Body & structureSteeringSuspension
Filed Jan 27, 2020
ON OCTOBER 23 2019, I RETAINED MAVIS DISCOUNT TIRE TO INSPECT MY NEW YORK STATE REGISTERED 2003 FORD TAURUS. MAVIS DISCOUNT TIRE PASSED THE VEHICLE, DETERMINING THE VEHICLES CONDITION COMPLIED WITH NY STATE SAFETY STANDARD OF ROADWORTHINESS. 12/12/2019, AFTER REPAIRING THE TRANSMISSION AT GORILLA AUTO WORKS, I WAS INFORMED OF A SERIOUS STRUCTURAL SITUATION, CONTROL ARM ASSEMBLY "SEVERELY DETERIORATED". ON JANUARY 20TH 2020, I AGAIN REFERRED THE VEHICLE TO CASKINETE FORD CARTHAGE NEW YORK FOR FURTHER EVALUATION, AT FORD MOTOR COMPANY STANDARDS, AS WAS INFORMED, THAT THE CONTROL ARM ASSEMBLY WAS NOT REPAIRABLE, AT THE PRESENT CONDITION, DID NOT MEET NEW YORK STATE OR FEDERAL SAFETY STANDARDS, CONTRARY TO THE ORIGINAL STATUS, AND INSPECTION , ISSUED 10/23/2019 MAVIS DISCOUNT TIRE ARSENAL ST. WATERTOWN NEW YORK. FURTHER EVALUATIONS, STUDY REVEALED, THAT FAILURE OF THIS CONDITION, UNDERWAY, AT US INTERSTATE AVERAGE SPEED OF TRAFFIC, POTENTIALLY CATASTROPHIC INCIDENT WOULD RESULT, EMINENT RISK OF LOSS OF LIFE. PER US AGENCY STANDARDS, I HAVE MADE ALL REASONABLE EFFORTS TO RESOLVE THIS COMPLAINT WITH RELEVANT STATE AGENCIES, DMV. ETC. ADDITIONAL EFFORTS INCLUDED RELEVANT NEW YORK STATE POLITICAL REPRESENTATIVES, TO INCLUDE NEW YORK STATE SENATE. *PLEASE NOTE THE, POSSIBLY INTENTIONAL OMISSION BY MAVIS STAFF, OF THE VEHICLES MILEAGE. OBTAINED BY OTHER RECORDS.
- NHTSA ID
- 11302236
- Incident
- Oct 23, 2019
- Mileage
- 74,029 mi
Body & structureBrakesSuspension
Filed Jan 8, 2016
WE HAD SEVERAL CLOSE CALLS WHERE THE CAR WOULD NOT STOP,AND SLIDE ON DRY PAVEMENT,AND WET CONDITIONS . THE CAR HAD NEW BRAKES, ROTORS, TIRES, BUT STILL WOULD HAVE TROUBLE STOPPING, UNFORTUNATELY MY DAUGHTER WAS DRIVING THE CAR TODAY,AND HIT ANOTHER CAR. I JUST REPLACED THE TIRES AGAIN A FEW MONTHS GO, THINKING THE TIRES WERE THE PROBLEM. I HAD SEVERAL CLOSE CALLS MYSELF, AND I THINK THERE IS A BIG PROBLEM WITH THIS CAR STOPPING. THANK GOD NOBODY WAS HURT, BUT THIS COULD HAVE BEEN MUCH WORSE. MY DAUGHTER WAS GOING APPROXIMATELY 30 MILES AN HOUR, AND SHE WAS ON A CITY STREET, CONDITIONS WERE WET , BUT SHE HAD PLENTY OF TIME TO STOP.
- NHTSA ID
- 10819080
- Incident
- Jan 8, 2016
- Mileage
- 77,000 mi
Body & structure
Filed Apr 24, 2015
TL* THE CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING AT 30 MPH, THE VEHICLE FAILED TO REMAIN IN POSITION. THE CONTACT HAD TO CONTINUOUSLY MANEUVER THE STEERING WHEEL IN ORDER TO KEEP THE VEHICLE IN POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT CRADLE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
- NHTSA ID
- 10712695
- Incident
- Apr 22, 2015
- Mileage
- 93,000 mi
Body & structure
Filed Jan 4, 2015
TODAY A COLD FRONT MOVED IN. I RECEIVED THE VEHICLE FROM MY GRANDPARENTS AND IT HAS SPENT ITS WHOLE LIFE IN THE GARAGE.NOW IT IS ALWAYS OUTSIDE. MULTIPLE TIMES THIS YEAR THE DOOR LATCHES HAVE GOTTEN STUCK IN THE OPEN POSITION. THIS CAUSES THE DOORS NOT TO SHUT, AND ME HAVING TO HOLD THEM CLOSED AS I DRIVE. THEY EVENTUALLY START WORKING ( USUALLY AFTER 20-30 MINS OF DRIVING). I HAVE TRIED DE-ICER AND GREASE BUT NOTHING WORKS. MY MOMS 2005 FORD FREESTYLE HAS THE SAME ISSUE, EXCEPT IT WAS RECALLED BECAUSE OF IT. I FIND IT EXTREMELY DANGEROUS THAT I HAVE TO HOLD MY DOORS CLOSED OR THEY FLY OPEN WHEN I DRIVE. *TR
- NHTSA ID
- 10670011
- Incident
- Jan 4, 2015
- Mileage
- 73,000 mi
Body & structureVisibility
Filed Nov 6, 2014
THE FLOOR BOARD ON PASSENGER SIDE IS WET AND HEATER BLOWER ONLY BLOWS ON SETTING 4. MECHANIC SAID WATER SHORTED OUT BLOWER MOTOR. DID SOME SEARCHING AND FOUND I WASN'T THE ONLY ONE. PLEASE SEE THE FOLLOWING; REFERENCE RECALL NUMBER 03V087000 AND OTHER COMPLAINT 10184014. THIS WILL SHOW A CONTINUING TREND. *TR
- NHTSA ID
- 10653135
- Incident
- Oct 16, 2014
- Mileage
- 150,069 mi
Body & structure
Filed Mar 26, 2014
HAD CAR IN SHOP FOR A/C PROBLEMS. MECHANIC (WHITEHILL AUTO AND BODY) THEY HAD ANOTHER 2003 FORD TAURUS WITH A FRAME (PART OF FRAME) THAT WAS BEING REPLACED BECAUSE OF RUSTING THROUGH. HE SAID THAT OUR FRAME WAS ALSO STARTING TO RUST. HE SAID THEY HAD CONTACTED FORD AND IT WAS NOT LISTED ON ANY RECALL. *TR
- NHTSA ID
- 10574874
- Incident
- Mar 24, 2014
- Mileage
- 150,000 mi
AirbagsBody & structure
Filed Mar 11, 2014
AN ON COMING CAR LOST CONTROL AND SWERVED INTO MY DAUGHTERS LANE OF TRAFFIC. MY DAUGHTER WAS UNABLE TO STOP IN TIME AND T-BONED THE OTHER CAR. UPON IMPACT, THE OTHER CAR WAS SPLIT IN 2. MY DAUGHTERS AIRBAGS NEVER DEPLOYED. ALL I WANT TO KNOW IS WHY HER AIRBAGS NEVER DEPLOYED. WHEN I CALL THE FORD MOTOR COMPANY THEY TOLD ME BECAUSE "NO ONE WAS SERIOUSLY INJURED OR KILLED THEY WOULD NOT LOOK INTO THE MATTER." THANKFULLY EVERYONE WALKED AWAY. MY DAUGHTER HAS A CONCUSSION AND BRUISED RIBS FROM THE ACCIDENT. FORD MOTOR COMPANY TOLD ME THE ONLY WAY THEY WOULD CONSIDER LOOKING AT THE VEHICLE IS IF I BOUGHT THE VEHICLE FROM OUR INSURANCE COMPANY (OUR INSURANCE TOTALED THE VEHICLE BECAUSE OF THE EXCESSIVE DAMAGE) AND THEN HAD THE VEHICLE TOWED TO AN AUTHORIZED FORD DEALER. *TR
- NHTSA ID
- 10568635
- Incident
- Mar 6, 2014
- Mileage
- 66,000 mi
Body & structureSuspension
Filed Dec 11, 2013
JUST BOUGHT THE CAR AND DOING SOME ROUTINE SERVICE , OIL CHANGE , BRAKE INSPECTION ETC. NOTICED THAT THE REAR BODY MOUNTS ON THE SUBFRAME HAD RUST ROT. AND LOOKING OVER THE REST OF THE SUBFRAME NOTICED THAT THE LOWER CONTROL ARMS ON THE FRONT MOUNT OF BOTH LEFT AND RIGHT SIDES WERE ROTTED OUT COMPLETELY. THE REPAIR WORK IS MORE THAN WHAT I PAID FOR THE CAR. I CAN'T EVEN PUT THE CAR ON THE ROAD. IT WILL NOT PASS INSPECTION. FOR A CAR THAT IS ONLY 10 YEARS OLD THE SUBFRAME SHOULDN'T BE ROTTED OUT LIKE THIS.FORD SHOULD GIVE SOME KIND OF ASSISTANCE WITH THIS PROBLEM. *TR
- NHTSA ID
- 10555549
- Incident
- Dec 6, 2013
- Mileage
- 149,500 mi
Body & structure
Filed Nov 15, 2013
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE HAVING THE TIRE CHANGED AT A LOCAL MECHANIC, SHE NOTICED THAT THE SUB-FRAME HAD BECOME CORRODED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,000.
- NHTSA ID
- 10552438
- Incident
- Nov 9, 2013
- Mileage
- 117,000 mi
Body & structure
Filed Sep 25, 2013
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT THE REAR FLOORBOARDS WERE RUSTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 139,000. UPDATED 11/19/13*LJ
- NHTSA ID
- 10545315
- Incident
- Sep 25, 2013
- Mileage
- 139,000 mi
Body & structureElectricalEngine
Filed Aug 29, 2013
MY HUSBAND PICKED ME UP FROM SCHOOL AND HE WENT IN THE STORE AND THE CAR WHILE ME AND MY 1 YEAR OLD WERE IN THE CAR STARTED SMOKING LIKE FROM THE AIR CONDITIONER PART THE WHOLE FRONT PART OF THE CAR, MY HUSBAND RAN OUT OF STORE STATING CAR WAS ON FIRE HE PULLED CAR WAY FROM GAS STATION, I GOT OUT OF CAR AND GOT MY DAUGHTER OUT, FIRE WAS COMING OUT OF HOOD AND BOTTOM OF CAR HIGH WE CALLED FIRE DEPARTMENT EVERYTHING IS ON CAMERA, THAN A POLICE OFFICER CAME OUT. THE FIRE DEPARTMENT PUT OUT THE FIRE.
- NHTSA ID
- 10537882
- Incident
- Mar 28, 2013
Body & structure
Filed Aug 5, 2013
THE VINYL COVER ON ALL FOUR OF THE DOORS HAVE COME LOOSE, ONE FALLING COMPLETELY OFF. *TR
- NHTSA ID
- 10533784
- Incident
- Sep 21, 2012
- Mileage
- 150,000 mi
Body & structureElectrical
Filed Jul 18, 2013
A WATER LEAK WHICH DUMPED WATER ONTO THE PASSENGER FLOOR BOARD ALSO CAUSED MY AC BLOWER MOTOR TO SHORT OUT. FORD WILL NOT HONOR A RECALL BUT WILL FIX IT FOR $550 REPLACING THE BLOWER MOTOR,BLOWER MOTOR RESISTOR AND THE LEAK THAT THEY SAID WAS COMING FROM A "RAIN CAP" ON THE WINDSHIELD. I LOOKED ONLINE AND HAVE SEEN SEVERAL COMPLAINTS ABOUT THE SAME PROBLEM. *TR
- NHTSA ID
- 10525594
- Incident
- Jul 18, 2013
Body & structure
Filed Jul 17, 2013
PREMATURE RUSTING OF WHEEL WELLS. *TR
- NHTSA ID
- 10525336
- Incident
- Oct 3, 2006
- Mileage
- 60,000 mi
Body & structureElectrical
Filed May 7, 2013
WATER LEAKING IN FROM COWL PANEL...CAUSING HEATER MOTOR TO RUST OUT...COULD CAUSE A FIRE. *TR
- NHTSA ID
- 10510944
- Incident
- May 7, 2013
- Mileage
- 130,000 mi
Body & structureElectricalVisibility
Filed Dec 6, 2011
WATER LEAK ON PASSENGER FLOOR,SHORTED BLOWER MOTOR. *TR
- NHTSA ID
- 10438762
- Incident
- Nov 23, 2011
- Mileage
- 119,000 mi
Body & structure
Filed Nov 7, 2011
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT THERE WAS A WATER LEAK ON THE FRONT PASSENGER SIDE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. THE VIN WAS UNAVAILABLE.
- NHTSA ID
- 10434765
- Incident
- Sep 7, 2011
- Mileage
- 98,000 mi
Body & structure
Filed Oct 24, 2011
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD LEAK FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND INTO THE ENGINE CAUSING A SHORT CIRCUIT TO THE BLOWER MOTOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED HE HAD TO REPLACE THE BLOWER MOTOR AND THE RESISTOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000.
- NHTSA ID
- 10432633
- Incident
- Sep 23, 2011
- Mileage
- 22,000 mi
Body & structureVisibility
Filed Oct 21, 2011
A WATER LEAK WHICH DUMPED WATER ONTO THE PASSENGER FLOOR BOARD ALSO CAUSED MY AC BLOWER MOTOR TO SHORT OUT. I AM NOT SURE IF THIS IS RELATED TO RECALL 03V087000 BUT I KNOW IT IS THE SAME PROBLEM AS COMPLAINT #10184014. *TR
- NHTSA ID
- 10432316
- Incident
- Oct 21, 2011
Body & structureElectricalVisibility
Filed Oct 18, 2011
A WATER LEAK, POSSIBLY FROM A FAULTY SEAL, ONTO THE PASSENGER INTERIOR FLOOR BOARD ALSO CAUSED MY AC/HEATER BLOWER MOTOR TO SHORT OUT. MY HEATER SWITCH WILL ONLY WORK IN THE MAXIMUM POSITION. FROM WHAT I HAVE READ IT IS DUE TO A HEATER MOTOR RESISTOR, WHICH HAS CAUSED SIMILAR PROBLEMS FOR OTHER TAURUS OWNERS. I COULD NOT GET FORD TO ACT EVEN THOUGH A RELATED RECALL EXISTED UNDER 03V087000. *TR
- NHTSA ID
- 10430636
- Incident
- Oct 5, 2011
Body & structure
Filed Aug 17, 2011
TL* THE CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 40 MPH THE STEERING WHEEL BECAME DIFFICULT MANEUVER AND CONTROL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE FRONT SUB FRAME WAS CORRODED, CAUSING THE LOWER CONTROL ARM TO DETACH FROM THE SUBFRAME. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. UPDATED 9/13/11 *CN UPDATED 09/28/11
- NHTSA ID
- 10419809
- Incident
- Aug 17, 2011
- Mileage
- 131,000 mi
Body & structure
Filed Feb 23, 2011
WE HAD A SMALL HAIL STORM PEA SIZE HAIL AND CALLED GEICO TO LOOK AT THE ROOF, TRUNK AND HOOD OF THE CAR. THE ROOF HAD LARGE AREA'S OF PAINT MISSING AND BUBBLED WITH LARGE AREA'S OF RUST UNDER IT. THE ADJUSTER TOLD US THIS WAS A DEFECT THAT FORD WAS HAVE WITH CARS AND TRUCKS BETWEEN 2000 - 2006 AND DENIED THE CLAIM. AFTER SEVERAL MONTHS OF RESEARCH AND BODY SHOPS TELLING ME THIS IS A FORD DEFECT, CALLING FORD AND THEM TELLING ME IT'S NOT THERE PROBLEM, LOOKING AT WEB-SITES WITH 100'S OF COMPLAINTS, LEMON LAWS, FACEBOOK PAGES AGAINST FORD, FRUSTRATION BECAUSE PEOPLE WERE LOOSING THEIR CARS DUE TO RUST, AND FORD TELLING US OH WELL EVEN AFTER THE TSA REPORT FORD POSTED STATING THEY KNEW THEY HAD A PROBLEM WITH THE PAINT ADHERING TO THE ALUMINUM TO MAKE THE CAR WEIGH LESS AND A GOOD POSSIBLE FIX WOULD BE TO REPLACE THE PANELS WITH STEAL AND GOOD PRIMER AND PAINTED, THE FORD 800 NUMBER STATED WE ARE SORRY BUT UNLESS WE GET ENOUGH COMPLAINTS AND NHTSA SEES ENOUGH COMPLAINTS TO DO A RECALL WE WON'T HELP. EVEN THE DENVER POLICE DEPARTMENT HAS ISSUED COMPLAINTS OF PAINT PEELING OFF THE CAR LIKE AN ORANGE. *TR
- NHTSA ID
- 10384145
- Incident
- Nov 1, 2010
- Mileage
- 75,000 mi
Body & structure
Filed Feb 16, 2011
SUB FRAME RUSTED OUT ON THIS 2003 FORD TAURUS. 91,000 MILES ON CAR. WILL NOT PASS STATE INSPECTION. *TR
- NHTSA ID
- 10382966
- Incident
- Feb 15, 2011
- Mileage
- 91,000 mi
Body & structure
Filed Feb 16, 2011
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED FOR REGULAR MAINTENANCE, THE MECHANIC DISCOVERED THAT THE SUB FRAME WAS SEVERELY CORRODED. THE DEALER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE AND TO HAVE THE SUB FRAME REPLACED IMMEDIATELY BEFORE DOING SO. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 94,000.
- NHTSA ID
- 10382937
- Incident
- Feb 16, 2011
- Mileage
- 94,000 mi
Body & structure
Filed Oct 20, 2010
TL*THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE PASSENGER SIDE OF THE VEHICLE WHEN IT RAINED. BECAUSE OF THE LEAKAGE, THE HEATING AND AIR CONDITIONING SYSTEM STOPPED FUNCTIONING. SHE WAS ALSO CONCERNED ABOUT MOLD FORMING WHEN THERE WAS WATER ON THE FLOORBOARD. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 34,346. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
- NHTSA ID
- 10361431
- Incident
- Jun 15, 2010
- Mileage
- 30,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.