RoadVitals

2008 Gillig Low Floor

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 13, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jun 20, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2008 Gillig Low Floor, most frequently naming the tires & wheels category. 5 safety recalls have been issued covering this model year; and 16 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V418000

EXTERIOR LIGHTING:TURN SIGNAL; EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

Jun 20, 2018
25,579 units potentially affected
The defect: Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The reduced visibility of the turn signals can increase the risk of a crash.
The remedy: Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLCView on NHTSA.gov
17V119000

EXTERIOR LIGHTING:TURN SIGNAL

Feb 24, 2017
17,056 units potentially affected
The defect: Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The reduced visibility of the turn signals may increase the risk of a crash.
The remedy: Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLCView on NHTSA.gov
14V358000

ENGINE AND ENGINE COOLING:ENGINE

Jun 23, 2014
648 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain model year 2007-2014 Lowfloor transit buses manufactured September 26, 2007, through January 24, 2014. In the affected vehicles, the engine oil sampling hose may leak oil due to being routed too closely to hot engine exhaust components.
The risk: If the sampling hose leaks oil in the presence of hot engine engine exhaust components, there is an increased risk of fire.
The remedy: Gillig will notify owners, and dealers will inspect the oil sampling hose. If the hose is routed too closely, the hose will be removed, replaced and rerouted to provide appropriate clearance of the hot components. The recall is expected to begin in early August 2014. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Apr 13, 2012

WE ARE A PUBLIC TRANSIT AGENCY IN VANCOUVER, WASHINGTON. OVER THE COURSE OF THE LAST 15 MONTHS WE HAVE HAD ROUGHLY 100 SIDEWALL BLOWOUTS OF MICHELIN XZU2 AND XZU3 TIRES. THE DATA ENTERED IS FROM ONE EVENT AND IS VERY INDICATIVE OF THE VAST MAJORITY OF THESE BLOWOUTS. ADDITIONAL INFORMATION AVAILABLE UPON REQUEST. *TR

NHTSA ID
10455095
Incident
Feb 22, 2012

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

FS-2019-02

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.

FS-2018-02

STEERING

A procedure to properly adjust the draglink so the socket won't over articulate, causing increased wear.

FS-2018-01

STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

It was found that an earlier Bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.

FS-2017-03

SUSPENSION

This field service bulletin is informing vehicle owners and aftermarket part purchasers that Neway®, a SAF-HOLLAND® division, has identified some suspension installation and monitoring issues on the ADLSD-120 suspension used on 29' Gillig buses manufactured between 2007 and 2017. The following provides information on correct shim/spacer locations, bushing inspection, equalizing beam blade out of service wear criteria and bushing shim installation to extend the service life of the suspension. Improper maintenance can lead to excessive beam and bushing wear and failure.

FS-2016-06

STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair.

FS-2016-06

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair. Lower floor

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Gillig Low Floor by model year
YearComplaintsRecallsInvestigationsIssue Index
2026020—
2025040—
2024090—
20230150—
20220110—
20210120—
20200140—
20191120—
20180130—
20170150—
20161200—
20150190—
20141230—
20130170—
20120110—
20110100—
2010090—
2009050—
2008Viewing150—
2007080—
2006050—
2005040—
2004080—
2003191—
2002081—
20010102—
20001102—
19990102—
19980102—
1997061—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.