Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
109
Latest Nov 19, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 874 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
18
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
26
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1999 Ford Taurus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 109 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 109, in the owner's own words
WAS DRIVING AND ALL OF A SUDDEN THE SPEEDOMETER STARTED JUMPING AROUND, WHEN I STEPPED ON THE GAS THE RPM'S REVED UP HIGH. I STOPPED AT THE STOP SIGN AND THE CAR ACCELERATED BY ITSELF INTO THE INTERSECTION I CAME CLOSE TO HITTING ANOTHER CAR! I HAVE HAD THE VEHICLE SPEED SENSOR REPLACED TWICE ALREADY AND THE TRANSMISSION REPLACED . AS I WAS DRIVING IT HOME THE CAR HESITATED IN THE INTERSECTION THEN JERKED YOU CAN FEEL THE PULSING OF THE CAR AS IT ACCELERATES AND DEACCELERATES. IT IS A SAFETY HAZZARD
NHTSA ID
11047287
Incident
Nov 10, 2017
Mileage
148,725 mi
BrakesDriver assistance
Filed Jul 25, 2017
THE CAR HAS HAD YRANSMISSION REBUILT LAST YEAR AND IM STILL MAKING PAYMEMTS ON THE CAR. THEN 4MONTHS AGO I HAD THE SPEED SENSOR REPLACED RAN GOOD UNTIL DAY BEFORE YESTERDAY WHEN IT STARTING ACTING THE SAME WAY IT WAS BEFORE I GOT IT FIXED SO I JMOW ITS THE SPEED SENSOR AGAIN HOW MANY TIMES DO I HAVE TO FIX THIS CRAP BEFORE IT GETS RECALLED OR BEFORE SPMEONE GETS INTO AN ACCIDENT OR DIES
NHTSA ID
11010626
Incident
Jul 23, 2017
Driver assistancePowertrain (other)
Filed Jan 20, 2017
MAY 2016 I WAS DRIVING MY CAR AND IT FELT LIKE THE TRANSMISSION WAS SLIPPING AND THE SPEEDOMETER WAS ALL OUT OF WHACK, THE RPM'S WERE GOING HIGHER AS I STEPPED ON THE GAS PEDAL. I HAD THE TRANSMISSION REPLACED, THE CAR HAS HAD MORE PROBLEMS AND WAS BROKE DOWN FOR ALMOST THE REMAINDER OF THE YEAR. DEC. 2016 HAD A NEW STARTER, POWER STEERING PULLEY, AND SERPENTINE BELT REPLACED. CAR RAN GREAT FOR 3 DAYS THEN THE SPEEDOMETER WASN'T WORKING AND FELT LIKE THE TRANSMISSION IS SLIPPING OR COMPLETELY GOING OUT. I CAN'T AFFORD TO REPAIR THIS CAR I JUST FINISHED PAYING OFF THE $900 TRANSMISSION JOB, PLUS I AM STILL PAYING ON THE CAR! I AM A SINGLE MOTHER ON DISABILITY WITH NO MONEY FOR REPAIRS OR ANOTHER CAR. PLEASE HELP. *TR
NHTSA ID
10946622
Incident
Dec 26, 2016
Mileage
145,861 mi
BrakesDriver assistance
Filed Feb 14, 2013
Crash reported1 injury reported
WHILE DRIVING THE CAR AT A LOW SPEED, DEER RAN OUT IN FRONT OF ME AND I BRAKE TO STOP AND AT THAT TIME THE CAR SURGED AND ACCELERATED AT A HIGH SPEED WHICH CAUSED ME TO LOSE CONTROL OF THE CAR AND HIT A TREE HEAD ON. I PRESSED THE BRAKES AS HARD AS I COULD AND THE SPEED WOULD NOT DECELERATE. I SUFFERED A LARGE HEAD INJURY THAT REQUIRED 54 STAPLES TO CLOSE THE WOUND. I SPENT OVER A WEEK IN THE HOSPITAL, INCLUDING AN ICU STAY. THIS CAR IS DANGEROUS AND IS CAUSING INJURIES AND POSSIBLE DEATHS. *TR
NHTSA ID
10498177
Incident
Jan 18, 2013
Mileage
85,000 mi
Driver assistance
Filed Nov 7, 2012
Crash reported1 injury reported
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE AT APPROXIMATELY 2 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE CRASHED INTO A PILLAR ON THE SIDE OF A BUILDING. THE DRIVER SUSTAINED MINOR INJURIES TO HER NECK AND SHOULDERS. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO THE CONTACTS HOME AND WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 98,000.
NHTSA ID
10483636
Incident
Feb 25, 2008
Mileage
98,000 mi
Driver assistance
Filed Mar 16, 2012
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT WAS DRIVING 25 MPH WHEN THE ACCELERATOR PEDAL WAS RELEASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 142,218.
NHTSA ID
10451902
Incident
May 18, 2011
Driver assistance
Filed Mar 13, 2012
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN DRIVING AS IF THE CRUISE CONTROL HAD BEEN ACTIVATED AND ACCELERATED ABNORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 121,000.
NHTSA ID
10451543
Incident
Mar 7, 2007
Mileage
121,000 mi
Driver assistance
Filed Mar 13, 2012
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE STOPPED AND WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL IN ORDER TO STOP THE FAILURE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10451436
Incident
Mar 13, 2010
Mileage
130,000 mi
Driver assistance
Filed Mar 13, 2012
Crash reported1 injury reported
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY ACCELERATED BACKWARD AND CRASHED INTO A FENCE. THE CONTACT SUFFERED INJURIES TO THE BACK AND RIGHT LEG. THE VEHICLE WAS TOWED TO A DEALER. THE DEALER DROVE THE VEHICLE AND THE VEHICLE SUDDENLY ACCELERATED AGAIN. THE DEALER DISCOVERED A DIRTY THROTTLE BODY AND HAD IT CLEANED. SINCE THE REPAIR, THE VEHICLE DID NOT EXPERIENCE ANY FAILURES. THE FAILURE MILEAGE WAS 58,000. ..UPDATED 03/21/12 *BF THE CONSUMER STATED HER VEHICLE SAT ON THE DEALERSHIPS PARKING LOT FOR 21 DAYS AND FORD DID NOT SEND AN INVESTIGATOR. UPDATED 03/23/12
NHTSA ID
10451407
Incident
Apr 7, 2011
Mileage
58,000 mi
Driver assistance
Filed Jun 4, 2010
TL* THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE INVOLUNTARILY DECELERATED TO APPROXIMATE SPEEDS OF 10 MPH WITHOUT WARRANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT A SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 128,000.
NHTSA ID
10334649
Incident
May 28, 2010
Mileage
128,000 mi
Driver assistance
Filed May 12, 2009
Fire reported
TL*THE CONTACT OWNS A 1999 FORD TAURUS. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, IT CAUGHT FIRE. THE FIRE SPREAD QUICKLY THROUGHOUT THE GARAGE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THE FIRE COULD HAVE ORIGINATED WITH THE CRUISE CONTROL MODULE, WHICH IS COMMON IN SOME FORD SUV'S. THE CURRENT AND FAILURE MILEAGES WERE 84,000.
NHTSA ID
10268539
Incident
May 10, 2009
Mileage
84,000 mi
Driver assistanceTransmission
Filed Sep 24, 2008
TL*THE CONTACT OWNS A 1999 FORD TAURUS. AT 43,400 MILES, THE AUTOMATIC TRANSMISSION WAS REBUILT AT THE COST OF $1,400. WITHIN A YEAR, IT HAD TO BE REBUILT A SECOND TIME AT NO CHARGE. ON SEPTEMBER 22, 2008, THE TRANSMISSION WAS REBUILT FOR THE THIRD TIME AT 53,600 MILES. THE REPAIR SHOP STATED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE COMPLETELY REPLACED. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SKIPS SECOND GEAR AND THE VEHICLE JERKS OFTEN. THE CONTACT DOES NOT DRIVE ON THE HIGHWAY, ONLY IN TOWN. SHE NOTICED THAT THE VEHICLE IS AT 5,000 RPM WHEN DRIVING. THE ACCELERATOR PEDAL IS EXTENDED TO THE FLOOR, BUT THE VEHICLE ONLY ACCELERATES BETWEEN 5-10 MPH. THE VEHICLE SPEED SENSOR ALSO HAD TO BE REPLACED. THE CONTACT RETRIEVED HER VEHICLE FROM THE REPAIR SHOP ON SEPTEMBER 24, 2008. THE FAILURE MILEAGE WAS 56,408.
NHTSA ID
10243348
Incident
Sep 24, 2008
Mileage
56,408 mi
Driver assistanceElectricalEngine+1 more
Filed Jul 21, 2008
Fire reported
TL*THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE SERVICE ENGINE SOON LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. A MECHANIC REPLACED THE OXYGEN SENSOR; HOWEVER, THE LIGHT STILL ILLUMINATED. THE CONTACT WAS INFORMED THAT THERE WAS A MISFIRE ON THE #6 CYLINDER. IN ADDITION, THERE WAS A LOT OF SMOKE WHEN THE VEHICLE WAS STARTED. HE TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT THE POSSIBLE CAUSE OF THE FAILURE WAS ANTIFREEZE ENTERING THE MOTOR. THE MECHANIC ALSO SUGGESTED THAT THERE WAS A POTENTIAL ISSUE WITH THE HEAD GASKET, WHICH WOULD COST BETWEEN $1,500-$2,500 TO REPAIR. ALSO, THE VEHICLE WOULD NOT DECELERATE IF THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL; THEREFORE, HE WOULD HAVE TO APPLY THE BRAKES INSTEAD. THE MECHANIC INFORMED HIM THAT THE VEHICLE WOULD COAST DUE TO THE CRUISE CONTROL. THE CONTACT ALSO EXPERIENCED ISSUES WITH THE FUEL SYSTEM USING MORE GASOLINE THAN HE BELIEVED WAS NECESSARY. FOR ERRANDS AROUND TOWN, THE VEHICLE WOULD USE A HALF OF A TANK. THE HEADLIGHTS HAD A DINGY COLOR ON THE INSIDE. HE ATTEMPTED TO GET ANOTHER LENS CAP FOR IT, BUT COULD NOT CHANGE IT BECAUSE IT WAS PLASTIC. THE CONTACT WOULD HAVE TO PURCHASE ANOTHER HEADLIGHT TO CORRECT THE ISSUE. THE MANUFACTURER COULD NOT ASSIST BECAUSE THE VEHICLE WAS CLOSE TO TEN YEARS OLD. THE CONTACT ALSO NOTICED THAT THE VEHICLE WOULD ACCELERATE ON ITS OWN AND SLIP INTO ANOTHER GEAR. LASTLY, THERE WAS AN ISSUE WITH THE INSTRUMENT PANEL GAUGES DIMMING INTERMITTENTLY. THE CURRENT MILEAGE WAS APPROXIMATELY 118,000 AND FAILURE MILEAGE WAS 117,400.
NHTSA ID
10235153
Incident
May 25, 2008
Mileage
117,400 mi
Driver assistance
Filed Aug 21, 2007
SUBJECT VEHICLE IS A 1999 FORD TAURUS, MANUFACTURED IN SEPTEMBER, 1998. THE MILEAGE TRAVELED IS 111,000. I WAS PROCEEDING AT 20 TO 25 MPH BEHIND A LOGGING TRUCK. WE APPROACHED A STOP SIGN. I BRAKED. THE CAR CONTINUED TO PROCEED SLOWLY FORWARD, BUT THE ANTILOCK BRAKES ENGAGED AND THE CAR CONTINUED TO ROLL SLOWLY FORWARD. I HEARD A ROAR, AND THOUGHT THE ENGINE AND TRANSMISSION WERE MOVING THE CAR FORWARD, SO SLIPPED THE TRANSMISSION IN NEUTRAL. THE RPM RACED TO 4000 TO 4500. I SHUT OFF THE ENGINE, THEN RE-STARTED. THE REMAINDER OF THE 15 MILE COMMUTE WAS UNEVENTFUL. THIS IS THE ROUTE I HAVE TRAVELED TO WORK FOR 14 YEARS. IT IS RURAL. I AM THE ORIGINAL OWNER OF THE VEHICLE. I CHECKED RECALL 98V204000. THE RETAINER CLIP IS IN PLACE. THE THROTTLE FEELS NORMAL. I AM A LICENSED MECHANICAL ENGINEER. *TR THE CONSUMER STATED THE ACCELERATOR CABLE AND LINKAGE ARE OKAY AT BOTH ENDS. UPDATED 09/12/07 *TR
NHTSA ID
10200254
Incident
Aug 10, 2007
Mileage
111,000 mi
BrakesDriver assistance
Filed Mar 7, 2007
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS IDLING HIGH. THIS CONFIRMED THAT THE CRUISE CONTROL WAS OFF. THE CONTACT ENGAGED THE BRAKES. HOWEVER, THE HIGH IDLE CONTINUED TO OCCUR. WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE STALLED AND THE BRAKES FAILED. THE CURRENT AND FAILURE MILEAGE WAS 97,000 MILES. *AK
NHTSA ID
10184454
Incident
Mar 7, 2007
Mileage
97,000 mi
Driver assistance
Filed Dec 16, 2005
Fire reported
DT: THE CONTACT HEARD AN EXPLOSION OUTSIDE HIS HOME ON DECEMBER 14, 2005 AT APPROXIMATELY MIDNIGHT. HE CAME OUT OF THE HOUSE TO FIND HIS 1999 FORD TAURUS ON FIRE WHILE PARKED. THE FIRE APPEARED TO BE LOCALIZED IN THE FRONT ENGINE COMPARTMENT. THE POLICE WERE NOT NOTIFIED, BUT THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. BASED ON THE EVENTS IT BELIEVED THAT THE FIRE WAS RESULT OF A DEFECTIVE VEHICLE SPEED CONTROL. *AK UPDATED 1/25/2006 - *NM
NHTSA ID
10145461
Incident
Dec 14, 2005
Mileage
130,000 mi
Driver assistance
Filed Dec 8, 2005
DT: THE CONTACT STATES WHILE DRIVING VEHICLE ACCELERATED ON ITS OWN. WHEN ATTEMPTING TO STOP THE ACCELERATION WITH BRAKE PRESSURE THE VEHICLE SHOOK AND LURCHED FORWARD. THE VEHICLE HAS BEEN SEEN BY A DEALER, BUT THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
NHTSA ID
10144781
Incident
Jun 1, 1998
Mileage
4,000 mi
Driver assistance
Filed Jun 3, 2005
CRUSIE CONTROL SWITCH STOPPED WORKING. DEALER SPENT AN HOUR FINDING PROBLEM WHICH HE SAID WAS CASUED BY SWITCH ON BRAKE PEDAL LOSING ADJUSTMENT.PAID $90.00 TO "ADJUST". SEVERAL MONTHS LATER SAME PROBLEM OCCURRED.
NHTSA ID
10124120
Incident
May 15, 2005
Driver assistance
Filed Jan 13, 2005
CONSUMER NOTICED THAT THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE SPEED CONTROL SENSOR AND SHIFTER CABLE NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM
NHTSA ID
10107370
Incident
Jan 12, 2005
Driver assistance
Filed Dec 15, 2004
Crash reported3 injuries reported
WHEN STOPPED AND ATTEMPTING TO SHIFT INTO PARK, THE ENGINE ACCELERATED TO OVER 3000 RPM'S, RESULTING IN AN IMPACT TO A BRICK WALL. THERE WERE ATTEMPTS TO PLACE THE SHIFT IN PARK, TURN THE KEY OFF, AND THE ATTEMPTS TO PULL KEY OUT WERE ALL FAILURES. THE ENGINE ACCELERATION CONTINUED. *BF *SC
NHTSA ID
10103578
Incident
Feb 11, 2003
Mileage
47,000 mi
BrakesDriver assistance
Filed Jul 12, 2004
Crash reported
WHILE BRAKING ENGINE STARTED RACING AT A HIGH RATE INTERMITTENTLY. CONSUMER HADE TO PUMP THE BRAKES. THIS CAUSED A MINOR COLLISION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
NHTSA ID
10081710
Incident
Jun 4, 2004
Mileage
54,000 mi
Driver assistance
Filed Apr 26, 2004
Crash reported
VEHICLE HESITATED TO ACCELERATE WHEN THE GAS PEDAL WAS DEPRESSED FROM A STOP POSITION. INTERMITTENTLY THIS FAILURE OCCURRED WHILE DRIVING. ON ONE OCCASION, WHEN THIS FAILURE OCCURRED, IT RESULTED IN CONSUMER'S VEHICLE BEING REAR ENDED. DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES, AND PERFORMED A DIAGNOSTIC TEST, IN WHICH NO FAILURE CODE WAS FOUND. BUT THE FAILURE RECURRED. *AK
NHTSA ID
10071576
Mileage
24 mi
Driver assistance
Filed Apr 5, 2004
VEHICLE IS HAVING PROBLEMS WITH THE CRUISE CONTROL. IT IS NOT WORKING. THE SPEEDOMETER ISN'T READING IT CORRECTLY. VEHICLE IS ALSO HAVING A PROBLEM WITH ACCELERATION. WHEN IT OCCURS, THE DRIVER SHUT DOWN THE VEHICLE FOR ABOUT 10 MINS. WHEN VEHICLE IS RE-STARTED EVERYTHING BEGINS TO WORK AGAIN. PROVIDE FURTHER DETAILS. *NM
NHTSA ID
10065567
Mileage
20,000 mi
Driver assistance
Filed Oct 1, 2003
Crash reported3 injuries reported
VEHICLE'S ENGINE ACCELERATED TO 3000 RPM'S RESULTING IN VEHICLE HITTING A BRICK WALL.*MR WHEN THE CONSUMER ATTEMPTED TO PLACE THE GEAR IN PARK, THE ENGINE ACCELERATED, IT WAS IMPOSSIBLE TO STOP THE HIGH RPM RATE THE ENGINE HAD ATTAINED. THE VEHICLE JUMPED AN EIGHT INCH CURB CROSSED A SIDEWALK AND A GRASSY AREA OF TWENTY FEET AND VIOLENTLY HIT A BRICK WALL. THE CONSUMER WAS UNABLE TO PLACE THE GEAR INTO PARK, TURN THE ENGINE OFF OR PULL THE KEY OUT OF THE IGNITION. *JB
NHTSA ID
10042562
Incident
Feb 11, 2003
Mileage
47,000 mi
Driver assistance
Filed Aug 20, 2003
Crash reported3 injuries reported
VEHICLE SURGED FORWARD WHEN VEHICLE WAS SHIFTED INTO PARK, RESULTING IN VEHICLE HITTING A BRICK WALL.*MR WHILE SHIFTING INTO PARK, THE ENGINE ACCELERATED TO OVER 3000 RPM WHICH CAUSED THE VEHICLE TO JUMP AN EIGHT INCH CURB AND VIOLENTLY HIT A BRICK WALL.*TS *JB
NHTSA ID
10037628
Incident
Feb 11, 2003
Mileage
47,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own