RoadVitals

2020 Audi S7

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Oct 17, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Dec 19, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2020 Audi S7, most frequently naming the electrical, driver assistance and engine categories. 6 safety recalls have been issued covering this model year; and 997 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical228.6%
  • Driver assistance114.3%
  • Engine114.3%
  • Fuel system114.3%
  • Powertrain (other)114.3%
  • Steering114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Dec 19, 2025
356,894 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc.Manufacturer number 90TVView on NHTSA.gov

ELECTRICAL SYSTEM

Nov 21, 2022
50,883 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
The risk: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
The remedy: Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90V2.
Volkswagen Group of America, Inc.Manufacturer number 90V2View on NHTSA.gov

ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT

Mar 14, 2022
47,238 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
The risk: An inaccurate fuel reading may cause an engine stall due to lack of fuel, increasing the risk of a crash.
The remedy: Dealers will install a new sensor in the tank, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 20DN.
Volkswagen Group of America, Inc.Manufacturer number 20DNView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectricalSteering
Filed Oct 17, 2023

TODAY, I was driving my vehicle when I got multiple warnings including a “electrical failure, ABS failure, start stop failure.” I was on a stretch of road where I could not safely remove myself from traffic and was forced to proceed. Within 5 minutes of receiving the error messages my car shutdown and I was unable to control the car. Horrifying experience. By the grace of god I was able to get the vehicle to the side of road where I had to wait for extended period of time to get a tow vehicle that could accommodate my vehicle and have the vehicle towed to my local dealership. I have just learned that what I experienced is a “known problem,” and that there are a massive amount of Audi’s that are impacted by this “alternator issue.” What I also learned due to this widespread problem, parts availability are extremely limited and the waiting period for my car just to get the parts could be in excess of 6-8 weeks. I also learned that the part replacing the failed alternator is the EXACT same alternator in my vehicle presently and there has been no FIX provided so the chances are what I experienced today can most likely occur again once the replaced alternator fails. I never ever what to go through what I went through today ever again.

NHTSA ID
11550486
Incident
Oct 17, 2023
ElectricalEnginePowertrain (other)
Filed Oct 10, 2023

On 10/9/2023, the starter generator failed causing the vehicle to stop and shut down while driving and completely break down. I was not able to move the vehicle or shift it into park. Stall occurred on a freeway entrance (acceleration lane) in the traffic lane without warning. Approximately 20 minutes before this complete failure of the vehicle, the dashboard warning system provided the following warnings in yellow (meaning the car was drivable): (1) electrical system malfunction! Please contact Service; (2) rear spoiler malfunction; (3) traction control malfunction; and (3) Parking aid malfunction. The vehicle also indicated that the collision avoidance system was not operating and the air conditioning system shut down approximately five minutes before the vehicle completely broke down in the traffic lane. I have received the "rear spoiler malfunction" alert 5+ times in the last year; I asked the dealer to check it; and they said there was no record in the onboard computer of the problem.

NHTSA ID
11549196
Incident
Oct 9, 2023
Fuel system
Filed Jan 13, 2023

I have been trying to get this recall remedied since 4/1/22 to no avail. I have been stranded on the side of a busy highway due to the fuel indicator reading 1/3 full but the fuel tank was actually empty. This put me in a significant safety situation where the car slows to unsafe speeds and stops due to lack of fuel. I have contacted Audi Corp for months without success.

NHTSA ID
11501723
Incident
Apr 1, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2081573_4

FUEL/PROPULSION SYSTEM

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

TSB_2078648_2

STRUCTURE:BODY

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

TSB_2073282_1

STRUCTURE:BODY

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB_2073747_4

ELECTRICAL SYSTEM

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

TSB_2081573_3

FUEL/PROPULSION SYSTEM

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi S7 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025010
2024010
2023010
2022030
20213100
2020Viewing360
2019000
2018010
2017520
2016152251.5
2015132
2014144247.9
2013163251.4
2012000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.