RECALL NHTSA 15V798, MY STEPS SUSTAINED A COMPLETE FAILURE. THE MAIN SHOULDER BOLD BROKE SENDING THE STEPS IN A FREE FALL. THE COACH WAS PARKED IN MY DRIVEWAY AT THE TIME. SENT PICTURES AND BUILD SHEET TO LIPPERT, THEY INSIST I TAKE IT TO A SERVICE CENTER. NO-ONE CAN TAKE THE COACH FOR SEVERAL WEEKS. LIPPERT STATED THEY WILL THEN ORDER THE PARTS TO FIX THE STEPS. THEY OFFERED A $200 CREDIT TO NEW STEPS BUT I HAVE TO TAKE IT TO A DEALER FOR THE NEW STEPS.
- NHTSA ID
- 10852232
- Incident
- Mar 26, 2016
- Mileage
- 16,200 mi