RoadVitals

2003 Ford Mustang Convertible

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
35
Latest Jul 8, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 35 NHTSA owner-reported complaints for the 2003 Ford Mustang Convertible, most frequently naming the engine, body & structure and suspension categories. 2 NHTSA investigations name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine820.0%
  • Body & structure717.5%
  • Suspension512.5%
  • Other / unspecified37.5%
  • Seat belts37.5%
  • Driver assistance37.5%
  • Airbags25.0%
  • Brakes25.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP05005ClosedDefect Petition

SPARK PLUG EJECTION FROM CYLINDER HEAD

Opened Sep 22, 2005
Closed Jan 4, 2006

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.

ENGINE AND ENGINE COOLING:ENGINE
PE05038ClosedPreliminary Evaluation

ACCELERATOR PEDAL INTERFERENCE

Opened Jul 7, 2005
Closed Sep 13, 2005

PE05-038 WAS OPENED ON JULY 7, 2005, WITH 11 CONSUMER COMPLAINTS TO ODI ALLEGING INCIDENTS OF THROTTLE STICKING DUE TO ACCELERATOR PEDAL INTERFERENCE WITH THE CARPET.ODI HAS RECEIVED AN ADDITIONAL 24 COMPLAINTS SINCE THE PE WAS OPENED.DURING PE05-038, FORD SUPPLIED COMPLAINT AND WARRANTY INFORMATION REGARDING 86 ADDITIONAL INCIDENTS OF ACCELERATOR PEDAL INTERFERENCE IN MODEL YEAR 2003 TO 2004 MUSTANG COBRA VEHICLES.EIGHTY-FIVE OF THESE HAD CONCERNS OF ACCELERATOR PEDAL STICKING, 70 OF WHICH WERE ANALYZED AS BEING RELATED TO CARPET INTERFERENCE.ODI IS CONTINUING ITS ANALYSIS OF THE CAUSAL FACTORS IN THE REMAINING 15 INCIDENTS.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jul 8, 2014

THE BRAKES BEEN WEARING DOWN AND THIS IS THE SECOND TIME FIXING THEM. *JS

NHTSA ID
10609015
Incident
Jun 10, 2014
Engine
Filed Jun 30, 2014

LOUD POP NOISE AND VEHICLE SPEED VERY QUICKLY DECREASED. ENGINE RAN EXTREMELY ROUGH. VEHICLE TOWED TO FORD DEALER. *TR

NHTSA ID
10606941
Incident
Jun 28, 2014
Mileage
77,300 mi
AirbagsInterior & seatsSeat belts
Filed Aug 20, 2013

AS AN OVERWEIGHT 6'9" CITIZEN AND PHD SCIENTIST, I WOULD LIKE TO KNOW WHAT SAFETY TESTS ARE DONE FOR PEOPLE THAT DEVIATE FROM A NORMAL SIZE AND WEIGHT. I UNDERSTAND THAT SAFETY TESTS ARE DONE FOR CHILDREN, BUT WHAT ABOUT PEOPLE THAT ARE VERY TALL, OR AS IT IS AN INCREASING PROBLEM IN THE US, PEOPLE THAT ARE VERY OBESE? MY SEAT BELT TOUCHES MY NECK RATHER THAN GOING OVER MY SHOULDER, POTENTIALLY EXPOSING ME TO NECK INJURIES. THE PASSENGER AIRBAGS WILL IMPACT MY KNEES RATHER THAN MY BODY, AND THERE IS NO NECK SUPPORT FROM MY HEADREST. I AM QUITE CONCERNED THAT I COULD BE SEVERELY INJURED IN AN ACCIDENT SINCE VEHICLES ARE NOT PROPERLY TESTED TO SUPPORT TALL AND/OR OVERWEIGHT INDIVIDUALS. PRESUMABLY THE NHTSA AND NTSB COULD BE HELD LIABLE FOR A LACK OF SUCH TESTING WERE SOMEONE INJURED IN AN ACCIDENT. EVEN NEGLECTING SAFETY INFORMATION, SOMEONE WHO IS 6'9" SUCH AS MYSELF WILL NOT FIT INTO MOST VEHICLES, AND ONLY SOME VEHICLES WITH AMPLE LEG/HEAD ROOM ARE SAFE FOR ME TO DRIVE COMFORTABLY. *TR

NHTSA ID
10536286
Incident
Aug 20, 2013
Mileage
96,000 mi
Airbags
Filed Mar 16, 2013
1 injury reported

MAKING A RIGHT TURN IN A RESIDENTIAL NEIGHBORHOOD WITH A SPEED OF APROX. 10 MPH THE AIRBAGS SUDDENLY DEPLOYED ON THE DRIVERS SIDE AND THE PASSENGERS SIDE. THERE WAS NO COLLISION WITH ANY KIND OF OBJECTS (CAR,PETS.VARMENTS,ROAD DEBRIS ETC;;... ) THERE WAS NO DAMAGE WHATSOEVER TO THE CAR. BUT MY SON WAS KNOCK-OUT BRIEFLY AND HAD INJURIES TO HIS FACE, CHIN, AND ARMS. THANKFULLY NO OTHER CARS ARE PEOPLE WERE IN THE PATH WHILE HE WAS TURNING. *TR

NHTSA ID
10503261
Incident
Mar 16, 2013
Mileage
93,490 mi
Driver assistance
Filed Apr 19, 2012

WHILE DRIVING ON THE TURNPIKE THE CRUISE CONTROL SYSTEM GOT STUCK CAUSING THE CAR TO CONTINUE ACCELERATED. I HAD TO HIT THE GAS PEDAL SEVERAL TIMES BEFORE THE SYSTEM DESENGAGED, AVOIDING REAR ENDING THE VEHICLE IN FRONT OF ME BY JUST A FEW FEET. I GOT OFF THE HIGHWAY IN THE NEXT EXIT TO GET A COFFEE, PUT THE CAR IN "PARK" AND THE TRANSMISSION GOT STUCK IN "PARKING" CRUISE CONTROL HAS NOT OPERATED SINCE. *JS

NHTSA ID
10455728
Incident
Mar 30, 2012
Body & structure
Filed Jul 19, 2011

PUDDLE OF WATER IS FORMED IN THE "WELL" BEHIND THE BACK SEAT WHERE THE CONVERTIBLE TOP SITS WHEN LOWERED. I ALSO NOTICE MOISTURE IN THE OTHER AREAS SUCH AS REAR FLOOR MATS AND TRUNK. THIS HAPPENS AFTER RAIN OR AFTER CAR WASH. I'VE NOTICED HUNDREDS OF SAME ISSUES ALL OVER THE INTERNET AND FORUMS AND I HAVE ABSOLUTELY NO IDEA WHY NOTHING IS BEING DONE ABOUT THIS. THIS DISTRACTS THE DRIVER AND CAUSES SAFETY ISSUES.

NHTSA ID
10414361
Incident
Jan 1, 2011
Mileage
57,000 mi
Steering
Filed Dec 28, 2010

TL* THE CONTACT OWNS A 2003 FORD MUSTANG CONVERTIBLE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN HE FELT AS THOUGH SOMETHING HAD FALLEN ON HIS LEG. THE CONTACT THEN NOTICED THAT THE WHEELS HAD DISENGAGED FROM THE TIRES AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT ADVISED THAT THEY COULD OFFER NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 102,000. UPDATED 12/7/11 *CN

NHTSA ID
10372731
Incident
Dec 24, 2010
Mileage
102,000 mi
Other / unspecified
Filed Jun 3, 2009

I HAVE OWNED A 2001 AND 2003 FORD MUSTANG AND A 2001 FORD EXPLORER ALL OF WHICH HAD A FACTORY IN DASH 6 DISC CHANGER. EACH ONE OF THESE VEHICLES HAVE HAD CD'S GET STUCK WHILE IT WAS BEING EJECTED AND WOULD JUST POP UP CD ERROR AND NOT WORK. ONCE IT STARTS IT HAPPENS AT LEAST ONCE A WEEK. I HAVE REPLACED ONE AND HAD THE SAME PROBLEM WITH IT. JUST LIKE ANYONE ELSE I ATTEMPTED TO GET THE CD PLAYER TO WORK AS I WAS GOING DOWN THE ROAD. IF YOU THE DASH IN THE RIGHT SPOT IT WILL WORK USUALLY. AS YOU CAN TELL THIS IS VERY DISTRACTING FROM DRIVING. I CANNOT SAY THAT IT HAS CAUSED ME AN ACCIDENT BUT I'M SURE THERE ARE PEOPLE OUT THERE THAT IT HAS. THERE ARE NUMEROUS FORUMS ON THE INTERNET ABOUT THIS PROBLEM. WHEN I CONTACTED FORD I WAS TOLD TO TAKE IT TO TRY TO TAKE IT TO THE SHOP. THAT THEY WORK WITH YA'LL ON RECALLS. I KNOW THIS MAY NOT SEEM LIKE SOMETHING THAT WOULD BE A HUGE SAFETY ISSUE DIRECTLY, BUT WHEN YOU LOOK AT HOW MANY LIVES ARE LOST BY DISTRACTED DRIVERS EVERYDAY IT TURNS INTO A HUGE PROBLEM. *TR

NHTSA ID
10272748
Incident
Jun 1, 2009
Mileage
115,000 mi

Compare model years

Complaint and recall counts across every year of this model

Ford Mustang Convertible by model year
YearComplaintsRecallsInvestigationsIssue Index
2003Viewing350236.5
2001170145.4
2000200144.8
1999901
1998110146.7
1997901
1996800
1995140040.6
1994160032.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.