RoadVitals

2008 GMC C5500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 25, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 8, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2008 GMC C5500, most frequently naming the electrical category. 2 safety recalls have been issued covering this model year; and 168 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V186000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Apr 8, 2014
34 units potentially affected
The defect: DUECO Inc. (DUECO), a manufacturer of utility vehicles, is recalling certain Dueco-modified model year 2009-2011 International 4300, 2010 International 4400, 2009 and 2011 International 7400, 2010 Freightliner M2, 2008-2009 GMC C5500, and 2011 Ford F-750 vehicles, equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
The risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
The remedy: DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.
DUECO Inc.View on NHTSA.gov
08E004000

EQUIPMENT ADAPTIVE/MOBILITY

Jan 7, 2008
250 units potentially affected
The defect: CERTAIN INTERMOTIVE WHEELCHAIR LIFT INTERLOCK, P/NO. ILIS605-H3 ILIS ACTIVATION KIT (INTERLOCK OPTION FOR GATEWAY 401) SOLD FOR USE AS AFTERMARKET FOR 2005 - 2008 CHEVY 560 (C4500 AND C5500 KODIAK) 6.6L DIESEL VEHICLES WHICH A PROTECTION DIODE WAS USED. THE DIODE CAN BE EXPOSED TO VOLTAGE SPIKES GREATER THAN WHAT IT CAN WITHSTAND. THE DIODE COULD FAIL, WHICH COULD PREVENT VEHICLE INTERLOCK OPERATION WHEN A WHEELCHAIR LIFT IS DEPLOYED.
The risk: SHOULD THE DIODE FAIL, IT WILL BE POSSIBLE TO MOVE THE VEHICLE WITH THE WHEELCHAIR DEPLOYED, WHICH COULD RESULT IN INJURY TO ANYONE USING THE LIFT.
The remedy: INTERMOTIVE WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 20, 2007. OWNERS CAN CONTACT INTERMOTIVE TOLL-FREE AT 1-800-969-6080. THIS RECALL ONLY PERTAINS TO AFTERMARKET INTERMOTIVE WHEELCHAIR LIFTS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON CHEVRLOT AND GMC VEHICLES MANUFACTURED BY GENERAL MOTORS.
INTERMOTIVE VEHICLE CONTROLSManufacturer number ONP2007-02View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Mar 25, 2014

VEHICLE WOULD STOP, OR WOULD RUN WITHOUT BRAKES (ABS) AND WOULD NOT CRANK. THEN IT WOULD CRANK. WAS TOLD BY REPAIR SHOP THAT IT WAS THE WIRING HARNESS. WE BELIEVE IT IS A DANGEROUS MANUFACTURING DEFECT AND GMC SHOULD RECALL IT. GMC HAS ALREADY ISSUED TECHNICAL SERVICE BULLETIN SB-09-06-03-004A 09/01/2009 SB-09-06-03-004B 10032332. PLEASE CONTACT US BECAUSE THE TRUCK IS OWNED BY THE TOWN OF LIVERMORE, MAINE, AND WE NEED IT TO WORK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10574810
Incident
Feb 6, 2012

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

13598

New Vehicle Monitoring Programs Section in IVH

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC C5500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2009010—
2008Viewing120—
2007130—
2006141—
2005320—
2004000—
2003200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.