Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
58
Latest Mar 15, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 770 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
18
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
10
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1997 Ford Taurus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 58 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 58, in the owner's own words
OIL LIGHT DOES NOT COME ON WHEN LOW. 2. ENGINE LIGHT ALWAYS ON. 3 WHEN I WAS DRIVING THIS WINTER, THE BRAKES, THEY LOCKED UP ON ME AND I ALMOST HAD A COLLISION WITH TWO OTHER CARS BUT I HIT A CURB AND WAS ABLE TO GET MY CAR MOVING AGAIN. 4.CAR IS LOUD WHILE DRIVING. 5 CAN'T GET GOOD GAS MILAGE.6.CAR HAS DEVELOPED AN OIL LEAK.
NHTSA ID
11403159
Incident
Jan 21, 2021
Mileage
162,846 mi
Driver assistanceEngine
Filed Mar 28, 2016
Fire reported
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
10851899
Incident
Mar 21, 2016
Driver assistance
Filed Mar 13, 2012
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD STICK WHEN THE CRUISE CONTROL WAS BEING UTILIZED. THE CONTACT HAD TO DEPRESS THE BRAKE AND DISENGAGE THE CRUISE CONTROL IN ORDER TO STOP THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE SPEED CONTROL BUT FOUND NO FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS UNKNOWN.
NHTSA ID
10451462
Incident
Mar 13, 2008
Driver assistance
Filed Mar 26, 2010
TL* THE CONTACT OWNS A 1997 FORD TAURUS. WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 60 MPH USING THE CRUISE CONTROL, THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THE VEHICLE SUDDENLY BEGAN TO ACCELERATE. THE CONTACT PUSHED THE CRUISE CONTROL DEACTIVATION BUTTON WHICH STOPPED THE ACCELERATION. THERE WERE NO WARNING LIGHTS BEFORE THE FAILURE OCCURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 75,469. UPDATED 05/07/10. *LJ UPDATED 07/12/10*JB
NHTSA ID
10322385
Incident
Nov 9, 2009
Mileage
75,469 mi
Driver assistance
Filed Dec 2, 2008
Crash reported1 injury reported
I PURCHASED A USED 1997 FORD TAURUS ON NOVEMBER THE 10TH OF 2008 FROM A LOCAL DEALER. ON 11/21/08 AT APPROXIMATELY 2100 HOURS MY 17 YEAR OLD DAUGHTER WAS DRIVING THE AFOREMENTIONED VEHICLE, WHEN FOR NO APPARENT REASON THE VEHICLE SUDDENLY ACCELERATED BY IT'S SELF. MY DAUGHTER TRIED TO STOP THE VEHICLE BY APPLYING BOTH FEET TO THE BRAKE PEDAL BUT WAS UNABLE TO STOP THE VEHICLE, AT THIS TIME SHE DECIDED TO JUMP FROM THE VEHICLE. AFTER DOING SO THE VEHICLE CLIMBED A 6 % GRADE HILL APPROXIMATELY 700 FEET THROUGH A FIELD, BEFORE RAMPING A 6 FOOT PILE OF LIMESTONE. THE VEHICLE TRAVELED 14 FEET THROUGH THE AIR BEFORE IMPATING THE GROUND. AFTER IMPACTING THE GROUND THE VEHICLE MADE A RIGHT TURN AND TRAVELED ANOTHER 1500 FEET BEFORE IMPACTING A DITCH AND A TREE. WITNESSES STATED THE VEHICLE HAD TO BE TRAVELING NEARLY 90 MPH AS TRAVELED THROUGH THE FIELD, THE ENGINE WAS STILL ACCELERATING AFTER STRIKING THE TREE. THE IGNITION HAD TO BE TURNED OFF FOR THE ENGINE TO STOP ACCELERATING. TOTAL DISTANCE THE VEHICLE TRAVELED WITHOUT MY DAUGHTER IN THE VEHICLE WAS 2190 FEET. REMEMBER THE FIRST 700 FEET WAS UP HILL THROUGH A FIELD (THE HILL WAS APPROXIMATELY A 6 % GRADE). *TR
NHTSA ID
10250455
Incident
Nov 21, 2008
Mileage
152,350 mi
Driver assistance
Filed Feb 28, 2005
Crash reported
WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY IT COMMENCED TO ROLL FORWARD AND HIT THE GARAGE DOOR. DEALER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER A RECALL.*AK
NHTSA ID
10113134
Incident
Feb 10, 2005
Mileage
107,760 mi
Driver assistance
Filed Oct 14, 2004
Crash reported
WHILE BRAKING AT A STOP SIGN, THE VEHICLE ACCELERATED AND LURCHED FORWARD INTO THE REAR BUMPER OF ANOTHER VEHICLE. *JB
NHTSA ID
10096896
Incident
Oct 12, 2004
Mileage
42,000 mi
BrakesDriver assistance
Filed Oct 6, 2004
WHILE DRIVING AND UPON PRESSING THE BRAKES VEHICLE ACCELERATED. THE ONLY WAY CONSUMER COULD STOP THE VEHICLE WAS TO PUT THE VEHICLE IN NEUTRAL. HOWEVER, THE LAST TIME SHE DID THAT THE VEHICLE ACCELERATED AT FULL SPEED. THERE WERE NO ACCIDENTS OR INJURIES. TOOK VEHICLE TO THE MECHANIC. HOWEVER, THE PROBLEM RECURRED. *AK
NHTSA ID
10095187
Incident
Jul 1, 2004
Driver assistanceEngine
Filed Sep 8, 2004
SPEEDOMETER WOULD STOP OPERATING AND VEHICLE WOULD STALL AFTER DRIVING TWO MILES. VEHICLE HAD BEEN TO SEVERAL REPAIR SHOPS. EACH MECHANIC COULD NOT DETERMINE THE PROBLEM. THEY INFORMED CONSUMER THAT IT MIGHT BE THE CATALYTIC CONVERTER OR THE OXYGEN SENSOR . *AK
NHTSA ID
10091560
Incident
Aug 12, 2004
Mileage
124,000 mi
Driver assistance
Filed Mar 2, 2004
Crash reported
WHEN THE CONSUMER RELEASED THE BRAKE THE VEHICLE BOLTED BACKWARDS AND STRUCK A BUILDING. *PH THE CONSUMER FOUND OUT THE A RECALL WAS ISSUED FOR 1997 TAURUS' FOR THE AUTOMATIC TRANSMISSION, HOWEVER HIS VEHICLE WAS NOT INCLUDED. *NM
NHTSA ID
10061187
Incident
Sep 15, 2003
Mileage
96,200 mi
Driver assistance
Filed Sep 10, 2003
CRUISE CONTROL DOES NOT TURN OFF WITH BRAKE OR OFF BUTTON. ENGINE CONTINUES TO TRY TO MAKE THE CAR GO 65 MPH WHILE TRYING TO SLOW DOWN. CRUISE CONTROL WILL NOT DISENGAGE. HAVE NOT USED CRUISE CONTROL SINCE ORIGINAL INCIDENT. *JB
NHTSA ID
10037581
Incident
Aug 11, 2001
Mileage
60,000 mi
Driver assistance
Filed Jul 15, 2003
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE SPEEDOMETER HAS FAILED, CAUSING A DISTRACTION TO THE CONSUMER. DEALE NOTIFIED. *AK
NHTSA ID
10027288
Incident
Jul 11, 2003
Driver assistanceTransmission
Filed Jun 17, 2003
THE PUMP THAT IS ATTACHED TO THE TRANSMISSION IS ALUMINUM AND IS CAUSING THE PART TO FAIL AND OVERHEAT. WHILE THE VEHICLE IS IN DRIVE IT WILL NOT MOVE AT ALL AND WILL ACCELERATE WITHOUT PRIOR WARNING.*AK
NHTSA ID
10024266
Incident
Jun 17, 2003
Driver assistance
Filed May 8, 2003
THE AUTOMATIC TRANSMISSION FAILED TO SHIFT PROPERLY. *JB WHEN COMING TO A COMPLETE STOP AT A STOP LIGHT, ETC., THE TRANSMISSION DISENGAGES, ESPECIALLY TO THE OVERDRIVE POSITION. THE VEHICLE WON'T MOVE UNLESS THE VEHICLE REVVED. THE PROBLEM CAN IMMEDIATELY BE CORRECTED BY TURNING OFF THE ENGINE IN PARK AND RESTARTING. THIS PROBLEM USUALLY WILL OCCUR 3-4 TIME PER DAY. THE DEALER CANNOT DUPLICATE. *SCC
NHTSA ID
10019517
Incident
May 8, 2003
Mileage
40,000 mi
Driver assistance
Filed Jan 13, 2003
Crash reported1 injury reported
WHILE IN MOTION, CONSUMER PRESSED ON THE ACCELERATOR TO MERGE INTO TRAFFIC. THE ACCELERATOR PEDAL STUCK IN THE DOWNWARD POSITION. CONSUMER PRESSED AGAIN, HOPING THE PEDAL WOULD DISENGAGE ITSELF BUT TO NO AVAIL. *JG *JB
NHTSA ID
10001488
Incident
Oct 16, 2002
Mileage
97,900 mi
Driver assistance
Filed Oct 18, 2002
Crash reported1 injury reported
THE ACCELERATOR STUCK, WHEN I PRESSED IT DOWN TRYING TO MERGE ON THE FREEWAY, SO I PRESSED IT DOWN HARD HOPING IT WOULD POP BACK UP, BUT IT DID NOT. SO I HELD THE BRAKE DOWN HOPING THIS WOULD BRING THE ACCELERATOR BACK UP BUT THAT DID NOT WORK EITHER. SO AS A RESULT I HAD TO JUMP OUT OF THE CAR WHILE MERGING ONTO THE FREEWAY, I DID THIS WHILE HOLDING THE BRAKE DOWN TO SLOW THE CAR UP. I WAS NOT SERIOUSLY HURT. MY CAR INSTEAD OF CRASHING INTO THE OFF RAMP WALL DECIDED TO PROCEED STRAIGHT ONTO THE FREEWAY TO THE CENTER DIVIDE WHERE THE FRONT TIRE STOPPED IT. I WAS GIVEN A RIDE BY A MOTORIST THAT ALMOST HIT ME WHEN I JUMPED OUT THE CAR. WHEN MY CAR WAS FOUND THE TIRES WERE STILL SPINNING BECAUSE THE PEDAL WAS STILL STUCK, NEITHER OF THE AIRBAGS DEPLOYED IN THE CRASH. DT
NHTSA ID
768595
Incident
Oct 16, 2002
Driver assistance
Filed May 20, 2002
THE CAR WILL NOT DRIVE AT 25MPH WITHOUT BREAKING SINCE THE IDLE WILL RUN AT 1500 RPM OR MORE. THE CAR HAS BEEN TO THE DEALER SEVERAL TIMES BUT THEY CAN'T FIND THE PROBLEM. THE CAR WILL CONTINUE TO PULL AS IF IT IS ACCELERATING UNTIL YOU BRAKE TO 0 MPH THEN IDLE SEAMS OK. FORD MUST HAVE A PROBLEM SINCE I HAVE SEEN A LOT OF REPORTS LIKE THIS. I WILL NOT BUY ANOTHER FORD PRODUCT IF THIS IS WHAT THEIR CARS ARE LIKE.*AK
NHTSA ID
762102
Incident
Jun 24, 1999
Driver assistance
Filed Oct 25, 2001
Crash reported1 injury reported
CAR WAS AT A COMPLKETE STOP IN A PARKING SPACE, WHEN IT SUDDINLY ACCELERATED UNCONTROLABLE FORWARD AND STOPPED WHEN IT HIT A TREE/. *AK
NHTSA ID
753677
Incident
Sep 29, 2001
Driver assistance
Filed Sep 28, 2001
WHEN COMING TO A STOP SIGN, ACCELERATOR LOCKED UP AND VEHICLE SPED UP. CONSUMER HAD TO PUT GEAR SELECTOR IN NEUTRAL TO KEEP FROM HITTING ANOTHER VEHICLE, DEALERSHIP IS AWARE OF PROBLEM.*AK THE ENGINE ALSO REVS WHEN COMING TO A STOP. *TT
NHTSA ID
897054
Incident
Jan 1, 2001
AirbagsDriver assistance
Filed Aug 6, 2001
Crash reported
FOOT HAD SLIPPED OFF ACCELERATOR PEDAL, AND VEHCLE HIT A TRAILER. UPON IMPACT WITH TRAILER, AIR BAGS FAILED TO DEPLOY. TOOK VEHICLE TO DEALERSHIP, AND WAS INFORMED BY MECHANIC THAT AIR BAGS WERE FAULTY. *AK
NHTSA ID
893575
Driver assistanceSuspension
Filed Jul 25, 2001
VEHICLE WOULD NOT ACCELERATE FROM A STOPPED POSITION WITHOUT SHAKING VIOLENTLY. 57500 MILES AT THE TIME, $1900 TO FIX IT. *AK ****DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****749177.
NHTSA ID
10006468
Incident
Jul 20, 2001
Mileage
57,500 mi
Driver assistance
Filed May 26, 2001
SYMPTOMS OF PROBLEM: WHEN CAR COMES TO A STOP THE CLUTCH CAN DISENGAGE UNEXPECTEDLY. ONCE GAS IS APPLIED, IT VARIES IN THE AMOUNT OF TIME THE CAR WILL RE-ENGAGE AND WILL ABRUBTLY LURCH FORWARD. THIS RESULTS IN UNINTENDED AND UNEXPECTED VEHICLE MOVEMENT WHICH CAN RESULT IN PERSONAL INJURY AND PROPERTY DAMAGE. I WAS ADVISED BY MY DEALERSHIP THAT THIS WAS A KNOWN DEFECT IN THE TRANSMISSION. THE MECHANIC ADVISED THAT THE FORWARD CLUTCH PISTON COLLAPSES AND REQUIRES THE TRANSMISSION TO BE REBUILT OR SOMETIMES REPLACED. THE DEALERSHIP HAS ADVISED THIS DEFECT HAS BEEN CORRECTED IN LATER MODELS BUT PREVIOUS MODELS WILL NOT BE FIXED UNLESS REQUESTED BY THE OWNER AT HIS OR HER EXPENSE. I DID SOME RESEARCH AND THERE ARE SEVERAL STORIES ON THE INTERNET OF THE SAME FAILURES WITH FORD TAURUS TRANSMISSIONS AT VARYING MILEAGE LEVELS, ONE AS LITTLE AS 40,000. I AM CONCERNED THAT THE LOSS OF ENGAGEMENT OR UNPREDICTABLE RE-ENGAGEMENT CAN CAUSE LOSS OF PROPERTY DAMAGE AND PERSONAL INJURY. PLEASE INVESTIGATE. THANK YOU.
NHTSA ID
745951
Incident
Feb 1, 2001
Driver assistance
Filed Apr 24, 2001
Crash reported
RANDOMLY VEHICLE RACES AND SURGES FORWARD IF IT IS IN DRIVE. IF IN REVERSE, IT SURGES BACKWARD. CONSUMER STATED HE HAS HAD AN ACCIDENT BECAUSE OF THIS PROBLEM.*AK THE MANUFACTURER DECLINED TO TAKE THE RESPONSIBILITY FOR THE PROBLEM. *YH
NHTSA ID
886704
Incident
Apr 23, 2001
Driver assistance
Filed Apr 23, 2001
WHENEVER COMING TO A COMPLETE STOP OR SLOWING DOWN AND PRESSING ON BRAKES,VEHICLE WILL ACCELERATE. CONTACTED DEALER, AND DEALER SAID THEY DON'T SEE ANYTHING WRONG WITH VEHICLE. *AK
NHTSA ID
886487
Incident
Apr 1, 1999
Driver assistance
Filed Apr 10, 2001
WHEN AT A COMPLETE STOP CONSUMER APPLIES GAS PEDAL, PEDAL GOES DOWN, BUT ENGINE DOES NOT REV NOR IS VEHICLE MOVING FORWARD. THEN ALL OF A SUUDEN, IT WILL SURGE FORWARD. SOMETIMES CONSUMER HAS TO SHUT OFF ENGINE TO GET VEHICLE TO RESPOND. NUMEROUS TIMES TO DEALER, CANNOT REMEDY.*AK
NHTSA ID
885579
Incident
Jun 1, 2000
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own