RoadVitals

2003 Ford Navigator

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Sep 23, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 5 NHTSA owner-reported complaints for the 2003 Ford Navigator, most frequently naming the engine, airbags and seat belts categories. 14 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine342.9%
  • Airbags114.3%
  • Seat belts114.3%
  • Steering114.3%
  • Suspension114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Sep 23, 2007

03 NAVIGATOR BEGAN "STUTTERING" WHEN DRIVING, FELT LIKE A TRANSMISSION SLIPPING. I TOOK IT TO THE DEALER AND THEY SAID THREE OF THE EIGHT CYLINDERS WERE NOT AT FULL COMPRESSION. HE ADVISED NEW HEADS WERE NEEDED. COST: $7000. SEVERAL SERVICE BULLETINS HAVE BEEN ISSUED ON THE PROBLEM, INDEPENDENT (FORMER FORD TECH) MECHANIC LOOKED AT THE PROBLEM. HE ADVISED THIS IS VERY COMMON ON THE TRITAN MOTOR AND THERE IS A CASTING PROBLEM WITH THE HEADS. *TR

NHTSA ID
10203899
Incident
Sep 2, 2007
Mileage
64,000 mi
EngineSeat beltsSteering
Filed Jan 26, 2007

TL* - THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. ON 3 DIFFERENT OCCASIONS THE SPARK PLUGS EXPLODED, AND SHE HAS HAD TO REPLACE THE SPARK PLUGS AND COILS. THE CONTACT STATED THAT WHEN THE SPARK PLUGS EXPLODED THEY SENT SENDS THE FRAGMENTS FROM THE SPARK PLUGS INTO THE ENGINE. EACH TIME THIS HAPPENED THE NUMBER 3 AND NUMBER 4 SPARKS WERETHE ONES THAT EXPLODED. WHILE DRIVING APPROXIMATELY 65 MPH ON JANUARY 11, 2007 IT WAS THE MOST RECENT INCIDENT. SHE HAD TO HAVE THE VEHICLE TOWED. THE CONTACT STATED THAT THE VEHICLE HAS BEEN WITH THE MECHANIC SINCE 01/11/2007. *AK THE BRAKES SQUEAKED, THE SEAT BELT BUTTON WAS REPLACED, THE IDLER ARM WAS REPLACED. THE VEHICLE WOULD ALWAYS RUN ROUGH AND LOOSE POWER. UPDATD 02/27/07. *JB

NHTSA ID
10180839
Incident
Jan 11, 2007
Mileage
74,000 mi
Engine
Filed Nov 9, 2006

2003 FORD EXPEDITION XLT WITH 5.4 LITER TRITON V8 ENGINE WITH 59,000 MILES. THE VEHICLE IS WELL MAINTAINED AND NOT ABUSED. THE #3 SPARK PLUG WAS BLOWN OUT OF THE ALUMINUM CYLINDER HEAD DURING DRIVING AT APPROXIMATELY 5 MPH. THIS EVENT WAS PRECEDED BY A TAPPING NOISE WHICH OCCURRED OVER THE PRECEDING TWO WEEKS. THE NOISE WAS SIMILAR TO A NOISY VALVE LIFTER. THE ENGINE HAD THE ORIGINAL FACTORY INSTALLED SPARK PLUGS THAT WERE NEVER REMOVED, REPLACED OR SERVICED. THE FACTORY CHANGE INTERVAL ON THE PLUGS IS 100,000 MILES. SPARK PLUG BLOW OUT RESULTED IN THE THE NEED TO REPLACE THE CYLINDER HEAD AND COIL PACK. INSPECTION OF THE OLD PART REVEALED THAT ONLY 4 TO 5 THREADS WERE PROVIDED TO RETAIN THE SPARK PLUG. INSPECTION OF THE NEW REPLACEMENT HEAD REVEALED THAT 9 THREADS ARE PROVIDED TO RETAIN THE SPARK PLUG. FORD KEPT THE OLD PARTS. THIS IS AN OBVIOUS DESIGN FLAW THAT HAS BEEN CORRECTED BY AN IMPROVED NEW HEAD. THERE ARE HUNDREDS OF THOUSANDS OR POSSIBLY MILLIONS OF VEHICLES ON THE ROAD WITH THIS DEFECT. THE TRITON ENGINES WITH CYLINDER HEADS HAVING THIS DEFECT WERE USED IN FORD AND LINCOLN SUV'S AND TRUCKS FROM APPROXIMATELY 1998 TO 2003, INCLUDING HE POPULAR F150 PICKUP. AFTER THE FAILURE OCCURRED THE ENGINE WAS RUNNING VERY ROUGH, MAKING A LOUD NOISE AND COULD NOT BE SAFELY DRIVEN. THE VEHICLE STALLED. *NM

NHTSA ID
10173090
Incident
Nov 4, 2006
Mileage
59,000 mi
Suspension
Filed Mar 28, 2005

ON FEBRUARY 25, 2005, I TOOK MY 2003 LINCOLN NAVIGATOR TO THE SERVICE DEPARTMENT FOR A MAJOR FRONT AIR SUSPENSION PROBLEM; THE FRONT HALF OF MY CAR WAS SO LOW TO THE GROUND WHILE THE BACK HALF WAS SET HIGH. THE RIDE WAS VERY BUMPY, ROUGH,AND UNWIELDY . THE DEALERSHIPS SERVICE PERSONNEL DETERMINED THE VEHICLE'S AIR SUSPENSION COMPRESSOR WAS INOPERABLE AND THAT THERE WAS A FAILURE OF THE CAR'S FRONT PNEUMATIC SYSTEM. DEALER INSTALLED NEW COMPRESSOR AND PERFORMED RECALIBRATING TESTS OF THE PNEUMATIC SYSTEM BUT LESS THAN A MONTH LATER ON MARCH 22ND, THE SAME PROBLEM OCCURRED AND I HAD TO TAKE THE CAR IN TO THE DEALER FOR ANOTHER REPAIR. THIS TIME THE "RIDE HEIGHT CALIBRATION" WAS INACCURATE AND WAS SUPPOSEDLY RE-MEASURED AND RECALCULATED. THE FOLLOWING DAY I NOTICED THE SAME PROBLEM WITH THE FRONT OF MY CAR LOW TO THE GROUND. ON MARCH 25TH, I CONTACTED THE SERVICE MANAGER ABOUT THE SAME PROBLEM. ON MARCH 28TH, THE CAR IS IN THE SERVICE DEPARTMENT FOR THE THIRD TIME FOR THE SAME SUSPENSION PROBLEM. THE SERVICE MANAGER INDICATED THAT THE CAR WILL BE TESTED AND KEPT OVERNIGHT TO MAKE SURE THE PROBLEM DOES NOT CONTINUE. THE TECHNICIANS AT THIS POINT DO NOT KNOW WHY THIS SUSPENSION PROBLEM KEEPS HAPPENING. THIS IS A MAJOR SAFETY ISSUE AS THE CAR IS VERY UNWIELDY WHEN IT IS DRIVEN. I'M AFRAID THAT THE CAR HAS AN EVEN GREATER TENDENCY TO ROLLOVER IF THIS PROBLEM IS NOT SOLVED.*JB

NHTSA ID
10115967
Incident
Feb 25, 2005
Mileage
18,475 mi
Airbags
Filed Jan 8, 2003

CONSUMER STATES THAT VEHICLE'S FRONT PASSENGER SIDE AIRBAGS SENSOR STAYS ON. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

NHTSA ID
10002389
Incident
Sep 15, 2002
Mileage
5,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 51536

STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

TSB 22-2219

POWER TRAIN

Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.

17557

SEAT BELTS:FRONT:WEBBING

SAFETY BELT DIFFICULT TO PULL OUT DUE TO WEB STOP BUTTON USED FOR VEHICLE ASSEMBLY. *MJ

17057

EQUIPMENT:ELECTRICAL

ERRATIC OPERATION OF RETRACTABLE RUNNING BOARDS. *TT

17030

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

VEHICLES WITH A SILVER VALVE STEM TIRE PRESSURE MONITOR SYSTEM (TPMS) MAY EXHIBIT A WARNING LIGHT/MESSAGE ON. *TT

16642

SERVICE BRAKES, HYDRAULIC

BRAKE SHUDDER/VIBRATION. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Navigator by model year
YearComplaintsRecallsInvestigationsIssue Index
2009000
2003Viewing500
2002101
2001512
2000421
1999301
1998511
1997000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.