RoadVitals

2023 Gillig Low Floor Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Mar 26, 2026
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

15 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

EQUIPMENT:OTHER:LABELS

Mar 26, 2026
6 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses equipped with Michelin X InCity Grip D rear tires. The rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."
The risk: Referencing an incorrect GAWR can lead to unintentionally overloading the rear tires, increasing the risk of a crash.
The remedy: Gillig will replace the federal placard, free of charge. Owner notification letters are expected to be mailed April 24, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES

Mar 12, 2026
424 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.
The risk: Reduced capacity may cause the cable to overheat, increasing the risk of a fire.
The remedy: Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Owner notification letters are expected to be mailed July 27, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Mar 12, 2026
3,568 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.
The risk: A damaged fuel line may leak, increasing the risk of a fire.
The remedy: Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Apr 1, 2025
27 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
The risk: A short circuit increases the risk of a fire. In addition, the battery contactors may open suddenly and cause a loss of drive power, increasing the risk of a crash.
The remedy: Gillig will install new battery fasteners as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

Feb 11, 2025
91 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
The risk: A monitor that detaches and falls from the ceiling increases the risk of injury.
The remedy: Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT

Dec 20, 2024
332 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor style transit buses. The high voltage electric air compressor may not be connected to the High Voltage Interlock Loop (HVIL). Therefore, the HVIL cannot detect a loose or disconnected compressor power cable.
The risk: Failure to alert the operator to a power cable issue can increase the risk of injury by electrical shock.
The remedy: Dealers will install an additional electrical harness, extending the HVIL loop to the air compressor, free of charge. Owner notification letters were mailed February 12, 2025. Owners may contact GILLIG customer service at 1-800-735-1500.

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS; EQUIPMENT:EMERGENCY:FIRE SUPRESSION:WIRING

Dec 20, 2024
201 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.
The risk: Failure of the fire suppression system can increase the risk of injury during a fire.
The remedy: Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Dec 11, 2024
9 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2023 Low Floor diesel-hybrid transit buses. During vehicle operations in full electric vehicle (EV) mode, the odometer will not display accumulated mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk: A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
The remedy: Gillig will install a new speedometer gauge, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Gillig customer service at 1-800-735-1500 or 1-510-264-5073.

STEERING:CRITICAL FASTENERS

Jul 5, 2024
1,189 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The steering spline shaft fasteners may have been improperly tightened, allowing the steering spline shaft to loosen.
The risk: A loose steering shaft can cause a complete loss of steering control, increasing the risk of a crash.
The remedy: Gillig will tighten the fasteners, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jun 3, 2024
54 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2023 Low Floor buses equipped with Cummins L9 diesel engines with part number D563027BX03. Insufficient crimping may allow the remote fuel filter hoses to disconnect and leak, decreasing fuel supply to the engine.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.
The remedy: Cummins will replace the remote fuel filter hoses. Owner notification letters were mailed June 21, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; VISIBILITY:REARVIEW MIRRORS/DEVICES

Dec 4, 2023
3,626 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.
The risk: An incorrect fuse may overheat and increase the risk of a fire.
The remedy: Gillig will replace the protection fuse of the mirror control switch, free of charge. Owner notification letters were mailed January 15, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

POWER TRAIN:AXLE HUBS

Dec 4, 2023
34 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2023 Low Floor vehicles. An inadequate amount of lubricant in the rear axle hubs may cause failure of the rear drive axles.
The risk: Rear drive axle failure can result in a loss of vehicle control and increase the risk of a crash or injury.
The remedy: Gillig will inspect for correct rear axle hub lubricant levels and add lubricant and gear oil as necessary, free of charge. Owner notification letters were mailed January 12, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

POWER TRAIN:DRIVELINE:DRIVESHAFT

Nov 3, 2023
4,286 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
The risk: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
The remedy: Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

POWER TRAIN:DRIVELINE:DRIVESHAFT

Sep 14, 2023
223 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit buses. The driveshaft fasteners may have been improperly tightened after service repairs, allowing the driveshaft to detach.
The risk: A detached driveshaft can cause a loss of vehicle control, increasing the risk of a crash.
The remedy: Gillig will replace the driveshaft straps and fasteners, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Feb 10, 2023
1,335 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit and shuttle buses. Incompatible steering system draglink parts may have been installed during the vehicle assembly process, potentially resulting in long-term damage of the steering system.
The risk: A damaged steering system can result in a loss of vehicle handling and control, increasing the risk of a crash.
The remedy: Gillig will inspect and, when necessary, replace and tighten the draglink rod, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources