Body & structureBrakesSuspension+1 more
Filed Mar 30, 2011
IN JUNE 2008 I STARTED MY REGULAR YEARLY MAINTENANCE SCHEDULE OF MY 1998 FORD TAURUS WAGON. I HAD MY OIL CHANGE & ROTATED/BALANCED MY TIRES. IN OCTOBER 2008 I HAD TWO TIRES REPLACED (ALL OF MY SERVICE WAS DONE @ A FORD DEALERSHIP IN MY CITY) AND A MULTI-POINT INSPECTION FOR MY VEHICLE INSPECTION. THE MECHANIC ADVISED ME THAT MY CAR NEEDED REAR SHOCKS, AS THE OUTER CASING WAS ROTTED! LEFT INNER TIE ROD WAS LOOSE & FRONT BRAKES WERE WORN. I WENT IN ON OCT 23, 2008 AND HAD ALL OF THE WORK DONE!,$417.45 FOR FRONT BRAKES, RESURFACED FRONT ROTORS; REPLACED FRONT INNER TIE ROD. THEN ON 11/10/08 I WENT IN TO HAVE MY VEHICLE INSPECTED AND WAS ADVISED THAT IT FAILED, THE ROCKER PANELS WERE ROTTED OUT! I MADE AN APPT FOR 11/19/08 TO FIND OUT HOW MUCH IT WOULD COST TO FIX THIS & LEARNED THAT THE ROCKER PANELS WERE NOT AVAILABLE FROM FORD & THAT I NEEDED TO FABRICATE NEW ONES! MY CAR, WHICH HAD 142,555 MILES ON IT, WHICH I THOUGHT TO BE IN PERFECT CONDITION, DID NOT PASS INSPECTION BECAUSE OF SUB-FRAME ROT! THIS VEHICLE HAS ONLY BEEN SERVICED BY FORD DEALERSHIPS, WHO HAD JUST POCKETED $621.45 OF MY MONEY TO PERFORM WORK ON A CAR THAT THEY REFUSED TO INSPECT! IN SEARCHING FOR ESTIMATES TO REPAIR THIS DAMAGE I LEARNED THAT ALL TAURUS' RUSTED IN THE SAME PLACE! UNDER THE ROCKER PANEL COVERS, RIGHT WHERE MINE WAS ROTTED. I WAS TOLD BY EVERY COMPANY TO JUNK MY CAR! I CALLED FORD TO EXPRESS MY CONCERNS AND WAS ONLY TOLD "YOUR CAR IS NO LONGER UNDER WARRANTY". I JUST LEARNED TODAY ABOUT RECALLS ON FORD VEHICLES DUE TO SUBFRAME ROT! MY CAR IS STILL SITTING IN MY DRIVEWAY. I HAVE BEEN UNABLE TO FIX IT AND HAVE NOT JUNKED IT YET BECAUSE I AM SO SADDENED THAT IT WAS NEVER FIXED BY FORD. I HAVE EVERY RECEIPT FOR ALL THE WORK PERFORMED ON MY CAR AND WOULD LIKE MY CAR TO BE INCLUDED IN THE UPDATED RECALLS ON FORD VEHICLES! THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10393721
- Incident
- Nov 10, 2008
- Mileage
- 142,392 mi
Tires & wheels
Filed Oct 12, 2008
I BOUGHT 4 NEW TIRES AT SEARS ON 10/31/06 .AND I HAD A FLAT TIRE SO I PUT AIR IN THE TIRE WHEN I WAS DONE I COULD HEAR THE AIR LEAKING OUT OF THE VALVE STEM I COULD SEE THE CRACKS IN THE STEMS AND REPLACED IT ON 5/18/08 AND A MONTH LATER THE SAME THING I REPLACED ANOTHER VALVE STEM ON 06/16/08 . NOW I WILL HAVE TO REPLACE THE TWO FRONT TIRES VALVE STEMS. *TR
- NHTSA ID
- 10245196
- Incident
- May 18, 2008
- Mileage
- 127,582 mi
Tires & wheels
Filed Oct 21, 2003
WHILE DRIVING, THE RIGHT REAR TIRE TREAD SEPARATED. *AK ALL 4 TIRES BLEW OUT AT HIGHWAY SPEED.*TS *JB
- NHTSA ID
- 10040044
- Incident
- May 1, 2001
- Mileage
- 37,472 mi
Tires & wheels
Filed Sep 3, 2001
COMPLETE SEPARATION OF TREAD FROM TIRE. TIRE REMAINED INFLATED AND I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD.*AK (TIRESIZE: P205/65R15)
- NHTSA ID
- 751588
- Incident
- Sep 2, 2001
Tires & wheels
Filed Jul 3, 2001
ON 6-28-01 I WAS ON I-75 GOING NORTH. MY TIRE UNRAVELED ON ME. MY HUSBAND AND A STATE TROOPER PUT ON A SPARE. MY HUSBAND HAD MY TIRES ROTATED 2 MONTHS BEFORE. I HAVE HAD 3 FLATS AND TIRE REPLACEMENTS ON MY CAR. I CALLED FORD MOTOR CUSTOMER RELATIONS. NICK (800-392-3673) TOLD ME FORD HAS NOTHING TO DO WITH GENERAL TIRES. HE TRANSFERRED ME TO GENERAL TIRES (800-847-3349). EILEEN AT GENERAL TOOK THE COMPLAINT AND GAVE ME A FILE #38421. I AGREED TO GO TO BELLE TIRE TO HAVE THE TIRE INSPECTED. EILEEN CALLED BELLE TIRE. I TOOK THE TIRE TO BELLE TIRE ON 7-2-01. DARRELL AT BELLE TIRE (313-271-9400) CALLED GENERAL TIRE. JILL AT GENERAL TOLD HIM A FILE SHOULD NOT HAVE EVER BEEN MADE ON MY COMPLAINT AND I SHOULD JUST TAKE THE TIRE BACK TO WHERE I GOT IT. SHE WAS VERY ABRUPT AND RUDE. I LEFT.*AK
- NHTSA ID
- 747714
- Incident
- Jun 28, 2001
Tires & wheels
Filed Jun 11, 2001
PE00 020 ; CONSUMER WAS TRAVELING ON THE HIGHWAT AND NOTICED THAT VEHICLE STARTED TO VIBRATE. HE WAS IN CONTROL OF VEHICLE AND WAS ABLE TO COAST TO THE SHOULDERS. LEFT FRONT TIRE TREAD HAD SEPARATED FROM VEHICLE. IT WAS GOODYEAR TIRES. CONSUMER WILL FILL IN MORE INFORMATION THEN NEEDED.*AK
- NHTSA ID
- 890155
- Incident
- May 1, 2001
BrakesTires & wheels
Filed Apr 17, 2001
WHEN BRAKES WERE APPLIED VEHICLE AND STEERING WHEEL/COLUMN WOULD VIBRATE MODERATELY TO VIOLENTLY. DEALERSHIP LOOKED INTO THIS DEFECT AND REPLACED FRONT ROTORS/ TIRES, AND BRAKES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
- NHTSA ID
- 886132
- Incident
- Nov 1, 1999
Tires & wheels
Filed Nov 13, 2000
WHILE DRIVING AT 70 MPH, THE TREAD ON THE REAR DRIVER'S SIDE GENERAL TIRE CAME OFF. DRIVER WAS ABLE TO CONTROL THE VEHICLE. *CJ
- NHTSA ID
- 557514
- Incident
- Oct 24, 2000
Tires & wheels
Filed Sep 20, 2000
FRONT RIGHT TIRE WAS SEPARATING AND STILL HAD PLENTY OF TREAD REPLACED FRONT TWO TIRES WITH THE SAME GENERAL TIRES BUT WORRIED THAT THESE ARE SOME OF THE TIRES THAT SHOULD BE RECALLED WITH THE OTHER GENERAL TIRES THAT ARE BEING RECALLED NOW. *AK( DOT NUMBER: )
- NHTSA ID
- 732044
- Incident
- May 25, 2000
BrakesTires & wheels
Filed Dec 6, 1999
REAR BRAKES WORN OUT AND ROTORS NEEDED TURNING CAUSING NOISE ,ALSO ALL TIRES NEEDED REPLACEMENT. YH
- NHTSA ID
- 549820
- Incident
- Oct 18, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.