RoadVitals

2026 Gillig Low Floor

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 25, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 12, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2026 Gillig Low Floor, most frequently naming the brakes category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Mar 12, 2026
3,568 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.
The risk: A damaged fuel line may leak, increasing the risk of a fire.
The remedy: Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.

ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES

Mar 12, 2026
424 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.
The risk: Reduced capacity may cause the cable to overheat, increasing the risk of a fire.
The remedy: Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Owner notification letters are expected to be mailed July 27, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Aug 25, 2026

This complaint involves Gillig all-electric transit buses, model years 2024–2026, and a recurring failure of the electric air compressor supplying the air brake system. When the compressor fails, system air pressure drops, resulting in automatic application of the brakes. Unlike a conventional combustion-engine drivetrain, the all-electric drivetrain can continue producing sufficient torque to allow the driver to power through the automatically applied brakes, particularly when the low-air condition occurs while the bus is in motion. This condition has resulted in overheated brakes, damaged axle assemblies, and, most seriously, a wheel-end fire. Fortunately, the fire was extinguished when the bus returned to the maintenance facility. This appears to be a recurring condition affecting multiple buses rather than an isolated component failure. To my knowledge, Gillig is aware of the issue and has progressed through multiple versions of the electric air compressor, reportedly now at approximately a fourth-generation design, yet the safety issue has not been resolved. The failure identified in this complaint was reported to Gillig. Gillig subsequently provided Montgomery County with a seven-page diagnostic procedure that must be completed before warranty action or other corrective measures are considered. Given the recurring failures and the potential consequences, including brake overheating, axle damage, and fire, I believe this condition warrants NHTSA review as a potential safety defect. I respectfully request that NHTSA's Office of Defects Investigation evaluate this matter and consider an on-site inspection. The failure condition and affected buses can be demonstrated and documented at our maintenance facility. I believe an on-site evaluation would assist NHTSA in determining whether this represents a systemic safety defect and whether corrective action, including potential recall action, is warranted. Fleet Contact - [email protected]

NHTSA ID
11759345
Incident
Aug 21, 2026

Compare model years

Complaint and recall counts across every year of this model

Gillig Low Floor by model year
YearComplaintsRecallsInvestigationsIssue Index
2026Viewing120—
2025040—
2024090—
20230150—
20220110—
20210120—
20200140—
20191120—
20180130—
20170150—
20161200—
20150190—
20141230—
20130170—
20120110—
20110100—
2010090—
2009050—
2008150—
2007080—
2006050—
2005040—
2004080—
2003191—
2002081—
20010102—
20001102—
19990102—
19980102—
1997061—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.