RoadVitals

2007 GMC C5500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 18, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 19, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2007 GMC C5500. 3 safety recalls have been issued covering this model year; and 149 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V456000

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Nov 19, 2009
269 units potentially affected
The defect: CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
The risk: THIS DEFECT COULD RESULT IN A FIRE.
The remedy: CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.
CUES, INC.View on NHTSA.gov
08E004000

EQUIPMENT ADAPTIVE/MOBILITY

Jan 7, 2008
250 units potentially affected
The defect: CERTAIN INTERMOTIVE WHEELCHAIR LIFT INTERLOCK, P/NO. ILIS605-H3 ILIS ACTIVATION KIT (INTERLOCK OPTION FOR GATEWAY 401) SOLD FOR USE AS AFTERMARKET FOR 2005 - 2008 CHEVY 560 (C4500 AND C5500 KODIAK) 6.6L DIESEL VEHICLES WHICH A PROTECTION DIODE WAS USED. THE DIODE CAN BE EXPOSED TO VOLTAGE SPIKES GREATER THAN WHAT IT CAN WITHSTAND. THE DIODE COULD FAIL, WHICH COULD PREVENT VEHICLE INTERLOCK OPERATION WHEN A WHEELCHAIR LIFT IS DEPLOYED.
The risk: SHOULD THE DIODE FAIL, IT WILL BE POSSIBLE TO MOVE THE VEHICLE WITH THE WHEELCHAIR DEPLOYED, WHICH COULD RESULT IN INJURY TO ANYONE USING THE LIFT.
The remedy: INTERMOTIVE WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 20, 2007. OWNERS CAN CONTACT INTERMOTIVE TOLL-FREE AT 1-800-969-6080. THIS RECALL ONLY PERTAINS TO AFTERMARKET INTERMOTIVE WHEELCHAIR LIFTS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON CHEVRLOT AND GMC VEHICLES MANUFACTURED BY GENERAL MOTORS.
INTERMOTIVE VEHICLE CONTROLSManufacturer number ONP2007-02View on NHTSA.gov
07E086000

SUSPENSION

Oct 16, 2007
367 units potentially affected
The defect: CERTAIN LINK ULTRARIDE REAR AIR SUSPENSION SYSTEMS, MODEL 8M000070, SOLD FOR INSTALLATION AS AFTERMARKET EQUIPMENT ON GM CHASSIS MODELS 4500 AND 5500, AMBULANCES AND SHUTTLE BUSES. THE AXLE SIDE LATERAL CONTROL BRACKET OF THE SUSPENSION HAS CRACKED IN SOME CASES.
The risk: IF THE LATERAL CONTROL ROD BRACKET FRACTURES, THE HANDLING OF THE VEHICLE WILL BE ADVERSELY AFFECTED, INCLUDING POSSIBLE LOSS OF VEHICLE CONTROL.
The remedy: LINK WILL NOTIFY OWNERS AND PROVIDE REPAIR KITS FREE OF CHARGE AND WILL REIMBURSE FOR LABOR AND INSPECTION COSTS. THE RECALL BEGAN JUNE 7, 2007. OWNERS CAN CONTACT LINK TOLL-FREE AT 1-800-222-6283.
LINK MANUFACTURING, LTDView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Aug 18, 2009

I WOULD LIKE TO REPORT A CARRIER UNDER THE NAME OF CROSS COUNTRY TRANSPORT. THE DRIVERS OF THIS VEHICLE ARE ONROUTE FROM TEXAS TO MICHIGAN. NEITHER DRIVER HAS A CDL AND ONE OF THE DRIVERS HAS PROBATION OUT OF MICHIGAN AND IS NOT ALLOWED TO LEAVE THE STATE OF MICHIGAN. BASIC DESCRIPTION OF THIS VEHICLE IS A 2007 GMC TOPKICK HAULING A "RACING CAR" TRAILER. BOTH TRAILER AND TRUCKER ARE WHITE IN COLOR TRAILER IS A TRI-AXLE "RACE-CAR" TRAILER. *TR

NHTSA ID
10280829
Incident
Aug 18, 2009

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC C5500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2009010—
2008120—
2007Viewing130—
2006141—
2005320—
2004000—
2003200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.