RoadVitals

2004 Ford Mustang Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
116
Latest Jul 3, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
20
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Oct 29, 2003

What this page shows

Our database holds 116 NHTSA owner-reported complaints for the 2004 Ford Mustang. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 116 · page 1 of 5

EngineFuel systemSuspension
Filed Jul 3, 2026

Po442 Evaporative Emmison system leak. Heat catalyst egr set malfunctions. Primary and secondary a/c system deficiencies.

NHTSA ID
11748219
Incident
Jul 3, 2026
Powertrain (other)
Filed Apr 12, 2024

See attached document for complaint

NHTSA ID
11582528
Incident
Jan 13, 2024
Brakes
Filed Jan 9, 2021

CASUAL DRIVER. NOTICED ACCELERATION AND COASTING/ROLLING WERE SLUGGISH. MECHANIC NOTED BRAKE AREA TEMP ON FRONT DRIVER'S SIDE WAS OVER 400 DEGREES. THE BRAKES ON THAT WHEEL WOULD NOT RELEASE COMPLETELY AND CAUSED CONTINUOUS FRICTION PRODUCING OVERHEATING. (I NOTICED I AM NOT THE ONLY ONE TO SUBMIT THIS BRAKE PROBLEM TO THIS BOARD. ) THE MECHANIC REPLACED THE TOTAL FRONT BRAKES AND MASTER CYLINDER SYSTEM. COST OVER $1100 TO DO THIS BACK IN 2013. IT IS NOW JAN 2021 AND I STILL HAVE LESS THAN 50,000 MILES ON MY BABY MUSTANG.

NHTSA ID
11387317
Incident
Jul 31, 2013
Fuel system
Filed Aug 27, 2020

NEVER KNOW WHEN CAR IS FULLY GAS UP ALWAYS PUT GAS IN AT 1/4 TO 1/2 TANK, WILL OVERFILL IF NOT VERY CAREFULLY SO REALLY JUST PUT NO MORE THAN 10 TO 15 DALLAS NEVER SHOWS FULL. DO NOT WANT TO OVERFLOW ON ME FOR ONE TWO IT'S BAD FOR MY BABY #1 MUSTANG

NHTSA ID
11351676
Incident
Mar 3, 2020
Filed Dec 1, 2019
Crash reported

BACK ON MARCH 1, 2016 I BELIEVE I WAS COMING TO A STOP LIGHT I APPLIED MY FOOT ON THE BREAK AND THE CAR SEEM TO WANNA KEEP INCHING FORWARD INCHING FORWARD I HAD AT THIS TIME CONTINUED TO PRESS DOWN ON THE BREAK AS SOON AS I KNEW IT I WAS IN THE MIDDLE OF THE STREET PRACTICALLY DURING A RED LIGHT AND WAS SIDESWIPED. AFTER LOOKING UNDER TO SEE WHAT WAS CAUSING THAT IT SEEMS TO BE MY GAS PEDAL WAS HUNG UP ON A PIECE OF CARPETING ON THE FLOOR OF THE CAR CAUSING MY GAS PEDAL TO BECOME STUCK TO THAT CARPET I HAD TO CUT THE PIECE OF CARPETING AWAY FROM THAT TO STOP THAT FROM DOING THAT LATER TO FIND OUT THERE HAD BEEN A RECALL WHEN I TOOK MY CAR FOR THE RECALL THEY TOLD ME THAT IT WAS ONLY ON SPECIFIC MUSTANGS I DON'T KNOW WHY IF MY CAR WAS HAVING THE SAME ISSUE THE POLICE OFFICER SAID HE WAS NOT GIVING ME A TICKET BECAUSE HE DIDN'T FEEL THAT I WAS AT FAULT BUT YET MY INSURANCE WENT UP AND PAID THE OTHER DRIVER FOR DAMAGES. BECAUSE IT'S BEEN THREE YEARS I WILL DO MY BEST TO GET THE PAPERWORK TOGETHER

NHTSA ID
11283074
Incident
Mar 1, 2016
Filed Oct 20, 2019
Crash reported

GAS PEDAL GOT CAUGHT ON A PIECE OF CARPET WHICH CAUSED MY CAR TO ENTER INTO AN INTERSECTION ON A RED LIGHT AND CAUSED ME TO HAVE AN ACCIDENT. WHICH THEN MADE MY INSURANCE JUMP. I REMEMBER THIS DAY VERY WELL IT WAS THE DAY BEFORE MY BIRTHDAY I CAME UP TO THE RED LIGHT AND STOPPED THE CAR SEEM TO WANT TO KEEP MOVING FORWARD AS I PUT MY FOOT ON THE BREAK IT WAS STILL A RED LIGHT MY CAR WAS MOVING FORWARD CARS WERE BEEPING AT ME AS I KEPT INCHING INTO THE MIDDLE OF THE STREET MY CAR WAS HIT IN THE REAR PASSENGER SIDE BY ANOTHER MUSTANG. I EXPLAIN TO THE POLICE OFFICER THAT WHAT SEEM TO HAPPEN WAS MY CARPET SEEM TO HAVE GOTTEN CAUGHT ON THE GAS PEDAL. AFTER LATER LEARNING THAT THERE WAS A RECALL FOR THAT PARTICULAR PROBLEM IT WASN'T RE CALLING UNDER MY VIN. TO THIS DAY I HAVE AN ACCIDENT MARK ON MY INSURANCE WHICH MADE MY BILL GO UP I DON'T THINK THAT THIS IS FAIR CONSIDERING THAT IT WAS NOT MY FAULT I TRIED SHOWING THE INSURANCE COMPANY THAT THERE WAS A RECALL BUT IT WASN'T RECALLING UNDER MY VIN NUMBER

NHTSA ID
11269598
Incident
Mar 1, 2017
Brakes
Filed Apr 18, 2019

ABS BRAKE LIGHT IS ON THIS IS UNSAFE IN WET OR SNOWY CONDITIONS

NHTSA ID
11197105
Incident
Apr 13, 2019
Mileage
69,000 mi
Driver assistance
Filed Nov 26, 2018

TL* THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL BECAME CAUGHT IN THE FLOORMAT AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT HAD TO SHIFT INTO NEUTRAL TO STOP THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 169,865.

NHTSA ID
11154012
Incident
Nov 22, 2018
Mileage
169,865 mi
Filed Nov 15, 2018
Crash reported

BACK IN 2016 I WAS INVOLVED IN AN ACCIDENT IN WHICH MY GAS PEDAL SEEMED TO HAVE GOT HUNG UP ON THE CARPET WHICH CAUSED MY GAS PEDAL TO ACCELERATE A LITTLE WHEN I WAS AT A RED LIGHT CAUSING ME TO HAVE AN ACCIDENT.. I WAS COMING TO A STOP AT A RED LIGHT WHEN THE PEDAL SEEMED TO HAVE GOT STUCK. I HAD MY FOOT ON THE BRAKE BUT THE CAR SEEMED TO WANT TO CONTINUE TO MOVE I JUST THOUGHT MY ACCELERATOR WAS SET A LITTLE HIGH UNTIL SAW THAT THE PEDAL WAS GETTING CAUGHT ON THE CARPET.

NHTSA ID
11151685
Incident
Mar 1, 2017
Driver assistance
Filed Sep 4, 2018
Crash reported

TL* THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE ATTEMPTING TO DRIVE OFF FROM A PARKING SPACE, THE VEHICLE ACCELERATED FROM 0 TO APPROXIMATELY 40 MPH. AS A RESULT, THE VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF ANOTHER VEHICLE THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.

NHTSA ID
11124281
Incident
Sep 1, 2018
Mileage
171,000 mi
Engine
Filed Jul 17, 2017

THE SPARK PLUGS HAVE A TENDENCY TO BLOW OUT. AN EXPLOSION MAKES THE PLUG STRIP THE THREADS AND DO DAMAGE TO THE HEAD. THERE IS ALSO POTENTIAL FOR FIRE AS FUEL VAPOR IS THEN RELEASE DIRECTLY INTO THE ENGINE COMPARTMENT.

NHTSA ID
11006037
Incident
Jul 16, 2017
Mileage
91,000 mi
Airbags
Filed Nov 4, 2016
Crash reported

TL* THE CONTACT OWNED A 2004 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 15 MPH, A VEHICLE RAN A RED LIGHT AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS TURNED SIDEWAYS AND CRASHED INTO A POLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS PINNED INSIDE THE VEHICLE. THE FIRE DEPARTMENT PRIED THE DOOR OPEN TO RESCUE THE CONTACT. THE CONTACT WAS TRANSPORTED IN AN AMBULANCE TO THE HOSPITAL, BUT NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V802000 (AIR BAGS) IN DECEMBER OF 2015. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

NHTSA ID
10924215
Incident
Nov 29, 2015
Mileage
105,000 mi
Airbags
Filed Mar 2, 2016
Crash reported1 injury reported

WE WERE IN AN ACCIDENT ON 2-28-2016 AND WAS HIT FROM THE SIDE AND PUSHED INTO A DITCH WHILE PASSING A FORD 250 HE TURNED INTO US WHILE DRIVING 50 MPH. THE AIRBAGS DID NOT GO OFF.

NHTSA ID
10839547
Incident
Feb 28, 2016
Mileage
130,000 mi
Exterior lighting
Filed Dec 22, 2015

TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT HEADLAMPS FAILED TO RESPOND INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT PROVIDED.

NHTSA ID
10811771
Incident
Jul 5, 2015
Mileage
110,000 mi
Filed Dec 1, 2015

FOR AT LEAST 5 YEARS THE CONVERTIBLE TOP LEAKS WATER INTO THE BACK OF THE CAR WHEN THE TOP FOLDS DOWN INTO THE BACK OF THE CAR, THEN THIS WATER LEAKS ONTO THE BACK FLOOR BOARDS. AFRAID IT IS GOING TO ROT OUT THE FLOOR BOARDS. THIS NEEDS TO BE TAKEN CARE OF. I KNOW OF MANY FORD MUSTANGS THAT DO THIS.

NHTSA ID
10807717
Incident
Jan 3, 2011
Seat belts
Filed Aug 4, 2014

PASSENGER SIDE FRONT SEAT BELT RETRACTS ONLY AND WILL NOT EXTEND, SO THEREFORE IS NON-FUNCTIONAL. THIS IS NOT A CASE OF TWISTED BELT, AS WE HAVE ACCESSED THE PART AND ENSURED "FLAT" WIND. MY SON JUST BOUGHT CAR. PRIOR OWNER SAYS IT NEVER WORKED FOR SEVERAL YEARS. DRIVER'S SIDE SEAT BELT IS ALSO BARELY FUNCTIONAL. BOTH PRESENT MAJOR SAFETY HAZARDS TO OCCUPANTS. LOOKING ON-LINE THIS SEEMS TO BE A WELL KNOWN PROBLEM WITH THE MANUFACTURER'S DESIGN WHICH SHOULD BE CORRECTED. *TR

NHTSA ID
10618681
Incident
Jul 21, 2014
Mileage
162,000 mi
Electrical
Filed Sep 28, 2012

TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED HOWEVER, THE DEALER MADE REPAIRS TO THE VEHICLE. THE CONTACT WAS UNSURE OF WHAT REPAIRS WERE PERFORMED. THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE UNAVAILABLE.

NHTSA ID
10477368
Incident
Jan 1, 2007
Engine
Filed Jul 17, 2012

TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING, A LOUD NOISE WAS HEARD COMING FROM UNDER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY ADVISED THAT THE AIR COMPRESSOR CONDENSATION DRIPPED ONTO THE EXHAUST PIPE AND THE EXHAUST PIPED NEEDED TO BE RE-WELDED. THE VEHICLE WAS REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE OR THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

NHTSA ID
10465996
Incident
May 8, 2012
Mileage
75,000 mi
Driver assistance
Filed Jun 22, 2012

TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ENGAGING THE ACCELERATOR PEDAL, THE PEDAL WOULD BECOME STUCK. AS A RESULT, THERE WAS AN INCREASE IN ENGINE RPMS.THE CONTACT MENTIONED THAT SHE WOULD HAVE TO KICK AT THE PEDAL OR ENGAGE THE BRAKES IN ORDER TO RELEASE THE ACCELERATOR FROM BEING STUCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000. UPDATED 8/31/12 *CN UPDATED 09/10/12. *JB

NHTSA ID
10462718
Incident
Nov 8, 2011
Mileage
65,000 mi
Tires & wheels
Filed May 21, 2012

TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT HAS A COOPER MASTER-CRAFT SENSYS01 TIRE, SIZE 205/65R15, DOT #2402 THAT FAILED. WHILE DRIVING 70 MPH THE DRIVERS SIDE FRONT TIRE TREAD SEPARATED CAUSING DAMAGE TO THE WHEEL WELL, THE FRONT BUMPER AND LOOSENED THE ROCKER PANEL. THE VEHICLE MERGED ONTO THE EMERGENCY LANE IN ORDER FOR HIM TO INSTALL THE SPARE TIRE. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

NHTSA ID
10459078
Incident
May 19, 2012
Mileage
64,000 mi
Body & structure
Filed Jan 22, 2012

EVERY TIME IT RAINS, UNDERNEATH THE PASSENGER SEAT INTO THE BACK PASSENGER SIDE FLOORBOARD IS FLOODED WITH WATER. *TR

NHTSA ID
10444764
Incident
Jun 1, 2011
Suspension
Filed Sep 19, 2011

SEPTEMBER 18, 2011: WHILE EXITING AN INTERSTATE, I BEGAN TO GO AROUND THE CLOVERLEAF OF MY EXIT, LESS THAN 15 MPH, AND THE BACK END OF MY MUSTANG VERY QUICKLY FISHTAILED SPINNING ME ALL THE WAY AROUND. I ENDED UP FACING THE PEOPLE BEHIND ME, WHO FORTUNATELY WERE GOING AS SLOWLY AS I WAS. FORTUNATELY I WAS ABLE TO STOP JUST SHORT OF HITTING A CONCRETE BARRIER WALL. THERE WAS A VERY LIGHT RAIN, AND THE ROADS WERE WET. I HAVE ALL NEW TIRES. I'VE HAD THIS PROBLEM SINCE WE PURCHASED THE VEHICLE, AND HAVE FISH-TAILED BEFORE, BUT NEVER SPUN COMPLETELY AROUND. COMPLETELY TERRIFYING. *KB

NHTSA ID
10426002
Incident
Sep 18, 2011
Mileage
95,000 mi
Exterior lighting
Filed Aug 19, 2011

TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THE HEADLIGHTS WERE VERY DIM AND THE HIGH BEAMS HAD TO BE USED IN ORDER TO SEE AT NIGHT. THE CONTACT REPLACED THE LENS AND ADDED HIGH INTENSITY LIGHT BULBS, BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT SPOKE WITH THE MANUFACTURER AND STATED THE LIGHTS WERE NOT COVERED BY THE WARRANTY AND THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 63,125 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 09/29/2011 *LN *TR

NHTSA ID
10420145
Incident
Mar 18, 2009
Mileage
63,125 mi
Suspension
Filed Dec 17, 2010

TL*THE CONTACT OWNS A 2004 FORD MUSTANG. THE REAR AXLE HOUSING WAS CORRODED AND RUSTED WHICH THE CONTACT NOTICED AFTER A ROUTINE MAINTENANCE. THE CONTACT CALLED THE DEALER WHO STATED THERE WERE NO RECALLS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000. UPDATED 04/08/11

NHTSA ID
10371079
Incident
Apr 13, 2010
Mileage
15,000 mi
EnginePowertrain (other)
Filed Sep 30, 2010

IN 2004 MY MOM BOUGHT A NEW 2004 FORD MUSTANG WITH THE 3.9 V-6 MOTOR AND WITHIN A COUPLE OF MONTHS IT STARTED TICKING REAL LOUD WHEN YOU FIRST START IT UP. COME TO FIND OUT IT WAS A PASSENGER SIDE EXHAUST LEAK THAT JUST GOT WORSE, AND AT THE SAME TIME HER ENGINE STARTED MAKING LOUD CHIRPING AND CRAZY NOISES TO FIND OUT IT WAS THE CAM POSITIONING SENSOR THAT WENT OUT. WELL SHE PAID ABOUT $550.00 TO GET THE SENSOR FIXED BUT SHE COULDN'T AFFORD THE EXHAUST TO.SO STILL TO THIS DAY SHE DRIVES HER NICE LOOKING MUSTANG CAREFULLY AROUND TOWN THAT SOUNDS LIKE ITS READY TO DIE, AND I WOULDN'T TRUST DRIVING THAT THING 10 MILES OUT OF TOWN. IT MIGHT NOT BE AN EYE SORE BUT IT SURE IS AN EAR SORE, AND IS STRESSING YEARS OFF MY OLD BROKE MOTHERS LIFE. WE'VE ALWAYS BEEN A FORD FAMILY AND MY DAD RETIRED FROM FORD PROVING GROUNDS. BUT THAT IS THE SORRIEST FORD WE'VE EVER SEEN.OH YEAH, PLUS THE AUTOMATIC TRANSMISSION NEVER SHIFTED RIGHT FROM DAY 1, AND SHE HAS HAD TO REPLACE THE ALTERNATOR, BATTERY ,A PULLEY, THE SERPENTINE BELT ETC.AND IT HAS A LOT OF RATTLES AND ROAD NOISE,AND IT JUST BARELY MADE 60,000 MILES. *TR

NHTSA ID
10358377
Incident
Sep 6, 2004
Mileage
20,000 mi

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