Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
189
Latest Nov 19, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
47%
of 404 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
24
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
23
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Ford Ranger submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 189 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 189, in the owner's own words
The contact owns a 2004 Ford Ranger. The contact stated that while driving on the highway in rainy weather at 60 MPH, she lost control of the vehicle and drove off the road. The contact stated that she could not recount what happened moments after she drove off the road; she did recall that she pulled up to a stop sign and her air bags had deployed. The police arrived at the scene and assisted the contact with moving the vehicle out of the road; a police report was not filed. The contact did not seek medical attention but suffered burns to her right arm and chest. The contact also sustained bruising to her face. The vehicle was towed the next day to an independent mechanic, where the vehicle remained in the possession of the mechanic and had yet to be repaired. The manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that the vehicle was under recall for NHTSA Campaign Number: 23V306000(Air Bags). The failure mileage was approximately 270,000.
NHTSA ID
11700319
Incident
Nov 14, 2025
Mileage
270,000 mi
Airbags
Filed May 23, 2025
The contact owned a 2004 Ford Ranger. The contact received notification of NHTSA Campaign Number: 17V788000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
NHTSA ID
11662752
Incident
May 23, 2025
AirbagsElectrical
Filed Oct 1, 2024
I dropped the vehicle off in April, Bought it off facebook marketplace in March. Since then, I have dropped the vehicle off at Big Star Ford in Pearland texas, and it has been there until today [XXX]. They FINALLy called me to tell me they cannot get parts for this 2017, or the 2023 recall that must be performed, and that I was "Free to come pick my vehicle up from them" It has been over six months with lack of communication, and me sacrificing time to complete in person visits, this is insane. I cannot believe they are still allowed to service vehicles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11617499
Incident
Apr 15, 2024
Airbags
Filed Mar 14, 2024
See attached document for complaint
NHTSA ID
11577407
Incident
Sep 17, 2023
Airbags
Filed Mar 14, 2024
See attached document for complaint
NHTSA ID
11577270
Incident
Dec 13, 2023
Airbags
Filed Nov 22, 2023
The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V0810000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID
11556470
Incident
Nov 22, 2023
Airbags
Filed Nov 2, 2023
Crash reported
My husband was involved in a single-vehicle accident where he left the highway at around45 mph, went downhill for 50+ feet where he crashed into a concrete culvert, front impact. The airbags did not deploy. We bought the Ranger from friends, who believed that the Takata recall was completed before we bought it. There have been no accidents since the recall. The truck remains at the service lot where it was towed. It appears to be a total loss.
NHTSA ID
11553215
Incident
Oct 26, 2023
Airbags
Filed Jan 30, 2023
Crash reported1 injury reported
The contact owned a 2004 Ford Ranger. The contact stated that his daughter was involved in a head-on collision; however, the air bags failed to deploy. The contact's daughter sustained injuries to her knee and received medical attention. A police report was filed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
NHTSA ID
11504379
Incident
Nov 14, 2022
Airbags
Filed Oct 4, 2022
Crash reported1 injury reported
The contact owned a 2004 Ford Ranger. The contact stated while driving at 10-15 MPH and making a right turn, a vehicle from the opposite lane crashed into the driver's side of the vehicle and the vehicle rolled over about 10 ft in the air, rolled over in a ditch, and landed on its wheel. The air bags did not deploy. The emergency units were unable to assist the contact out of the vehicle as the roof had caved in and was resting on her head. The contact crawled out of the vehicle and was transported to the hospital. The contact sustained a concussion and severe pain in the neck between her shoulder blade which has limited her movements. Additionally, the contact sustained damaged nerves on the left hand and left leg, and chronic lower back pain. The vehicle was towed to a tow lot where it was totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 21V081000 (Air Bags). The manufacturer also informed the contact that she did not receive a recall notification because recall notifications were not sent to each vehicle owner of the affected vehicles. The failure mileage was approximately 120,000.
NHTSA ID
11487893
Incident
Dec 1, 2021
Mileage
120,000 mi
Airbags
Filed Mar 25, 2021
TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V081000 (AIR BAGS). THE VEHICLE WAS TAKEN TO STEARNS FORD INC., (602 ALAMANCE RD, BURLINGTON, NC 27215) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
NHTSA ID
11404886
Incident
Jan 11, 2021
Mileage
160,000 mi
Airbags
Filed Mar 23, 2021
AFTER RECEIVING SEVERAL RECALL NOTICES, WE MADE AN APPOINTMENT TO HAVE THE RECALL PERFORMED. THE ONLY APPOINTMENT AVAILABLE WAS SEVERAL MONTHS OUT. WHEN THE TIME CAME, WE WENT TO DROP OFF THE VEHICLE. THE DEALER, CORWIN FORD IN RENO, NV DIDN'T HAVE THE PARTS AND HADN'T EVEN ORDERED THEM. SERVICE WRITER MICHAEL MCNALLY SAID THAT THEY WOULD ORDER PARTS AND WE WOULD NEED TO BRING VEHICLE BACK. WE EXPRESSED DISPLEASURE THAT THEY HADN'T NOTIFIED US OF A DELAY. WE WERE TOLD THAT THEY WOULDN'T DO THE RECALL AND WE WOULD NEED TO TAKE IT TO ANOTHER DEALER. WE NOTIFIED THE MANUFACTURER, FORD, BUT RECEIVED NO RESPONSE. WE FEEL THAT THIS IS A DENIAL OF THE RECALL.*DT*JB
NHTSA ID
11404468
Incident
Mar 17, 2021
Airbags
Filed Jul 20, 2020
THERE HAS BEEN A RECALL ON THESE FOR SEVERAL YEARS, BEEN TO DEALER ON APPOINTMENTS AT LEAST 3 TIMES. THEY WILL NOT DO THE REPAIR, TELL ME IT'S BACKORDERED, NO PARTS, THEY'LL CALL ME WHEN IT'S THERE...
NHTSA ID
11340318
Incident
Jul 20, 2020
Airbags
Filed Apr 30, 2020
Crash reported1 injury reported
FORD RECALLED THE AIR BAGS TO GET FIXED ON MY TRUCK. I TOOK THE TRUCK IN TO A LOCAL FORD DEALERSHIP, THEY SUPPOSEDLY FIXED THE RECALL. MY SON WAS INVOLVED IN ROLL OVER CRASH AND THE AIR BAGS DIDN'T DEPLOY. I HAVE A POLICE REPORT AND PHOTOS TO PROVE THAT. I ALSO HAVE THE PAPERWORK FROM THE DEALERSHIP SHOWING THE REPAIR. MY SON SUSTAINED MINOR INJURIES. I AM UPSET AND I WANT ANSWERS. FORD SHOULD BE HELD ACCOUNTABLE, ESPECIALLY IN A SAFETY MATTER.THIS OCCURRED IN ALBUQUERQUE, NM.
NHTSA ID
11322862
Incident
Feb 23, 2020
Mileage
120,000 mi
Airbags
Filed Nov 14, 2019
I AM LOOKING TO SEE THE REPAIRS ARE COMPLETED. LAMOILLE VALLEY FORD WAS TO HAVE COMPLETED REPLACEMENT ON 9/6/19.
NHTSA ID
11279977
Incident
Sep 6, 2019
Airbags
Filed Oct 22, 2019
Crash reported
THIS VEHICLE WAS INVOLVED IN AN INTERSECTION ROLL-OVER ACCIDENT ON 21 DEC 2009. USAA DECLARED THE TRUCK A TOTAL LOSS.I OBVIOUSLY NO LONGER OWN OR DRIVE THIS TRUCK. I CHECKED THE BOX NO LONGER OWN THIS VEHICLE SEVERAL YEARS AGO AND MAILED IT BACK BUT STILL GET MY MONTHLY REMINDERS TO HAVE MY AIR BAGS REPLACED. BY THE WAY, THE AIR BAGS DID NOT DEPLOY
NHTSA ID
11270269
Incident
Dec 21, 2009
Airbags
Filed Apr 8, 2019
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
NHTSA ID
11194725
Incident
Dec 8, 2017
Airbags
Filed Feb 19, 2019
TAKATA RECALL. FORD HAS SENT ME NOTICES FOR YEARS ON THIS RECALL. I CALL EVERY FORD DEALERSHIP IN TOWN EVERY TIME I GET ONE, ALL CLAIM THEY DON'T HAVE PARTS, AND CAN'T GET THEM, AND WILL CALL ME WHEN THEY DO. THEY NEVER CALL. I CALLED NUMBER PROVIDED ON RECALL CARD, "AGENT" FOR FORD TOLD ME TO CALL THE LOCAL DEALERSHIP. I EXPLAINED I HAD JUST FINISHED DOING THAT AGAIN AND GOT THE SAME RESPONSE AS I ALWAYS GET AND THE AGENT JUST TOLD ME TO CALL THE LOCAL DEALERSHIP. FORD SEEMS TO BE TRYING TO CIRCUMVENT THIS RECALL.
NHTSA ID
11181217
Incident
Feb 19, 2019
Mileage
17,400 mi
Airbags
Filed Dec 4, 2018
TAKATA RECALL - LOCAL FORD DEALER, BARTOW FORD, HAS FAILED TO REPAIR THE REPAIR AFTER TWO PHONE CALLS.
NHTSA ID
11155833
Incident
Jun 15, 2018
Airbags
Filed Nov 17, 2018
I AM FORCED TO DRIVE A DANGEROUS RECALL OF MY VEHICLE AIRBAGS
NHTSA ID
11152144
Incident
May 22, 2004
Mileage
140,000 mi
Airbags
Filed Sep 26, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUNLAND FORD (15330 PALMDALE RD, VICTORVILLE, CA 92392, (760) 241-7751) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED SHE CALLED DEALER 3 TIMES BUT DID NOT RECEIVE A CALL BACK. UPDATED 12/13/18*JB
NHTSA ID
11131731
Incident
Jul 29, 2018
Airbags
Filed Sep 18, 2018
TAKATA RECALL. I'VE NOT BEEN ABLE TO GET PARTS FOR MONTHS. I AM DRIVING AN UNSAFE VEHICLE AND MY NEXT STEP IS TO CONTACT A CLASS-ACTION ATTORNEY.
NHTSA ID
11130203
Incident
Sep 1, 2018
Airbags
Filed Sep 14, 2018
I HAVE RECEIVED 2 NOTICES IN AS MANY YEARS AND HAVE CALLED MY LOCAL FORD DEALERSHIP TO SET UP APPOINTMENT TO REPLACE MY AIR BAGS. AFTER MULTIPLE CALLS TO THE SERVICE DEPARTMENT/ MANAGER I HAVEN'T HEARD ANYTHING. I HAVE ALSO NOTIFIED FMC AND THEY GAVE ME A CASE NUMBER AND I HAVE GIVEN THAT CASE NUMBER TO THE FORD DEALERSHIP SERVICE DEPARTMENT MANAGER AND IT'S BEEN OVER A WEEK AND FMC ASSURED ME THAT ALL DEALERSHIPS HAD BEEN SUPPLIED WITH AMPLE PARTS TO REMEDY THESE ISSUES. I AM PAST MAD. I AM INFURIATED. ONCE THIS IS ISSUE IS FIXED I'LL NEVER OWN ANOTHER FORD PRODUCT.
NHTSA ID
11129571
Incident
Aug 15, 2018
Airbags
Filed Sep 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTIFICATION FROM THE NEW YORK MVA/DMV REGARDING THE TAKATA AIR BAG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HUNTINGTON FORD LINCOLN (LOCATED AT 333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (631) 271-6800), NEWINS BAY SHORE FORD (LOCATED AT 219 W MAIN ST, BAY SHORE, NY 11706, (631) 665-1300), AND FORD & LINCOLN OF SMITHTOWN (440 JERICHO TURNPIKE, SMITHTOWN, NY 11787, (631) 265-2340) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11124760
Incident
Sep 6, 2018
Airbags
Filed Sep 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST-HERR FORD (5025 CAMP RD, HAMBURG, NY 14075, (716) 649-5640) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11124566
Incident
Feb 1, 2016
Airbags
Filed Aug 23, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11121969
Incident
Aug 8, 2018
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own