RoadVitals

2023 Gillig Low Floor

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
15
Latest Mar 26, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Gillig Low Floor. 15 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

15 campaigns cover this model year

View all 15

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V190000

EQUIPMENT:OTHER:LABELS

Mar 26, 2026
6 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses equipped with Michelin X InCity Grip D rear tires. The rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."
The risk: Referencing an incorrect GAWR can lead to unintentionally overloading the rear tires, increasing the risk of a crash.
The remedy: Gillig will replace the federal placard, free of charge. Owner notification letters are expected to be mailed April 24, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig, LLCView on NHTSA.gov
26V144000

ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES

Mar 12, 2026
424 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.
The risk: Reduced capacity may cause the cable to overheat, increasing the risk of a fire.
The remedy: Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Owner notification letters are expected to be mailed July 27, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Gillig, LLCView on NHTSA.gov
26V142000

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Mar 12, 2026
3,568 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.
The risk: A damaged fuel line may leak, increasing the risk of a fire.
The remedy: Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Gillig, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

FSC 24-02-6055

FUEL/PROPULSION SYSTEM

Allison Transmission equipped buses were built without a pressure regulator at the Solenoid inlet to the transmission retarder accumulator air inlet. This bulletin provides retrofit instructions for installing a pressure regulator to remedy leaks at the solenoid air exhaust.

FSC 13-24-5902

STRUCTURE

Field service campaign bulleting: missing high-voltage cable clamps. Cable clamp is missing on some Battery electric Gen3.0 buses for the HV Charge port cables near the curbside HV junction box.

FSC 24-20-5935

ENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; POWER TRAIN

Field service campaign bulletin: Modine BTMS Chiller. It has been discovered that some Modine BTMS battery chiller units may have a faulty refrigerant hose that will allow the refrigerant to leak out and cause a Stop Hybrid System fault.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Gillig Low Floor by model year
YearComplaintsRecallsInvestigationsIssue Index
2026020—
2025040—
2024090—
2023Viewing0150—
20220110—
20210120—
20200140—
20191120—
20180130—
20170150—
20161200—
20150190—
20141230—
20130170—
20120110—
20110100—
2010090—
2009050—
2008150—
2007080—
2006050—
2005040—
2004080—
2003191—
2002081—
20010102—
20001102—
19990102—
19980102—
1997061—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.