2012 Ford Mustang Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Ford Mustang, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags15828.5%
- Powertrain (other)15728.3%
- Driver assistance468.3%
- Engine335.9%
- Body & structure234.1%
- Transmission234.1%
- Fuel system224.0%
- Electrical213.8%
- Steering162.9%
- Suspension162.9%
- Brakes112.0%
- Other / unspecified91.6%
- Visibility50.9%
- Interior & seats50.9%
- Exterior lighting50.9%
- Tires & wheels20.4%
- Seat belts20.4%
- Heating & air conditioning10.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I am the owner of a 2012 Ford Mustang GT currently located in Kuwait. My vehicle has an open Takata airbag safety recall, which is a life-threatening defect. I contacted the authorized Ford dealer in Kuwait and Ford Middle East, but both refused to perform the recall repair, stating that the vehicle is a “gray market import” and not eligible. They also attempted to condition the repair on paid service, which is unrelated to safety recalls. Additionally, the authorized dealer informed me that my vehicle has a total of four open recalls, not just the Takata airbag recall. Despite this, they still refused to perform any of the recall repairs due to the vehicle being a “gray market import.” This refusal leaves me driving an unsafe vehicle with no official repair solution. Safety recalls should not be denied based on geographic location, as they are a manufacturer responsibility tied to the vehicle. I am requesting investigation into this issue.
I bought the car on Dec 20th 2024. The dealership informed me of the recall and turned off the passenger side airbag. I returned to the dealership as scheduled about 2 weeks later. When I went to pick up my car after work the service center said they couldn't fix the problem because the airbag didn't exist and sent me on my way. I tried calling the sales person but had to leave a message. There has been no other communication.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Transmission seems to lose power while driving, the car will barely pull itself but the rpms increase if I accelerate. This has happened several times while driving and occasionally there are dash lights lighting and speedometer/gas gauge doesn’t work but that doesn’t happen every time. When it happens I pull over and shut it down and restart and it runs correctly until it happens again! I do a lot of highway driving and the car just “falling flat” on a multi-lane highway at 70+ mph is definitely a safety issue! I have taken it to my local fastlane shop and the car was driven but didn’t malfunction at that time. He advised me to try to drive it there if it happened again, but I have never been close to the shop at the times it happens or they are closed. There is no advance warning, it happens at various speeds and even on takeoff after stopping for traffic lights. I once was pulling into traffic when it happened and didn’t have enough power to get to my lane before it fell flat! Fortunately I could back up before getting hit by oncoming traffic.
The contact owns a 2012 Ford Mustang. The contact stated while driving at undisclosed speeds, the vehicle started stalling. The contact pulled over to the side of the road; however, the vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with transmission range sensor failure. The vehicle was not repaired. The contact discovered NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Speedometer went to zero while driving and seemed to be in neutral. Could not accelerate. Also low fuel warning light came on when I had a full tank. After car was shut off and restarted speedometer seemed fine for about 1 mile, then self accelerated. Now continues to read zero and can not accelerate unless I restart engine.
Recently started having erratic shifting issues. Will downshift randomly out of nowhere while driving. Sometimes will just be stuck in 1st gear and won’t go anywhere until I pull over and shut off/start up again. Dangerous because I never know when it will do it. Might seem like everything is fine and then all of a sudden, it downshifts and loses power. Rpm’s rise but car has no power. Have to figure out how to get out of the way. As stated in ford’s “ Customer Satisfaction Program 16N02,” my 2012 has all the symptoms and I have DTC code P0731 but dealer refused to service my vehicle because it doesn’t show up with my VIN, even though it’s a 2012 and I clearly need my Molded Leadframe replaced.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
car stopped accelerating twice on my mustang 7/23/21.first time on the way to work in traffic and then again when I was going to lunch around 11:30.
AIR BAG RECALL AND IAM HAVING A CODE FOR ELECTRONIC THROTTLE BODY CONTROL ISSUES THAT SHOULD BE A RECALL FROM WHAT I HEARD BUT MY LOCAL FORD DEALER SAID IT WASNT.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE PAINT ON THE HOOD STARTING AT THE SEAM ON THE UNDERSIDE STARTED BUBBLING LIKE IT WAS RUSTING UNDERNEATH AND HAS SPREAD UP & AROUND ON THE TOP OF THE HOOD. THE PAINT IS NOW STARTING TO CRACK AND FALL OFF. I HAVE TAKEN IT TO FORD DEALERSHIP COLLISION CENTER AND TO AN INDEPENDENT COLLISION CENTER AND BOTH ADVISED THE HOOD NEEDS TO BE REPLACED AND PAINTED. BOTH ADVISED THIS IS A KNOWN ISSUE AND APPEARS TO BE SOME TYPE OF CONTAMINATION THAT OCCURS WHEN THE SEAM IS SEALED. THE QUOTES FOR THIS REPAIR ARE FOR $3400 & $3300. WHILE A 2012, OUR MUSTANG HAS BEEN KEPT UNDER A COVER AND ONLY HAS 24,000 MILES ON IT.
I WAS RECENTLY INVOLVED IN A FRONT END COLLISION AND THE AIRBAGS DID NOT DEPLOY.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40-60 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD DECELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000... UPDATED 05/09/12 *BF CONSUMER STATED WHILE TRYING TO PASS A VEHICLE THE ENGINE BOGGED DOWN AND LOST POWER. CONSUMER WAS TOLD ENGINE WOULD DIE OUT AROUND 5800 RPM OR LESS. CONSUMERS RPM WAS AT 7000 RPM. UPDATED 6/7/12 *SD
MY MANUAL TRANS MUSTANG HAVE SHIFTING PROBLEMS JUST LIKE OTHER 2011 AND 2012 OWNERS. SOMETIMES IT HAS HUGE NOISE GOING INTO 2ND GEAR AND SOMETIMES IT SIMPLY REFUSES MY SHIFTING. PLEASE HAVE IT RECALLED AFTER INVESTIGATION, I AM SO FRUSTRATED. THANKS! *JS
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
WHILE DRIVING THE CAR SHIFTS DOWN INTO FIRST GEAR ON ITS OWN WHILE THE DASH GOES BLANK AND THE SPEEDOMETER STOPS WORKING. IT WILL ALSO SHOW A WRENCH LIGHT AT TIMES.
DEFECTIVE CANISTER PURGE VALVE
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Speedometer went to zero while driving and seemed to be in neutral. Could not accelerate. Also low fuel warning light came on when I had a full tank. After car was shut off and restarted speedometer seemed fine for about 1 mile, then self accelerated. Now continues to read zero and can not accelerate unless I restart engine.
Transmission seems to lose power while driving, the car will barely pull itself but the rpms increase if I accelerate. This has happened several times while driving and occasionally there are dash lights lighting and speedometer/gas gauge doesn’t work but that doesn’t happen every time. When it happens I pull over and shut it down and restart and it runs correctly until it happens again! I do a lot of highway driving and the car just “falling flat” on a multi-lane highway at 70+ mph is definitely a safety issue! I have taken it to my local fastlane shop and the car was driven but didn’t malfunction at that time. He advised me to try to drive it there if it happened again, but I have never been close to the shop at the times it happens or they are closed. There is no advance warning, it happens at various speeds and even on takeoff after stopping for traffic lights. I once was pulling into traffic when it happened and didn’t have enough power to get to my lane before it fell flat! Fortunately I could back up before getting hit by oncoming traffic.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
COMPLETE EPAS FAILURE
ELECTRIC POWER STEERING RACK FAILED SUDDENLY WHILE IN MOTION WITH NO NOTICE
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The rear end creaks and the 2nd gear grinds and pops out in the manual transmission
FYI I CAN NOT INCLUDE THE TOP/ROOF DUE TO IT WONT ALLOW ME TO INPUT THE CHECK MARK) I BAUGHT THIS MUSTANG IN JUNE 2012,USED FROM FORD HERE IN SIOUX FALLS SD, SINCE THAT TIME I HAVE ASKED ABOUT THE TOP ABOUT THE CLUNKING AND IF THEY WOULD NOTIFY ME IF ANY RECALLS. THEY ONLY SENT ONE FOR THE PASSENGER AIR BAG , UNTIL THIS WEEK WHEN I RECEIVED A SECOND NOTICE FOR THE TAKATA AIR BAGS FROM THE DAY I TOOK HER OFF THE LOT. I WANTED TO KNOW WHY MY FRONT END SUSPENSION IS MAKING A CLUNKING SOUND IN FRONT AND IT'S BEEN THERE SINCE THE FIRST DAY, I EVEN HAD HER LOOKED AT TO MAKE SURE SHE WASN'T DAMAGED, WITHIN MINUTES THEY CAME BACK AND SAID SHE'S FINE NO PROBLEMS AND WHY MY TRANSMISSION DOES NOT WANT TO SHIFT TO HIGHER GEARS FROM 1ST THRU OVERDRIVE, SHE BOGS DOWN LIKE THERE ISNT ANY FUEL GETTING TO HER ENGINE AND SHE DOESN'T SHIFT THROUGH THE GEARS PROPERLY, IF I HAD RECIEVED THE RECALLS IT WOULD OF BEEN IN IMMEDIATELY. MY TOP LEAKS WATER WHEN WASHED SO IT CAN CAUSE DAMAGE ON THE INSIDE ESPECIALLY THE DOOR ELECTRICAL SYSTEMS, YET FORD REFUSED TO HAVE THE TOP REDONE SINCE THEY FEEL IT'S JUST NORMAL WEAR YET ITS HAPPENED SINCE THE FIRST TIME I HAD TO WASH HER. I'M STARTING TO THINK THINK FORD HAS TAKEN ADVANTAGE OF ME IN THIS CASE AS I STILL CAN NOT GET ANY UPDATED INFORMATION ON MY CAR AND IF I CAN EITHER GET THE WORK DONE OR THE VEHICLE REPLACED, MIND YOU I STILL OWE ON HER AND TO BE HONEST I DO NOT WANT A TRADE IN , I'D RATHER FORD FIX THESE ISSUES AND WRITE OFF THE REMAINING DEBT DUE TO NEGLIGENCE FOR NOT ADVISING ME OF THESE RECALLS IN A TIMELY MANNER AND FOR BIT FIXING THE ISSUES WHEN THE RECALLS CAME OUT . IT'S QUITE FRUSTRATING TO KNOW I'VE PAID OVER 20000 FOR A CAR THAT THEY ARE WILLFULLY NEGLECTING TO FIX AND YET I'M TO BE LIABLE FOR THE DEBT NO MATTER THE POSSIBLITY THAT THEY ARE NEGLIGENT AND DISMISSIVE OF MY CLAIMS.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I WENT TO GET A DIAGNOSTIC IN MY CAR AT THE FORD DEALERSHIP AND THEY TOLD ME THEY HAD A RECALL ON THE AIR BAG I PAID FOR THE DIAGNOSTIC AND THEY DID THE RECALL ON MY CAR THEN TIME PASSED AND MY AIR BAG LIGHT CAME ON AND HASN'T GONE AWAY EVER SINCE ALSO I HAD MY ELECTRICAL POWER RACK AND STEERING CHANGED MONTHS LATER FROM THE PREVIOUS VISIT! AND MY STABILITY CONTROL LIGHTS ARE ON I LITERALLY HAVE THE AIR BAG ,STABILITY CONTROL ,AND ENGINE LIGHT ON ! I DON'T GET IT I DO OIL CHANGE ON TIME I CHANGE MY BRAKES I KEEP MY CAR WELL MAINTAINED AND KEEPS GETTING WORSER ! I ALMOST HAD A ACCIDENT LOST CONTROL OF THE CAR AND SPUN OUT ON THE HIGHWAY THANK GOD I DID NOT CRASH OR CAUSED DAMAGES TO THE CAR IT WAS A VERY SCARY EXPERIENCE I HAVE EVER HAD I COULD OF DIED OR BEEN HURT !
I BOUGHT THIS 2012 MUSTANG FROM CARMAX IN OCTOBER OF 2017 I HAVE REPORTED CARMAX TO SEVERAL DIFFERENT CONSUMER PROTECTION AGENCIES DO TO THE FACT THEY HAVE COMMITTED FRAUD AND DECEPTION INSPIRE I GOT IN TOUCH WITH CARMAX EXPLAINED THAT THIS VEHICLE HAS COSMETIC AND MECHANICAL PROBLEMS AND ISSUES THIS FINANCE COMPANY IS IN WITH CARMAX I EXPLAIN TO CARMAX NOTHING THEY DON'T CARE I GOT SOLD A VEHICLE THAT HAS A THIRTY WARRANTY FROM CAR MAX TO FIX IT AND CORRECT WHAT'S ON DOCUMENTATION NOTHING WAS DONE AND I REPORTED TO THEY DIDN'T CARE BECAUSE CARMAX SOLD ME A CAR THAT HAS OVER 10,000 DOLLARS WORTH OF ISSUES AND PROBLEMS WHICH I GOT TOLD BY SEVERAL PEOPLE THAT WORKED FOR CARMAX THAT THESE CARS ARE RECONDITIONED VEHICLES AND I NEED TO HIRE AN ATTORNEY AND TAKE THIS TO COURT THIS IS COVERING UP PROBLEMS AND THIS HAS TO DO WITH CARMAX VEHICLES AND I AM NOT GOING TO PAY ALL THAT MONEY TO FIX THIS CAR WHEN THIS IS DEALER FRAUD AND THE FINANCE COMPANY WHEN I ASK THEM LIKE THEY'RE COVERING UP ISSUES BECAUSE THEY WORK WITH CARMAX ,CARMAX AND EXETER NEEDS TO BE INVESTIGATED THIS IS ALSO FALSE ADVERTISING THEY HAD A 5 DAY MONEY BACK GUARANTEE THEY ACTUALLY TOLD ME THAT I WILL NOT GET MY MONEY BACK AND WILL NOT HONOR THE THIRTY DAY WARRANTY I WILL NOT MAKE NO PAYMENTS ON THIS VEHICLE PERIOD I TURNED THIS IS OVER TO CHANNEL 5 I WILL FILE FTC COMPLAINT,BBB,THIS IS FRAUD AND DECEPTION NEGLIGENCE,EITHER THEY SEND ME THE TITLE OR CANCEL THIS CONTRACT TO THE FULL EXTENT I WILL SUE CARMAX I HAVE A LAWYER LOOKIN INTO THIS BUT I WANT THE ATTORNEY GENERAL TO INVESTIGATE I'M NOT THE ONLY ONE BEING DONE LIKE THIS I WILL CONSIDER THE TITLE BECAUSE THIS VEHICLE WAS SOLD UNSAFE THEY HAD LET DRIVE HOME I ALMOST GOT INTO A WRECK BRAKES ARE BAD AND ROTORS THE BREAKING SYSTEM,THERE IS ALSO STOP LEAK IN THE MY COOLANT RESERVOIR THAT LOOKS LIKE THEY ARE TYING TO COVER UP A PROBLEM THE BRAKES ARE BAD
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED HARD TO THE LEFT FOR ALMOST A MINUTE BEFORE STOPPING. THE TRACTION CONTROL INDICATOR FLASHED ON AND OFF AND THE ABS ENGAGED. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
I BOUGHT THIS 2012 MUSTANG FROM CARMAX IN OCTOBER OF 2017 I HAVE REPORTED CARMAX TO SEVERAL DIFFERENT CONSUMER PROTECTION AGENCIES DO TO THE FACT THEY HAVE COMMITTED FRAUD AND DECEPTION INSPIRE I GOT IN TOUCH WITH CARMAX EXPLAINED THAT THIS VEHICLE HAS COSMETIC AND MECHANICAL PROBLEMS AND ISSUES THIS FINANCE COMPANY IS IN WITH CARMAX I EXPLAIN TO CARMAX NOTHING THEY DON'T CARE I GOT SOLD A VEHICLE THAT HAS A THIRTY WARRANTY FROM CAR MAX TO FIX IT AND CORRECT WHAT'S ON DOCUMENTATION NOTHING WAS DONE AND I REPORTED TO THEY DIDN'T CARE BECAUSE CARMAX SOLD ME A CAR THAT HAS OVER 10,000 DOLLARS WORTH OF ISSUES AND PROBLEMS WHICH I GOT TOLD BY SEVERAL PEOPLE THAT WORKED FOR CARMAX THAT THESE CARS ARE RECONDITIONED VEHICLES AND I NEED TO HIRE AN ATTORNEY AND TAKE THIS TO COURT THIS IS COVERING UP PROBLEMS AND THIS HAS TO DO WITH CARMAX VEHICLES AND I AM NOT GOING TO PAY ALL THAT MONEY TO FIX THIS CAR WHEN THIS IS DEALER FRAUD AND THE FINANCE COMPANY WHEN I ASK THEM LIKE THEY'RE COVERING UP ISSUES BECAUSE THEY WORK WITH CARMAX ,CARMAX AND EXETER NEEDS TO BE INVESTIGATED THIS IS ALSO FALSE ADVERTISING THEY HAD A 5 DAY MONEY BACK GUARANTEE THEY ACTUALLY TOLD ME THAT I WILL NOT GET MY MONEY BACK AND WILL NOT HONOR THE THIRTY DAY WARRANTY I WILL NOT MAKE NO PAYMENTS ON THIS VEHICLE PERIOD I TURNED THIS IS OVER TO CHANNEL 5 I WILL FILE FTC COMPLAINT,BBB,THIS IS FRAUD AND DECEPTION NEGLIGENCE,EITHER THEY SEND ME THE TITLE OR CANCEL THIS CONTRACT TO THE FULL EXTENT I WILL SUE CARMAX I HAVE A LAWYER LOOKIN INTO THIS BUT I WANT THE ATTORNEY GENERAL TO INVESTIGATE I'M NOT THE ONLY ONE BEING DONE LIKE THIS I WILL CONSIDER THE TITLE BECAUSE THIS VEHICLE WAS SOLD UNSAFE THEY HAD LET DRIVE HOME I ALMOST GOT INTO A WRECK BRAKES ARE BAD AND ROTORS THE BREAKING SYSTEM,THERE IS ALSO STOP LEAK IN THE MY COOLANT RESERVOIR THAT LOOKS LIKE THEY ARE TYING TO COVER UP A PROBLEM THE BRAKES ARE BAD
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2012 Ford Mustang. The contact stated while driving at various speeds, the front windshield wipers independently activated. There were no warning lights illuminated. Additionally, the contact stated that the front windshield wiper fluid reservoir failed to drain the excess water as intended. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The vehicle was taken to a local independent mechanic for a second opinion, where it was diagnosed, and the contact was informed that the windshield wiper motor needed to be replaced. The vehicle was repaired at the consumer's expense; however, after 3 months the failure reoccurred. The vehicle was taken back to the same local independent mechanic for the windshield wiper motor replacement. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000.
Windshield wipers turn on randomly and will not stay on when switch is on, also sprays washer fluid on windshield randomly and wipers do not work making it a very dangerous driving hazard
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I WAS DRIVING AND PULLED OVER BECAUSE MY BACK WAS BEING BURNED. MY DRIVER'S SEAT CAUGHT FIRE DUE TO HEATED SEATS MALFUNCTION. FORTUNATELY SMOTHERING THE FIRE DIDN'T REQUIRE HELP FROM THE FIRE DEPARTMENT. I CALLED MARCOTTE FORD. THEY TOLD ME IT WOULD COST $85.00 JUST TO LOOK AT IT. I CALLED THE FORD CORPORATION. FORD REFUSES TO TAKE ACCOUNTABILITY. THE LEAST THEY COULD DO, IS DISABLE THE BUTTON SO THERE ISN'T RISK OF STARTING ANOTHER FIRE.*DT CONSUMER STATED SEAT COILS SHORT CIRCUITED AND THE DAMAGE IS INSIDE AND OUT. CONSUMER PAID OVER $300.00 FOR AFTER MARKET SOLUTION.*JB
AT APPROXIMATELY 57,000 MILES THE LEFT (DRIVERS) POWER SEAT SUDDENLY STOPPED WORKING. IT WILL NOT MOVE FORWARD OR BACK BUT IS LOCKED IN IT'S CURRENT POSITION. CONVINCED THIS SHOULD BE CONSIDERED A SAFETY ISSUE, I TOOK IT TO MY LOCAL FORD DEALER FOR THE SERVICE WORK. THEY ADVISED SINCE THE VEHICLE IS OUT OF WARRANTY THAT THIS REPAIR WOULD NOT BE COVERED. THE MOTOR THAT HAS GO BAD CAN ONLY BE OBTAINED BY BUYING THE ENTIRE SEAT ASSEMBLY AT CLOSE TO $1000 WHICH I CAN'T AFFORD.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The contact owns a 2012 Ford Mustang. The contact stated while driving at undisclosed speeds, the vehicle started stalling. The contact pulled over to the side of the road; however, the vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with transmission range sensor failure. The vehicle was not repaired. The contact discovered NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
TAKATA RECALL WHEN I WAS DRIVING ON HIGHWAY. SEVERAL LIGHTS ON DASHBOARD TURNED ON (AIRBAG, FUEL LEVEL , WRENCH LIGHT, TIRE PRESSURE ) AND SAID TIRE PRESSURE MONITOR DEFAULTED. AFTER RESTARTED THE CAR, EVERYTHING WORKS NORMALLY. FORD DEALER CHECKED THE CAR AND SAID MY PCM DIDN'T WORK. AND REPLACED IT FOR $1000. AFTER SEVERAL DAYS THE PROBLEM CAME AGAIN. THEY DID'T FIX IT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
There was a pencil mark on the inside tire wall where there was a leak. On the test drive there was a light on the dash indicating low pressure. Prior to pick up I was told it was repaired. On -27-23 I was driving the car and was lusting towards the center of the road after I regained control I had the tire checked at a tire shop and found that a patch had been put on the inside of the tire on the sidewall. The problem was reported to BBB and the dealer has not responded. I am in possession of the tire. No one has inspected the tire.
2012 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO VEHICLE NOT BEING EQUIPPED WITH A SPARE TIRE *TGW
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TAKATA RECALL - I WAS AT A STOPLIGHT DURING RUSH HOUR ON A BUSY CITY STREET. THE LIGHT TURNED GREEN AND BEFORE I MADE IT 10 FEET THE CAR IN FRONT OF ME SLAMMED ON HIS BRAKES. I HIT HIM FROM BEHIND, IT WAS A VERY MINOR IMPACT BUT MY AIRBAG DEPLOYED AND EXPLODED/RUPTURED OVER MY LAP. IT SHATTERED MY IPHONE AND BURNED MY LEFT LEG ABOUT 6 INCHES ABOVE MY KNEE. UPON INSPECTION OF THE FRONT END OF MY CAR I SAW VIRTUALLY NO VISIBLE DAMAGE, ONLY A 2CM PAINT CHIP AND A VERY SLIGHTLY BENT LICENSE PLATE. MY CAR DRIVES PERFECTLY, THERE ARE NO INDICATOR LIGHTS EXCEPT FOR THE AIRBAG LIGHT. THIS LEADS ME TO BELIEVE THAT I AM DEALING WITH A FAULTY DEFECTIVE TAKATA AIRBAG. I ALSO WANT TO ADD THAT I ALREADY HAD MY PASSENGER SIDE AIRBAG REPLACED DUE TO A RECALL NOTICE I RECEIVED ABOUT 6 MONTHS AGO.
PURCHASED 7/11 A 2012 MUSTANG WITH 9 MILES ON IT. IN LESS THAN 6 MONTHS. WE HAVE HAD TWO FAILED TIRES. A LEAKING TRANSMISSION. NOW THE PLASTIC PART OF THE SEAT BELT THAT HOLD THE BELT OFF THE NECK IS BROKEN AND FORD REFUSES TO FIX IT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
ISSUE # 1 BRAKES: UPGRADE "BREMBO" BRAKES SQUEAKED ABOUT 2 WEEKS OUT THE DEALERSHIP. TOOK IT A TOTAL OF 4 TIMES AND DEALER COULD NOT FIND THE ISSUE, THE 5TH TIME, I DROVE THE VEHICLE AND SHOWED SERVICE ADVISOR AND TECH. ACCORDING TO DEALER THE REAR BRAKES WERE REPLACED. THE NEXT DAY, BRAKES ARE STILL SQUEAKING, TAKE IT BACK TO DEALER WHERE IT WAS REPAIRED A SECOND TIME, PICKED UP THE CAR, ON THE 4TH DAY, I WAS COMING TO SLOWING DOWN READY TO BRAKE, PUSHED THE CLUTCH AND CAR JOLTED FORWARD (AS IF I PUSHED THE GAS AND LET GO OF THE CLUTCH). I DID NOT THINK ANYTHING OF IT, 5 MINUTES LATER, THE CAR STARTED GRINDING, NOISE WAS ONLY HEARD WHEN DRIVING AND WOULD STOP AS THE VEHICLE CAME TO A STOP. A FEW DAYS AFTER THAT I WAS MOVING CAR FORWARD, IN MY DRIVEWAY, PUT IN FIRST GEAR, CLUTCH IN , AS I SLOWLY RELEASED THE CLUTCH (NEVER TOUCHED THE GAS), AND AS I TRIED TO BRAKE, THE VEHICLE DID NOT STOP, CLUTCH ENGAGED, PUSHED THE BRAKE AS HARD AS I COULD THE CAR KEPT MOVING AS IF THERE WAS PRESSURE ON THE GAS PEDAL, ENDED UP HITTING OUR SUV PARKED IN FRONT, CAR STILL DID NOT STOP, ACTUALLY PUSHED SUV ABOUT 10 FEET FORWARD, UNTIL I TURNED OFF VEHICLE AND USED THE HAND BRAKE. ISSUE # 2 A/C - WHEN DRIVING THE AIR WOULD COME ON RANDOMLY, FULL BLAST, THE SCREEN WOULD SHOW EXTERIOR TEMPERATURE AT 00, 2 FANS WOULD COME ON, ONE ON EACH SIDE OF THE SCREEN DISPLAYING 88 DEGREES (VEHICLE IS NOT EQUIPPED WITH DUAL AIR CONTROLS ). THIS HAPPENS RANDOM AND IN THE PAST 4 MONTHS I'VE HAD THE CAR I HAVE EXPERIENCED THIS ISSUE 3 TIMES. - DEALER CANNOT FIND THE PROBLEM. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .