2020 Genesis G90

ONE NIGHT SHORTLY AFTER I PICKED UP MY 2020 GENESIS G90, I WAS DRIVING HOME ON A CITY STREET WHEN I NOTICED SOMETHING WRONG WITH MY HEADLIGHTS. AS I WAS DRIVING I WAS TRYING TO FIGURE OUT WHAT WAS WRONG WITH THEM. I KEPT THINKING THAT THERE WAS AN OBSTRUCTION ON THE HEADLIGHTS THAT WAS CAUSING SOME DARKENED AREAS RIGHT IN THE CENTER OF MY FIELD OF VISION. WHILE TRYING TO DETERMINE WHAT WAS CAUSING THIS, I WAS MOMENTARILY DISTRACTED AND I BRUSHED UP AGAINST A CURB CAUSING A NASTY INCIDENCE OF 'CURB RASH' ON MY FRONT PASSENGER WHEEL. SO MY BRAND-NEW G90 WITH LESS THAN 100 MILES ON IT WAS NOW DISFIGURED. THE GOOD NEWS IS I CAN GET A BRAND-NEW WHEEL INSTALLED FOR ONLY $1,025! AFTER DROPPING EIGHTY GRAND ON THE G90, THIS WAS ACTUALLY EXTRAORDINARILY BAD NEWS. I CALLED THE DEALERSHIP TO SEE IF THE HEADLIGHTS NEEDED ADJUSTMENT. I WAS INFORMED THAT "GENESIS WAS AWARE OF THE PROBLEM BUT THERE WAS NOTHING THAT CAN BE DONE ABOUT IT". I CONSIDER THIS A SAFETY DEFECT SINCE THESE DARKENED AREAS OBSTRUCT A CLEAR VIEW OF THE ROAD AT NIGHT.

NHTSA ID

11373833

Incident

Sep 26, 2020

Mileage

87 mi

THE CONTINENTAL CONTRIPROCONTACT TIRES ON MY 2020 GENESIS G90 HAVE A CONSTANT VIBRATION. IT FEELS LIKE YOU ARE DRIVING OVER RUMBLE STRIPS. ON 2/12/2020 (1 WEEK AFTER PURCHASE), CALLED THE DEALER TO REPORT THE PROBLEM. THE DEALER SAID THEY TALKED TO GENESIS AND GENESIS SAID THEY HAD NO KNOWLEDGE OF A TIRE PROBLEM. ON 2/18/2020, A SECOND DEALER (SMYRMA, GA) REBALANCED THE TIRES. DID NOT FIX THE PROBLEM. ON 2/23/2020, A THIRD GENESIS DEALER SAID THAT SOME CONTINENTAL TIRES HAD A PROBLEM AND WERE BEING REPLACED. ON 3/16/2020, CALLED THE ORIGINAL DEALER TO INFORM THEM ABOUT THE TIRE PROBLEM AGAIN. ON 3/27/2020, WAS TOLD ,BY THE ORIGINAL DEALER, TO CALL GENESIS AND REPORT THE PROBLEM (CASE # 16932384). GENESIS SAID THEY COULD NOT DO ANYTHING AND SHOULD CALL CONTINENTAL. ON 3/27/2020, CALLED THE ORIGINAL DEALER TO HAVE THEM CALL CONTINENTAL TIRE. ON 4/2/2020, THE ORIGINAL DEALER SAID THEY COULD NOT GET A RESPONSE FROM CONTINENTAL TIRE AND I SHOULD CALL CONTINENTAL TIRE DIRECTLY. ON 4/2/2020, CALLED CONTINENTAL TIRE AND THEY SAID I SHOULD GO TO A LOCAL TIRE DEALER. THE LOCAL TIRE DEALER, AFTER TALKING WITH CONTINENTAL TIRE, SAID THEY COULD NOT DO ANYTHING WITH THE TIRES, BUT I COULD BUY A NEW SET OF TIRES FOR 50% OFF.

NHTSA ID

11321685

Incident

Feb 12, 2020

Mileage

450 mi

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection by resetting the AVN unit.

Certain Genesis vehicles may experience an inoperable horn from moisture or carbonization at the contact point. This bulletin provides a guide to inspect and replace the horns.

This bulletin provides information to inspect and replace the front or rear wheel bearing hub assemblies for all Genesis vehicles. This procedure is applicable when noise (whirring, roaring, grinding, rumbling, etc.) is present which gets louder when driving with more speed.