Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Dec 17, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 581 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2013 Ford Taurus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming other
Shown in the owner’s own words, exactly as filed
Other / unspecified
Filed Dec 17, 2021
The contact owns a 2013 Ford Taurus. The contact stated while driving 70 MPH, the "Service Advance Trac" warning message was displayed. The vehicle then lost motive power. The failure occurred on three separate occasions. The vehicle was taken to the dealer. The dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to take the vehicle to a dealer. The failure mileage was approximately 148,000.
NHTSA ID
11444147
Incident
Dec 7, 2021
Mileage
148,000 mi
Other / unspecified
Filed Feb 23, 2021
THE REAR SUSPENSION TOE LINK FAILED ON MY VEHICLE WHILE I WAS DRIVING IN CITY TRAFFIC, GOING STRAIGHT. I COULD ONLY GO 5 MPH TO THE NEAREST REPAIR SHOP AS THE REAR WHEEL WAS NEAR FALLING OFF. THERE ARE SEVERAL RECALLS FOR THIS IDENTICAL PART, BUT NOT MY SPECIFIC VIN.....EVEN THOUGH IT'S THE IDENTICAL PART UNDER OTHER RECALLS. SAFETY RECALL 20S04, 20S62, 19S17, TO NAME A FEW.
NHTSA ID
11397604
Incident
Feb 23, 2021
Mileage
106,000 mi
Other / unspecifiedSteeringSuspension
Filed Jan 21, 2021
HAD THE REAR TOE LINK RECALL PERFORMED ABOUT 2 WEEKS AGO. FINALLY DECIDED TO LOOK AND THE OLD LINKS ARE STILL ON THE CAR. EMAILED PICTURES TO SERVICE ADVISOR EARLY MORNING CALLED A FEW MINS LATER SAID HE GET THEM TO HIS GM MANAGER ASAP. NEVER GOT A RESPONSE DECIDED I'D SWING BY ON MY WAY HOME. ASKED WHAT THE DEAL WAS. SAID THEY HADN'T HAD A CHANCE TO LOOK AT IT YET. [XXX], CAN I AT LEAST HAVE SOMETHING SAYING IT'S SAFE TO DRIVE WITH THESE OLD RECALLED LINKS THEY DENIED THE REQUEST. SAID MAYBE FORD CHANGED THE PART AND IT'S NOT WHAT YOU THINK IT SHOULD LOOK LIKE. ASKED ASSISTANT SERVICE MANAGER TO LOOK AT THE LINKS. EXPLAINED THE WELD THAT HOLD THE ROD AND BUSHING TOGETHER IS WHAT'S BREAKING. THE NEW PART HAS NO WELD AND IS ONCE PIECE. SHE SAYS SHE'S NOT SURE BUT IT DOESN'T LOOK LIKE A NEW PART. 73K MILES OF ROAD GRIME STILL ON IT LOOKING LIKE THE REST OF THE SUSPENSION. WELL I GET HOME AND SHE CALLS ME. SAID I WAS RIGHT THAT IS THE OLD PART AND THE NEW ONE IS SUPPOSE TO BE A ONE PIECE. I SAY GREAT. BUT SHE'S WONDERING WHY THE TECH MIGHT HAVE PENCILED WHIPPED THE SAFETY RECALL OR IF POSSIBLY IT WAS A ERROR PUT MY PAPER WORK CLEARLY HAS NOTES FROM THE TECH STATING TOE LINKS WERE REPLACED AND ALIGNMENT WAS PERFORMED TO BE IN SPEC AND TEST DROVE CARE AND IS IN SPEC. THEY WANTED ME TO COME IN FIRST THING FRIDAY MORNING BUT I CAN'T MISS MORE WORK DUE TO THERE ERRORS SO SATURDAY IS THE SOONEST SHE SAYS OKAY. A FRIEND TOLD ME TO FILL THIS OUT. I'M NOT SURE WHAT I REALLY EXPECT FROM THIS BUT IF IT SAVES IT FROM HAPPENING TO SOMEONE ELSE THAT DOESN'T KNOW WHAT TO LOOK FOR. IT CAN SAVE A LIFE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ID
11389322
Incident
Jan 21, 2021
Mileage
73,000 mi
Driver assistanceOther / unspecifiedSteering
Filed Jun 30, 2020
WITHOUT WARNING AND WHILE DRIVING ,THE STEERING WAS VERY VERY VERY HARD TO STEER IN YHE PROPER DIRECTION ALMOST CAUSING A HEAD ON COLLISION AT 50 MPH AND THE ONCOMING TRAFFIC ASWELL 45MPH PLUS = 95 TO 100 MPH COLLISION ON A TWO LANE TWO DIRECTION HIGHWAY.WHEN THIS OCCURRED THE POWER STEERING INFO CAME ON SAID SERVICE POWER STEERING NOW AND STABILITY CONTROL SYSTEM LIGHT CAME ON
NHTSA ID
11331650
Incident
Jun 30, 2020
Mileage
195,000 mi
Other / unspecifiedSteering
Filed Jun 26, 2018
TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT "ADVANCED TRACK SYSTEM OFF" WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN DRIVING ROUGHLY AS THE "NO POWER STEERING" WARNING INDICATOR FLASHED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED, BUT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO SUBURBAN FORD OF FERNDALE (21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000), BUT THE DIAGNOSIS RESULTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ID
11103948
Incident
Jun 26, 2018
Other / unspecifiedSteering
Filed Jun 22, 2018
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE TRACTION CONTROL AND POWER STEERING INDICATORS ILLUMINATED. THE DEALER (FAIRWAY FORD INC, 444 US-117, BURGAW, NC 28425, (800) 291-7714) WAS CONTACTED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
NHTSA ID
11103469
Incident
Jun 8, 2018
Mileage
123,000 mi
Other / unspecifiedSuspension
Filed Aug 24, 2014
PURCHASED 2013 FORD TAURUS LIMITED NEW FROM DEALER. A MONTH AFTER PURCHASE, NOTICED TERRIBLE VIBRATION IN VEHICLE AT HIGHWAY SPEEDS. DEALERSHIP TRIED TO BLAME IT ON BAD TIRES, WHICH THEY REPLACED. DIDN'T SOLVE THE PROBLEM. SPOKE TO FORD CUTS SERVICE WITH NO RESOLUTION. DROVE 2 OTHER USED TAURUS' WITH SIMILAR RESULTS. *TR
NHTSA ID
10627925
Incident
Jul 15, 2013
Mileage
1,500 mi
Other / unspecifiedSuspension
Filed Apr 5, 2014
Crash reported1 injury reported
WHILE DRIVING, THE WHEEL FELL OFF THE VEHICLE AND THE VEHICLE SWERVED. THIS OCCURRED AT A LOW SPEED (10MPH) UPON MORE CLOSELY INSPECTING THE VEHICLE, IT APPEARS THAT THE AXLE WAS BROKEN OFF OF THE VEHICLE. I HAVE A PHOTO OF THE BROKEN PIECE OF THE VEHICLE, AS WELL AS PHOTOS OF THE BROKEN SITUATION OF THE VEHICLE. THIS CAR WAS RENTED THROUGH BUDGET RENTAL CAR AGENCY, AND I DO NOT KNOW IF RESPONSIBILITY ALSO LIES WITH THE RENTAL CAR COMPANY AS WELL. *TR
NHTSA ID
10577590
Incident
Oct 1, 2013
Driver assistanceOther / unspecified
Filed Oct 1, 2013
TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE, THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000...UPDATED 12-24-13 *BF THE CONSUMER STATED THE RADIO AND NAVIGATIONS SYSTEM WAS NOT WORKING.
NHTSA ID
10546381
Incident
Jul 15, 2013
Mileage
4,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own