RoadVitals

2005 Four Winds Mandalay

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 6, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Nov 16, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2005 Four Winds Mandalay, most frequently naming the body & structure, brakes and visibility categories. 5 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Brakes133.3%
  • Visibility133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V563000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 16, 2010
3,488 units potentially affected
The defect: TMC IS RECALLING CERTAIN MODEL YEAR 2004-2011 DAMON AND FOUR WINDS RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK, MAY NOT SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: TMC IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL NFORMATION. THE RECALL BEGAN ON JANUARY 12, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR THOR MOTOR COACH AT 1-877-855-2867.
THOR MOTOR COACHView on NHTSA.gov
08V368000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 21, 2008
1,633 units potentially affected
The defect: FOUR WINDS IS RECALLING 1,633 MY 2004-2007 MANDALAY, MY 2005-2007 PRESIDIO, AND MY 2006-2007 VALENCIA MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: FOUR WINDS IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FOUR WINDS AT 1-800-860-5658.
FOUR WINDS INTERNATIONALView on NHTSA.gov
07V584000

STEERING:GEAR BOX:SHAFT PITMAN

Dec 19, 2007
1,174 units potentially affected
The defect: ON CERTAIN MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.
The risk: THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.
The remedy: FOUR WINDS IS WORKING WITH FREIGHTLINER AND ZF TO REPLACE THE STEERING GEAR FREE OF CHARGE (PLEASE SEE 07V343 AND 07E049). OWNERS MAY CONTACT FOUR WINDS AT 1-574-266-1111 OR FREIGHTLINER AT 1-800-547-0712.
FOUR WINDS INTERNATIONALView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Sep 6, 2010

REAR AIR BRAKE HOSES ARE RUBBING TOGETHER AT THE AIR CYLINDERS. THE HOSES HAVE BEEN WORN DOWN TO THE INSIDE CORDES. *TR

NHTSA ID
10354034
Incident
Sep 2, 2010
Mileage
26,000 mi
Body & structureVisibility
Filed Oct 1, 2009

I HAVE A 40 FOOT MOTOR HOME I PURCHASED IN 2005. DURING THAT TIME UP UNTIL NOW THE FRONT WINDSHIELDS HAVE COME LOOSE AND POPPED OUT OF THE FRAME. THE MOTOR HOME COMPANY PAID TO REPAIR THE WINDOWS BUT THEY CONTINUED TO POP OUT. UP TO NOW THEY HAVE POPPED OUT 6 TIMES . NOW THE MOTOR HOME COMPANY SAYS IT IS A MANUFACTURERS DEFECT AND THEY HAVE TO BRING THE MOTOR HOME TO INDIANA BUT THEY WANT ME TO SIGN A RELEASE. I DO NOT WANT TO SIGN A RELEASE BECAUSE THE WINDSHIELD MAY FALL OUT AGAIN WHEN I GET IT BACK. WHAT COULD HAVE HAPPENED IN AN ACCIDENT. THE WINDSHIELD COULD HAVE FALLEN BACK IN ON ME AND PASSENGERS OR FALLEN OUT ON SOMEONE ELSE. IT SEEMS TO ME THAT SELLING LARGE 40 FOOT UNITS WITH WINDSHIELDS THAT FALL OUT IS A SERIOUS SAFETY VIOLATION. *TR

NHTSA ID
10285917
Incident
Sep 9, 2009
Mileage
500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

2010

ENGINE AND ENGINE COOLING:COOLING SYSTEM

COOLING SYSTEM OVERHEATING. SOME FOUR WINDS MANDALAY RECREATIONAL VEHICLES WITH SIDE RADIATORS AND A 400-HORSEPOWER ENGINE. *TT

0503

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

THE THERMAL TOILET BREAK MAY BE OF A 30 AMP RATING, RATHER THAN THE SUGGESTED 40 AMP RATING. THIS INCONSISTENCY WILL NOT CREATE A FIRE OR SAFETY HAZARD BUT WILL AFFECT THE USE AND OPERATION OF THE TOILET. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Four Winds Mandalay by model year
YearComplaintsRecallsInvestigationsIssue Index
2010040—
2009050—
2008160—
2007060—
2006130—
2005Viewing250—
2004250—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.