2014 Freightliner Sprinter 2500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Freightliner Sprinter 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags240.0%
- Driver assistance120.0%
- Engine120.0%
- Other / unspecified120.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TAKATA RECALL. SINCE RECEIVING THE RECALL NOTICE DATED DECEMBER 2017 I HAVE CALLED THE LOCAL DEALER 5 TIMES BEGINNING JAN 16, 2018. MANY PROMISES TO CALL ME BACK WITH A PROJECTED TIME THE REPLACEMENT AIRBAG WILL BECOME AVAILABLE, BUT SO FAR THEY NEVER HAVE CALLED ME BACK. AND TODAY THEY SAID THE SAME THING. THEY DON'T HAVE THE REPLACEMENT AND THEY DON'T KNOW WHEN THEY WILL BE GETTING THEM, BUT THEY WILL FIND OUT AND CALL ME BACK. BASED ON THEIR PERFORMANCE TO DATE I DON'T EXPECT TO HEAR ANYTHING UNTIL I CALL THEM BACK AGAIN. IN THE MEANTIME I'M CONCERNED ABOUT DRIVING THIS VEHICLE WITH A DEFECTIVE AIRBAG.
TAKATA RECALL. WE TOOK SAID VEHICLE TO MERCEDES BENZ, BATON ROUGE, LA OVER 3 WEEKS AGO, MARJORIE REIFF (225-490-3119) STATED THAT THE REPLACEMENT HAS TO BE ORDERED AND WOULD LIKE US TO CHECK BACK. WE WENT TO MERCEDES BENZ AGAIN TODAY (02/08/208) AND THE SAME PERSON STATED THAT OUR VEHICLE IS NOT LISTED BUT THE REPLACEMENT HAS TO BE ORDERED AND IT WOULD TAKE ABOUT 30 DAYS TO COME IN. I HAVE UNTIL 02-22-2018 TO GET THIS PROBLEM RESOLVED AND CANNOT GET ANY ASSISTANCE FROM THE DEALERSHIP IN BATON ROUGE, LA. CAN SOMEONE HELP WITH THIS MATTER?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Driving down the road in heavy traffic and the lights on the dash came on and the vehicle went into limp mode almost immediately. I lost the ability to accelerate. I pressed the gas pedal and the engine just revved like it was in neutral. It almost caused an accident. lights were engine, traction, abs. Called MB dealer and they advised the wheel sensors had a NTSB warranty extension on the wheel sensors but my vehicle is not covered because the 10 yr warranty extension is up. Is there any way to get them to cover this problem?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Driving down the road in heavy traffic and the lights on the dash came on and the vehicle went into limp mode almost immediately. I lost the ability to accelerate. I pressed the gas pedal and the engine just revved like it was in neutral. It almost caused an accident. lights were engine, traction, abs. Called MB dealer and they advised the wheel sensors had a NTSB warranty extension on the wheel sensors but my vehicle is not covered because the 10 yr warranty extension is up. Is there any way to get them to cover this problem?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Driving down the road in heavy traffic and the lights on the dash came on and the vehicle went into limp mode almost immediately. I lost the ability to accelerate. I pressed the gas pedal and the engine just revved like it was in neutral. It almost caused an accident. lights were engine, traction, abs. Called MB dealer and they advised the wheel sensors had a NTSB warranty extension on the wheel sensors but my vehicle is not covered because the 10 yr warranty extension is up. Is there any way to get them to cover this problem?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .