RoadVitals

2014 Freightliner Business Class M2 Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Feb 11, 2021
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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2 investigations on file

Recall campaigns

10 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

21V067000

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

Feb 11, 2021
15,835 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.
The risk: If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.
The remedy: DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.
Daimler Trucks North America, LLCManufacturer number FL-874View on NHTSA.gov
20V214000

EXTERIOR LIGHTING

Apr 14, 2020
63,175 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
The remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Daimler Trucks North America LLCManufacturer number FL848View on NHTSA.gov
18V503000

STEERING:LINKAGES:TIE ROD ASSEMBLY

Jul 31, 2018
1,256 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
The risk: A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.
The remedy: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.
Daimler Trucks North America LLCManufacturer number FL782View on NHTSA.gov
16V634000

POWER TRAIN:AXLE HUBS

Aug 31, 2016
156 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.
The risk: If a wheel separates from the axle, there would be an increased risk of a crash.
The remedy: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
Daimler Trucks North America LLCManufacturer number FL-718View on NHTSA.gov
16V206000

SERVICE BRAKES, AIR:DISC:CALIPER

Apr 12, 2016
702 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.
The risk: Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.
The remedy: DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.
Daimler Trucks North America LLCManufacturer number FL-705View on NHTSA.gov
15V616000

TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

Oct 1, 2015
5,801 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
The risk: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
The remedy: DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.
Daimler Trucks North America LLCManufacturer number FL-692View on NHTSA.gov
15V586000

SERVICE BRAKES, AIR:DISC:CALIPER; SUSPENSION:REAR

Sep 22, 2015
53 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2016 Freightliner Business Class M2, 108SD, and 114SD trucks manufactured April 30, 2013, to September 14, 2015. Due to incorrect positioning, the rear disk brake calipers may contact the spring suspension reducing rear brake performance.
The risk: A reduction in braking performance can increase the risk of a crash.
The remedy: DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, free of charge. The recall began on November 13, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-688.
Daimler Trucks North America LLCManufacturer number FL-688View on NHTSA.gov
13V634000

POWER TRAIN:AUTOMATIC TRANSMISSION

Dec 16, 2013
255 units potentially affected
The defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
The risk: The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
The remedy: DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.
Daimler Trucks North AmericaManufacturer number FL-657View on NHTSA.gov
13V604000

SEAT BELTS

Nov 29, 2013
26,310 units potentially affected
The defect: Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, M2 Business Class, and Western Star 4700, 4900, and 6900 vehicles manufactured August 5, 2013, through November 15, 2013; and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
The risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
The remedy: DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall is expected to begin by January 26, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this campaign is FL-654.
Daimler Trucks North AmericaManufacturer number FL-654View on NHTSA.gov
13V496000

ELECTRICAL SYSTEM:SOFTWARE

Oct 17, 2013
20 units potentially affected
The defect: Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner Business Class M2 emergency vehicles manufactured January 29, 2013, through July 12, 2013. The software that shuts down the engine in the event of a vehicle problem may not have been disabled on certain vehicles intended for emergency use.
The risk: During certain emergency operations, engine shutdown could hamper rescue operations, increasing the risk of injury.
The remedy: DTNA will notify owners and dealers will update the engine software, free of charge. The recall began on December 2, 2013. Owners may contact DTNA at 1-503-745-5219. DTNA's recall number is FL-648, 13R-1.
Daimler Trucks North AmericaManufacturer number FL-648, 13R-1View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect, and it is not a recall.

EA16001ClosedEngineering Analysis

CNG Fuel System Integrity

Opened Feb 3, 2016
Closed Sep 10, 2021

The Office of Defects Investigation (ODI) is only aware of the one subject fuel container rupture incident on the subject vehicles that first prompted this investigation. The subject CNG fuel system and fuel container design, material, manufacture, assembly and performance appear to be consistent with certain other manufacturers of CNG vehicles and related items of motor vehicle equipment, and in accordance with standards in effect at the time of manufacture. Since the subject incident, new and revised industry standards have advanced CNG fuel system and fuel container integrity and safety. In 2019, NHTSA noted an extremely low failure rate of CNG fuel containers, in a notice of proposed rulemaking (NPRM) to amend the visual inspection labeling requirement in FMVSS 304. NHTSA also entered a strategic partnership project (SPP) with the National Renewable Energy Laboratory (NREL) to assess fuel system and fuel container integrity requirements in an effort to update FMVSS Nos. 303 and 304. In NREL's report, they provided several considerations that reflect minimum safety standards, as well as industry best practices, to harmonize applicable light-, medium-, and heavy-duty natural gas and propane fuel vehicle codes and standards.Given these activities and the low rate of CNG fuel container ruptures in general, and the lack of other incidents among the subject vehicle population, indicating a lack of a safety defect trend, NHTSA is closing this investigation. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Please see the Engineering Analysis closing report for more information.

FUEL SYSTEM, OTHER
PE14020ClosedPreliminary Evaluation

CNG Fuel System Integrity

Opened Jul 7, 2014
Closed Feb 5, 2016

On April 3, 2014 in Howard, Wisconsin, a model year 2014 Freightliner Business Class M2 truck manufactured by Daimler Trucks North America LLC (DNTA) experienced a catastrophic CNG fuel container burst when it was struck by an unsecured forklift being transported inside the truck's cargo compartment.A contractor working for the National Center for Statistics and Analysis (NCSA) Special Crash Investigations (SCI) Program conducted a field examination of the incident vehicle and the incident scene (SCI Case Number: IN14016). The Office of Defects Investigation (ODI) subsequently sent an information request letter to DTNA and received two responses dated January 23, 2015 and June 24, 2015, respectively.ODI continues to evaluate the CNG fuel system integrity on the subject vehicles and other medium- & heavy-duty CNG vehicles.ODI also continues to investigate CNG fuel system integrity related incidents as they arise. ODI has engaged industry on this subject at various meetings, seminars and conferences, and through involvement in committees hosted by industry and standards development organizations including the Natural Gas Vehicles for America (NGVAmerica) national trade association and the American National Standards Institute (ANSI)/ CSA Group.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA16-001) so that ODI may gather additional information about CNG fuel system integrity from additional vehicle manufacturers, fuel system integrators and component suppliers and continue to engage with stakeholders to better understand the industry state of the art and the hazard potential.

FUEL SYSTEM, OTHER

Elsewhere on this vehicle

Data sources