Driver assistance
Filed Mar 20, 2008
2000 FORD E-350 RV WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE REPAIR HAS YET TO BE MADE AND HE RECEIVED THE RECALL IN SEPTEMBER 2007. THE DEALER KEPT TELLING HIM THAT THE PARTS WOULD BE IN WITHIN 2 TO 3 WEEKS. THE PARTS NEVER CAME. *KB THE DEALER INFORMED THE CONSUMER THE PART WAS AVAILABLE, BUT THE CONSUMER HAD TO OBTAIN FORD'S RELEASE LETTER. THE CONSUMER CONTACTED FORD AND HE WAS TOLD THE PART WOULD NOT BE READY UNTIL JULY 2008.*JB
- NHTSA ID
- 10221728
- Incident
- Mar 3, 2008
BrakesDriver assistance
Filed Mar 3, 2008
TL*THE CONTACT OWNS A 2000 FORD MOTOR HOME. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS DRIVEN HOME FROM THE DEALER. WHEN THE ENGINE WAS TURNED OFF, THE CONTACT SMELLED A STRONG BURNING ODOR COMING FROM THE DRIVER SIDE OF THE ENGINE COMPARTMENT. THE BATTERY WAS DISCONNECTED AND THE DEALER REPLACED THE HARNESS AGAIN, ALONG WITH AN ADAPTER. WHEN THE HARNESS WAS REPLACED, THERE WAS BRAKE FLUID ALL OVER THE WIRES. THE DEALER STATED THAT THE PISTON STUCK IN THE REAR DRIVER SIDE BRAKE SYSTEM AND CAUSED FLUID TO LEAK. NO REPAIRS WERE MADE BECAUSE THE MANUFACTURER WOULD NOT AUTHORIZE A FREE REPAIR. THERE WAS NO BRAKE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 14,557.
- NHTSA ID
- 10219919
- Incident
- Feb 27, 2008
- Mileage
- 14,557 mi
Driver assistance
Filed Jan 23, 2008
TL*THE CONTACT OWNS A 2000 FORD NEWMAR DUTCH STAR (NA). THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL SWITCH. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. FORD INFORMED HIM THAT THE PARTS WERE UNAVAILABLE AND HE REFUSED TO HAVE HIS SWITCH DISCONNECTED. HE WAS UNABLE TO FILE A COMPLAINT WITH FORD. THERE HAD BEEN NO FAILURE TO DATE. THE ENGINE SIZE, RECALL NUMBER, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 22,000.
- NHTSA ID
- 10215771
- Incident
- Sep 23, 2007
- Mileage
- 20,000 mi
Driver assistance
Filed Jan 22, 2008
TL*THE CONTACT OWNS A 2000 GULF STREAM MOTOR HOME. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN SEPTEMBER OF 2007 TO HAVE THE VEHICLE SPEED CONTROL DISCONNECTED AND THE PART REPLACED. IN JANUARY OF 2008, THE MANUFACTURER INFORMED HIM THAT THE PART WAS UNAVAILABLE, AND THEY DID NOT KNOW WHEN IT WOULD ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER, PURCHASE DATE, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 70,000. UPDATED 03-04-08 *BF
- NHTSA ID
- 10215683
- Incident
- Sep 15, 2007
Driver assistance
Filed Jan 17, 2008
A SAFETY RECALL WAS SENT TO ME BACK IN SEPT. 2007 CONCERNING A DANGEROUS CRUISE CONTROL ON MY FORD MOTOR HOME. AT THIS TIME NO PARTS ARE AVAILABLE TO CORRECT THIS DANGEROUS CONDITION. WE HAVE DISCONNECTED THE CONTROL BUT CANNOT UNDERSTAND WHY FORD IS NOT REACTING POSITIVELY TO THIS PROBLEM! 6 MONTHS WAIT IS JUST NOT ACCEPTABLE IF FIRE AND LIFE ARE IN DANGER! *TR
- NHTSA ID
- 10215225
- Incident
- Sep 1, 2007
- Mileage
- 70,000 mi
Driver assistance
Filed Dec 28, 2007
TL*THE CONTACT OWNS A 2000 FORD MOTOR HOME. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE MANUFACTURER STATED THAT THE DEALER HAD THE PART. THE DEALER STATED THAT THE PART WAS IN A KIT AND THEY COULD INSTALL IT, BUT THE CONTACT WOULD HAVE TO BE CHARGED. HE CANNOT HAVE THE SWITCH DISCONNECTED BECAUSE HE IS DISABLED. THERE HAD BEEN NO FAILURE TO DATE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE WAS 48,000.
- NHTSA ID
- 10213060
- Incident
- Sep 1, 2007
Driver assistance
Filed Nov 2, 2007
CONSUMER WOULD LIKE TO KNOW WHERE THE PARTS ARE FOR HIS 2000 FORD MOTORHOME. CONSUMER RECEIVED A RECALL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH AND WOULD LIKE TO KNOW WHERE THE PARTS ARE SO HE CAN GET THE PROBLEM REPAIRED. *KB
- NHTSA ID
- 10208309
- Incident
- Jan 1, 1901
Driver assistance
Filed Oct 9, 2007
TL*THE CONTACT OWNS A 2000 PACE ARROW VISION MOTOR HOME. HE RECEIVED A SAFETY RECALL NOTIFICATION FOR THE VEHICLE SPEED CONTROL-CRUISE CONTROL. HIS COMPLAINT IS THAT HE HAS CONTACTED FOUR DIFFERENT FORD DEALERSHIPS IN HIS LOCAL AREA AND HAS BEEN TOLD BY ALL THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER 2007 OR JANUARY 2008. HE STATED THAT HE IS A DIABETIC AND THAT THE CRUISE CONTROL FEATURE IS A NECESSITY WHEN HE DRIVES HIS VEHICLE. HE WANTED TO GO ON RECORD STATING THAT HE HAS A PROBLEM WITH FORD TELLING VEHICLE OWNERS THAT THIS REPAIR SHOULD BE MADE RIGHT AWAY AND THEN TELLING THEM THAT THE PARTS WON'T BE AVAILABLE FOR THE REPAIR FOR MONTHS. THE CURRENT MILEAGE WAS 35,000. THERE HAD BEEN NO FAILURE TO DATE.
- NHTSA ID
- 10205240
- Incident
- Oct 9, 2007
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.