AirbagsBody & structureElectrical+1 more
Filed Dec 14, 2009
HOW DO I GET FORD MOTOR COMPANY TO HONOR GENUINE NHTSA RECALLS ON A 1990 FORD TAURUS WAGON??? IT CURRENTLY HAS COMPLAINT # NHTSA 90E043001; NHTSA 98V323000; NHTSA 93V106002; NHTSA 91V34000. I CANNOT GET DEALERSHIP TO REPLACE AIR BAG MODULE DEFECT, SEAT BELT DEFECT OR CPU REPLACEMENT DEFECT. WHAT DO I DO TO GET SOME ACTION ON THESE ISSUES???? *TR
- NHTSA ID
- 10295663
- Incident
- Dec 12, 2009
- Mileage
- 70,000 mi
Body & structure
Filed Jul 22, 2009
TL*THE CONTACT OWNS A 1990 FORD TAURUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE VEHICLE. SUDDENLY, THE STEERING WHEEL LOCKED UP. THE DRIVER EXPERIENCED EXTREME DIFFICULTY STEERING THE VEHICLE, WHICH RESULTED IN GREATER EFFORT TO TURN THE STEERING WHEEL. THE DRIVER PULLED INTO A PARKING LOT AND ROADSIDE ASSISTANCE TOWED THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS INSPECTED BY A CERTIFIED TECHNICIAN, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE SUBFRAME MOUNT ATTACHMENTS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98V323000 (STRUCTURE:FRAME AND MEMBERS), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
- NHTSA ID
- 10277975
- Incident
- Jul 21, 2009
Body & structure
Filed Jan 4, 2005
WHOLE BACK END OF CAR FAILED AND HAD TO HAVE IT ALL REPLACED. THE BOLTS BROKE CAUSING THE REST OF THE BACK END TO TOTALLY FAIL AND BRAKE. HAD TO HAVE IT ALL REPLACED INCLUDING THE BOLTS, REAR SUSPENSION LINKAGE, BOTH SHOCKS, AND REAR AXLE. WE PAID OUT OF OUR OWN POCKET FOR THIS TO TUNE OF 800. AND NOW TO DO ALL OF THIS THE CAR IS NOW ACTING LIKE IT IS EITHER HAVING PROBLEMS WITH THE FUEL SYSTEM OR THE REPLACED CATALYTIC CONVERTER IS GOING OUT.*AK
- NHTSA ID
- 10105704
- Incident
- Nov 2, 2004
Body & structureSteering
Filed Jun 1, 2004
WHILE DRIVING 10 MPH SUB FRAME BOLTS SNAPPED. AS A RESULT, STEERING FAILED. A RECALL WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
- NHTSA ID
- 10075494
- Incident
- May 28, 2004
- Mileage
- 119,000 mi
Body & structure
Filed Nov 12, 2002
CONSUMER TOOK VEHICLE IN FOR A ROUTINE CHECK. MECHANIC STATES THAT THE SUBFRAME IS CORRODED FOR ENGINE, AND THEY ANYTIME ENGINE COULD FALL OUT. RESULTING IN A CRASH. MR
- NHTSA ID
- 8022596
- Incident
- Oct 1, 2002
Body & structure
Filed Jul 16, 2002
CONSUMER WAS HAVING THE SAME PROBLEM WITH SUBFRAME AS MENTIONED IN RECALL 98 V 323 000. BUTTHIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
- NHTSA ID
- 8014056
- Incident
- Feb 13, 2001
Body & structure
Filed Mar 5, 2002
I HAD TO HAVE THE SUBFRAME MOUNTS REPAIRD SEVERAL TIMES UNDER THE RECALL IN THE FIRST 18 MONTHS I OWNED THIS CAR.THE BOLTS HOLDING THE SUBFRAME EVEN BROKE AT ONE POINT AND I COULD NOT STEER MY CAR.I RECENTLY TOOK THIS CAR IN FOR A FRONT END ALLIGNMENT AND MY MECHANIC NOTICED THAT THE SUBFRAME ITSELF HAD FRACTURED.I CONTACTED THE DEALER WHO DID THE RECALL WORK ON THE SUBFRAME AND FORD.THEY BOTH TOLD ME THEY HAD NEVER HEARD OF THE SUBFRAME ITSELF BREAKING AND THAT THIS WAS NOT COVERED UNDER ANY RECALL.WHAT I WOULD LIKE TO KNOW IS IF ANYONE ELSE HAS REPORTED THE SAME PROBLEM AND IF THERE IS ANYTHING I CAN DO TO GET THIS PROBLEM FIXED OR AM I JUST GOING TO HAVE TO JUNK THIS CAR AS IT IS UNSAFE TO DRIVE.*AK
- NHTSA ID
- 758948
- Incident
- Feb 26, 2002
Body & structure
Filed Jan 18, 2001
WAS MAKING A TURN WHEN SUBFRAME BOLTS CAME OUT DUE TO BEING RUSTY. THIS CAUSED FRAME TO FALL DOWN, AND LOST CONTROL. CONTACTED FORD MANUFACTURER. WAS GIVEN NO INDICATION OF CAUSE OF PROBLEM.*AK
- NHTSA ID
- 878496
- Incident
- Dec 24, 2000
Body & structure
Filed May 2, 2000
WHEN I BROUGHT THE CAR IN I ASKED THE SERVICE REP. IF THIS WAS A COMMON PROBLEM. HE SAID THAT HE HAD SEEN IT BEFORE AND THAT THERE HAD BEEN A RECALL BUT THAT IT WAS FOR THE 93. I LOOKED UP THE RECALL AND SAW THAT IT WAS FOR 88-92 MODELS SOLD OR REGISTERED IN 14 STATES (BUT NOT VA). I CALLED FORD'S 800 NUMBER AND THEY TOLD ME THAT MY CAR WAS NOT COVERED, BUT THAT A MANAGER WOULD CALL ME IN 24 HOURS (NO CALL TO DATE). I TALKED TO THE A DIFFERENT SERVICE REP (J. MORRISON) WHO TOLD ME MY CAR WAS NOT COVERED BY THE RECALL AND THAT THERE WAS NO ONE TO TALK TO, NO REGIONAL SERVICE REPRESENTATIVE. WHEN I PICKED MY CAR UP, I TALKED TO A THIRD SERVICE REP. WHO TOLD ME THERE IS A REGIONAL REP, BUT THAT HE DIDN'T KNOW THE NAME AND SUGGESTED I CALL FORD. NO ONE WILL TELL ME THE BASIS FOR WHY MY CAR WAS EXCLUDED FROM THE RECALL EVENTHOUGH IT EXHIBITED THE SAME EXACT DEFECT AND WAS REPAIRED IN THE SAME EXACT MANNER IF IT HAD BEEN RECALLED. *AK
- NHTSA ID
- 722172
- Incident
- Apr 21, 2000
Body & structure
Filed Mar 9, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- NHTSA ID
- 719873
- Incident
- Feb 10, 2000
Body & structure
Filed Jan 4, 2000
VEHICLE HAD FAILURE OF THE REAR MOTOR MOUNTS, RECALL NOTICE RECEIVED LATER 98V-323, WHICH CONCERNS REAR BODY SUB-FRAME MOUNTS, DENIED REIMBURSEMENT AS THE MOTOR MOUNTS AND SUB-FRAME MOUNTS ARE NOT THE SAME COMPONENT. *MJS
- NHTSA ID
- 550239
- Incident
- Dec 30, 1996
Body & structureHeating & air conditioningDriver assistance+3 more
Filed Dec 2, 1999
I HAVE OWNED THIS VEHICLE SINCE JAN 1994; IT HAD 78,000 MILES ON IT WHEN I BOUGHT IT. IN THE LAST YEAR I HAVE EXPERIENCED MULTIPLE PROBLEMS WITH NO RESOLUTION. FRONT CENTER SEAT BELT BUCKLE BUTTON REMAINS DEPRESSED AND WILL NOT RETURN TO THE TOP POSITION MAKING IT UNUSEABLE AS A RESTRAINT. TAILGATE LATCH HAS BROKEN OFF DEEP INSIDE THE DOOR AND WILL NO LONGER LATCH. CATALYTIC CONVERTER "RAM'S HORN" BURNED OUT IN NOVEMBER OF THIS YEAR; STARTED ENGINE AND BARELY AVOIDED SERIOUS ENGINE FIRE AS RESULT OF CONVERTER FAILURE. CAR SURGES WHEN IDLING, CAUSING IT TO LUNGE BACK AND FORTH SO HARD IT IS UNABLE TO BE DRIVEN. AIR CONDITIONING UNIT FAILED; WINSHIELD WIPERS STOP IN THE MIDDLE OF THE WINDSHIELD WHEN USING INTERMITTENT WIPE; A YEAR AGO WIPER MOTOR BURNED OUT AND WAS REPLACED. HAVE HAD THE TRANSMISSION WORKED ON THREE TIMES IN THREE YEARS. LED INDICATOR ON STEREO BURNED OUT 1 YEAR AFTER CAR WAS PURCHASED. ENGINE TEMPERATURE GAUGE FAILED-ALL OF THESE PROBLEMS ARE CONTINUOUS DESPITE $3,000.00 + IN ATTEMPTS TO REPAIR THEM. ALSO HAVE HAD TO REPLACE RADIATOR, AS WELL AS BOTH LEFT AND RIGHT TRANSAXLES ON FRONT OF VEHICLE IN AUGUST 1999. FREEZE PLUGS ALL HAD TO BE REPLACED. CAR CURRENTLY "STORED" IN MY DRIVEWAY, AS I CANNOT AFFORD TO PUT ANY MORE $ INTO USELESS REPAIRS ON THIS VEHICLE.
- NHTSA ID
- 715527
- Incident
- Aug 1, 1999
Body & structure
Filed Oct 7, 1999
HAD RECEIVED RECALL NOTICE 98V323000 IN FEBRUARY. CONTACTED DEALER. WAS INFORMED PARTS FOR SUBFRAME NOT AVAILABLE. HAS BEEN CHECKING OFF & ON SINCE MARCH FOR THE PARTS. DEALER IS WAITING FOR PARTS FROM MANUFACTURER. OWNER DO NOT WANT TO DRIVE VEHICLE. *AK
- NHTSA ID
- 850284
- Incident
- Sep 7, 1999
Body & structure
Filed Sep 24, 1999
THE BODY MOUNTS BECAME DETACHED FORM THE VEHICLE CAUSING THE MOTOR TO DROP. A RECALL HAS BEEN ISSUED ON THE VEHICLE MAKE, HOWEVER THIS VEHICLE WAS NOT INCLUDED. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. MJS
- NHTSA ID
- 848633
- Incident
- Aug 17, 1999
Body & structure
Filed Sep 17, 1999
THE FRONT RIGHT DOOR CAME LOOSE AND OPENED WHILE I WAS DRIVING. THE DEALER TIGHTENED THE BOLT WHICH HOLDS THE DOOR CLOSED. THEY CHARGED ME ABOUT $60. A FEW MONTHS LATER, THE DOOR LOOSENED AGAIN. WHEN I COMPLAINED TO THE DEALER, THEY TOLD ME THAT THE DOOR COMES LOOSE OFTEN, AND HAS TO BE RETIGHTENED REGULARLY, AT A COST OF ABOUT $60. I NOTIFIED FORD, AND THEY SAID THAT THIS IS NOT A SAFETY PROBLEM. I BELIEVE THIS IS A SAFETY PROBLEM, AS THE DOOR OPENED WHILE I WAS DRIVING. THIS HAS THE POTENTIAL TO CAUSE INJURY.
- NHTSA ID
- 711493
- Incident
- Jan 1, 1990
Body & structure
Filed Aug 25, 1999
I BROUGHT MY CAR INTO THE DEALER FOR A RECALL SERVICE TO REPLACE THE "SUB-FRAME REAR PLATE NUT". WHILE FIXING THE RECALL MATTER, THE DEALER INFORMED ME THAT THE FRONT AND REAR ENGINE MOUNTS WERE BAD, AND THAT THERE WAS A LOT OF MOVEMENT IN THE ENGINE AND TRANSMISSION, SOMETIMES RESULTING IN A "CLUNKING" NOISE BEING HEARD WHEN SHIFTING INTO DRIVE OR PARK. THE DEALER ADVISED THAT THE MOUNTS SHOULD BE REPLACED AND WOULD COST ME $343.70. A FEW YEARS AGO, I HAD NOTICED THE MOVEMENT IN THE ENGINE WHEN THE CAR WAS SHIFTED INTO PARK OR REVERSE, AND HAD ASKED MY LOCAL GARAGE MECHANIC ABOUT IT. HE TOLD ME THE MOUNTS ON THE TAURUS WERE NOTORIOUSLY BAD, BUT MY PARTICULAR CAR WAS NOT COVERED BY A FORD RECALL. I DID NOT PURSUE REPLACING THE MOUNTS AT THAT TIME. HOWEVER, NOW THAT THIS RECALL NOTICE ON THE FRAME CAME OUT, I HAVE LOOKED AT MATERIAL AVAILABLE ON THE INTERNET, AND SEE THAT THERE WAS A GENERAL RECALLFOR ENGINE MOUNT DETERIORATION ON THIS CAR IN MARCH 92. (92M77) I DO NOT THINK I RECEIVED A NOTICE OF THAT RECALL. SINCE I DRIVE MY 3 KIDS AROUND IN THIS CAR, I TRY TO KEEP IT AS SAFE AS POSSIBLE AND DETERIORATING ENGINE MOUNTS IS A RECALL NOTICE I WOULD HAVE PURUSED. IN ANY EVENT, I CALLED THE DEALER (CENTURY FORD IN ROCKVILLE, MD) TODAY ASKING ABOUT THE ENGINE MOUNT DETERIORATION RECALL AND WHETHER THE REPLACEMENT OF THE FRONT AND REAR ENGINE MOUNTS SHOULD ALSO BE TAKEN CARE OF AT NO COST TO ME. THE DEALER ADVISED THAT THE PARAMETERS OF THAT RECALL WERE IN EFFECT ONLY FOR 60,000 MILES OR 6 YEARS. THEY SAID MY CURRENT MILEAGE, ABOUT 69,000, PUTS MY CAR OUTSIDE THAT LIMIT AND THEREFORE FORD WOULD NOT PAY THEM TO DO THAT WORK. (I.E. I MUST PAY.) I HAVE SINCE CALLED FORD AND ASKED THEM ABOUT THIS SITUATION AND THEY JUST SAID THEY'D DO NOTHING. I THINK THE DETERIORATION OF THE ENGINE MOUNTS SOUNDS LIKE A WELL-KNOWN (TO FORD, ANYWAY) PROBLEM ON THIS CAR AND SEEMS STRUCTURALLY TO BE INTRINSICALLY RELATED TO THIS OTHER RECALL ON THE SUB FRAME, AND POSSIBLY CAUSED BY IT.
- NHTSA ID
- 710506
Body & structure
Filed Aug 14, 1999
SUB FRAME MOUNT ON DRIVER'S SIDE FAILED. FOR PAST FEW WEEKS I NOTICED INCREASING NOISES/CLUNKING NOISES FROM DRIVER'S SIDE UNDERNEATH MY FEET. THIS WEEK THE STEERING BECAME VERY "STIFF" WITH LEFT HAND TURNS. I WAS INFORMED TODAY BY MY MECHANIC THAT THE PROBLEM CAME FROM A BROKEN SUB FRAME MOUNT. HE ADVICED ME TO TAKE THE CAR IMMEDIATLY TO A FORD DEALER WHICH I AM DOING. THANK YOU
- NHTSA ID
- 709987
- Incident
- Aug 14, 1999
Body & structureSteering
Filed Aug 4, 1999
WHILE DRIVING AT 35 MPH AND WITHOUT PRIOR WARNING, THE BOLT CAME OUT OF THE SUBFRAME, AND CONSUMER HEARD A LOUD NOISE COMING FROM VEHICLE. ALSO, STEERING WENT OUT. *AK
- NHTSA ID
- 844285
- Incident
- Jul 26, 1999
Body & structure
Filed May 28, 1999
CONSUMER RECEIVED RECALL 98V323000, REAR SUBFRAME MOUNTS. CONTACTED DEALER AND THERE WERE NO PARTS AVAILABLE TO CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
- NHTSA ID
- 838632
Body & structure
Filed May 26, 1999
WHILE DRIVING REAR SUBFRAME MOUNTS SEPARATED FROM VEHICLE, RESULTING IN LOSS OF CONTROL AND A COLLISION. VEHICLE WAS TOTALED. MANUFACTURER HAS BEEN NOTIFIED. *AK
- NHTSA ID
- 838490
Body & structureEngine
Filed May 6, 1999
THE FRONT MOUNTS ARE CORRODING & RUSTING & NEEDED REPLACING. HAS RECEIVED RECALL FOR REAR SUB-FRAME MOUNTS, BUT NOTHING FOR FRONT. *AK
- NHTSA ID
- 837587
- Incident
- Mar 25, 1999
Body & structure
Filed May 4, 1999
CONSUMER HAS RECEIVED RECALL 98V323000, REAR SUBFRAME MOUNTS CORROSION. THE PARTS ARE NOT AVAILABLE. DEALER CONTACTED ON 3-11-99 AND 4-9-99. *AK
- NHTSA ID
- 837436
Body & structure
Filed May 4, 1999
BODY MOUNTS FAILED PRIOR TO RECALL NOTICE CAUSING REAR SUBFRAME TO DROP AND LOSS OF STEERING ABILITY. (RECALL 98S36) NLM.
- NHTSA ID
- 545377
Body & structure
Filed Apr 26, 1999
RECALL REPAIR WORK PROBLEMS ON BODY MOUNTS (98V-323). ( UNABLE TO READ COMPLETE DOCUMENT TO DETERMINE SPECIFIC RECALL PROBLEMS. MJS).
- NHTSA ID
- 545167
Body & structure
Filed Apr 19, 1999
SUBFRAME BOLT BROKE CAUSING SUBFRAME TO DROP AND DIFFICULT STEERING, DEALER REFUSED RECALL REPAIR DUE TO VIN. 98V-323 NM
- NHTSA ID
- 545052
- Incident
- Mar 13, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.