RoadVitals

2012 Freightliner Sprinter 2500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 11, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 10, 2014

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2012 Freightliner Sprinter 2500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Filed Apr 11, 2017

I NEED TO KNOW IF THE RECALL FOR THE DRIVER SIDE AIR BAG WAS IN EFFECT BECAUSE THIS IS SOMETHING VERY SERIOUS. MY HUSBAND DRIVES THIS VEHICLE EVERYDAY AND I WOULDN'T WANT A DEPOLYMENT OF THE BAG DUE TO A RUPTURE AND HE WOULD BE HURT. HOW DO I FIND OUT IF IT WAS DONE? I READ ABOUT THIS ON A TELEVISION INVESTIGATION AND IT MAKES ME NERVOUS.

NHTSA ID
10971927
Incident
Feb 11, 2016
Body & structureDriver assistanceElectrical
Filed Jul 10, 2014

LOCATION OF CRUISE CONTROL ARM IS TOO CLOSE TO THE STEERING WHEEL AND TURN SIGNAL ARM. ACCIDENTAL ACTIVATION IS LIKELY AND HAS OCCURRED DURING NORMAL OPERATION OF THE VEHICLE BY EITHER ACCIDENTAL CONTACT OF THE LEFT HAND WHILE STEERING OR WHILE ATTEMPTING TO OPERATE THE TURN SIGNAL. THIS CONDITION IS COMPOUNDED BY THE ORIENTATION OF THE CRUISE CONTROL ARM, WHERE AN UP OR DOWN MANIPULATION WILL 'SET' OR 'RESUME' THE CRUISE SPEED, BOTH OF WHICH CAN ACTIVATE THE CRUISE SYSTEM. SUCH MANIPULATION (UP OR DOWN) IS MOST LIKELY TO OCCUR DUE TO THE CONTROL ARM'S RELATIVE POSITION TO THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. THIS CONDITION IS FURTHER COMPOUNDED BY THE LACK OF ANY INDICATION TO THE DRIVER THAT THE CRUISE CONTROL SYSTEM IS ACTIVATED. THERE IS ALSO NO SEPARATE CRUISE CONTROL ENABLE SWITCH FOR THE DRIVER TO BE AWARE THAT THE CRUISE CONTROL SYSTEM MAY ACTIVATE. THE RESULT OF THIS CONDITION IS THAT THE DRIVER MAY ACCIDENTALLY AND UNKNOWINGLY ACTIVATE THE VEHICLE'S CRUISE CONTROL SYSTEM, RESULTING IN UNEXPECTED VEHICLE BEHAVIOR OR POSSIBLE LOSS OF CONTROL FROM UNEXPECTED ACCELERATION. RECOMMEND REPLACEMENT OF CRUISE CONTROL ARM WITH A DIFFERENT DESIGN TO MOVE IT AWAY FROM THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. ALTERNATIVELY, CHANGING THE SWITCH ORIENTATION SO THAT UP/DOWN MANIPULATION CAUSES THE CRUISE SETTING TO 'CANCEL', WHICH IS A SAFER UNINTENDED ACTION (DEACTIVATE) THAN THE CURRENT 'SET' ACTION (ACTIVATE). *TR

NHTSA ID
10609711
Incident
May 28, 2014
Mileage
22,673 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .