN OUT AT ALL. THE PASSENGER SIDE BULB WAS OUT LESS THAN 5 YEARS AFTER I BOUGHT IT. SEEMS THEY COULD DESIGN A LIGHT THAT WOULD LAST FOREVER, NO? I REALIZE THESE ARE THE DAYTIME RUNNING LIGHTS AND THEY ARE ON WHENEVER THE CAR IS ON IF YOU USE THE RIGHT SETTING, BUT IT SEEMS THEY DESIGNED IN OBSOLESCENCE,
I HAVE MADE SEVERAL COMPLAINTS ABOUT MY 2015 FORD FUSION. THE AIR CONDITIONER WILL RANDOMLY SHUT OFF, AND WHEN THIS HAPPENS, I ALSO CANNOT USE ANY OF MY 4 WINDOWS, THE RADIO, LOCK THE CAR FROM THE INSIDE, AND NOW MY OUTSIDE LIGHTS WONT ALWAYS TURN ON. FOR WHATEVER REASON, THIS HAPPENS MORE IN THE SUMMER MONTHS. I HAVE TWO TODDLERS AND WE TRAVEL LONG DISTANCE FAIRLY REGULARLY. WHAT HAPPENS IF ITS A HOT SUMMER DAY, THE AC SHUTS OFF AND I CANT ROLL DOWN MY WINDOWS, ESPECIALLY WHEN I HAVE MY CHILDREN? 6/19/2020 I HAD A DOCTORS APPOINTMENT ONE HOUR AWAY AND THIS HAPPENED TO ME; LUCKILY I DID NOT HAVE MY CHILDREN WITH. I OFTEN WORK EVENINGS AND NIGHTS, HALF AN HOUR AWAY FROM HOME. I CAN'T DRIVE WITH NO HEADLIGHTS. THERE IS 0 PATTERN IN THESE ISSUES SO I CANNOT PINPOINT WHAT EXACTLY TRIGGERS THIS. PULLING OVER AND COMPLETELY SHUTTING OFF THE CAR, TAKING THE KEYS OUT OF THE IGNITION, AND WAITING FOR ALL ELECTRICITY TO SHUT OFF BEFORE RESTARTING THE CAR DOES NOT MAKE A DIFFERENCE. I HAD TO BRING MY CAR IN 3 TIMES FOR THIS, EACH TIME BEING TOLD "NOTHING FOUND THAT WAS WRONG WITH THE CAR" UNTIL I CALLED THE FORD COMPANY, MADE A COMPLAINT, AND RECEIVED A CASE NUMBER, AND AM NOW BEING TOLD THE INTERNAL COMPUTER SYSTEM IS "SHOT". THE MORE I RESEARCHED ONLINE ABOUT THESE ISSUES, THE MORE I SEE OTHER'S MAKING SAME/SIMILAR COMPLAINTS FOR THE SAME VEHICLE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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