Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jan 9, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 260 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2010 Ford Mustang submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Jan 9, 2020
WATER POOLING BEHIND DRIVER SEAT ON FLOORBOARD. VERY STRONG CHEMICAL SMELL IN CAR. CONDENSATION INSIDE ALL WINDOWS EVERYDAY. CAR PARKED ON DRIVEWAY NEXT TO HOUSE. INITIALLY TAKEN TO DEALER ~1 YEAR AGO FOR ODOR (NO WATER YET). COULD NOT IDENTIFY PROBLEM, NOTHING DONE. TECHNICIAN DOING INSPECTION LAST WEEK THOUGHT IT WAS MOLD CAUSING THE OVERWHELMING SMELL AND THERE MUST BE A LEAK. TOOK TO DEALER FOLLOWING MONDAY. DEALER DETERMINED A SEAM IN THE BODY NEEDED TO BE REPAIRED TO STOP THE WATER LEAK. DRIED AND CLEANED INTERIOR TO GET RID OF SMELL. UNKNOWN HOW LONG DEODORIZING WILL LAST THOUGH. CONCERNED ABOUT CONTACT WITH MOLD.
NHTSA ID
11298214
Incident
Jan 6, 2020
Mileage
24,000 mi
Body & structure
Filed Nov 16, 2018
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE THE VEHICLE WAS STATIONARY, WATER LEAKED INTO THE VEHICLE FROM THE PASSENGER SIDE AND TRAVELED TO THE BACK SEAT AREA. THE CONTACT STATED THAT ALL OF THE WINDOWS WERE ROLLED UP WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE WATER MAY HAVE ENTERED INTO THE CABIN FROM THE SEAM WHERE THE HOOD MET THE FRONT WINDSHIELD. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
NHTSA ID
11151939
Incident
Aug 16, 2018
Mileage
45,000 mi
Body & structure
Filed Feb 6, 2018
2010 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO CONCERNS WITH PAINT BUBBLING ON HOOD OF VEHICLE. *LD *JS
NHTSA ID
10971374
Incident
May 1, 2015
AirbagsBody & structure
Filed Aug 5, 2016
Crash reported1 injury reported
ON MAY 25TH, 2016 I WAS DRIVING MY 2010 FORD MUSTANG DOWN VINEVILLE AVENUE WHEN A CAR STOPPED IN FRONT OF ME AND MY CAR CAME CRASHING IN TO THEIRS, MY FRONT END OF MY VEHICLE WENT UNDER THE TAIL OF THEIR CAR, UPON IMPACT MY AIRBAGS DID NOT DEPLOY. ON THAT DAY I WAS GETTING ANOTHER CHANCE AT LIFE ,THANKFULLY I HAD MY SEAT BELT ON ,BECAUSE I COULD HAVE BEEN EASILY ANOTHER ADDITION ON THE LIST OF FATALITIES. I CONTACTED FORD ABOUT MY AIR BAGS NOT DEPLOYING AND THEY HAD ME TO TAKE MY VEHICLE TO RIVERSIDE FORD IN MACON GA FOR TESTING ON JULY 8TH. AFTER PERFORMING TWO TEST FORD STILL COULDN'T FIGURE OUT WHY MY AIR BAGS DIDN'T DEPLOY . FORD FINALLY DID ONE MORE TEST AND THEY CONCLUDED THAT THE AIR BAG SENSORS WENT UNDER THE VEHICLE AND MISSED ALL OF THE IMPACT OF THE ACCIDENT.BECAUSE OF HOW THE VEHICLE WAS MADE. I WAS BEYOND BLESSED TO HAVE NOT BEEN SEVERELY INJURED BUT WHAT IF THE NEXT PERSON ISN'T AS LUCKY AS I AM . I AM WRITING THIS VEHICLE COMPLAINT NOT ONLY FOR MY SELF BUT TO HOPEFULLY SAVE THE LIFE OF SOMEONE ELSE . THE MOTHER COMING HOME FORM WORK , THE YOUNG ADULT HEADED TO GRADUATION, HE OR SHE WHO HAVE BEEN DEPLOYED AND ON THE WAY HOME TO SEE HIS OR HER FAMILY ANY AND EVERYONE COULD BE AFFECTED BY THIS. I HOPE NO I AM BEGGING THAT YOU LOOK INTO THIS MATTER. THERE ARE OVER 400,MILLION DRIVERS LETS KEEP THEM SAFE . THANK YOU FOR YOUR TIME I WILL BE SENDING ALL OF MY DOCUMENTS(POLICE REPORT , PICTURES AND FORDS REPORT) VIA MAIL. *TR UPDATED 08/17/16*LJ UPDATED 09/18/2017*JS
NHTSA ID
10893335
Incident
May 25, 2016
Mileage
63,000 mi
Body & structure
Filed Jul 21, 2016
PAINT ON HOOD IS RUSTING AND PAINT PEALING
NHTSA ID
10887408
Incident
Jul 1, 2016
Mileage
66,680 mi
Body & structure
Filed Apr 30, 2016
MY MUSTANG IS ONLY 6 YEARS OLD, MINT CONDITION, ONLY 21,800 MILES ON IT CURRENTLY. PAINT IS BUBBLING ON THE HOOD, ABOUT TO START PEELING OFF. AFTER RESEARCHING THIS TODAY, I'VE LEARNED THAT THIS IS APPARENTLY A PROBLEM ON MULTIPLE FORD MODELS, INCLUDING AND BEYOND THE MUSTANG, AND SPANNING MANY MODEL YEARS. I UNDERSTAND THAT FORD IS AWARE OF THIS PROBLEM AND HAS ISSUED AT LEAST ONE TSB ON IT, IF NOT MORE, YET CONTINUES TO KNOWINGLY SELL THESE VEHICLES WITH DEFECTIVE PAINT JOBS ON THEM, CAUSING THEIR CUSTOMERS FINANCIAL LOSS IN HAVING TO REPAINT THE VEHICLE IN AS FEW AS 3 YEARS AFTER PURCHASING. DUE TO THE CORROSIVE NATURE, THIS IS AN EXTRAORDINARILY INTRICATE PROCESS TO REPAINT THESE AND REQUIRES SPECIAL PROCESSES AND FORD IS REFUSING TO FIX THESE VEHICLES EVEN THOUGH THEY CREATED THE PROBLEM. IT SOUNDS LIKE THERE IS ONE LAWSUIT IN PROGRESS BUT IT ONLY GOES UP TO 2007 MODELS I THINK, BUT APPARENTLY THERE ARE MANY VEHICLES BEYOND THAT YEAR THAT HAVE THE SAME PROBLEM. I READ "FORD USED ALUMINUM HOODS BUT FAILED TO PROPERLY INSULATE THEM FROM PRIOR MODEL YEAR IRON-BASED CONNECTING AND SUPPORTING PARTS, DESPITE KNOWING THAT WOULD GIVE RISE TO GALVANIC COUPLING AND CORROSION" FOR A MORE TECHNICAL ANSWER. ALSO I FOUND "WHAT IS INTERESTING TO NOTE ABOUT THIS ISSUE IS THAT FORD ACTUALLY WROTE A TECHNICAL SERVICE BULLETIN (TSB) AND SENT IT OUT TO ALL OF ITS DEALERS IN 2004 OUTLINING THE ISSUES WITH THE HOODS AND HOW TO REPAIR THEM PROPERLY, EVEN THOUGH THEY DENY ALL WRONG DOING OR THAT AN ISSUE EVEN EXISTS - BUT IT IS PRETTY HARD TO IGNORE THAT AN ISSUE EXISTS WHEN A SIMPLE GOOGLE SEARCH OF 'MUSTANG HOOD PROBLEMS' OR "FORD PAINT PROBLEMS" WILL BRING UP FORUM AFTER FORUM OF MUSTANG OWNERS COMPLAINING ABOUT THIS ISSUE". I ALSO READ A POST THAT ANOTHER TSB WENT OUT AFTER THE FIRST ONE THAT INCLUDES ALL MODELS UP TO 2016! PLEASE HELP US!
NHTSA ID
10862328
Incident
Mar 1, 2014
Mileage
14,100 mi
Body & structure
Filed Mar 31, 2016
I JUST BOUGHT MY 2010 MUSTANG, A CAR I'VE WANTED FOR WELL OVER A DECADE AND NOTICED THE BUBBLING ON THE HOOD. I FIGURED THIS WOULD BE SOMETHING I COULD JUST TAKE TO A BODY SHOP AND HAVE FIXED FOR A FEW HUNDRED DOLLARS, BUT AFTER READING UP ON THIS ISSUE, IT IS NOT FROM RUST, IT IS FROM THE ALUMINUM HOOD BEING CONTAMINATED BEFORE FORD PAINTED IT, AND IF I REPAINT THE ISSUE WILL JUST COME BACK. I NEED TO KNOW WHAT TO DO ABOUT THIS, BECAUSE I WANT MY HOOD FIXED SO I CAN BE PROUD OF MY NEW PURCHASE WITHOUT IT LOOKING LIKE A RUST BUCKET!
NHTSA ID
10852706
Incident
Mar 21, 2016
Mileage
69,000 mi
Body & structure
Filed Oct 19, 2015
MY HOOD (AND I HAVE NOTICED VERY MANY HOODS) THE PAINT IS BUBBLING UP AND PEELING AT FIRST I THOUGHT IT WAS DONE BY THE MECHANICS. I PUNCHED IT UP ON THE COMPUTER AND SAW MANY COMPLAINTS ABOUT IT. I WAS WAITING FOR SOME KIND OF RECALL. MY CAR IS NOW 5 YRS OLD BUT I HAVE GONE OVER 100,000 MI. FORD IS BLOWING THIS OFF. THEY MUST BE AWARE OF THIS PROBLEM.
NHTSA ID
10783277
Incident
Jun 15, 2012
Mileage
45,000 mi
Body & structure
Filed Oct 17, 2015
THE HOOD ON MY2020 MUSTANG BEGAN BUBBLING. MY DEALERSHIPRREPAINTED IT UNDER WARRANTY BUT 2 YEARS LATER IT BEGAN AGAIN. DEALERSHIP SAID IT WOULD AND THE ONLY SOLUTION IS TO BUY A STEEL, NOT ALUMINUM, HOOD......UPDATED 12/15/15 *BF
NHTSA ID
10783110
Incident
Oct 7, 2014
Mileage
35,700 mi
Body & structure
Filed Apr 29, 2015
I WAS LEAVING A PARKING LOT AND MAKING A RIGHT TURN ONTO A STREET. THE DRIVER'S DOOR FLEW OPEN. I WAS ABLE TO STOP AND CLOSE THE DOOR BEFORE THERE WAS ANY TYPE OF CRASH AND NO INJURY. DURING LATE 2012 I HAD NOTICED A PROBLEM WITH THE DRIVER'S DOOR NOT LATCHING WHEN I CLOSED IT. WHEN INSIDE THE CAR I MADE A POINT OF CLOSING THE DOOR FIRMLY. WHEN PARKING THE CAR I DEVELOPED THE HABIT OF HITTING THE DOOR LATCH TO BE CERTAIN IT WAS CLOSED SECURELY. THERE WAS ONE OTHER TIME AFTER THE FIRST INSTANCE THE DOOR OPENED UNEXPECTEDLY WHEN DRIVING BUT I WAS ABLE TO CLOSE THE DOOR, AGAIN WITHOUT INCIDENT OR INJURY. I BOUGHT A NEW DOOR HANDLE THROUGH THE FORD DEALERSHIP FROM WHICH I'D PURCHASED THE CAR AND HAD IT INSTALLED IN SEPT 2014. I WAS TOLD THAT IT WAS THE HANDLE THAT WASN'T WORKING AND NOT A BIGGER PROBLEM IN THE DOOR. I ORDERED THE CAR ABOUT 5-27-09 AND TOOK DELIVERY 8-11-09. *TR
NHTSA ID
10713677
Incident
Mar 14, 2013
Mileage
31,500 mi
Body & structure
Filed Nov 27, 2014
MY MUSTANG IS BLISTERING ON THE PASSENGER SIDE HOOD IN THE FRONT AT THE "LIP" IT IS BLISTERING NOW HOWEVER I HAVE FOUND THROUGH THE INTERNET, FORD KNOWS OF THE PROBLEM AND HAS IGNORED FIXING IT. I WAS TURNED DOWN FOR REPAIR SITTING "OUT OF WARRANTY" I CONTEND IT IS NOT A WARRANTY ISSUE RATHER THAN A FRAUD. FORD HAS ISSUED A TSB ON THE ISSUE BUT FAILS TO COVER COST TO FIX IT. AT 70MPH THE PAINT COULD FLY OFF AND HINDER MY VIEW. *TR
NHTSA ID
10661144
Incident
Nov 7, 2014
Mileage
53,571 mi
Body & structure
Filed Nov 9, 2014
I NOTICED MY MUSTANG BEGINNING TO RUST ON MY HOOD. THE BEGINNING OF RUST STARTS WITH "BUBBLES" THAT IS WHEN I FIRST NOTICED IT. *TR
NHTSA ID
10653702
Incident
Nov 3, 2014
Mileage
50,127 mi
Body & structure
Filed Jun 24, 2014
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE DASHBOARD WAS LEAKING WATER ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 70,000.
NHTSA ID
10605771
Incident
Feb 5, 2013
Mileage
58,000 mi
Body & structure
Filed Jun 10, 2014
HOOD PAINT IS BUBBLING, CORRODING, AND CHIPPING OFF. *TR
NHTSA ID
10597396
Incident
Aug 1, 2013
Mileage
78,000 mi
Body & structure
Filed Sep 9, 2013
HOOD PAINT BUBBLING AND CORROSION. *TR
NHTSA ID
10542738
Incident
Sep 9, 2013
Mileage
66,000 mi
Body & structure
Filed Jul 26, 2011
2010 FORD MUSTANG CONVERTIBLE. CONSUMER STATES REAR VINYL COVER IS POPPING OUT OF POSITION AS IF IT WERE BEING PUSHED OUT FROM BEHIND. *TGW THE CONSUMER BELIEVED IN TIME, THE BUMPER COVERING WILL COME OUT TO THE POINT, WHERE IT MAY CAUSE AN ACCIDENT, IF IT FALLS ONTO THE ROAD. *JB
NHTSA ID
10415860
Incident
Jul 1, 2011
Body & structure
Filed Oct 21, 2010
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN HE NOTICED THAT THE HOOD SCOOP WOULD NOT REMAIN PROPERLY SECURED TO THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR ADDITIONAL REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
NHTSA ID
10361592
Incident
Jun 7, 2010
Mileage
1,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own