RoadVitals

2001 Gillig Low Floor

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
10
Latest Jun 20, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2001 Gillig Low Floor. 10 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 14 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

10 campaigns cover this model year

View all 10

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V418000

EXTERIOR LIGHTING:TURN SIGNAL; EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

Jun 20, 2018
25,579 units potentially affected
The defect: Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The reduced visibility of the turn signals can increase the risk of a crash.
The remedy: Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLCView on NHTSA.gov
17V119000

EXTERIOR LIGHTING:TURN SIGNAL

Feb 24, 2017
17,056 units potentially affected
The defect: Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The reduced visibility of the turn signals may increase the risk of a crash.
The remedy: Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLCView on NHTSA.gov
09V368000

INTERIOR LIGHTING

Sep 28, 2009
1,053 units potentially affected
The defect: GILLIG CORPORATION IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN JANUARY 2001 AND SEPTEMBER 2009 EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
The risk: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.
The remedy: GILLIG WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SPETEMBER 29, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GILLIG FIELD SERVICES AT 1-800-735-1500.
GILLIG CORPORATIONView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE03007ClosedPreliminary Evaluation

POWER CABLE GROUNDING

Opened Feb 7, 2003
Closed Feb 24, 2003

IN LATE OCTOBER 2002, GILLIG CORPORATION RELEASED A FIELD SERVICE BULLETIN ADVISING OWNERS THAT A PROTRUDING BOLT ON THE AIR CONDITIONING UNIT (A/C) COULD MAKE CONTACT WITH AN UNINSULATED POWER CABLE END AND POSSIBLY CAUSE A FIRE.THE REMEDY WAS TO REMOVE THE EXCESS LENGTH FROM THE A/C BOLT.AS A RESULT OF THE AGENCY'S INVESTIGATION INTO THIS MATTER, GILLIG CORPORATION HAS AGREED TO CONDUCT A SAFETY RECALL AND NOTIFY ALLOWNERS OF THE AFFECTED VEHICLES. BASED ON THE MANUFACTURER'S SAFETY RECALL ACTION (03V-055), THIS INVESTIGATION IS CLOSED.FURTHER USE OF THE AGENCY'S RESOURCES ARE UNWARRANTED AT THIS TIME.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLESLed to recall 03V055000
PE02090ClosedPreliminary Evaluation

ENGINE COMPARTMENT INSULATION SAGGING

Opened Nov 29, 2002
Closed Dec 13, 2002

ON SEPTEMBER 26, 2002, GILLIG ISSUED A SERVICE BULLETIN (FS-2002-04)ADDRESSING THE OVERHEAD INSULATION IN THE ENGINE COMPARTMENT THAT OVER TIME COULD SAG AND CONTACT THE HOT SURFACE OF THE ENGINE TURBOCHARGER.THIS TYPE FAILURE COULD POTENTIALLY LEAD TO A VEHICLE FIRE.DUE TO THE AGENCY'S INVESTIGATION INTO THIS MATTER, GILLIG HAS AGREED TO INITIATE A SAFETY RECALL CAMPAIGN AND RETROFIT 2,108 BUSES WITH NEW INSULATION AND RETAINING STRIPS.THE ACTION TAKEN BY GILLIG IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.A COPY OF THE SAFETY RECALL IS ATTACHED.THIS INVESTIGATION IS CLOSED.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

ENGINE AND ENGINE COOLINGLed to recall 02V325000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

FS-2019-02

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.

FS-2018-02

STEERING

A procedure to properly adjust the draglink so the socket won't over articulate, causing increased wear.

FS-2018-01

STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

It was found that an earlier Bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.

FS-2016-06

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair. Lower floor

FS-2016-06

STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair.

FS-2016-05

EQUIPMENT

THIS FIELD SERVICE BULLETIN PROVIDES NEW INFORMATION FROM BORG WARNER (DELCO) REVISING THE MAINTENANCE PROCEDURE FOR STARTER B+ CABLE MAINTENANCE AND TORQUE VALUES.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Gillig Low Floor by model year
YearComplaintsRecallsInvestigationsIssue Index
2026020—
2025040—
2024090—
20230150—
20220110—
20210120—
20200140—
20191120—
20180130—
20170150—
20161200—
20150190—
20141230—
20130170—
20120110—
20110100—
2010090—
2009050—
2008150—
2007080—
2006050—
2005040—
2004080—
2003191—
2002081—
2001Viewing0102—
20001102—
19990102—
19980102—
1997061—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.