Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 78 NHTSA owner-reported complaints for the 2012 Ford Taurus. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 78 · page 1 of 4
My steering all of a sudden was stiff and I can barely turn at low speeds. Not safe due to uncontrolled steering. I replaced the pump thinking that would fix it, and it did not. I’m taking it to a dealer after the holiday weekend. No warnings at all.
UNKNOWN
The steering shut down and I could not steer the vehicle in a Holiday parking lot and I almost hit a pedestrian. My engine and oil light came on. I had to shut the car off and turn it back on and it worked again. This is the second time this has happened to me!
The contact owns a 2012 Ford Taurus. The contact stated that while driving at a slow speed, the vehicle was extremely difficult to steer. No warning lights were illuminated prior to the failure. The vehicle was taken to an independent mechanic, who found that the power steering pressure was low. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was not notified of the failure. The failure mileage was 93,000.
The contact owns a 2012 Ford Taurus. The contact stated that while driving at various speeds, several different warning lights were intermittently flashing on the instrument panel. The vehicle was taken to a dealer where she was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was provided the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 200,000.
Driving on the highway, when the car lights, radio, air conditioner, steering wheel, speed all goes out. The car wouldn’t crank back up and theft system keep coming on.
The contact owns a 2012 Ford Taurus. The contact stated while driving approximately 15 MPH and slowing to make a turn at a traffic signal, the vehicle lost power steering functionality. The contact stated that the steering fault, power steering assists off, and the stability track warning lights were illuminated. The contact stated that he drove the vehicle back to his residence, turned off and restarted the vehicle; however, the vehicle failed to regain power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and determined that the failure was related to manufacturer Customer Satisfaction Program: 15N01 (EPAS Power Steering Efforts). The failure mileage was 144,027.
Started car and power steering assist fault light came on making the wheel hard to steer. Turned off the car and restarted it and the same issue, power steering assist fault light has been on for 2 days now
The rear backup camera is showing upside down. It is very difficult to see the blind spot area just to the rear of the vehicle when backing without the camera on this 2012 Ford Taurus. I consider it a safety issue in which I have had several close calls backing since the camera shows pointing upward toward the sky more than it did and upside down. I decided to report this problem when I missed seeing a kid behind me at a Wal-mart parking lot. This problem started in mid September 2022. I have researched this issue on line and there are many complaints about this problem from other people about the 2012 Taurus and other types of Ford automobiles and trucks.
The contact owns a 2012 Ford Taurus. The contact stated that after starting the vehicle, the power steering malfunctioned and the steering wheel was very difficult to turn in either direction. During the failure, the power steering assist fault and service tire mobility kit messages were displayed. The contact indicated that the failure was intermittent and would be corrected by turning off and restarting the vehicle. While parking the vehicle, the failure reoccurred but was not corrected after restarting the vehicle. The failure persisted. The vehicle was taken to the local dealer who diagnosed that the e-pass power steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 90,000.
The contact owns a 2012 Ford Taurus. The contact stated that while the vehicle was parked and the vehicle was turned off, the exterior lights remained operational and the battery was drained the following day. The contact stated that the failure happened over several days. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 177,000.
In 2016 we had a recall fixed for power steering assist failure after I lost power steering going 55 mph down the highway and approaching a corner. Once again the power steering assist failure happened thank goodness I was not driving but started the car remotely and then when went to leave work I had no power steering! I contacted Ford got a case number and they are saying if fixed once that it is closed. How can something be of a safety concern 1 time but not the next. The parts are in and the vehicle will be serviced in the next week so I don’t have any invoice yet
TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED WHILE PULLING INTO A PARKING SPOT AND MAKING A RIGHT TURN, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE FAILURE PERSISTED. THE CONTACT CALLED TOWNE FORD OF REDWOOD CITY (1601 EL CAMINO REAL, REDWOOD CITY, CA 94063, (650) 366-57440) ABOUT HAVING THE VEHICLE DIAGNOSED, AND WAS INFORMED THAT THERE WOULD BE A FEE ASSESSED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
I HAVE BEEN DEALING WITH THE SERVICE MANAGER MIKE WHO IS AT THE SCOTTSDALE, AZ LOCATION AT AUTONATION. I HAD MY VEHICLE WORKED ON THERE A LITTLE OVER A MONTH AGO. I PAID $1600 FOR REPAIRS; I WAS INFORMED AT THAT TIME THAT THE AIR BAG SENSOR LIGHT WAS NOT OPERATING PROPERTY. I KNEW THE LIGHT WAS ON FOR A WHILE, BUT I DID NOT REALIZE THAT THE AIRBAGS DID NOT WORK. I ASKED WHEN I PICKED THE VEHICLE UP AFTER THE REPAIRS WERE COMPLETED, WHEN THE SENSOR WILL BE IN. MIKE INFORMED ME THAT THEY WOULD CALL ME. EVER SINCE I LEFT THERE, NO ONE HAS CALLED TO GIVE ME AN UPDATES ON THE PARTS BEING ORDER. I CALLED 5 TIMES, INCLUDING CALLING MARSHALL WHO WAS MY SERVICE ASSOCIATE WHO PROVIDED NO RESPONSE. I TOLD HIM THAT I WAS GOING TO WRITE A BAD REVIEW BECAUSE I HAVE BEEN CALLING FOR WEEKS AND NO ONE WAS PROVIDING ME ANY ANSWERS, AND HIS RESPONSE WAS RESPONSE WAS, 'I'LL LOOK FORWARD TO THE BAD REVIEW.' THIS CLEARING SHOWS THAT MIKE DOES NOT CARE ABOUT MY SAFETY OR ANYONE ELSE WHO IN IN MY VEHICLE, INCLUDING MY CHILD. I HAVE BROUGHT SEVERAL FORD VEHICLES AND FEEL THAT I TRUST THE MECHANICS AND FEEL THAT I HAVE BEEN LET DOWN DUE TO THE UNCARING DEMEANOR THAT MIKE AND MARSHALL NOT RESPONDING TIMELY TO ADDRESS SAFETY CONCERNS. I FEEL THAT AT THIS POINT, MY FAMILY AND I ARE NOT PROTECTED WITH A VEHICLE THAT WE ENTRUSTED IN FORD TO PROVIDE US SAFETY WHICH WE ARE DRIVING ON THE ROAD. ADDITIONALLY, I TRULY FEEL THAT I'M GETTING TREATED THIS WAY BECAUSE I'M AN AFRICAN-AMERICAN WOMAN LIVING IN SCOTTSDALE, AZ IN THE YEAR OF 2020 AND I STILL FEEL THAT RACISM IS STILL ALIVE AND TRULY HAVE ENCOUNTERED HERE AT AUTONATION. THIS IS A SAFETY ISSUE AND I FEEL THAT FORD HAS A LOT OF EMPLOYEES WHO VALUE CUSTOMER'S LIVES, BUT THIS PARTICULAR LOCATION HAS SHOWN THEIR TRUE COLORS AS TO HOW THEY STAND FOR CUSTOMER SATISFACTION AND SAFETY.
2012 FORD TAURUS. WHEN YOU FIRST START THE CAR WHILE ITS STATIONARY, THE FCIM (FRONT CONTROL INTERFACE MODULE) MALFUNCTIONED WHICH CAUSED THE DEFROST TO HAVE ELECTRICAL ISSUES. AND THE RADIO DOES NOT WORK.DEALER STATED THAT THE DEFROSTER MALFUNCTIONED AND BLEW HOT AIR AT 90 DEGREES. THE VEHICLE WAS DIAGNOSED AS NEEDING THE FCIM I WAS NEVER GIVING A PRICE FOR THAT PART EITHER AND SPENT 250 DOLLARS ON A POSSABLE IDEA OF WHAT COULD BE WRONG. I NEED TO GET THIS FIXED IT MY WIFE CAR AND SHE DRIVE MY SPECIAL NEEDS DAUGHTER AROUND IN THIS. AND THERE ARE OVER 5000 LETTERS LIKE THIS ALL OVER THE INTERNET IT SEEMS TO BE A FLAW IN THAT FCIM MODULE.
AFTER RESEARCHING, FORD HAS INSTALLED FAULTY WATER PUMPS IN THIS CAR ALONG WITH OTHERS THAT HAVE THE 3.5 ECOBOOST ENGINE. WATER PUMP FAILED ON ME AND SINCE THE WATER PUMP IS INSIDE THE ENGINE YOU DONT REALLY KNOW WHEN IT IS GOING TO GIVE OUT. LEAKING OF THE COOLANT ON THE HIGHWAY. MY MECHANIC WARNED ME THAT THIS FAILURE COULD LEAD TO COOLANT LEAKING INTO THE ENGINE WHICH WOULD RESULT IN THE NEED OF A NEW ENGINE. FORD NEEDS TO RECALL THIS!
TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE USING THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 118,136.
ENGINE TEMPERATURE STARTED TO RISE VERY HIGH WHILE MY SON WAS DRIVING ON THE ROAD CITY STREET AND HAD TO PULL OVER. ALL THE ENGINE COOLANT HAD LEAKED OUT BECAUSE OF A FAULTY WATERPUMP THAT FORD MOTOR COMPANY HAS FAILED TO RECALL ON ALL THE ENGINES. AS I CAN TELL THE COOLANT DID NOT ENTER THE ENGINE OIL AND DESTROY THE ENTIRE ENGINE TO MY KNOWLEDGE. HOW CAN THE STATE OR THE GOVERNMENT ALLOW THIS TO NOT BE A RECALL AND HAVE FORD REPAIR ALL VEHICLES WHEN THEY FAIL OR BEFORE THEY FAIL TO AVOID PEOPLE LOSING THERE LIFES BECAUSE OF IMMEDIATE ENGINE FAILURE.
WHILE SITTING AT A STOP SIGN THE ENGINE COMPARTMENT CAUGHT FIRE BURNING THE TOP OF THE ENGINE COMPARTMENT AND HOOD. IT HAPPENED SO FAST I CAN ONLY ASSUME IT WAS FUEL RELATED.
WHILE DRIVING THE STEERING GOT SUPER TIGHT AND HARD TO STEER. DRIVING ON A STRAIGHT STRETCH OF ROAD. GOT AN ALIGNMENT IT HELPED BUT TWO DAYS LATER IT WENT BACK TO HARD TO STEER.
THE PROBLEM HAS OCCURRED MULTIPLE TIMES AND WITH NO LUCK OF DIAGNOSIS. BUT MY VEHICLE HAS LOST ALL ELECTRICAL FUNCTION LIGHTS, DASH CLUSTER, HEAT, ETC. HAS DONE THIS ON DIFFERENT OCCASIONS BUT SEEMS TO FIX ITSELF BUT THEN DOES IT AGAIN. WITH THAT BEING SAID NOW ON TOP OF THAT MY VEHICLE IS STUCK IS NOW STUCK IN ANTI THEFT MODE WHERE THE VEHICLE IS NO LONGER DRIVABLE. I CAN NOT START THE VEHICLE, I HAVE HAD KEYS REPROGRAMMED AND THE CAR LOOK OVER MULTIPLE TIMES WITH ABSOLUTELY NO HELP DIAGNOSING THE ISSUE. I HAVE DONE SOME RESEARCH ON MY OWN AND FOUND THAT THERE ARE A LOT OF OTHER PEOPLE WHO HAVE BEEN HAVING THE SAME PROBLEM WITH NO SUCCESS GETTING THE PROBLEM FIXED. THE FIRST TIME IT OCCURRED WAS 7/01/17 AND HAS CONTINUED OFF AND ON UP TO DATE AND HAS NOW LIKE STATED EARLIER HAS NOW MANIFESTED INTO THE ANTI THEFT NOT ALLOWING CAR TO BE STARTED RENDERING IN NON DRIVABLE AT THIS TIME
TAKATA RECALL.: THE CAR POWER'S DOWN WHILE DRIVING, AIR CONDITION,LIGHTS, SIGNALS SHUTS DOWN, THEFT ALERT COMES ON ALSO. ALL THESE THINGS HAPPENING WHILE DRIVING ON THE HIGHWAY, IN THE CITY, AND WHILE PARK!!!!!
THE DRIVER'S SIDE INSIDE DOOR HANDLE FAILED TO OPEN THE DOOR TO ALLOW EGRESS. IT HANGS OUT LIMPLY ON ITS HINGES NOT ENGAGING THE DOOR LATCH. TO OPEN THE DOOR, THE WINDOW HAS TO BE ROLLED DOWN AND THE OUTSIDE DOOR HANDLE PULLED UP AS THOUGH ENTERING THE VEHICLE. THIS PROBLEM WAS THE SUBJECT OF A PRIOR RECALL SEVERAL YEARS AGO AND THIS VERY SAME INSIDE DOOR HANDLE WAS REPAIRED BY A FORD DEALER.
DRIVING NORMALLY , WHEN SUDDENLY THE STEERING BECAME EXTREMELY DIFFICULT. LUCKILY I WAS ON A CITY STREET GOING ABOUT 40 MPH AND I WAS ABLE TO MANAGE THE VEHICLE ENOUGH TO GET IT TO THE SIDE OF THE ROAD.
CAR WAS IN MOTION, ENGINE AND WRENCH LIGHT CAME UP AND CAR CAN'T BE ACCELERATED. WE CHANGED THE ENTIRE THROTTLE ASSEMBLY SYSTEM , STILL FAILING, AN NOW WE ARE UNABLE TO DRIVE THE CAR. IS VERY DANGEROUS TO DRIVE THE CAR BECAUSE IT WILL SLOW DOWN IMMEDIATELY THE LIGHTS COME UP.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .