Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jul 2, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 260 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2010 Ford Mustang submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Jul 2, 2020
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT AFTER STOPPING AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED ACTIVATED THE PARKING BRAKE UP AND SHUT THE VEHICLE OFF. THE CONTACT STATED THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED HE HAD THE VEHICLE TOWED BACK TO HIS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000.
NHTSA ID
11337256
Incident
Jun 26, 2020
Mileage
176,000 mi
Driver assistance
Filed Jan 23, 2019
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THE DEALER (VELDE FORD, 488 US-1, VERO BEACH, FL 32962) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 65,000.
NHTSA ID
11171718
Incident
Nov 13, 2018
Mileage
65,000 mi
AirbagsDriver assistance
Filed Aug 14, 2017
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2010 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 15 MPH, A THUD SOUND WAS HEARD FROM THE FRONT END AND THE VEHICLE ACCELERATED OUT OF CONTROL. THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED TO AN IMPOUND. THE DEALER WAS NOT CONTACTED. A WEEK AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO INVESTIGATE. THE CONTACT STATED THAT THE INVESTIGATION WAS NOT COMPLETED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11015226
Incident
May 14, 2015
Mileage
65,000 mi
Driver assistance
Filed Oct 4, 2016
THE WEEK AFTER GETTING MY AIRBAG REPLACED AT THE FORD DEALERSHIP ON MY 2011 MUSTANG IT BEGAN HAVING A PROBLEM. WHILE DRIVING, WITHOUT WARNING, THE VEHICLE'S WRENCH WARNING LIGHT COMES ON AND THE VEHICLE GOES INTO IDLE MODE. THE CAR WILL NOT ACCELERATE AND YOU HAVE TO PULL OVER, TURN THE ENGINE OFF, AND THEN RESTART THE CAR. THIS HAS HAPPENED GOING THOUGH INTERSECTIONS, RIDING ON HIGHWAYS AND ALL OTHER PLACES. I RIDE IN THE SLOW LANES ON HIGHWAYS JUST INCASE IT SHUTS DOWN. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED.
NHTSA ID
10913587
Incident
Sep 10, 2016
Mileage
60,000 mi
BrakesDriver assistance
Filed Jan 11, 2016
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE AUTOMATIC TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED THREE TIMES IN ORDER FOR THE VEHICLE TO COME TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
NHTSA ID
10819526
Incident
Jan 8, 2016
Mileage
13,000 mi
AirbagsDriver assistanceElectrical
Filed May 21, 2015
1 injury reported
I WAS DRIVING ON FREEWAY I10 , EXIT RAMP 4TH STREET SANTA MONICA , AND THE DRIVER AIRBAG DEPLOYED AND BELT STOCKED. EXPLOSION WITH NO IMPACT.NO COLLISION. WAS DRIVING AT 20 MILES A HOUR OR MAYBE LESS . WAS VERY SCARY AND GET LEFT ARMS AND HAND INJURED . MY INSURANCE REVIEW AND PAY FOR REPLACEMENT OF AIRBAG . BUT SINCE THEN , I HAD NO CAR FOR 3 WEEKS , CANNOT GO TO WORK AFTER INJURIES , UNDER DISABILITY LOSS OF WAGE . CAR NOW HAS A CONSTANT RED LIGHT ENGINE , ELECTRONICS SYSTEM SEEMS MESSED UP WITH 100 DEFECTS SIGNALS . FORD DEALER SANTA MONICA HAD SAME WEEK , SAME INCIDENT WITH A MUSTANG 2010 , AIRBAG EXPLODED WITH NO COLLISION. *TR
NHTSA ID
10717806
Incident
Apr 25, 2015
Mileage
66,000 mi
Driver assistance
Filed Feb 4, 2015
THERE ARE TIMES WHERE I AM ABLE TO APPLY COMPLETE PRESSURE TO MY MUSTANG'S ACCELERATION PEDAL AND UPON REMOVING MY FOOT FROM THE PEDAL, THE VEHICLE CONTINUES TO ACCELERATE. ON FEBRUARY 4TH, 2015, MY CAR CONTINUED ACCELERATION ON WHAT WAS LUCKILY AN OPEN HIGHWAY. I ATTEMPTED TO APPLY MY BRAKES AND THEY SEEMED TO SLOW THE VEHICLE DOWN SOMEWHAT. UPON RELEASING THE BRAKE PEDAL, THE VEHICLE BEGAN ACCELERATING AGAIN. I HAD TO REPEATEDLY JAM MY FOOT INTO THE GAS PEDAL TO BREAK IT FREE. I WAS ABLE TO REPLICATE THIS SAME ISSUE DIRECTLY AFTERWARDS. NEXT, I PARKED MY VEHICLE AND TURNED IT OFF. I CHECKED TO SEE IF THERE WAS ANYTHING THE PEDAL COULD BE GETTING STUCK ON. I HAVE FLOOR MATS, BUT, THERE IS NO WAY IT IS SEEMINGLY POSSIBLE FOR THE PEDAL TO GET STUCK UNDERNEATH THE MAT. I TRIED MY BEST TO FIND SOME WAY THE GET THE PEDAL STUCK UNDERNEATH THE FLOOR MAT. THE PEDAL WOULD JUST POP RIGHT BACK UP. WHAT REALLY SCARED ME, WAS AFTER RELEASING THE GAS PEDAL (WITH THE CAR OFF) AND VISUALLY SEEING THE PEDAL UNTOUCHED BY ANY TYPE OF OBSTRUCTION, I TURNED THE CAR BACK ON AND THE VEHICLE'S ENGINE BEGAN REVVING AS IF I WAS HOLDING THE GAS PEDAL DOWN, BUT OF COURSE THE CAR WAS IN PARK. I HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE SINCE THEN TODAY. THIS IS AN ISSUE THAT HAS OCCURRED MORE THAN ONCE ON MULTIPLE DAYS OF DRIVING. *TR
NHTSA ID
10681283
Incident
Feb 4, 2015
Mileage
58,301 mi
Driver assistance
Filed Oct 28, 2014
THIS INCIDENT HAPPENED SEVERAL TIMES. WHILE DRIVING IN THE CITY THE RPMS WOULD GO DOWN WHILE ACCELERATING LOSING POWER AND HARDLY MOVING THE CAR. AT ONE POINT I ALMOST GET REAR ENDED BECAUSE AS I WAS ACCELERATING FROM A GREEN LIGHT THE CAR TOTALLY STALLED AND WOULD ACCELERATE VERY SLOWLY. I DECIDED TO TAKE IT TO A FORD DEALER AND HAVE THEIR TECHNICIANS CHECK IT,SINCE I READ MANY COMPLAINTS ABOUT SEVERAL FORDS FROM 2005 TO 2012 INCLUDING THE MUSTANG.THE SERVICE MANAGER TOLD ME THAT THERE WAS NO WARRANTY OR KNOWN RECALL ON THIS ISSUE, WHEN IN FACT I READ DOZENS OF COMPLAINTS ABOUT IT, IN SEVERAL WEBSITES. MY LIFE WAS IN DANGER SEVERAL TIMES ALL BECAUSE OF A FAULTY PART THAT FORD INSTALLED IN MY CARS AND FOR YEARS COMPLAINTS KEEP COMING AND NO ONE IS DOING ANYTHING ABOUT IT. I AM WRITING TO YOU GUYS BECAUSE YOUR LINK WAS IN ONE OF THIS WEBSITES INCLUDING GOOGLE.COM. I ALSO MENTIONED TO THE SERVICE MANAGER AT THE FORD DEALER THE CONSUMER SATISFACTION PROGRAM 13NO3 WHERE U GUYS MENTION THE FORD ESCAPE BUT ALSO TALK ABOUT COMPLAINTS ON THE MUSTANG AND SEVERAL OTHER FORD VEHICLES,AND HE SAID THAT MY MUSTANG WAS NOT ONE OF THEM.AGAIN I CANNOT STRESS ENOUGH ALL THE COMPLAINTS MENTIONED BY DIFFERENT SOURCES ABOUT THE SAME ISSUE IN THE THROTTLE BODY ON THE 2010 MUSTANG. I PAID FORD FOR THE REPAIR I HAD TO,FOR MY OWN SAFETY AND MY DAUGHTER THAT RIDES WITH ME IN THAT CAR EVERYDAY AND TOLD THE DEALER THIS WAS NOT GONNA STAY LIKE THIS. NOT ONLY WAS MY SAFETY AND MY DAUGHTER'S IN JEOPARDY BUT TO PAY OVER $700 FOR A DEFECTIVE PART THAT PUT MY LIFE AND MY DAUGHTER'S IN DANGER IS BEYOND RIDICULOUS.WHEN IN FACT IT SHOULD HAVE BEEN REPLACED BY FORD AT NO CHARGE AT ALL. PLEASE TELL ME WHAT TO DO? AND THANK YOU FOR YOUR TIME. *TR
NHTSA ID
10650765
Incident
Oct 15, 2014
Mileage
83,635 mi
BrakesDriver assistance
Filed Aug 22, 2014
I WAS ON INTERSTATE 59 NORTH. I PRESSED THE BRAKES, THEY WERE LOCKED UP. CAR BEGAN TO ACCELERATE ON ITS OWN. NEITHER WOULD FUNCTION. BEFORE ATTEMPTING TO ENGAGE THE EMERGENCY BRAKE, I PUT THE CAR INTO NEUTRAL, ATTEMPTING TO SLOW IT AND DISTANCE MYSELF FROM ANY TRAFFIC THAT WAS NEARBY. ONCE I PUT IT IN NEUTRAL, IT BEGAN TO SLOW, ACCELERATOR AND BRAKES UNLOCKED, ALLOWING ME TO COME TO A STOP ON THE SIDE OF THE ROAD. CALLED FORD, THEY'VE TOWED IT TO A LOCAL DEALERSHIP. I'VE READ SOOOOO MANY REPORTS ONLINE, BUT FORD IS GIVING EXCUSES AND BLAMING IT ON CUSTOMERS. THIS IS DEADLY AND SOMEONE IS GOING TO DIE AS A RESULT OF IT! PLEASE HELP!!!!!!!! *TR
NHTSA ID
10627409
Incident
Aug 22, 2014
Mileage
43,086 mi
BrakesDriver assistanceOther / unspecified+1 more
Filed May 15, 2013
MY ENTIRE REAR DIFFERENTIAL HAD TO BE REBUILD. MY ABS MODULE HAD TO BE REPLACED AS SOON AS THE CAR WENT OUT OF WARRANTY. AT LEAST ONE WHEEL BEARING HAD TO BE REPLACED. POOR TIRE WEAR WAS A RESULT OF THE REAR DIFFERENTIAL FAILING AND POOR QUALITY TIRES. ALL FOUR TIRES WERE REPLACED AT 35,000 MILES. *TR
NHTSA ID
10512106
Incident
Feb 1, 2011
Mileage
15,000 mi
Driver assistance
Filed Sep 30, 2011
TL* THE CONTACT OWNS A 2010 FORD MUSTANG CONV. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,650 AND THE CURRENT MILEAGE WAS 50,676.
NHTSA ID
10428042
Incident
Sep 29, 2011
Mileage
50,650 mi
Driver assistance
Filed Dec 20, 2010
Crash reported1 injury reported
WAS PULLING INTO PARKING SPOT AT CHURCH AND THE CAR SURGED FORWARD AND HIT A CONCRETE WALL. FOOT WAS ON THE BRAKE PEDAL COMING TO A STOP; WAS GOING SLOWLY WHEN THE CAR SUDDENLY LUNGED FORWARD. THE BUMPER AND HOOD WERE DAMAGED AND WILL NEED TO BE REPLACED. TOOK TO FORD DEALERSHIP TO RUN DIAGNOSTIC, BUT THEY SAID ALL CODES WERE "WITHIN SPECS". THIS WAS THE FIRST EXPERIENCE WITH SURGE. NECK A LITTLE STIFF AND SON HURT ELBOW (BUT IS OK). NOW WILL HAVE CAR BODY REPAIRED AND HOPE THIS DOESN'T HAPPEN AGAIN. SCARY. *TR
NHTSA ID
10371876
Incident
Dec 19, 2010
Mileage
28,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own