Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
56
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
11
Reports on file since Jun 29, 2018
What this page shows
Our database holds 56 NHTSA owner-reported complaints for the 2018 Ford Transit. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 56 · page 1 of 3
SteeringSuspension
Filed Aug 5, 2026
I took my vehicle on for am oil change and the mechanic brought to my attention that the front subframe of the vehicle had serious rot and rust. This lower subframe ties the front control arms together and other structural components, which is concerning with how fast this component has degraded. When researching this online, this appears to be a common issue on 2015 and later Transit vans, to the point that an investigation was started towards a class action lawsuit. My vehicle is only 8 years and has 95,000 miles, quite young for this serious of an issue to be found. Ford should be held responsible and a safety recall should be issued as other manufacturers have had similar ones in recent years.
NHTSA ID
11755008
Incident
Aug 4, 2026
Filed May 22, 2026
Back up camera works only intermittently.
NHTSA ID
11739640
Incident
Oct 1, 2025
Electrical
Filed May 7, 2026
Odometer Fraud. The contact purchased a 2018 Ford Transit. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase the mileage was 64,000 and at the time when the fraud was discovered the mileage was 364,00.
NHTSA ID
11736268
Incident
May 7, 2026
Mileage
364,000 mi
Engine
Filed Feb 25, 2026
The contact owns a 2018 Ford Transit. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to several independent mechanics, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
NHTSA ID
11720498
Incident
Feb 25, 2026
Mileage
90,000 mi
EnginePowertrain (other)
Filed Dec 5, 2025
1- THE TURBO HAS FAILED TWICE 2- CURRENTLY The torque converter has failed. The mechanic has claimed this is a common problem and recommends a complete transmission replacement. This is available for inspection right now. The problem was suspected by Dealer but independent center diagnosed. The vehicle made a terrible hum as if it was going to explode. We had it cleaned and it made it stop for 10 miles, then it resumed.
NHTSA ID
11703242
Incident
Oct 1, 2025
Filed Oct 13, 2025
Rear-view camera displayed on rear-view mirror quit working, creating a blind spot behind the vehicle. No accident has yet occurred, but the danger is there. The vehicle is available for inspection. Ford has issued a recall for this problem for this year, make, and model vehicle, but Ford says that the recall is not extended to vehicles like mine that were manufactured in a plant not covered by the initial recall #25V270, which has recently been extended. My vehicle has not been inspected by any third party, nor has the problem been confirmed by any local dealer, althought I have spoken to my local dealer, Sarasota Ford, twice about this issue. No warning lamps or messages have been displayed in my vehicle. The camera just goes to a blue screen, especially when the weather is warm or in the heat of the day.
NHTSA ID
11693073
Incident
Sep 1, 2025
Electrical
Filed Oct 11, 2025
In hot or humid conditions, the 8 inch center display flashes on and off intermittently. This failure makes the backup camera unusable, which is a safety problem. It also makes controlling the navigation or radio very difficult. The dealer has looked at this vehicle problem a few times in the last five years and has been unable to duplicate the problem. I cannot force this to occur at the dealership service department. Because the weather condition needed to duplicate this problem rarely occur near my home getting service for this is very difficult. Once the heat or humidity has subsided via using the air conditioning, the problem goes away after an hour or so.
NHTSA ID
11692745
Incident
Sep 22, 2025
Powertrain (other)
Filed Sep 29, 2025
The contact owns a 2018 Ford Transit. The contact stated that while driving approximately 40-60 MPH, the vehicle started vibrating abnormally and was almost uncontrollable. The contact held the steering wheel tightly. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the driveshaft coupling had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was approximately 480,000.
NHTSA ID
11690253
Incident
Jun 29, 2025
Mileage
480,000 mi
Filed Sep 18, 2025
09/18/25 As per conversation with Ford Customer Service; while the vehicle falls within the Mfg Date (Oct 19 2017) and Mfg Place (Kansas) listed on recall notice 25S89 AKA 25V572000, 25V270, the issue description -"rear view camera distorted or blank" is still not eligible because it falls outside of Fords approved/listed VIN numbers. Ford Customer Support recommended having the issue repaired at local dealer and pay out-of-pocket and 'hope' that Ford acknowledges this VIN as part of a 'possible' future recall. How can I/we/you be assured that Ford will review this particular issue and consider it for recall? Are there other vehicles like mine that have this ongoing issue that Ford has deliberately excluded?
NHTSA ID
11688220
Incident
Sep 18, 2025
Electrical
Filed Sep 2, 2025
Odometer Fraud. The contact purchased a 2018 Ford Transit. The contact stated that upon taking the vehicle to the Ford dealer for service, the contact was informed that the vehicle was a Lemon vehicle, and that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 33,135; however, upon retrieving the Carfax history report of the vehicle, the Ford dealer informed the contact that the vehicle mileage was 240,000.
NHTSA ID
11684566
Incident
Sep 2, 2025
Mileage
240,000 mi
Powertrain (other)
Filed Aug 19, 2025
My 2018 Ford Transit 250 experienced a failure of the Input/Turbine Speed Sensor in the 6R80 transmission’s mechatronic lead frame at approximately 60,000 miles. The failure was confirmed by an authorized Ford service department, which retrieved DTC codes P0715-00 and P0717-00. These codes indicate that the turbine speed sensor signal is lost, forcing the transmission into limp mode, causing loss of power and erratic shifting. This is a serious safety concern, it can occur suddenly while driving and results in loss of proper gear control. Relation to Recall 19S07 Ford has already acknowledged this same defect in other vehicles using the 6R80 transmission. In Safety Recall 19S07, Ford recalled certain 2011–2013 F-150, Expedition, and Navigator models due to failure of the Output Shaft Speed (OSS) sensor in the 6R80 lead frame. The failure mode, symptoms, and remedy (lead frame replacement and PCM update) are identical. In my case, the failure is of the Input/Turbine Speed Sensor rather than the OSS sensor, but both are housed in the same lead frame assembly and both result in sudden sensor failure, limp mode, and unsafe driving conditions. Why Action Is Needed Despite the identical defect, Ford has refused coverage because my VIN is not included in Recall 19S07 and my vehicle is just outside the 5 year / 60,000 mile powertrain warranty. This exclusion leaves Transit owners unprotected even though we are experiencing the same premature failure Ford already acknowledged. Given the safety implications, I am requesting NHTSA to investigate whether Recall 19S07 should be expanded to include Ford Transit vehicles equipped with the 6R80 transmission. Summary Vehicle: 2018 Ford Transit 250, 60,000 miles DTCs: P0715-00, P0717-00 (Input/Turbine Speed Sensor failure) Component: 6R80 mechatronic lead frame (same part as in Recall 19S07) Symptoms: Limp mode, loss of shifting, unsafe drivability Ford refuses coverage despite identical failure acknowledged in other model
NHTSA ID
11681679
Incident
Jun 15, 2025
Driver assistance
Filed Jun 13, 2025
Crash reported2 injuries reported
The contact owns a 2018 Ford Transit. The contact stated that while slowly driving into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into another parked vehicle. During the incident, the brake pedal was pressed, but the vehicle did not stop. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. No injuries were reported and a police report was taken at the scene. Also, the vehicle later experienced the same failure. While attempting to park the vehicle again experienced unintended acceleration and drove forward, crashing into a second vehicle. During the crash, the two front occupants of the second vehicle had sustained undisclosed injuries that later required medical treatment. No further information was available. A police report was taken at the scene. The vehicle was towed to the local dealer, who was unable to determine the cause of the second failure. The contact indicated that the failure had recently reoccurred for the third time. The cause of the failures was not determined. The manufacturer was not contacted regarding the failures. The failure mileage was unknown.
NHTSA ID
11666727
Incident
Dec 5, 2020
Engine
Filed Apr 15, 2025
The contact owns a 2018 Ford Transit. The contact stated while driving at 55 MPH, the vehicle suddenly started losing power, after driving over 200 yards, the vehicle became inoperable. The check engine and service engine warning lights were illuminated. The contact merged to the side of the road as a ramp was coming up and called AAA. The vehicle was towed to the dealer and was diagnosed with a timing chain and engine failure. The contact was informed by the dealer of an extended warranty; however, the warranty had expired two days prior to the failure. The vehicle was taken to an independent mechanic. The engine was replaced with a used engine, new timing chain, new gaskets, engine oil, water pump, rear sealant, coolant, and spark plugs. The vehicle was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 156,206.
NHTSA ID
11654711
Incident
Feb 17, 2025
Mileage
156,206 mi
Other / unspecified
Filed Nov 3, 2024
I finance this car 10/ 25/24. I found some papers inside the car that says the car was 300.0 miles. But i purchased to the dealer with 77.0miles, how can I know is was a fraud?
NHTSA ID
11623348
Incident
Oct 27, 2024
Other / unspecified
Filed Oct 28, 2024
I was driving on a rural highway 55 mph when I heard a pop! I lost control and veered into oncoming traffic! I slowed down by tapping brakes and ended up back on the right side in the shoulder/ditch. The shoulder had new gravel so it slowed me down and grabbed a hold of what was left. Found the wheel out in the ditch a good ways from the car and also three lug nuts with bolts still attached and broken at the base in the stretch from the turn off to where the car stopped. Also found my brake pad near a lug nut in the median! Bolts completely broken at the base with lug nuts still attached. Wheel completely fine just not on car. Inside rim gouged out from riding on it after the bolts broke. Found a recall on Ford Transit for the 2019 version of this vehicle for the exact same problem. But since this is a 2018 Ford will not honor it. Cause appears to be a weakness in the alloy used which warps over time and then without warning causing the bolts to brake at the base and separate wheel from vehicle.
The contact owns a 2018 Ford Transit. The contact stated that while driving at various speeds, an abnormal squeaking sound would be emitted from the vehicle without warning. The contact stated that the sound went away upon the depression of the brake pedal. Since owning the vehicle, the contact had taken the vehicle to the dealer for an oil change, each time, the contact was informed that both the brake pads and rotors needed to be replaced. The contact stated that the clips needed to keep the brake pads in place fractured approximately 20-50 miles after being replaced. The contact stated that the brake pads and rotors had been replaced several times due to the failure. The manufacturer was notified of the failure and acknowledged the failure; however, no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 160,000.
NHTSA ID
11593003
Incident
Apr 1, 2022
Mileage
160,000 mi
Driver assistanceEnginePowertrain (other)
Filed Mar 26, 2024
With this vehicle when driving on highway or interstate once you go past about 40 miles the transmission begins to overheat and when it reaches a temperature of approximately 245° it will kick down into limp mode causing the vehicle to suddenly slow down in front of other traffic. You have to get over to the side of the road and let the transmission cool down before you can continue at a safe pace. This vehicle has been taken multiple times the transmission has been replaced twice. They have replaced the transmission cooler, they have an auxiliary cooler, and the problems still persist. This is very dangerous to be operating when it kicks down tent mode and gears down suddenly. It has been in Fords service shop for over seven months now and we just got it back with the new auxiliary cooler on it and it is still having the same problem.
NHTSA ID
11579477
Incident
May 17, 2023
Mileage
200,593 mi
Engine
Filed Mar 15, 2024
7 injuries reported
The contact owns a 2018 Ford Transit. The contact stated while driving at various speeds, the vehicle made an abnormal whistling sound. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where an unknown sensor was replaced, and the check engine warning light was no longer illuminated. Additionally, the contact stated while driving 60 MPH with her husband and 5 children in the vehicle, they all started having severe headaches, were dizzy and her daughter 's ears were ringing. The contact stated that she pulled to the side of the road for a moment. Then she rolled down the windows and drove to the residence. The contact stated that her 5 years old and 8 years old vomited upon arriving at the residence. The contact and her family did not seek medical assistance. The contact stated that they were able to recover after 24 hours. The vehicle was taken to an independent mechanic, where it was diagnosed that the exhaust manifold bolts were fractured, causing carbon monoxide to leak inside the cabin of the vehicle. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they aware of the failure and that an improved part had been made. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 110,000.
NHTSA ID
11577564
Incident
Mar 1, 2024
Mileage
110,000 mi
Engine
Filed Dec 7, 2023
The contact's company owns a 2018 Ford Transit. The contact stated while driving 60 MPH, the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the tow company mechanic, where it was diagnosed that coolant intrusion in the engine had caused the engine to seize. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to tow the vehicle to the dealer for diagnostic testing. Additionally, the manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 90,000.
NHTSA ID
11558976
Incident
Nov 21, 2023
Mileage
90,000 mi
ElectricalEngineFuel system
Filed Nov 15, 2023
The vehicle goes into "limp" mode at random and without warning. The driver loses the ability to accelerate even though the engine remains on. This poses a serious safety risk to the driver, passenger and all other drivers on the highway when the driver has lost mechanical control and has to coast to the side of the road out of traffic. This began happening only after 37,000 miles. The throttle body was replaced, however, this is a reoccurring issue on other vehicles of the same type in my fleet posing a major safety threat to my employees and bystanders.
NHTSA ID
11555253
Incident
Oct 18, 2021
Driver assistance
Filed Oct 24, 2023
Hi, I bought this Ford 150 transit brand new back in 2018. About 6 months ago my rear camera is not working properly, sometimes the screen is dark or the view is real fuzzy hard to see cars when backing up. I called Ford corporation to see if this has a recall , but no such luck. They did file a complaint form of the issue. Will let me know when there is a recall. I'm worried that someday i'm going to back up and hit a car or a person, Also i do use this van for work to transport people. Its hard to see with a large full size transit van. I think this should be a recall for these transit vans its decently a safety problem. Please let me know. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11551722
Incident
Apr 1, 2023
Filed Sep 13, 2023
We was going to a week long camp.The individual in the front passenger seat said to the driver that he was not feeling good and told the driver that he was going to take a nap. Before he laid back he looked in the back of the van to check on the kids. As he looked back one kid appeared to be having a seizure. So the driver immediately pulled over. I was following in another van. So I pulled over and went up to the van to see what the issue was and opened the side door. The kids was all hanging there heads sick and vomiting.We hurried and called 911 for help.When the medics got there they informed us of carbon monoxide poisoning. So we took the van to the next town and dropped the van off at the dealership and had to rent another van to go on with our trip. So on our way back home we picked the van back up from the dealership. It was after hours so we called ahead and paid for the repair. They replaced the rear door seal. How ever before we picked it up we purchased a co detector to put in the van. We went a very short distance and the alarm went off. so we had to travel the rest of the way home with the windows down approximately 10 hours. We now have the van at another dealership back closer to home. the dealership is now telling us there is a plug missing under the van and that we need to buy a tail pipe extension that ford has designed to get the exhaust fumes out from under the van. they are also telling us that the vehicle will not pass a state safety inspection with it dumping the exhaust fumes under the van and this will be repaired at our expense. Now my question is if there was not a design flaw why did Ford design a tail pipe extension? Also as i drive down the road I notice all the newer van have an extended tail pipe. Also would the tail pie not be part of the emissions and if it is why would this not be covered by the 8 year 80000 mile emissions warranty? this is a very serious situation. As we talked to a phyishion she said we was minutes from death
NHTSA ID
11544243
Incident
Jul 16, 2023
Tires & wheels
Filed Aug 31, 2023
The contact owns a 2018 Ford Transit equipped with Michelin Tires, Tire Line: Agilis CrossClimate C-Metric, Tire Size: 235/65R/16C, and DOT Number: 1FK4107CX. The contact received notification of NHTSA Campaign Number: 23T002000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID
11541858
Incident
Jun 12, 2023
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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