RoadVitals

2021 Genesis Supreme Vortex

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 20, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 2, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Genesis Supreme Vortex, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V415000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Jun 2, 2021
460 units potentially affected
The defect: Genesis Supreme RV (Genesis) is recalling certain 2020-2021 Genesis, Vortex, and Wanderer bumper pull and low profile fifth wheel trailers, equipped with Dometic 3-burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
The risk: A gas leak can increase the risk of a fire.
The remedy: Genesis Supreme RV will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on July 16, 2021. Owners may contact Genesis Supreme customer service at 1-951-337-0254.
Genesis Supreme RVManufacturer number G100-01View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jan 20, 2022

The contact owns a 2021 Genesis Supreme Vortex RV equipped with Sailun Tires, Tire Line: All-Steel Radial S637 tires, Tire Size: ST235/85/R16, DOT Number: 14YJS637 as original equipment. The contact stated that after driving and coming to a stop; while inspecting the RV, it was discovered that the passenger’s side rear tire had experienced tread separation in the center of the tire. The cause of the failure was undetermined. On another occasion while driving at an undisclosed speed, the tire pressure monitoring system indicated that the air pressure was low on the front passenger’s side tire. Upon inspection, it was discovered that the front passenger’s side tire had experienced tread separation. The local dealer and manufacturer were both notified of the failures. The contact was informed that the tires were included in NHTSA Campaign Number: 21T018000 (Tire). After contacting both the dealer and the manufacturer on several occasions, the contact was still unable to resolve the recall. The failure mileage was 1,800.

NHTSA ID
11448184
Incident
Jun 10, 2021
Mileage
1,800 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

23-BD-002G

VISIBILITY

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Genesis Supreme Vortex by model year
YearComplaintsRecallsInvestigationsIssue Index
2023100—
2021Viewing110—
2020010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.