2020 Genesis G90 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Genesis G90, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Exterior lighting150.0%
- Other / unspecified150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
ONE NIGHT SHORTLY AFTER I PICKED UP MY 2020 GENESIS G90, I WAS DRIVING HOME ON A CITY STREET WHEN I NOTICED SOMETHING WRONG WITH MY HEADLIGHTS. AS I WAS DRIVING I WAS TRYING TO FIGURE OUT WHAT WAS WRONG WITH THEM. I KEPT THINKING THAT THERE WAS AN OBSTRUCTION ON THE HEADLIGHTS THAT WAS CAUSING SOME DARKENED AREAS RIGHT IN THE CENTER OF MY FIELD OF VISION. WHILE TRYING TO DETERMINE WHAT WAS CAUSING THIS, I WAS MOMENTARILY DISTRACTED AND I BRUSHED UP AGAINST A CURB CAUSING A NASTY INCIDENCE OF 'CURB RASH' ON MY FRONT PASSENGER WHEEL. SO MY BRAND-NEW G90 WITH LESS THAN 100 MILES ON IT WAS NOW DISFIGURED. THE GOOD NEWS IS I CAN GET A BRAND-NEW WHEEL INSTALLED FOR ONLY $1,025! AFTER DROPPING EIGHTY GRAND ON THE G90, THIS WAS ACTUALLY EXTRAORDINARILY BAD NEWS. I CALLED THE DEALERSHIP TO SEE IF THE HEADLIGHTS NEEDED ADJUSTMENT. I WAS INFORMED THAT "GENESIS WAS AWARE OF THE PROBLEM BUT THERE WAS NOTHING THAT CAN BE DONE ABOUT IT". I CONSIDER THIS A SAFETY DEFECT SINCE THESE DARKENED AREAS OBSTRUCT A CLEAR VIEW OF THE ROAD AT NIGHT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE CONTINENTAL CONTRIPROCONTACT TIRES ON MY 2020 GENESIS G90 HAVE A CONSTANT VIBRATION. IT FEELS LIKE YOU ARE DRIVING OVER RUMBLE STRIPS. ON 2/12/2020 (1 WEEK AFTER PURCHASE), CALLED THE DEALER TO REPORT THE PROBLEM. THE DEALER SAID THEY TALKED TO GENESIS AND GENESIS SAID THEY HAD NO KNOWLEDGE OF A TIRE PROBLEM. ON 2/18/2020, A SECOND DEALER (SMYRMA, GA) REBALANCED THE TIRES. DID NOT FIX THE PROBLEM. ON 2/23/2020, A THIRD GENESIS DEALER SAID THAT SOME CONTINENTAL TIRES HAD A PROBLEM AND WERE BEING REPLACED. ON 3/16/2020, CALLED THE ORIGINAL DEALER TO INFORM THEM ABOUT THE TIRE PROBLEM AGAIN. ON 3/27/2020, WAS TOLD ,BY THE ORIGINAL DEALER, TO CALL GENESIS AND REPORT THE PROBLEM (CASE # 16932384). GENESIS SAID THEY COULD NOT DO ANYTHING AND SHOULD CALL CONTINENTAL. ON 3/27/2020, CALLED THE ORIGINAL DEALER TO HAVE THEM CALL CONTINENTAL TIRE. ON 4/2/2020, THE ORIGINAL DEALER SAID THEY COULD NOT GET A RESPONSE FROM CONTINENTAL TIRE AND I SHOULD CALL CONTINENTAL TIRE DIRECTLY. ON 4/2/2020, CALLED CONTINENTAL TIRE AND THEY SAID I SHOULD GO TO A LOCAL TIRE DEALER. THE LOCAL TIRE DEALER, AFTER TALKING WITH CONTINENTAL TIRE, SAID THEY COULD NOT DO ANYTHING WITH THE TIRES, BUT I COULD BUY A NEW SET OF TIRES FOR 50% OFF.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .