RoadVitals

2020 Triumph Rocket 3 R

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Oct 13, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 31, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2020 Triumph Rocket 3 R, most frequently naming the brakes, fuel system and powertrain (other) categories. 2 safety recalls have been issued covering this model year; and 132 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes360.0%
  • Fuel system120.0%
  • Powertrain (other)120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V730000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Oct 31, 2023
3,557 units potentially affected
The defect: Triumph Motorcycles America, Ltd. (Triumph) is recalling certain 2020 Rocket 3 TFC, 2020-2024 Rocket 3 R, Rocket 3 GT, 2022 Rocket 3 GT Triple Black, and Rocket 3 R Black motorcycles. The rear brake master cylinder may fail to move fluid through the system properly, requiring an extended distance to stop.
The risk: Extended stopping distance increases the risk of a crash.
The remedy: Dealers will replace the rear brake master cylinder, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Triumph's customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 611.
Triumph Motorcycles America, Ltd.Manufacturer number SRAN 611View on NHTSA.gov
20V740000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS

Nov 30, 2020
1,241 units potentially affected
The defect: Triumph Motorcycles America, LTD (Triumph) is recalling certain 2020-2021 Rocket 3 GT, Rocket 3 R, and 2020 Rocket 3 TFC motorcycles. Air could have entered the antilock brake system (ABS) modulator while the rear brake system was filled during production.
The risk: Over time, the air in the ABS modulator can deteriorate rear braking efficiency, increasing the distance required to stop and the risk of a crash.
The remedy: Triumph will notify owners, and dealers will bleed the rear brake system, free of charge. The recall began December 18, 2020. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 587.
Triumph Motorcycles America, LTDManufacturer number SRAN 587View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Oct 13, 2023

The contact owns a 2020 Triumph Rocket 3R Motorcycle. The contact stated that while riding at various speeds, the rear brakes became inoperable. The contact pumped the brakes, but the brakes failed to respond. There were no warning lights illuminated. The motorcycle was taken to the local dealer and repaired under NHTSA Campaign Number: 20V740000 (Service Brakes, Hydraulic) however, the failure recurred. The motorcycle was taken back to the local dealer, where it was diagnosed that the brake lines needed to be bled. The motorcycle was repaired, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,000.

NHTSA ID
11549758
Incident
Oct 1, 2022
Mileage
1,000 mi
Brakes
Filed Jan 2, 2023

Over the course of 16 months of ownership, I have now scheduled a second appointment to have my rear brake lines flushed and refilled under warranty. This can be inspected if necessary. The reason for scheduling this maintenance is the brakes will "fade" over the course of several weeks to months due to an admitted manufacturing/ assembly defect where there are air bubbles inadvertently allowed into the rear ABS system. This defect makes emergency braking nearly impossible as only the front brakes work to their potential. The dealership I have been conducting business with has been very forthcoming with this being a known issue for this year and model. There are no warning lamps/ messages when the problem occurs. The only indication is a brake pedal that feels progressively softer when applying pressure to stop.

NHTSA ID
11499763
Incident
Jan 1, 2023
BrakesFuel systemPowertrain (other)
Filed Apr 28, 2021

REAR BRAKE: REDUCED BRAKING IN REAR BRAKE WORSENING OVER TIME. PROBLEM WAS CAUSE FOR RECALL, AFTER RECALL REPAIR, I HAD A SECOND DECREASE IN BRAKING POWER WHICH REQUIRED ANOTHER FIX. PUMPING THE BRAKES WHILE RIDING SEEMED TO KEEP THE BRAKE AT LEAST OPERATIONAL BUT NOWHERE NEAR WHERE IT SHOULD BE. FUEL GAUGE: STOPPED READING FUEL LEVEL - PART WAS REPLACED AND SEEMS TO WORK AGAIN. THIS WAS A PROBLEM THAT WAS INDEPENDENT OF WHETHER THE BIKE WAS MOVING OR NOT CLUTCH FAILURE: REDUCED CLUTCH EFFICIENCY AND EFFICACY BEGINNING WITH NOT BEING ABLE TO FIND NEUTRAL PREDICTABLY AND EVENTUALLY BECOMING HARD TO SWITCH GEARS. PROBLEM IS CURRENTLY IN FOR REPAIR WITH NO KNOWN CAUSE AT THIS TIME. THE CLUTCH WOULD NOT FUNCTION PROPERLY WHETHER IN GEAR AND MOVING OR STATIONARY.

NHTSA ID
11414328
Incident
Apr 17, 2021
Mileage
3,100 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

COM1-35109

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-07 and dealers should begin using it immediately.

COM2 - 34886

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-06.1 and dealers should begin using it immediately.

COM1 - 34815

SERVICE BRAKES

Dealer notice reminding of the correct Brake bleed requirement following extended storage, as outlined in the Owner's Handbook.

COM6 - 34491

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool version 2026-06 and dealers should begin using it immediately.

COM5 - 34490

Dealer notice announcing the availability of Technical Bulletin 264.

TB264

Technical Bulletin 264 provides instructions that relates to: Triumph Diagnostic Tool - New Motorcycle Connection and Diagnostics Workflow, Triumph Diagnostic Tool - End of Support for Microsoft Windows 10.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Triumph Rocket 3 R by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023010—
2022010—
2021220—
2020Viewing320—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.