RoadVitals

2024 Ford Transit Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest May 11, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
11
Reports on file since May 16, 2024

What this page shows

Our database holds 26 NHTSA owner-reported complaints for the 2024 Ford Transit. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 26 · page 1 of 2

Seat belts
Filed May 11, 2026

Attempting to purchase a Midwest Automotive Designs, Patriot RV on Ford Transit chassis. The rear seat belts installed by the RV manufacturer for rear passenger seating have been removed but dealership refuses to replace them. The dealer is offering this vehicle for sale without required safety equipment. I believe this is a violation of DOT law ?

NHTSA ID
11737077
Incident
May 10, 2026
Other / unspecifiedSuspension
Filed May 1, 2026

The rear axle snapped and rear tire separated and rolled behind vehicle on the expressway causing the potential for injury/fatalities to our driver and surrounding passenger vehicles by recall 24S05. At no point did we receive communication from Ford that the vehicle should not be operated. We scheduled the recall repairs for next week, 5/4/26 however this morning, 5/1/26 the rear axle snapped and the tire fell off of the vehicle. The vehicle has been towed to Roche Ford in Bensenville for repairs. The recall has been well documented and has thus far caused 285 incidents and 1 accident prior to our issue this morning. There were no indicator lights or messages to indicate an issue.

NHTSA ID
11735071
Incident
May 1, 2026
ElectricalEnginePowertrain (other)
Filed Apr 1, 2026
Fire reported

On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality. While attempting to safely maneuver to the shoulder, the operator experienced loss of power steering and reduced braking capability. During this time, flames were observed originating from the engine compartment. The operator was able to safely pull the vehicle over, exit, and contact emergency services. The vehicle subsequently became fully engulfed in flames and was completely destroyed. No injuries were reported. A preliminary fire investigation determined the area of origin to be the passenger side of the engine compartment, with evidence of possible electrical involvement. The specific failed component has not yet been identified. This incident created a significant safety hazard due to the sudden loss of vehicle control systems combined with an active vehicle fire during operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11728529
Incident
Mar 11, 2026
Body & structure
Filed Mar 17, 2026

Fuel filler door hinges continues to break and the consumer has to pay for a new housing unit. The hinges can break at anytime and the fuel door can become a potential issue while driving. It can break all the way off and hit another vehicle while traveling on the road/ Highway. The problem has been confirmed by the dealerships as they always have back-stock of new units to replace. There is no warning as to when it breaks at all.

NHTSA ID
11725020
Incident
Mar 14, 2026
Powertrain (other)
Filed Jan 16, 2026
1 injury reported

While traveling straight at approximately 30 miles per hour, the front differential locked, causing the front wheels to lock and abruptly stopped the vehicle. Vehicle was towed to a Ford dealership, which verified the differential failed, and not due to lack of lubricant. There were no symptoms prior to failure. The abruptness of the stop caused the operator to suffer whiplash like symptoms.

NHTSA ID
11711509
Incident
Jan 6, 2026
Other / unspecified
Filed Nov 18, 2025

See the attached video..the car was not serviced before..this the assembly factory negligence..they didn't secure the nodes properly

NHTSA ID
11700147
Incident
Nov 18, 2025
Filed Oct 9, 2025

My backup camera goes black and radio buttons do not work when this happens. They replaced apim and harness wires but did not solve the problem. They say they cannot replace radio because not on recall list. My van is under warranty. My van has the same issue as the recalls but not on the list. I've been having this issue since I bought the van. It needs to be on the recall list so I can get this issue fixed.

NHTSA ID
11692259
Incident
May 29, 2024
Driver assistance
Filed Sep 12, 2025

The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 ( BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11686944
Incident
Jun 16, 2025
AirbagsBody & structureBrakes
Filed Sep 10, 2025

A car dealership sold me a brand new vehicle that had an open recall.

NHTSA ID
11686385
Incident
Sep 7, 2025
Driver assistance
Filed Aug 28, 2025

The contact owns a 2024 Ford Transit. The contact stated that he was unable to rent the vehicle on Turo. The contact received information on NHTSA Campaign Number: 25V315000 (Back Over Prevention). The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was contacted; however, only a recorded message was available. The contact had not experienced a failure.

NHTSA ID
11683587
Incident
Aug 28, 2025
Driver assistance
Filed Aug 26, 2025

The contact owns a 2024 Ford Transit. The contact stated that while in reverse(R), the rearview camera displayed either a blank or a distorted image. The vehicle was taken to a dealer, where a software update was performed on the vehicle; however, the failure returned soon after the software update. The contact then received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,174.

NHTSA ID
11683242
Incident
Feb 18, 2025
Mileage
6,174 mi
Fuel system
Filed Jul 22, 2025
1 injury reported

The contact owns a 2024 Ford Transit. The contact stated that while driving at various speeds; an abnormal fuel odor would leak into the interior cabin, which caused health issues. In addition, the contact stated that while stopped around other vehicles in daily traffic, the exterior exhaust fumes would leak into the interior cabin of the vehicle. No warning lights illuminated. The contact sought medical attention for vomiting and severe dehydration due to a high carbon monoxide poisoning level of 2.6 as a non-smoker. Upon further inspection, the contact noticed a leak on the passenger side manifold and under the flexing coupling. The vehicle was taken to 3 separate dealers, where the vehicle was declined to be diagnosed. The vehicle was then towed to a local dealer, where it was diagnosed; however, no failures were identified. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.

NHTSA ID
11675384
Incident
Mar 10, 2025
Mileage
12,000 mi
EnginePowertrain (other)Seat belts
Filed Jul 19, 2025

Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information

NHTSA ID
11674802
Incident
Jul 18, 2025
Exterior lighting
Filed Apr 14, 2025

We rented the Vehicle from ACE Rent A Car JFK location. The turn signals were not working. Hazards worked as normal. When inspected it is suspected an electrical issue with the cable connections caused them not to work. Google searches revealed similar issues on other car models.

NHTSA ID
11654535
Incident
Apr 8, 2025
Tires & wheels
Filed Mar 20, 2025

The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11649495
Incident
Mar 20, 2025
SteeringTires & wheels
Filed Jan 8, 2025

The contact owns a 2024 Ford Transit The contact received notification of NHTSA Campaign Numbers: 24V226000 (Tires) and 24V591000 (Steering) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11634829
Incident
Jan 8, 2025
ElectricalEngine
Filed Dec 16, 2024
Fire reported

Purchased this new vehicle from the dealer and while driving from the dealership to my business, I heard a loud bang and the vehicle caught fire.

NHTSA ID
11631096
Incident
Dec 6, 2024
Electrical
Filed Sep 13, 2024

Upon startup center main touch screen black screened making all vehicle settings unavailable. No adjusting radio, climate, settings, parking assistance, etc. Only park that would come up on screen was back up camera view when in reverse but no line assistance.

NHTSA ID
11614383
Incident
Sep 13, 2024
Body & structure
Filed Jul 24, 2024

Passenger sliding door has no child safety locks

NHTSA ID
11604189
Incident
Jul 22, 2024
Body & structure
Filed Jul 24, 2024

Passenger sliding doors have no child safety locks

NHTSA ID
11604187
Incident
Jul 22, 2024
Body & structure
Filed Jul 24, 2024

Passenger sliding doors have no child safety locks

NHTSA ID
11604186
Incident
Jul 22, 2024
Body & structure
Filed Jul 24, 2024

sliding passenger doors have no child safety locks.

NHTSA ID
11604185
Incident
Jul 22, 2024
Other / unspecified
Filed Jul 10, 2024

Ford is taking too long to remedy this recall. And also their inference that there may be smaller tires put on the vehicle materially changes the vehicle that I purchased. Based on information at Large It is believed that there are remedies that can be deployed without reducing the tire size. Many are awaiting their decisions so they can move forward with their vehicles.

NHTSA ID
11600975
Incident
Jul 10, 2024
Other / unspecified
Filed Jun 28, 2024

We are now 3 months into Ford recall 24S21/24V226 for the Transit Trail. No communication has been received beyond the initial notice in March and no timeline has been given. As seen in forums online, many buyers, myself included, sit in the dark while our vans rot away on the dealers lot with no end in sight. Ford needs to at least give us a timeline so buyers can make an informed decision on proceeding to wait, or back out of their purchases (if possible).

NHTSA ID
11597370
Incident
Jun 28, 2024
Tires & wheels
Filed May 21, 2024

The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11589839
Incident
Mar 1, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .