Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1999 Ford Taurus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 180 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 180, in the owner's own words
I JUST BOUGHT A 1999 FORD TAURUS AND FOUND THE COIL SPRING FRONT DRIVER SIDE OUT OF PLACE CHECKING ON RECALLS SAYING THIS IS AN ISSUE FOR THIS CAR IM GUESSING THIS ISSUE WAS SUPPOSED TO HAVE BEEN REPAIRED THEN WHY IS IT OUT OF PLACE AGAIN IN SAYING I DO NOT KNOW IF ANY OF THE OTHER RECALLS MIGHT HAVE BEEN SUCCESSFULLY REPAIRED CAN I STILL HAVE THIS REPAIRED UNDER RECALLS AND ANY OTHER ISSUES. *TR
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A LOUD POPPING NOISE WHILE THE CONTACT WAS REVERSING. UPON FURTHER INSPECTION, IT WAS FOUND THAT THE DRIVER'S SIDE FRONT TIRE WAS PUNCTURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO ADVISED THAT THE STRUT FAILED AND PUNCTURED THE TIRE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 06/27/14*LJ UPDATED 07/3/2014 *JS
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WOULD MAKE A RATTLING NOISE. A LOCAL MECHANIC INSPECTED THE VEHICLE AND FOUND THAT THE FRONT SPRING STRUTS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THE NHTSA CAMPAIGN NUMBER 04V332000 (SUSPENSION) WAS PERFORMED HOWEVER THE FAILURE WAS NOT CORRECTED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 112,000.
MY SON IS 22 YRS OLD HE BOUGHT THIS 1999 FORD TAURUS FROM A USED CAR DEALER IN MARCH 2013,HIM AND HIS GIRLFRIEND WAS DRIVING DOWN THE HIGHWAY WHEN ALL OF A SUDDEN,THE CAR JERKED TO THE LEFT REALLY HARD HE COULD NOT CONTROL IT NO STEERING CONTROL,NEEDLESS TO SAY HE WENT DOWN A DITCH THRU A YARD AND HIT THIS LADYS PARKED CAR IN HER DRIVE WAY TOTALING IT,AND HIT THE SIDE OF HER HOUSE,HIS GIRL FRIEND WAS CRITICALLY INJURED HAVING TO BE AIRLIFTED,THIS ACCIDENT RESULTED IN A SERIOUS INJURY AND SERIOUS PROPERTY DAMAGE,HIS GIRL FRIENDS SEAT BELT FAILED TO LOCK CAUSING HER TO GO FORWARD THE AIRBAGS DID DEPLOY BUT BECAUSE SEAT BELT FAILED TO LOCK HER HEAD ENDED UP HITTING WINDSHIELD WHEN SHE GOT JERKED FORWARD.,,,AFTER ACCIDENT HAD THE CAR LOOKED AT BY A MECHANIC,THE SUB FRAME HAD RUSTED OUT AND BROKEN AND THE LOWER CONTROL ARM HAD SNAPPED CAUSING THE CAR TO JERK TO THE LEFT AND CAUSING THIS SEVERE ACCIDENT. *TR
ABOUT 2 WEEKS AGO AS I WAS BACKING OUT OF MY DRIVE AND THE LEFT FRONT COIL SPRING BROKE AND PUNCTURED MY TIRE. NOW JUST THIS MORNING AS I WAS DRIVING DOWN THE ROAD THE RIGHT FRONT COIL SPRING BROKE AND PUNCTURED MY TIRE. I KNOW THERE IS A RECALL FROM FORD O4S17 FRONT COIL SPRINGS. HOWEVER THEY ARE SAYING MY CAR IS NOT COVERED BY THE RECALL SINCE MY CAR WAS NOT ORIGINALLY SOLD IN A SALT BELT STATE. WELL IT IS IN A SALT BELT STATE NOW AND IT IS BROKE. 2 FRONT COIL SPRINGS AND 2 TIRES. EVERYWHERE I CALL THE PRICE RANGE IS AROUND 1200 DOLLARS. I AM VERY UPSET WITH FORD. THEY SOLD A DEFECTIVE VEHICLE AND THEY SHOULD BE RESPONSIBLE FOR THE REPAIRS. I WOULD RATHER PUT THE 1200 DOLLARS TOWARDS A NEW VEHICLE THAN WASTE ANY MORE MONEY ON FORD. *TR
ON MARCH 11 2013 AS I BEGAN TO BACK OUT OF MY DRIVEWAY MY FRONT LEFT COIL SPRING BROKE AND PUNCTURED MY TIRE. I KNOW THERE IS A RECALL FROM FORD NUMBER 04S17.WHEN THEY RAN MY VIN THEY SAID THERE WAS NO OPEN RECALL FOUND. AFTER CONTACTING 3 DIFFERENT MECHANICS THEY BELIEVE MY CAR SHOULD BE COVERED BY THIS RECALL. ALL 3 HAVE ADVISED ME TO REPLACE BOTH FRONT STRUT TOWERS. THE RECALL INFORMATION LISTED DESCRIBES EXACTLY WHAT HAPPENED TO MY CAR. MY CAR NEED TO BE FIXED THROUGH THE RECALL. THANK GOD I WAS NOT DRIVING DOWN THE ROAD WHEN THIS HAPPENED. *TR
SUBFRAME AND ROCKER PANEL RUST / ROT. *TR
DRIVING AT LOW SPEED MAYBE 25 MPH. WHEN REAR COIL STRUCT ASSEMBLY WENT BAD. COULD THIS BE A MANUFACTOR DEFECT? *TR
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT TOWED THE VEHICLE TO A LOCAL DEALER WHERE THE DEALER ADVISED THAT THE COIL SPRING NEEDED TO BE REPAIRED. THE DEALER INFORMED THE CONTACT THAT DUE TO THE AGE OF THE VEHICLE, THE DEALER COULD NOT REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN I.D. NUMBER 04V332000 (FRONT:SPRINGS:COIL SPRINGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
TL* THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE AND NOTICED THAT THE DRIVER SIDE OF THE VEHICLE SEEMED TO DROP DOWN TOWARD THE GROUND. THE CONTACT PARKED THE VEHICLE AND NOTICED THAT THE DRIVE AXLE WAS FRACTURED AT THE CV JOINT AND THE CONTROL ARM WAS BENT ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
1999 FORD TAURUS. CONSUMER STATES THE FRONT COIL SPRINGS BROKE ON TWO SEPARATE OCCASIONS. *TGW
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED SHORTLY AFTER PURCHASING THE VEHICLE, THE DEALER INFORMED HIM THAT THE FRONT STABILIZER BAR WAS FRACTURED AND THE REAR STABILIZER BAR WAS MISSING. THE DEALER ADVISED WHEN DRIVING IN WET OR ICY WEATHER A SAFETY HAZARD COULD EXIST. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 185,000.
TL*THE CONTACT OWNS A 1999 FORD TAURUS. DURING STATE INSPECTION, THE LEFT FRONT COIL SPRING FRACTURED. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL# 04V332000(FRONT COIL SPRINGS). NO REPAIRS HAVE BEEN MADE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 96,719.
TL*THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIRE FLATTENED. UPON FURTHER INSPECTION, A TECHNICIAN STATED THAT THE FRONT COIL SPRING FRACTURED AND PUNCTURED A HOLE THROUGH THE TIRE. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS); THEREFORE, THE CONTACT WOULD HAVE TO PAY $900 FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 96,000.
TL*THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE FRONT DRIVER'S SIDE COIL SPRING SPLIT IN HALF AND PUNCTURED THE TIRE. THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER STATED THAT THEY WOULD INSTALL NEW COIL SHIELDS UNDER THE WARRANTY FOR FREE, BUT WILL NOT REPAIR THE COIL SPRING. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
THE REAR SUSPENSION COIL SPRING ON MY 1999 FORD TAURUS SEDAN RUSTED THROUGH AND FAILED. THIS CAUSED A MOMENTARY LOSS OF CONTROL OF THE CAR, BUT DID NOT RESULT IN A CRASH OR ANY DAMAGE. *TR
REAR COIL SPRING FAILURE DUE TO RUST 1999 FORD TAURUS. *TR
BROKEN FRONT COIL SPRING ON 1999MY FORD TAURUS WAGON. *TR
THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 2 MPH TO PULL INTO A PARKING SPACE HE HEARD A LOUD POOPING NOISE AND THEN NOTICED THAT THE DRIVER SIDE FRONT TIRE AND THE COIL SPRING BROKE. HE HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY REPAIRED THE VEHICLE ACCORDING TO RECALL#04V332000 AFFECTING THE SUSPENSION:FRONT:SPRINGS:COIL SPRINGS. HOWEVER THEY WOULD NOT REPLACE THE TIRE AS A FREE REMEDY THAT WOULD ONLY COVER THE EXPENSE FOR THE PARTS THEY WERE AFFECTED BY THE RECALL. HE CONTACTED THE MANUFACTURER AND THEY DID NOT PROVIDE HIM WITH ANY ASSISTANCE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 130,000. (CC)
TL*THE CONTACT OWNS A 1999 FORD TAURUS. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT PART OF THE FRONT PASSENGER SIDE COIL SPRING WAS ON THE GROUND. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE VEHICLE WOULD NOT BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) DUE TO THE MILEAGE. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THAT RECALL IN 2004. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 175,000.
TL*THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT SHE FELT VIBRATIONS IN THE REAR OF THE VEHICLE DURING DECELERATION. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP AND THEY STATED THAT THE REAR SPRINGS NEEDED TO BE REPLACED. SHE STATED THAT THE FRONT SPRINGS HAD BEEN PREVIOUSLY REPLACED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 91,000 AND FAILURE MILEAGE WAS 90,000.
TL*THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DRIVING 1 MPH, THE PASSENGER SIDE FRONT TIRE BLEW OUT. THE CONTACT NOTICED THAT THE COIL SPRING PUNCTURED THE TIRE AND CAUSED IT TO FLATTEN. THE VEHICLE WAS TOWED TO A GAS STATION. HE SPOKE WITH THE LOCAL FORD DEALER AND THEY ADVISED HIM TO BRING THE VEHICLE IN FOR REPAIR. THE DEALER REPLACED THE PARTS FOR FREE, HOWEVER, THEY WOULD NOT REIMBURSE HIM FOR THE TOW AND THE NEW TIRE. THE CONTACT BELIEVES THAT HIS VEHICLE SHOULD BE INCLUDED IN RECALL NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 152,000.
DRIVING OUR 99 FORD TAURUS WHEN WE HAD A SUDDEN BLOWOUT AND SAGGING ON THE LEFT FRONT. THE STRUT SPRING HAD RUPTURED, ALSO PUNCTURING THE TIRE. NEW FRONT STRUTS AND TIRES TOTALLED OVER $1100. LUCKILY, WE WERE TRAVELING AT LOW SPEED WHEN THIS OCCURED. ONE MONTH LATER I DISCOVER THAT FORD HAD RECALLED VEHICLES INCLUDING OUR TYPE FOR THAT VERY PROBLEM. WE WERE NEVER NOTIFIED. THE FORD CUSTOMER RELATIONS PERSON (JASMINE) SAID THAT BECAUSE THEY DID NOT HAVE A 'PROFILE' ON US, WE WERE NOT NOTIFIED. WE HAVE LIVED AT THE SAME ADDRESS SINCE 1991 AND HAVE OWNED THIS CAR FOR YEARS. ANY SECRETARY OF STATE OFFICE WOULD HAVE HAD OUR INFO, YET NO GENUINE NOTIFICATION ATTEMPT WAS MADE. I LEARNED THAT FORD EXTENDED WARRANTY COVERAGE FOR THAT PROBLEM BUT THE TIME AND/OR MILEAGE ON OUR CAR NOW SLIGHTLY EXCEEDED THE LIMIT. I PHONED THE NHTSA ROUGHLY 3 WEEKS AGO. A LADY TOOK DOWN MY COMPLAINT AND STATED THAT SOMEONE WOULD CONTACT ME BY PHONE OR EMAIL. I HAVE RECEIVED NEITHER. I EMAILED FORD CUSTOMER SERVICE AND MY REPLY WAS THAT THERE WAS NO PENDING ACTIONS OR ADJUSTMENTS REGARDING MY VEHICLE. WHEN THIS PROBLEM FIRST SURFACED FORD APPARENTLY TOOK THE EAST WAY OUT AND ONLY NOTIFIED PEOPLE THEY HAD ON RECORD AS OWNERS. IF NOTIFIED, I WOULD HAVE IMMEDIATELY HAD THEM REPAIR THE CAR. NO NOTIFICATION, NO REPAIR AND OUR WELL- BEING WAS PUT IN DANGER AS A RESULT. WE WERE NOT HURT BUT I WOULD LIKE FORD TO LIVE-UP TO THEIR RESPONSIBILITY AND COVER THE DAMAGE COST AS SHOULD HAVE BEEN THE CASE ANYWAY. I WOULD LIKE YOUR INPUT ON THIS BEFORE I PROCEED FURTHUR. PLEASE ADVISE. THANK YOU. AL MANENTE.
1999 FORD TAURUS CUSTOMER HAS CONCERN ABOUT RECALL 04V332000 **CC THE LEFT FRONT COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CONSUMER DISCOVERED A RECALL, HOWEVER WHEN HE CALLED THE DEALERSHIP, HE WAS TOLD HIS VEHICLE WAS INCLUDED IN THE RECALL, BUT HIS VEHICLE WAS OVER THE MILEAGE LIMIT. *JB
TL*- THE CONTACT HAS A 1998 FORD TAURUS WITH AN ODOMETER READING OF 99106 MILES. THE CONTACT WAS DRIVING UNDER SNOWY CONDITIONS AND WAS DRIVING AT ABOUT 40 MPH WHEN THE FRONT DRIVERS SIDE COIL SPRING FAILED WHICH CAUSED THE TIRE TO BLOWOUT. THE CONTACT HAS THE SAME FAILURE AS MENTIONED IN RECALL 04V332000 REGARDING SUSPENSION:FRONT:SPRINGS: COIL SPRINGS. WHEN THE CONTACT WENT TO THE DEALER ABOUT THIS THEY WERE TOLD THAT THE VEHICLE WAS NOT UNDER A RECALL, AND THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .