RoadVitals

2000 Ford Navigator

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Mar 4, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 9, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2000 Ford Navigator, most frequently naming the brakes, electrical and suspension categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 21 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes240.0%
  • Electrical120.0%
  • Suspension120.0%
  • Tires & wheels120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V239000

EQUIPMENT:OTHER:LABELS

Sep 9, 2002
80,254 units potentially affected
The defect: CERTAIN 4X2 SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE REAR TIRE PRESSURE IS INCORRECTLY LISTED ON THE LABEL FOR 4.2 VEHICLES.
The risk: CUSTOMERS MAY INFLATE THEIR REAR TIRES BASED ON THE INCORRECT TIRE PRESSURE INFORMATION ON THE CERTIFICATION LABEL.
The remedy: A SUPPLEMENTARY LABEL WILL BE SENT TO CUSTOMERS TO PLACE NEAR THE CERTIFICATION LABEL TO IDENTIFY THE APPROPRIATE REAR TIRE PRESSURE. THE CUSTOMER MAY ALSO HAVE THE DEALER INSTALL THE LABEL ON THE VEHICLE, IF THEY SO DESIRE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER OR OCTOBER 2002. OWNERS WHO DO NOT RECEIVE THE FREE LABEL AND INSTALLATION INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
FORD MOTOR COMPANYManufacturer number 02L10View on NHTSA.gov
00V396000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Nov 28, 2000
495,000 units potentially affected
The defect: VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE AFFECTED EXPEDITION/NAVIGATOR OWNER GUIDES DO NOT IDENTIFY THE LOCATIONS OF SEATING POSITIONS EQUIPPED WITH TETHER ANCHORAGES, AND DO NOT PROVIDE INSTRUCTIONS FOR SECURING CHILD SEATS TO THESE TETHER ANCHORAGES. THE F150 SC OWNER GUIDES DO NOT PROVIDE THE PROCEDURE FOR SECURING CHILD SEATS TO THE TETHER ANCHORAGES. THE TAURUS/SABLE OWNER GUIDES DO NOT IDENTIFY THE CENTER REAR SEATING POSITION AS HAVING LATCH COMPATIBLE LOWER ANCHORAGES.
The risk: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
The remedy: OWNERS WILL BE PROVIDED WITH OWNER GUIDE INSERTS REVISED TO PROVIDE THE REQUIRED INFORMATION, AND INSTRUCTIONS FOR AFFIXING THESE INSERTS TO THEIR OWNER GUIDES. CUSTOMERS WILL ALSO BE ADVISED THAT IF THEY PREFER, THEIR DEALER WILL AFFIX THE INSERTS TO THEIR OWNER GUIDES.
FORD MOTOR COMPANYManufacturer number 00L11View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

SQ00016ClosedInvestigation

WHEEL STUD AND NUT

Opened Sep 15, 2000
Closed Dec 6, 2001

IN DECEMBER 1999, FORD ISSUED TECHNICAL SERVICE BULLETIN 99-26-3, ENTITLED INCREASED WHEEL NUT AND STUD SIZE-SERVICE TIP,FOR 2000 MODEL YEAR EXPEDITION, NAVIGATOR, AND CERTAIN F-150 VEHICLES, BUILT ON OR AFTER NOVEMBER 27, 1999.THESE VEHICLES HAVE INCREASED WHEEL STUD AND NUT DIAMETERS FROM 12MM TO 14MM.THE WHEEL NUT TORQUE WAS INCREASED FROM 100 FT-LB. TO 150 FT-LB., RESPECTIVELY.ODI HAS RECEIVED THREE REPORTS OF WHEELS SEPARATING FROM 2000 MODEL YEAR EXPEDITION VEHICLES, INCLUDING TWO CRASHES.TWO ADDITIONAL REPORTS ALLEGE BROKEN STUDS AND/OR LOOSE WHEEL NUTS.LOOSE WHEEL NUTS CAN ALLOW THE WHEEL TO WOBBLE AND CAUSE WHEEL STUD BREAKAGE.THERE ARE NO SIMILAR ODI REPORTS ON 2000 MODEL YEAR LINCOLN NAVIGATOR VEHICLES.THE FAILURES APPEAR TO BE ATTRIBUTED TO IMPROPER WHEEL NUT TORQUE; HOWEVER, THERE IS NO EVIDENCE THAT THERE ARE TORQUE QUALITY DEFICIENCIES AT THE ASSEMBLY PLANTS.DUE TO THE MILEAGES THE INCIDENTS OCCURRED, IT IS MOST LIKELY THAT IMPROPER WHEEL NUT TORQUES WERE APPLIED DURING SERVICING, BECAUSE IN ALL CASES WHEN LOOSE WHEELS WERE RE-TORQUED TO A LEAST 100 FT-LB., THERE WERE NO FAILURE RE-OCCURRENCES.

WHEELS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesElectrical
Filed Mar 4, 2008
Fire reported

BLINKERS AND BRAKE LIGHTS STOPPED WORKING ON THE CAR. FUSE #13 WAS BLOWN. WHEN FUSE #13 WAS REPLACED, LARGE QUANTITIES OF WHITE SMOKE BOILED OUT FROM UNDER THE HOOD OF THE CAR. I RAISED THE HOOD AND FOUND THE WIRING TO THE SWITCH INSTALLED ON THE MASTER CYLINDER BURNING. THIS OCCURRED IN MY HOME DRIVEWAY. I PUT THE FIRE OUT. *TR

NHTSA ID
10220068
Incident
Feb 28, 2008
Suspension
Filed Aug 28, 2007

CAR SITTING IN DRIVEWAY. REAR SUSPENSION DOWN AGAIN! THIS IS THE FOURTH TIME THIS HAS HAPPENED WITHIN A 7 YEAR PERIOD OF TIME. FORD WILL NOT DEAL WITH THE ISSUE AND NEITHER WILL THE DEALERSHIP. BELIEVE IT'S A DEFECT IN THE DESIGN OF THE NAVIGATOR. *JB

NHTSA ID
10201061
Incident
Aug 28, 2007
Mileage
82,000 mi
Tires & wheels
Filed Feb 6, 2003

CONSUMER RECEIVED A LETTER FROM THE CONTINENTAL TIRE OF NORTH AMERICA INFORMING THERE ARE MISSING COPIES OF ORIGINAL RECEIPT. GENERAL GRABBER P275/60R17. PH

NHTSA ID
10006727
Incident
Feb 6, 2003
Brakes
Filed Jul 18, 2001

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

NHTSA ID
748701
Incident
May 15, 2000

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

16403

ENGINE AND ENGINE COOLING:ENGINE

ENGINE-LIGHT TICK OR RATTLE TYPE NOISE FROM ENGINE AFTER COLD START. *MJ

15123

POWER TRAIN:DRIVELINE

SOME VEHICLES MAY EXHIBIT A DRIVELINE VIBRATION AT SPEEDS BETWEEN 60-70 MPH. *SLC

15122

STRUCTURE:FRAME AND MEMBERS

SOME VEHICLES MAY EXHIBIT A VIBRATION AT IDLE AND/OR ENGINE DROANING NOISE ON ACCELERATION FROM A STOP. *SLC

7913

ELECTRICAL SYSTEM

AUTO LOCK FEATURE ACTIVATION.

8019

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

EXPEDITIONS AND NAVIGATORS BUILT AFTER 8/16/99 AND ORDERED WITH A COMPACT DISC PLAYRES WILL BE EQUIPPED WITH A REDESIGNED COMPACT DISC PLAYRES.

7970

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RADIOS MAY DISPLAY NO DJ - NO DISC OR CD WILL NOT EJECT. THIS INDICATES A DISC WITHIN THE MAGAZINE IS NOT RECOGNIZED.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Navigator by model year
YearComplaintsRecallsInvestigationsIssue Index
2009000—
2003500—
2002101—
2001512—
2000Viewing421—
1999301—
1998511—
1997000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.