Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jan 15, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 581 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2013 Ford Taurus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming brake
Shown in the owner’s own words, exactly as filed
BrakesEngineFuel system
Filed Jan 15, 2024
I’m not having any success with my local Ford Dealership or with Ford Customer Service getting my car covered under the Customer Satisfaction Program. I have fuel system issues, I need to replace both cats and 2 bad sensors, halfshaft, fuel system, and braking issues. The dealership said to contact Ford and Ford says it’s the dealership’s problem. If they don’t fix it, I’m done with Ford. If they can’t stand behind their products and their dealerships won’t help the customers, then my loyalty is done. I’ve already had to replace a poorly designed PTU at my expense and now this, buyer beware on Interceptors. Let’s hope I don’t have any other issues. No one seems to be willing to help and I’m beyond frustrated with this experience.
NHTSA ID
11565530
Incident
Sep 29, 2023
Mileage
103,250 mi
BrakesPowertrain (other)Steering
Filed Jan 14, 2024
Please allow submission of additional information regarding issues with my 2013 Ford Taurus Police Interceptor. As stated on the previous complaint filed on 1/9/2024, I got my car service at AutoNation Ford Service Center on 12/16/2023, and I brought it back to the service center on Saturday, 12/23/2023 because of the car’s poor performance and engine had laminated on 12/17/2023. I went to pick up the car on Thursday 12/28/2023 in the morning, the Ford representative said the car is fine, and there is nothing wrong with the car. I say thank you and drive off. So, I am driving the car for about 5 minutes, it feels sluggish. Then the engine light comes on, I make a U turn and return the car to AutoNation Ford for service. As things stand now, my car is still AutoNation Ford service center, due to the defects which are causing poor performance while driving the 2013 Ford Taurus Police Interceptor, issues such as: Rough Steering, Bad Ignition Switch, and braking issue. Per my previous statement, I drove the car for about on 12/28/2023, it felt extremely sluggish. The hard shifting in vehicle, and steering wheel was rough . The brakes have more issues than normal. The engine light came on.
NHTSA ID
11565399
Incident
Dec 17, 2023
Brakes
Filed Feb 14, 2021
Crash reported1 injury reported
WAS INVOLVED IN A ACCIDENT ANTI LOCK BRAKES DID NOT ENGAGE PRIOR TO ACCIDENT AS THE TIRES LOCKED UP WHEN PRESSING ON THE BRAKES RESULTING IN THE ACCIDENT . THE ACCIDENT HAPPENED ON A INTERSTATE HIGHWAY WHILE IN MOTION
NHTSA ID
11396138
Incident
Jan 22, 2021
Mileage
67,000 mi
Brakes
Filed Apr 20, 2017
REAR BRAKE SYSTEM. (ENTIRE REAR BRAKE SYSTEM REPLACED 4 TIMES IN LESS THAN 2 YEARS). 2013 FORD TAURUS WAS PURCHASED IN MAY 2013. MAY 2015 ENTIRE REAR BRAKE SYSTEM (CALIPERS, ROTORS, BRAKE PADS, ETC) NEEDED TO BE REPLACED IN MAY 2015. IN OCTOBER 2015, ENTIRE REAR BRAKE SYSTEM AGAIN HAD TO BE REPLACED FOR THE SECOND TIME. NOVEMBER 2015, THE ROTORS WERE CUT. JUNE 2016, ENTIRE REAR BRAKE SYSTEM REPLACED FOR THE THIRD TIME. APRIL 20, 2017, CAR IS CURRENTLY AT A FORD SERVICE CENTER BECAUSE ENTIRE REAR BRAKE SYSTEM NEEDS TO BE REPLACED FOR THE FOURTH TIME IN LESS THAN 2 YEARS. I ASKED FOR THE WARRANTY TO BE EXTENDED BUT WAS TOLD BY FORD'S CUSTOMER CARE TODAY THAT FORD "GRACIOUSLY" EXTENDED THE INITIAL WARRANTY TO 77,000 MILES AND CAN DO NOTHING FURTHER FOR ME WITH REGARD TO THIS MATTER.
NHTSA ID
10979649
Incident
Apr 20, 2017
Mileage
70,000 mi
Brakes
Filed Apr 20, 2017
REAR AXLE BRAKES FAILED AFTER 39000 MILES. NOISE AT LIGHT BRAKING IN FORWARD AND/OR REVERSE. PADS ARE NOT SIGNIFICANTLY WORN. ROTORS VISIBLY MARKED AND ROUGH. AFTER TRIPT OF ~50 MILES DISTINCT BRAKE SMELL AND ROTORS ARE VERY HOT. NEED TO REPLACE (NO WARRANTY AT THIS MILEAGE) AS THIS WILL EVENTUALLY DEVELOP INTOA MAJOR BRAKE FAILURE WITH SAFETY IMPLICATIONS.
NHTSA ID
10979437
Incident
Apr 15, 2017
Mileage
41,000 mi
BrakesElectricalFuel system+1 more
Filed Feb 8, 2017
Fire reported
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN APPROACHING A STOP LIGHT OR STOP SIGN WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHOOK FROM FRONT TO BACK. IN ADDITION, THE VEHICLE STALLED AND FAILED TO START. THE STEERING WHEEL SHOOK EACH TIME THE VEHICLE WAS STARTED AND THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE 02 SENSORS FAILED AND THE FUEL PUMP HAD A LEAK. BOTH COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
NHTSA ID
10950372
Incident
Jan 31, 2017
Mileage
56,000 mi
Brakes
Filed Apr 9, 2014
THE REAR DRIVER SIDE BRAKES HAVE BEEN ACTING UP AND WILL MAKE A LOUD CLUNK WHEN YOU GO TO STOP, THE TIRE AND BRAKES SMELL HOT, TOOK IT TO A MECHANIC ON SUNDAY SAID A CALIBER WAS RUSTED AND IT SHOULD BE UNDER WARRANTY CALLED DEALERSHIP TOOK IT IN TO LIBERTY FORD IN BRUNSWICK OHIO. THEY SAID IT WAS THE BRAKE PAD AND ROTOR DUE TO THE WEATHER WE HAVE IN OHIO THAT IT WAS RUSTED AND WOULD NEED TO BE REPLACED AT 360. 00 FOR THE 2 PARTS PLUS LABOR, REALLY A 2013 YEAR CAR WITH UNDER 25,000 MILES ON IT. *TR
NHTSA ID
10578748
Incident
Mar 24, 2014
Mileage
24,000 mi
BrakesExterior lightingSuspension
Filed Mar 14, 2014
WHILE BRINGING MY WIFE HOME FROM WORK,DOWN A CITY STREET, SHE YELLED OUT TO ME TO WATCH OUT...DEER! AUTOMATICALLY, I LOOKED TO THE RIGHT IN PEOPLE YARDS AND WOODED ARE,THEN LEFT, ONLY TO FIND THEM JUST SLIGHT TO MY RIGHT FORM THE CENTER OF OUR CAR. AT THIS POINT I KNEW THE BRAKES WERE IN GREAT SHAPE. HOWEVER THESE HALOGEN PROJECTION HEADLIGHTS HAVE A DECENT PATTERN, BUT ARE LIKE HAVING TWO CANDLES. WHY IS IT MY 2006 MERCURY MONTEGO HAD FACTORY HID HEADLIGHTS AND NOW 7 YEARS LATER THEY WENT BACKWARDS, AS OTHER CARS ARE NOW USING LED HEADLIGHTS? THIS WAS NOT THE ONLY TIME. THE NEXT TIME MY WIFE NOTICED A PERSON WALKING IN THE ROAD,WHY WHO KNOWS? EXCEPT I AM NOT HAPPY WITH WHAT I THINK IS POLITICS FORD IS DOING. THESE LIGHTING SYSTEM IS SO BAD IF I HAD THE HIGH BEAMS ON WHILE DRIVING WITH ON COMING TRAFFIC NOBODY BLINKS AT ME. (I KNOW THIS SHOULD NOT BE DONE FOR SAFETY REASONS, BUT I HAD TO PROVE TO MYSELF THAT IT'S NOT JUST ME DUE TO THE CHANGE OVER FROM HID TO HALOGEN LIGHTING. PS) TODAY MARCH 14 2014, I WROTE THRU THE WEBSITE PLANET FEEDBACK TO THE CEO OF FORD OVER THIS ISSUE. I ALREADY MENTIONED THIS ON SURVEYS FORD GAVE ME WHEN I PURCHASED THE AUTO, AND MENTIONED IT TO THE DEALERSHIP. *TR
NHTSA ID
10572512
Incident
Nov 13, 2013
Mileage
5,122 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own