ELECTRICAL SYSTEM:SOFTWARE
2008 Pierce Arrow XT
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 1 NHTSA owner-reported complaint for the 2008 Pierce Arrow XT, most frequently naming the engine category. 16 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 26 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Engine1100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
16 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSTRUCTURE
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Unintended aerial platform movement
This Preliminary Evaluation (PE) was opened August 21, 2018 based on 5 consumer complaints for unintended aerial platform movement on the subject vehicles. ODI complaint numbers 11101301, 11101303, 11101304, 11101305 and 11105134 allege there is a defect with the aerial ladder control mechanism that resulted unintended movement.ODI conducted several field inspections, meeting with local fire houses and municipalities to better understand and witness the alleged defect. In addition, ODI met with Pierce and the Fleet Operations Manager of the Montgomery County Fire and Rescue Service?s Central Fleet to discuss the known complaints, possible attributing factors and vehicles to be tested/instrumented.On November 30, 2018 Pierce met with ODI staff at DOT headquarters and agreed that a safety defect existed on their vehicle aerial devices. The subject vehicles may unintentionally rotate right when a command to extend the aerial ladder is given. This unintentional movement is the result of faulty Random Access Memory (RAM) chip configuration on the aerial ladder controller. If the aerial device is operated in this manner it may contract an obstruction, potentially causing property damage or injury. In addition, it may hinder the ability to perform emergency functions as intended. The effected population includes 886 2004?2018 model year Pierce Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity fire trucks.This Preliminary Evaluation is closed with Safety Recall 19V-022.
Front suspension ball joint failure
On February 27th 2015, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE15-008 to investigate front steer wheel separations on 2004 model year Pierce fire trucks (manufactured with TAK-4 independent front suspensions ) caused byball joint failures.The investigation was based on one steering related consumer complaint, three media reports alleging front steer wheel separation incidents, and a service bulletin outlining the maintenance requirements for the ball joints used in the TAK4 suspension.The consumer complaint (ODI #10671053), received on January 8th 2015, alleged a 2007 Pierce TAK-4 equipped fire truck was not steering correctly.The three media reports of Pierce TAK-4 equipped fire trucks that experienced front steer wheel separation events included two in Baltimore, MD (July and August 2014) and a third in Anne Arundel County, MD (December 2014).The technical service bulletin (#355 issued 12/15/2014) was intended to be a reminder for subject vehicle owners to inspect their TAK-4 suspension and ball joints pursuant to Pierce?s published maintenance schedule.The bulletin outlined how improperly maintained subject ball joints could wear or become damaged during normal use and then potentially separate.A diagram of the TAK-4 front suspension (Figure 1) illustrates the location of both ball-joint assemblies on the suspension that connect the wheel spindles to the A-arm assemblies.(Continued on page 2)
Williams Controls Accelerator Pedals
On April 26, 2011, Pierce Manufacturing, Inc. (Pierce) notified the NHTSA that it had decided certain Pierce fire trucks, manufactured between June 22, 1999, and May 12, 2008, contain a safety related defect. Pierce stated that certain model year 1999 through 2008 Arrow XT, Dash, Lance, and Enforcer vehicles contain a Williams Controls, Inc. (Williams Controls) suspended electronic accelerator pedal that may become bent after repeated use with excessive force. If the pedal arm bends far enough, the pedal may contact the cab floor without warning and stick in the full throttle position. If the accelerator pedal becomes stuck, the operator may lose control of the vehicle increasing the risk of a crash. This issue was assigned recall number 11V-255.On May 12, 2011, RMD mailed an information request (IR) letter to Williams Controls requesting a list of customers who purchased the same or similar defective accelerator pedals.Williams Controls responded to RMD's IR letter on June 9, 2011 with a list those companies who purchased the same accelerator pedal.The list was submitted to NHTSA's Office of the Chief Counsel under a request for confidentiality.Williams Controls' response letter outlined several key points.First, it was noted that these pedals, item number 131507, are generic parts that are purchased by engineering staffs in accordance with their own specifications.According to Williams Controls, Pierce modified their purchased pedals post-purchase and this modification reduced the strength of the accelerator pedal assembly.Also, Williams Controls stated that it has, never had a warranty claim or other notice, other than by Pierce on their modified pedal, due to lever arm permanent deformation for item number 131507.While Williams Controls submitted a list of companies that purchased item number 131507, it noted that it did not sell the same or similar defective pedal assemblies to any company as the subject pedals were modified by Pierce.This Equipment Query is satisfied as, because of modifications not conducted by the pedal manufacturer, the same or similar pedals were not sold to other vehicle manufacturers and no other vehicles should be affected.However, RMD will continue to monitor recall activity to see if any similar issues are found in other manufacturers' vehicles.This EQ is closed.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
OUR 2008 PIERCE FIRE TANKER/PUMPER TRUCK WAS RESPONDING TO A BLAZE OUTSIDE OF COROLLA IN THE OUTER BANKS. ACCORDING TO THE DRIVER, WHEN HE CAME TO WHERE TO THE TRUCK WAS NEEDED TO ASSIST THE OTHER TRUCKS CONTROLLING THE FIRE, HE SAW A RED LIGHT ILLUMINATE ON THE DASH AND IMMEDIATELY A BALL OF FLAMES ERRUPTED FROM UNDERNEATH THE TRUCK. NO DAMAGE WAS DONE INSIDE THE CAB BUT ALOT OF WIRING AND OTHER COMPONENTS WERE DAMAMGED. THE TRUCK WAS TOWED TO AN AUTHORIZED DETROIT DIESEL REPAIR FACILITY UPON WHICH IT WAS DETERMINED THE TURBO HAD A CATASTROPHIC FAILURE WHICH CASUED THE FIRE. THE TRUCK WAS EVENTUALLY REPAIRED BUT I HAVE BEEN GIVEN TO OTHER EXPLANATION OR REPORTS AS TO WHY THE TURBO FAILED PREMATURELY. THIS TRUCK HAS VERY LOW MILEAGE AND HAS BEEN MAINTAINED.
- NHTSA ID
- 10471029
- Incident
- Apr 14, 2012
- Mileage
- 10,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.
SUSPENSION
The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.
This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a “wet” condition before installation, after installation, or on replacement filter assemblies.
Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.
This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 0 | 1 | 0 | — |
| 2025 | 0 | 2 | 0 | — |
| 2024 | 0 | 1 | 0 | — |
| 2023 | 0 | 3 | 0 | — |
| 2022 | 0 | 6 | 0 | — |
| 2021 | 0 | 8 | 0 | — |
| 2020 | 0 | 9 | 0 | — |
| 2019 | 0 | 9 | 0 | — |
| 2018 | 0 | 8 | 0 | — |
| 2017 | 0 | 9 | 1 | — |
| 2016 | 8 | 14 | 1 | — |
| 2015 | 0 | 14 | 1 | — |
| 2014 | 0 | 7 | 1 | — |
| 2013 | 0 | 11 | 2 | — |
| 2012 | 0 | 11 | 2 | — |
| 2011 | 0 | 12 | 3 | — |
| 2010 | 0 | 16 | 3 | — |
| 2009 | 0 | 15 | 2 | — |
| 2008Viewing | 1 | 16 | 3 | — |
| 2007 | 0 | 13 | 3 | — |
| 2006 | 0 | 8 | 3 | — |
| 2005 | 1 | 8 | 3 | — |
| 2004 | 0 | 7 | 2 | — |
| 2003 | 0 | 6 | 1 | — |
| 2002 | 0 | 4 | 0 | — |
| 2001 | 0 | 3 | 0 | — |
| 2000 | 0 | 3 | 0 | — |
| 1999 | 0 | 2 | 0 | — |
| 1998 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.