2015 Forest River Rockwood Problems

The contact owns a 2014 Forest River Rockwood Windjammer RV. The contact stated that the welds on the axle were cracked. Additionally, the tires were rubbing on the fender wells. The contact stated that he had experienced six tire blowouts in the past 4 years. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure was mileage was unknown. Consumer stated there is cracked welds and sagging suspension.

THE ROOF AROUND THE EDGES ARE LITERALLY PEELING BACK. THE TRAILER HAS BEEN PARKED AT AN RV PARK FOR A YEAR. DRY DISSAP

2015 FOREST RIVER ROCKWOOD. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL FIRE AND INSTALLATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES INCLUDING ELECTRICAL AND STRUCTURAL. THE DEALER ADVISED THE CONSUMER TO CONTACT THE MANUFACTURER. THE CONSUMER REQUESTED A FULL REFUND FOR THE CAMPER. UPDATED 08/21/2017 *JS

7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO TV. ALL 120 VOLT RECEPTACLES WERE BUZZING. CUT ALL BREAKERS OFF &DISCONNECTED ALL CORDS @ 8:00 AM CALLED CAMPING WORLD RV SALE REPORTED ISSUES MANAGER & SERVICE DEPT.@ 10:45 AM SERVICE TECHNICIANS TELL WAIT BY THE PHONE. TOTAL OF 5 HOURS LATER EDMOND CALLED BRING CAMPER TO CW 7/03/15 @ 6:50 PM EDMOND / EVAN I TOLD THEY HAVE 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. GAVE 2ND BACKUP CAMERA FAILED TO WORK.MET W/ SALES MANAGER DANIEL KNIGHT EXPLAINED ALL & HAD 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. WAS NOT INTERESTED WHAT WE SAID, A CONDESCENDING TONE STATING WAS ?NOT HIS PROBLEM WAS FOREST RIVERS PROBLEM? HAD TO GIVE THEM OPPORTUNITY TO FIX PROBLEM FIRST. OR COULD TRADE ANOTHER CAMPER,HAD TO KNOW PROBLEMS WERE BEFORE COULD MAKE OFFER. WE'RE NOT INTERESTED. OUR MONEY BACK OR NEW CAMPER. DANIEL, WE COULD TRY TO SUE MANY BEFORE US HAVE TRIED AND FAILED TOTALLY EXHAUSTED CUTS,SCRATCHESFROM FIRE.I LEAVE BEFORE COLLAPSED. TOLD SM DANIEL KNIGHT & SW EDMOND CONTACT ME JULY 6, 2015 W/ FINDINGS & SOLUTION, AS 7/2/15, 2015 IT'S BEEN 30 DAYS STILL HAVE NOT BEEN CONTACTED BY CAMPING WORLD. ELECTRICAL OVERLOADED120 VOLT SYSTEM &INVERTER W/ 240 VOLTS CONTINUOUS ELECTRICAL POWER SHOULD BE 120 VOLTS CAUSED FIRE & SMOKE DAMAGE TO NEW 2015 FOREST RIVER ROCKWOOD SIGNATURE ULTRA LITE ENTIRE ELECTRICAL SYSTEM OVERLOADED BEYOND ITS CONFORMANCE ANSI/NFPA 1192 STANDARD FOR RVS, NEC, AND UL STANDARDS,SMOKE ALARM DID NOT WORK!

The contact owns a 2014 Forest River Rockwood Windjammer RV. The contact stated that the welds on the axle were cracked. Additionally, the tires were rubbing on the fender wells. The contact stated that he had experienced six tire blowouts in the past 4 years. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure was mileage was unknown. Consumer stated there is cracked welds and sagging suspension.

BOUGHT 5TH WHEEL TRAILER IN APRIL 2015 AND IN 2 YRS HAVE HAD 3 TIRES BLOW OUT WHILE TOWING , EVEN THOUGH BEFORE EACH TRIP TIRES WERE PROPERLY INFLATED TO TIRE SPECS, AFTER 3RD TIRE BLOW OUT ASKED TIRE REPLACEMENT CENTER WHAT COULD BE THE PROBLEM, AND WAS INFORMED THAT IT HAD C RATED TIRES ON IT THAT WERE MAXED OUT AND THAT IT SHOULD OF HAD AT LEAST D RATED TIRES AND EVEN E RATED TIRES WOULD BE BETTER FOR THE WEIGHT THEY WERE CARRYING, REPLACED ALL TIRES AND NO MORE BLOW OUTS

7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO TV. ALL 120 VOLT RECEPTACLES WERE BUZZING. CUT ALL BREAKERS OFF &DISCONNECTED ALL CORDS @ 8:00 AM CALLED CAMPING WORLD RV SALE REPORTED ISSUES MANAGER & SERVICE DEPT.@ 10:45 AM SERVICE TECHNICIANS TELL WAIT BY THE PHONE. TOTAL OF 5 HOURS LATER EDMOND CALLED BRING CAMPER TO CW 7/03/15 @ 6:50 PM EDMOND / EVAN I TOLD THEY HAVE 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. GAVE 2ND BACKUP CAMERA FAILED TO WORK.MET W/ SALES MANAGER DANIEL KNIGHT EXPLAINED ALL & HAD 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. WAS NOT INTERESTED WHAT WE SAID, A CONDESCENDING TONE STATING WAS ?NOT HIS PROBLEM WAS FOREST RIVERS PROBLEM? HAD TO GIVE THEM OPPORTUNITY TO FIX PROBLEM FIRST. OR COULD TRADE ANOTHER CAMPER,HAD TO KNOW PROBLEMS WERE BEFORE COULD MAKE OFFER. WE'RE NOT INTERESTED. OUR MONEY BACK OR NEW CAMPER. DANIEL, WE COULD TRY TO SUE MANY BEFORE US HAVE TRIED AND FAILED TOTALLY EXHAUSTED CUTS,SCRATCHESFROM FIRE.I LEAVE BEFORE COLLAPSED. TOLD SM DANIEL KNIGHT & SW EDMOND CONTACT ME JULY 6, 2015 W/ FINDINGS & SOLUTION, AS 7/2/15, 2015 IT'S BEEN 30 DAYS STILL HAVE NOT BEEN CONTACTED BY CAMPING WORLD. ELECTRICAL OVERLOADED120 VOLT SYSTEM &INVERTER W/ 240 VOLTS CONTINUOUS ELECTRICAL POWER SHOULD BE 120 VOLTS CAUSED FIRE & SMOKE DAMAGE TO NEW 2015 FOREST RIVER ROCKWOOD SIGNATURE ULTRA LITE ENTIRE ELECTRICAL SYSTEM OVERLOADED BEYOND ITS CONFORMANCE ANSI/NFPA 1192 STANDARD FOR RVS, NEC, AND UL STANDARDS,SMOKE ALARM DID NOT WORK!

WE WERE PULLING A NEW 2015 TRAVEL TRAILER THAT HAD ABOUT 250 MILES ON IT. A TIRE BLEW AND CAUSED THE TRAILER TO FISHTAIL, ULTIMATELY CAUSING THE TRUCK TO FLIP AND THE TRAILER TO TURN ON ITS SIDE. BOTH VEHICLES WERE TOTALED.THE WEATHER WAS CLEAR, THE ROAD WAS NOT WET AND THERE WAS NO DEBRIS. SPEED WAS NOT A FACTOR, NOR OVERLOAD. SEAT BELTS AND GOD'S PROTECTION SAVED OUR LIVES.THE TIRES ON THE TRAILER WERE WEST LAKE ST/205/75/R14. WE HAVE SINCE LEARNED THAT THE TIRES WERE MADE IN CHINA. WE BELIEVE THEY WERE DEFECTIVE. *TR

TL* THE CONTACT OWNS A 2015 FOREST RIVER ROCKWOOD EQUIPPED WITH CONSTANCY LY188 (NA) TIRES, SIZE: 205/75/R14 (NA). WHILE DRIVING 55 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT INDEPENDENTLY REPLACED THE TIRE. THE TIRE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.