RoadVitals

2016 Freightliner Sprinter 3500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 1, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 1, 2021

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2016 Freightliner Sprinter 3500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

BrakesDriver assistancePowertrain (other)
Filed Mar 1, 2021

WHILE DRIVING USING CRUISE CONTROL, THE SPEED WAS INCREASING 15 MPH PAST THE SETTING. I WAS ABLE TO STOP BY USING THE BRAKE. THEN ALL THE WARNING LIGHTS CAME ON. AFTER THAT IT WOULDN'T SHIFT RIGHT, IT WOULDN'T SHIFT INTO A HIGH GEAR AND IT WOULD BE HARD TO GET MOVING FROM A STOP. I HAD TO DRIVE TO A DEALER SEVERAL HUNDRED MILES AND IT WAS QUITE HARROWING. OF COURSE THEY COULDN'T WORK ON IT FOR 3 DAYS SO WE RENTED A CAR TO GO BACK HOME 400 MILES. THE PROBLEM WAS A REAR WHEEL SPEED SENSOR. THIS WAS THE SECOND TIME IT HAPPENED IN LESS THAN 5 MONTHS, ONCE IN VIRGINIA WITH 36410 MILES ON IT AND AGAIN IN NEBRASKA WITH 40621 MILES. IT CREATES A DANGEROUS SITUATION BECAUSE SOMETIMES THERE IS NO SHOULDER AND CAN NOT DRIVE FAST ENOUGH FOR THE TRAFFIC BEHIND. THE PROBLEM BOTH TIMES WERE REAR WHEEL SPEED SENSORS.

NHTSA ID
11398562
Incident
Sep 15, 2019
Mileage
40,400 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .