RoadVitals

2014 Freightliner Cascadia Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jun 4, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
7
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Freightliner Cascadia, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical630.0%
  • Brakes315.0%
  • Driver assistance315.0%
  • Engine315.0%
  • Body & structure210.0%
  • Fuel system210.0%
  • Powertrain (other)15.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

6
reports

From owner reports, verbatim

Freightliner cascadia shuts off while traveling on the highway at highway speeds this is due to a faulty main pndb

NHTSA ID 11467491 · filed Jun 4, 2022

IGNITION SWITCH TURN SIGNAL HEATER BLOWER BRAKE LIGHTS TURNED SIGNALS ALL STOP WORKING AT THE SAME TIME. I'VE BEEN TOLD IT'S THE SAM CAB MODULAR ELECTRICAL WENT BAD. SHOULD I SAY A VERY BAD DESIGN😒 I'M HOPING IT'S A RECALL ON THIS PART. I MUST ADD EVERYTHING STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION

NHTSA ID 11383898 · filed Dec 17, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

FOR 1 1/2 YEARS I HAVE GONE TO THE LOCAL DEALER WITH THE COMPLAINT THAT IF THE ROADWAY IS WET AND IT'S NECESSARY TO APPLY THE BRAKES, THE STEERING WILL PULL SHARPLY AND HARD TO THE LEFT. THERE HAS BEEN MULTIPLE "FIXES"; NONE HAVE SOLVED THE ISSUE. FREIGHTLINER CORP HAS BEEN DIRECTING THE DEALER WITH PROCEDURES TO TRY AND NONE OF THEM SOLVE THE ISSUE. CURRENTLY, MY TRUCK HAS BEEN AT FREIGHTLINER NW, OLYMPIA, WA FOR NEARLY 10 DAYS WHILE I PAY FOR A RENTAL TRUCK TO MEET MY CUSTOMER'S NEEDS. AS OF TODAY, FREIGHTLINER IS BAFFLED AND IS LOOKING FOR ANOTHER IDEA TO TRY. APPARENTLY THIS IS NOT THE ONLY INSTANCE OF THIS SITUATION. LAST MONTH WHEN I SPOKE WITH A REP, IT WAS STATED THAT "THERE WAS A RECENT DIRECTIVE" FOR ANOTHER PROCEDURE TO USE FOR THIS COMPLAINT. I'M NOT NEW TO THIS OCCUPATION AS I'VE DRIVEN AND/OR OWNED MY OWN TRACTOR FOR OVER 50 YEARS. I'VE NEVER HAD A VEHICLE HAVE THIS TYPE OF PROBLEM AND NOT BE SOLVABLE. THE INTENSITY OF THE STEERING WHEEL BEING PULLED TO THE LEFT IS SUCH THAT I WILL NOT ALLOW MY WIFE TO DRIVE THE TRUCK IF IT IS RAINING. I BELIEVE IT WOULD JERK IT FROM HER CONTROL. IT IS NOT A STEERING MECHANISM ISSUE AS IT ONLY DOES THIS WHEN BRAKES ARE APPLIED AND WET ROADWAY. I'VE LOOKED BACK IN MY RECORDS AND I SEE MY INITIAL COMPLAINT WAS MADE IN MAY, 2019

NHTSA ID 11382765 · filed Dec 9, 2020

TL* THE CONTACT OWNS A 2014 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE FRONT SPRINGS OF THE BRAKES WERE RUBBING AGAINST THE OUTSIDE OF THE HUBS ON BOTH THE DRIVER AND PASSENGER SIDES. THE VEHICLE WAS TAKEN TO BAKERSFIELD TRUCK CENTER (8140 GOLDEN STATE HWY, BAKERSFIELD, CA 93308, (661) 393-6950) WHERE THE DEALER REPLACED THE HUBS, BRAKE SHOES, AND DRUMS FOR A TOTAL COST OF OVER $1,900. THE CONTACT WAS CONCERNED BECAUSE THE SPRINGS WERE INSTALLED THAT WAY ORIGINALLY FROM THE MANUFACTURER; HOWEVER, THE DEALER STATED THAT THEY HAD NOT SEEN THIS TYPE OF FAILURE. THE FAILURE WAS NOTICED BY THE DEALER WHILE BEING REPAIRED PER AN UNKNOWN RECALL REGARDING THE FRONT AXLE. THE MANUFACTURER STATED THAT THEY DID NOT KNOW IF THERE WERE ANY RECALLS FOR THE FAILURE. THE CONTACT WAS ALSO CONCERNED IF THE FAILURE OCCURRED WITH OTHER CUSTOMERS. THE FAILURE MILEAGE WAS 650,000.

NHTSA ID 11242518 · filed Aug 8, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

IGNITION SWITCH TURN SIGNAL HEATER BLOWER BRAKE LIGHTS TURNED SIGNALS ALL STOP WORKING AT THE SAME TIME. I'VE BEEN TOLD IT'S THE SAM CAB MODULAR ELECTRICAL WENT BAD. SHOULD I SAY A VERY BAD DESIGN😒 I'M HOPING IT'S A RECALL ON THIS PART. I MUST ADD EVERYTHING STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION

NHTSA ID 11383898 · filed Dec 17, 2020

IMMEDIATE STALLS WITH NO RESTART. DOWNSHIFTING AS APPROACHING A STOPLIGHT, DASH LIGHTS AND GAUGES STARTED FLICKERING.TRUCK LOST ALL ENGINE AND TRANSMISSION POWER, INCLUDING POWER STEERING WHILE TRUCK IS IN MOTION. TRUCK THEN SHOWS ICU FAULT. AFTER APPROXIMATELY AN HOUR FAULT WILL NO LONGER SHOW AND TRUCK WILL START WITHOUT PROBLEM. PROBLEM HAS ALSO OCCURRED APPROACHING STOP SIGNS. I HAVE HAD THE TRUCK INSPECTED TODAY AND TOLD IT MAY HAVE BEEN PNDB. *DT*JB

NHTSA ID 11191031 · filed Mar 23, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2014 FREIGHTLINER CASCADIA. WHILE THE VEHICLE WAS SHUT OFF, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES COMING FROM THE VEHICLE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT CALLED TOM NEHL TRUCK COMPANY (417 EDGEWOOD AVE S, JACKSONVILLE, FL 32254, (904) 389-3653) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 538,123.

NHTSA ID 11162468 · filed Dec 19, 2018

THIS SET OF CIRCUMSTANCES OCCURS EVERY TIME I PASS UNDER THE RAILROAD OVERPASS, GOING SOUTHBOUND, ON A WEEK DAY (BETWEEN 10 AND 20 TIMES SO FAR). FREIGHTLINER ALWAYS ACTED LIKE THEY HAD NEVER HEARD OF THIS BEFORE. WHEN I TOLD THEM TO CHECK THE GPS AND THEY WOULD SEE THAT IT ALWAYS OCCURS IN THE EXACT SAME LOCATION THEY'D GIVE ME SOME MUMBO JUMBO. ON SEVERAL OCCASIONS FREIGHTLINER OVERRODE THE FAULT CODES AS I WAS TALKING TO THEM. BUT CERTAIN THINGS WERE CHANGED BY FREIGHTLINER. AFTER ABOUT THE FIRST 10 OF THE EVENTS I NO LONGER RECEIVED EMAILS FROM VIRTUAL TECHNICIAN REGARDING THEM. THE ENGINE SHUT DOWN LIGHT NO LONGER CAME ON AND THE DERATE BEGAN DISAPPEARING WITHIN 30 MINUTES. THAT WAS THE CASE UNTIL THE EVENING OF MONDAY, 6/22/15. AS I PASSED UNDER THE OVERPASS THE WARNING LIGHTS CAME ON. 15 MILES LATER THE ENGINE DERATED. THE LIGHTS AND DERATED STAYED ON UNTIL THE EVENING 6/23 AT WHICH TIME THE SHUTDOWN LIGHT CAME ON AND, ON THE HIGHWAY 99 FREEWAY, IN THE DARK, I WAS REDUCED TO A MAXIMUM OPERATING SPEED OF 5 MPH. I CALLED VIRTUAL TECHNICIAN AND THEY TOLD ME THE ONLY COURSE I HAD WAS TO GET TOWED TO A FREIGHTLINER SHOP. I WENT TO SLEEP FOR THE NIGHT AND CALLED MC & SONS TOWING OUT OF PIXLEY, CA, NEXT MORNING. AS I AWAITED THEIR ARRIVAL I CALLED DETROIT DAIMLER AND DESCRIBED MY SITUATION. JUST AS THE TOW TRUCK ARRIVED DETROIT OVERRODE THE CODES

NHTSA ID 10733153 · filed Jul 10, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

WE WERE ASLEEP IN THE TRUCK WITH THE CURTAINS CLOSED. THE ENGINE WAS RUNNING SMOOTHLY AND THE AIR CONDITIONING WAS BLOWING COLD AIR. WE WERE AWAKENED BY SOMEONE POUNDING ON OUR DOOR. WHEN I OPENED THE CURTAIN, THE LEFT SIDE OF THE WINDSHIELD WAS A SHEET OF FLAMES COMING OUT FROM UNDER THE HOOD. FLAMES WERE ALSO COMING OUT OF THE LEFT SIDE HOOD LATCH ACCESS HOLE AND COVERING THE LEFT SIDE WING WINDOW. WE EXITED THE TRUCK BY THE RIGHT SIDE DOOR AND TOOK A PICTURE OF THE FIRE WITHIN TWO MINUTES OF GETTING OUT. THIS PICTURE IS AVAILABLE. ANOTHER PICTURE WAS TAKEN BETWEEN 4 AND 6 MINUTES AFTER THE FIRST PICTURE. THIS PICTURE IS ALSO AVAILABLE. MY WIFE WAS DEEPLY ASLEEP, BUT I WAS SLEEPING LIGHTLY HAVING GONE TO BED SHORTLY BEFORE THE FIRE. MY WIFE AND I WERE BOTH AWAKENED BY LOUD VOICES OUTSIDE THE TRUCK. OUR DOG WAS ALSO AWAKENED BY THE LOUD VOICES. OUR DOG GAVE TWO SHARP BARKS OF WARNING, AND THE VOICES STOPPED. WE THOUGHT IT WAS A PARKING LOT ALTERCATION. WE ALL LAY OUR HEADS BACK DOWN TO RETURN TO SLEEP. OUR DOG IS QUITE FRIGHTENED OF FIRE, OR THE SMELL OF SMOKE. NONE OF US DETECTED ANYTHING AMISS AT ALL; NO ALTERATION IN THE ENGINE SOUND, VARIATION IN THE TEMPERATURE OF THE AIR CONDITIONING, OR OTHER NOISES OR ODORS. IN THE COURSE OF ABOUT 30 MINUTES, THE TRUCK BURNED, LITERALLY TO THE GROUND. PICTURES OF THE BURNED OUT CARCASS ARE ALSO AVAILABLE. THE COMPANY'S INSURANCE ADJUSTER SAID THAT THERE WAS NOT ENOUGH OF THE TRUCK LEFT FROM WHICH TO DRAW ANY FORENSIC CONCLUSIONS. *TR

NHTSA ID 10704799 · filed Apr 9, 2015

I PUT THE TRUCK IN THE SHOP ON 07/22/14 FOR SEVERAL REASONS ON THIS DAY BUT THE TWO MOST IMPORTANT REASONS WERE: 1) TRUCK LEANING VERY NOTICEABLY ON THE DRIVERS SIDE AND 2) TRUCK POPS UNDER THE FLOORBOARD BENEATH THE DRIVER (AND NOW ON PASSENGER SIDE AS WELL) WHEN HAULING A LOADED TRAILER. IT'S BEEN POPPING/TWISTING SINCE APRIL 2014. IT SOUNDS LIKE FRAME IS POPPING AND TWISTING. IT HAS ALSO HAPPENED WHEN THE TRUCK WAS SITTING STILL, PARKED. I POINTED OUT TO THE FREIGHTLINER SERVICE WRITEUP THAT I NOTICED THAT A FRAME MOUNT WAS LOOSE AND SHOWED IT SPECIFICALLY TO HIM BUT THEY "SAY" THEY CHECKED IT OUT BUT I'M STILL HEARING THE POPPING/TWISTING WHEN CARRYING A LOADED TRAILER. THE FRAME MOUNT/BRACKET IS STILL LOOSE AND I'VE ACTUALLY TURNED THE BOLT IN THE MOUNT A COUPLE OF TIMES BY HAND. THE SAME EXACT MOUNT ON THE PASSENGER SIDE IS NOT LOOSE AND THE BOLTS SIT PROPERLY IN THE MOUNT GROOVES LIKE THEY'RE SUPPOSED TO WITH NO VISIBLE SIGNS OF LOOSENESS OR MOVEMENT AS OPPOSED TO THE DRIVERS SIDE. IT EVEN HAS A VISIBLE RUST TRAIL OF WHERE IT SEEMS LIKE WATER IS GETTING IN BETWEEN THE LOOSE PARTS. I'VE ALSO NOTICED SOME VERY UNUSUAL SIGNS OF TIRE WEAR ESPECIALLY ON THE DRIVERS SIDE AND MOST IMPORTANTLY ON THE DRIVERS SIDE FRONT STEER TIRE WHICH (IN MY OPINION) COULD POSSIBLY BE RELATED TO THE LOOSE FRAME MOUNT AND THE POPPING/TWISTING. FREIGHTLINER DID REPLACE A SPACER UNDERNEATH THE DRIVERS SIDE LEAF SPRING IN THE FRONT TO HELP CORRECT THE "LEAN" ON THAT SIDE BUT THE TRUCK STILL LEANS TO THE DRIVERS SIDE THE SAME AS WHEN I PUT IT IN THE SHOP WITH NO SIGNIFICANT CHANGE. I DO KNOW ONE OR TWO PEOPLE WITH THE SAME MODEL, MAKE AND YEAR OF TRUCK THAT HAVE BEEN COMPLAINING OF THE SAME POPPING/TWISTING SOUND WHEN LOADED AS WELL. I AM TRULY CONCERNED FOR MY SAFETY, AS WELL AS THE PUBLICS AND THAT IS THE REASON WHY I'M TAKING THE TIME TO ADDRESS MY CONCERNS IN THIS MANNER. *TR

NHTSA ID 10630909 · filed Sep 4, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

IGNITION SWITCH TURN SIGNAL HEATER BLOWER BRAKE LIGHTS TURNED SIGNALS ALL STOP WORKING AT THE SAME TIME. I'VE BEEN TOLD IT'S THE SAM CAB MODULAR ELECTRICAL WENT BAD. SHOULD I SAY A VERY BAD DESIGN😒 I'M HOPING IT'S A RECALL ON THIS PART. I MUST ADD EVERYTHING STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION

NHTSA ID 11383898 · filed Dec 17, 2020

FUEL HIGH PRESSURE PUMP FAILED AND CONTAMINATED ALL SYSTEM AND REPLACED FUEL PUMP AND FILTERS SYSTEM ALL LINES, CLEANING FUEL TANKS BECAUSE DEBRIS FROM FUEL PUMP!

NHTSA ID 11195609 · filed Apr 11, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

IMMEDIATE STALLS WITH NO RESTART. DOWNSHIFTING AS APPROACHING A STOPLIGHT, DASH LIGHTS AND GAUGES STARTED FLICKERING.TRUCK LOST ALL ENGINE AND TRANSMISSION POWER, INCLUDING POWER STEERING WHILE TRUCK IS IN MOTION. TRUCK THEN SHOWS ICU FAULT. AFTER APPROXIMATELY AN HOUR FAULT WILL NO LONGER SHOW AND TRUCK WILL START WITHOUT PROBLEM. PROBLEM HAS ALSO OCCURRED APPROACHING STOP SIGNS. I HAVE HAD THE TRUCK INSPECTED TODAY AND TOLD IT MAY HAVE BEEN PNDB. *DT*JB

NHTSA ID 11191031 · filed Mar 23, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .