Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2022 Genesis GV70 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The fuel pump was no longer connected, and the engine had a crack, with oil leaking, without an engine light coming on until the very end. Loss of steering control and inability to accelerate.
VIN # [XXX] - My tracking number assigned by NHTSA is11755682. Today, [XXX], I received a voicemail from Vanessa at GMA Case Management, [email protected], Re: Case #[XXX], stating that she would be resolving my case. This case/inspection she prompted following a serious smoke-related incident on [XXX]. This terrifying and potentially dangerous incident left my vehicle undrivable, and it remains so to this day, with significant safety concerns still unresolved. I remain without my vehicle, without the documentation I have repeatedly requested, and without an update, despite being told there is no update. Yet I receive a message about resolving the very case I was encouraged to open in response to the serious safety concerns. Despite my repeated requests, I have not received the inspection report or a substantive update regarding the inspection, findings, decisions, or outstanding steps. I was also told there is no central portal or area where I can monitor my case's progress. I would greatly appreciate answers to my multiple email requests. What is the basis for proposing to resolve this case before the inspection findings have been shared and the serious safety concerns that left me in harm’s way have been adequately addressed? How can this matter reasonably be considered resolved when I still have no answers, no requested documentation, and no assurance that my vehicle can be returned to safe, drivable condition? I am simply seeking a timely, transparent resolution that addresses the serious safety concerns, provides the outstanding inspection findings, and gives me confidence that my vehicle can be returned to safe, roadworthy condition. After nearly three months without my vehicle, I believe it is reasonable to expect meaningful communication, clear answers, and a path toward resolution, not continued delays without substantive updates. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My tracking number assigned by NHTSA for this issue is XXX. I am adding additional pdf.s to this original safety On page 4 of 8, the attachment MIP from Genesis on HHI does not provide a reason for this concern: High Pressure Fuel Pump With Seal Cam Lobe Bucket HPFP Bolts Fuel Rail Pipe Intake Manifold Gasket Throttle Body Gasket Item Description: Speak with your service advisor for more information on this recommended service. Reason: Left blank Service Advisors' texts attached: 1, 2, and 3 from [XXX] of Genesis/[XXX] of HHI: The dealership’s verbal assessment was that the fuel pump area bolts sheared off due to "outside work" or "over-tightening, I asked for photos to provide visual, metallurgical proof of tool marks or cross-threading to back up that claim, and [XXX] verbally stated they had submitted those to Genesis. I never received the photos. The last attachment (Diagnostic Check). **RESPONSE to dealerships' speculation: ** Under Federal Recall 033G (NHTSA Campaign 26V229000), which directly involves the failure of fuel system retention fasteners, the Insufficient torque on the stabilizer bolts is prone to a bolt backing out even a fraction of an inch; the fuel assembly begins to vibrate violently against it. This creates immense lateral (sideways) fatigue stress on the bolt threads. Eventually, under that continuous vibration and stress, the metal fatigues and shears (snaps) completely off. [XXX] - GMA Case Management - [XXX] assigned me Case #XXX. Provide all requests for completion and docs. An inspection is to take place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle has experienced a pattern of recurring electrical failures beginning shortly after purchase, involving driver door controls (window, lock, mirror, and interior lighting functions), which have required four separate repair attempts over approximately three years, including replacement of a door module, a wiring harness, and a door switch assembly. Despite these repairs, the same driver door electrical failure has recurred multiple times. The vehicle has also experienced a seat memory module failure (module was replaced), and a persistent rear hatch malfunction that has never been resolved. The most serious concern is that the vehicle has, on multiple occasions, unexpectedly shut down while being driven, including instrument cluster and infotainment screens going dark, occurring when the automatic engine stop/start feature engages at intersections. The vehicle has restarted on its own after acceleration in some instances. Power steering assist has also been affected during at least one of these events. Most recently, the vehicle failed to start at all on one occasion, requiring roadside assistance to jump the battery; the dealer diagnosed unstable battery voltage but did not identify a root cause connecting this event to the prior shutdown incidents. This creates a significant safety risk due to potential loss of vehicle control or loss of power while operating in traffic. The problem has been reproduced and confirmed by the dealer on multiple occasions (door module and wiring harness failures were diagnosed and repaired), though the shutdown-while-driving events specifically have not been duplicated by the dealer despite multi-day testing. The vehicle has been inspected exclusively by the authorized dealer; it has not been inspected by police or independent parties. Warning symptoms (flickering door lights, dead door controls) preceded the shutdown/stall issue by roughly a year before the stalling symptom began.
See attached document for complaint
We (wife and I) are the owner of a 2022 Genesis GV70. The vehicle has had multiple dangerous incidents affecting steering and driver control. Most recent event (dated 9/11/25): While driving at ~30 mph on city streets, an alarm sounded, the steering suddenly became very stiff, and the word “Emergency” appeared on the dashboard. This condition lasted briefly but made steering extremely difficult. Prior events (approx. six over the past two years): While driving at highway speeds, the vehicle has suddenly begun to swerve side to side with an alarm sounding — even though the lane assist feature was turned off. These incidents occur randomly, without warning, and cannot be reproduced on demand. Each time, she had to fight the steering to maintain control. Dealer inspection: The vehicle was taken to the Genesis dealership after earlier incidents. They found no diagnostic codes and offered no explanation or repair. Safety Concern: This vehicle appears to have a serious safety defect affecting steering control and stability. The unpredictable loss of normal steering or sudden emergency intervention poses a high risk of an accident. I request that NHTSA investigate this issue to determine whether it is part of a wider defect requiring recall or corrective action.
Lane keeping assist veers out of highway lane when an unlined entrance- exit appears. Vehicle is looking for the right line and swerves out of the lane to find it. Could cause a collision with an incoming vehicle. 2nd part the vehicle shimmies down the highway for the same reason when space between dashed lines appear. Constantly correcting itself. Solution would be a recall to reprogram all Hyundai and Genesis vehicles with lane following to only look at the left lines.
The issue started 1/24/2022 9:30pm when the car steering wheel buttons features where off and 2 warning lights on. All self driving mode assistance where off. I took the car to Nashua Hyundai 140 Daniel Webster Hwy, Nashua, NH 03060 tel 603- 888- 8080, i believe was the week of the 31, and they ordered the 3 parts. They told me it was safe to drive the car. During Saturday 1/21 I drove to NYC to meet my cousins for my uncle funeral. I noticed that the car was slightly accelerating itself without no warning. On 1/22 Sunday returning home from NYC, I notice that I had to put the brakes more frequenty. On 1/27/2023, the 3 electric parts were installed and when leaving the dealer the car was not responding to the acceleration (it won run) and abruptly accelerated. Then at the highway US 3 South it started to reduce speed by itself (55/65 zone). Almost 2 car collide with me at the rear at they had to reduce speed abruptly. I returned to the dealer with the warning lights on. The technician plug the computer deffects detector and the system could not detect the error. The warning signs where off. He drove the car and there found the traction control coming on and off causing the car to accelerate and reduced speed by itself. I thought I was not going to make it as they were a lot of trucks near me when I was trying to drive and return to the dealer. I sworn to protect the public health since 2015, I am fulfilling that duty with this report to avoid preventable accident or death. I believe this car advance AI/ML system are blocking access to detection system to detect errors. Which could endanger findings of significant errors that can cause injuries or death while driving. All repairs documented are at the dealer and inside the car. The car still at the dealer as of today if you need to conduct an inspection 1/30,/2023. Also, the Genesis app is not recording malfunctioning until the dealer connect the system. [XXX] Cell [XXX] for any questions INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .