2003 Isuzu Ascender

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.

ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

TL* THE CONTACT OWNS A 2003 ISUZU ASCENDER. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE BRAKE LINE WAS PERFORATED DUE TO RUST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 102,000.

NHTSA ID

10551022

Incident

Oct 16, 2013

Mileage

102,000 mi

SERVICE BULLETIN OR RECALL 2003 ISUZU ASCENDER. PROBLEM KEY STUCK IN THE IGNITION CAN NOT REMOVE SEEMS TO BE NORMAL PROBLEM FOR THIS MAKE AND MODEL . L HAVE BEEN READING THROUGH FORUM COMPLAINTS ON THE INTERNET. I AM CURIOUS IF THERE HAS BEEN A RECALL AND IF NOT WHY NOT. CAR COULD BE CAR JACK OR STOLEN BY NOT ABLE TO REMOVE THE KEY FROM THE IGNITION. THIS HAS BEEN A INTERMITTENT PROBLEM. *TR

NHTSA ID

10353980

Incident

Sep 5, 2010

Mileage

76,000 mi

POWER STEERING LINES FROM THE PUMP (HIGH PRESSURE AND RETURN LINES) ARE CORRODING AND NOW LEAKING. *TR

NHTSA ID

10291898

Incident

Nov 10, 2009

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2003 ISUZU ASCENDER. HE STATED THAT INTERMITTENTLY WHILE DRIVING 50 MPH THE "SES" AND "CHECK ENGINE" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, THEN THE VEHICLE STALLED. AS A CONSEQUENCE, THE RISK FOR A VEHICLE CRASH WAS INCREASED. THE VEHICLE WAS TOWED TO A DEALER AND REPAIRED TEN TIMES; HOWEVER, THE REPAIRS HAVE NOT REMEDIED THE FAILURE. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

NHTSA ID

10285169

Incident

Jan 8, 2008

WHILE TRYING TO RELEASE THE FULL-SIZED SPARE TIRE, THE CABLE HOLDING IT UP BROKE CAUSING THE TIRE TO UNEXPECTEDLY FALL. *TR

NHTSA ID

10284661

Incident

Apr 9, 2009

HEATER/AC FAN KEPT GOING OUT. WAS TOLD IT WAS RELAY SWITCH. AFTER SEVERAL REPLACEMENTS, WAS TOLD IT WAS A FAULT IN THE IGNITION. IGNITION WAS REPLACED. FAN NOW WORKS. NOW HEADLIGHTS GO OUT INTERMITTENTLY. TECH'S CAN'T FIGURE OUT WHY. *TR

NHTSA ID

10284659

Incident

Jun 17, 2009

WHEN YOU GO TO PUT GEAR SELECTOR INTO PARK THE IGNITION KEY GETS STUCK TEMPORARILY ON MY ISUZU ASCENDER 2003 . SOMETIMES I HAVE TO WAIT 1 MIN OR SOMETIMES 10 MIN. TO GET THE KEY OUT .IF YOU LISTEN REAL CLOSE YOU CAN HERE A ELECTRONIC CLICK .THIS JUST STARTED ABOUT 2 MONTHS AGO. I AM WORRIED ABOUT LEAVING THE VEHICLE WITH THE KEY IN THE IGNITION. IT COULD BE STOLEN OR EVEN CAR JACK. *TR

NHTSA ID

10283411

Incident

May 20, 2003

Mileage

43,000 mi

SMELL OF GASOLINE AND DRIPPING UNDERNEATH REAR BENEATH FUEL TANK (DRIVER'S SIDE), WHEN STARTING. PROBLEM WAS FOUND TO BE THE FUEL PUMP MODULE AT THE LINE :OUTPUT SIDE OF PUMP. REPLACED FUEL PUMP MODULE AND RING. PARTS AND PICS AVAILABLE. *TR

NHTSA ID

10248047

Incident

Nov 7, 2008

Mileage

55,371 mi

This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.

Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form

Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.

The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.

The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.